Contacting Toshiba - Toshiba PA3454U-1DV2 - External USB 2.0 DVD Super Multi Drive User Manual

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Troubleshooting

Contacting Toshiba

Please have the following information available when
contacting Toshiba:
❖
Serial number of your External DVD SuperMulti
drive
❖
Version number for operating system and software
involved
❖
Precise description of error and error messages that
occur during operation
❖
Name and model of your computer and any internal
hardware
❖
Notes on when the problem occurs and under what
conditions
❖
Notes on whether the problem has occurred before
and how recently any system configuration changes
have been made
❖
Toshiba Global Support Centre
Calling within the United States:
(800) 457-7777
Calling from outside the United States:
(949) 859-4273