Troubleshoot - Motorola DROID BIONIC User Manual

To set your SIM PIN, enter a 4-digit code. To change your
Change SIM PIN
code, choose
Encrypt your phone
Caution: If you forget your encryption code, you cannot
recover the data stored on your phone or optional
memory card. Encrypting your files can take an hour or
more. Leave your phone plugged in, and be careful not to
interrupt the process.
Encryption protects the accounts, settings, apps, and
files on your phone, so that people cannot access them if
your phone is stolen.
To encrypt your phone and require a PIN or password
whenever you turn on your phone:
Settings
Find it: Apps >
Encrypt phone
Backup & restore
Your Google account data is backed up online. So, if you
reset or replace your phone, just log into your Google
account to restore the contacts, events, and other details
you synced with the account. To choose what syncs with
the account, touch Apps
touch your Google™ account, and check things to sync.
Please note that text messages, call logs, and items
stored on your phone will not be restored. To restore your
Google Play Store apps, see "Manage & restore apps" on
page 14.
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Troubleshoot

.
Security & Screen Lock
>
Settings Accounts
> >
Troubleshoot
we're here to help
Reset
To reset your phone to factory settings and erase all the
data on your phone, touch Apps
Privacy Factory data reset
>
Warning: All downloaded apps and user data on your
phone will be deleted. Data on your memory card will not
be deleted.
Crash recovery
If you ever need to reboot your phone when the
touchscreen is not responding, remove and re-insert the
>
battery, then turn your phone back on.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/support, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
,
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
Settings
> >
Reset Phone
> .