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WF-M1560 User's Guide

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Summary of Contents for Epson WorkForce WF-M1560

  • Page 1 WF-M1560 User's Guide...
  • Page 3: Table Of Contents

    Loading Paper for Documents ......................25 Loading Envelopes ..........................28 Paper Loading Capacity ........................31 Available Epson Papers ........................31 Paper or Media Type Settings ......................32 Placing Originals on the Product ......................34 Placing Originals on the Scanner Glass ..................... 34 Placing Originals in the Automatic Document Feeder ................
  • Page 4 Scanning ..............................67 Starting a Scan........................... 67 Starting a Scan Using the Product Control Panel ................67 Changing Default Scan Button Settings ..................68 Starting a Scan Using the Epson Scan Icon .................. 69 Starting a Scan from a Scanning Program..................71...
  • Page 5 Selecting Epson Scan Settings ......................73 Scan Modes........................... 73 Selecting the Scan Mode....................... 74 Scanning in Office Mode........................ 74 Available Document Source Settings - Office Mode..............76 Selecting a Scan Area - Office Mode ..................77 Available Image Adjustments - Office Mode ................79 Scanning in Home Mode .......................
  • Page 6 Setting Up Fax Features ........................121 Setting Up Fax Features Using the Product Control Panel ............122 Selecting Your Country or Region................... 122 Selecting the Date and Time....................123 Entering Fax Header Information .................... 124 Entering Numbers and Characters for Faxing................. 125 Selecting Fax Send and Receive Settings ................
  • Page 7 Checking Cartridge Status on the LCD Screen................157 Checking Cartridge Status with Windows ..................158 Checking Cartridge Status with Mac OS X .................. 161 Purchase Epson Ink Cartridges......................162 Ink Cartridge Part Numbers ......................162 Removing and Installing the Ink Cartridge..................163 Replacing the Ink Cartridge Using a Computer Utility...............
  • Page 8 Solving Setup Problems ........................193 Noise After Ink Installation ......................193 Software Installation Problems ....................193 Control Panel Setup Problems ....................194 Solving Network Problems ....................... 194 Product Cannot Connect to a Wireless Router or Access Point ..........195 Network Software Cannot Find Product on a Network..............195 Product Does Not Appear in Mac OS X Printer Window ..............
  • Page 9 Grainy Printout..........................217 Solving Scanning Problems ......................218 Scanning Software Does Not Operate Correctly ................. 218 Cannot Start Epson Scan ......................219 Solving Scanned Image Quality Problems ..................220 Image Consists of a Few Dots Only..................... 220 Line of Dots Appears in All Scanned Images................221 Straight Lines in an Image Appear Crooked ................
  • Page 10 FCC Compliance Statement......................239 Software Notices ..........................241 Trademarks ............................245 Copyright Notice..........................245 libTIFF Software Acknowledgment....................246 A Note Concerning Responsible Use of Copyrighted Materials........... 246 Default Delay Times for Power Management for Epson Products ..........246 Copyright Attribution ........................247...
  • Page 11: Wf-M1560 User's Guide

    WF-M1560 User's Guide Welcome to the WF-M1560 User's Guide.
  • Page 12: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Setting Up the Control Panel Product Parts Locations Scanning, Copying, and Faxing from the Control Panel The Sleep Timer Setting Up the Control Panel See these sections to set up the control panel for use. Control Panel Buttons and Lights Changing LCD Screen Language Turning Off Control Panel Sounds...
  • Page 13: Changing Lcd Screen Language

    The number pad Redial/Pause button Stop/Reset button The WiFi light Copy button Fax button Scan button The ADF light Menu button Back button Speed Dial/Group Dial button Wi-Fi Setup button Start button Parent topic: Setting Up the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen.
  • Page 14: Turning Off Control Panel Sounds

    Parent topic: Setting Up the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel. 1. Press the Menu button. 2. Press the up or down arrow buttons to select Maintenance and press the OK button. You see this screen: 3.
  • Page 15: Product Parts - Top And Front

    Product Parts - Top and Front Edge guide Sheet feeder Paper support Feeder guard Output tray Paper stopper...
  • Page 16 ADF cover Automatic Document Feeder (ADF) ADF edge guide ADF input tray ADF output tray...
  • Page 17 Document cover Scanner glass Control panel Parent topic: Product Parts Locations...
  • Page 18: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink cartridge holder in home position Parent topic: Product Parts Locations...
  • Page 19: Product Parts - Back

    Product Parts - Back AC inlet LINE port USB port EXT port LAN port Parent topic: Product Parts Locations Scanning, Copying, and Faxing from the Control Panel You can scan, copy, and fax right from your product control panel. • Use the control panel to quickly scan a photo or document and save it on your computer. You can even scan and send the file to a remote printer.
  • Page 20: The Sleep Timer

    • Your product works like a copy machine too. You can place a document on the scanner glass, or load pages in the automatic document feeder (ADF). • For faxing, you first need to connect a phone line as described on the Start Here sheet. Then load your document and use the control panel to enter a phone number or select a number from your speed dial list.
  • Page 21: Changing The Sleep Timer Setting - Windows

    You see this screen: 4. Press the up or down arrow buttons to select the time period you want, then press the OK button. 5. Press the Menu to exit. Parent topic: The Sleep Timer Changing the Sleep Timer Setting - Windows You can use the printer software to change the time period before the product enters sleep mode.
  • Page 22: Changing The Sleep Timer Setting - Mac Os X

    Changing the Sleep Timer Setting - Mac OS X You can use the printer software to change the time period before the product enters sleep mode. 1. Do one of the following: • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print &...
  • Page 23: Selecting Wireless Network Settings From The Control Panel

    CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 24 • To select a symbol, press 1 repeatedly. • To move the cursor or enter a space, press the right arrow button. • To delete characters, press the left arrow button. • When you finish entering characters, press the OK button. 5.
  • Page 25: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper for Documents Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 26 2. Raise the paper support and its extension, pull out the output tray, then raise the paper stopper. 3. Slide the edge guide to the left.
  • Page 27 4. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 5.
  • Page 28: Loading Envelopes

    Parent topic: Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Flip the feeder guard forward.
  • Page 29 2. Raise the paper support and its extension, pull out the output tray, then raise the paper stopper. 3. Slide the edge guide to the left.
  • Page 30 4. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 5. Slide the edge guide against the envelopes, but not too tightly. 6. Flip the feeder guard back. Always follow these loading guidelines: •...
  • Page 31: Paper Loading Capacity

    ** For two-sided printing, load up to 30 sheets. Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson...
  • Page 32: Paper Or Media Type Settings

    Epson Brochure & Flyer Paper Letter (8.5 × 11 inches S042384 Matte Double-sided [216 × 279 mm]) Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 Paper Matte [216 × 279 mm]) Epson Premium Presentation 8 × 10 inches (203 × 254 mm)
  • Page 33 Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
  • Page 34: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 35: Placing Originals In The Automatic Document Feeder

    2. Place your original facedown on the scanner glass with the top facing as shown. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other.
  • Page 36 1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
  • Page 37 3. Insert the originals into the ADF faceup and top-edge first. The ADF light on the control panel turns 4. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications...
  • Page 38 Related topics Copying Scanning Faxing...
  • Page 39: Copying

    Copying ID Cards Copying Documents You can copy documents onto various sizes and types of paper, including Epson special papers. 1. Place your original document on the scanner glass, or place multi-page documents in the ADF. Note: Depending on the copy settings you select when copying originals placed in the ADF, your product may instruct you to copy using the scanner glass instead.
  • Page 40: Paper Type Settings - Copying

    Epson Bright White Paper Epson Presentation Paper Matte Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Epson Brochure & Flyer Paper Matte Double-sided Matte Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided...
  • Page 41: Paper Size Settings - Copying

    Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded. • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Copying Documents Copying Options Select the copying options you want to use for your copies.
  • Page 42: Copying Id Cards

    Copying ID Cards You can copy both sides of an ID card on one sheet of paper. 1. Load plain paper in one of these sizes: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 ×...
  • Page 43 Parent topic: Copying Related tasks Loading Paper for Documents Related topics Placing Originals on the Product...
  • Page 44: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 45 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 46: Print Quality Options - Windows

    6. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 7. Select the Quality setting that matches the print quality you want to use. 8.
  • Page 47: Multi-Page Printing Options - Windows

    More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
  • Page 48 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Note: The surface of the paper may smear during double-sided printing.
  • Page 49: Double-Sided Printing Options - Windows

    Parent topic: Printing with Windows Related references Paper Loading Capacity Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 50 1. To change the size of your printed document, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document as the Document Size setting, and the size of your paper as the Output Paper setting.
  • Page 51: Custom Tone Correction Options - Windows

    4. To add a header or footer to your document, select Header/Footer, then select Settings to customize the text and location. 5. Select any of the Additional Settings options to customize your print. Custom Tone Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with Windows...
  • Page 52: Image Options And Additional Settings - Windows

    Gamma Adjusts the midtone density of the image. Brightness Adjusts the overall lightness and darkness of the image. Contrast Adjusts the difference between the light and dark areas of the overall image. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 53: Selecting A Printing Preset - Windows

    You can select to print the following information, which comes from the Windows Control Panel on your computer: • User Name • Computer Name • Date • Date/Time Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
  • Page 54: Printing Your Document - Windows

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.
  • Page 55: Selecting Default Print Settings - Windows

    1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 56: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
  • Page 57: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 58: Printing With Mac Os X

    3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
  • Page 59: Selecting Basic Print Settings - Mac Os X

    Selecting Basic Print Settings - Mac OS X Select the basic settings for the document you want to print. 1. Open a document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 60 Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 61 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.
  • Page 62: Print Quality Options - Mac Os X

    10. Select the Print Quality setting you want to use. Print Quality Options - Mac OS X Parent topic: Printing with Mac OS X Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings - Mac OS X Printing Your Document - Mac OS X Print Quality Options - Mac OS X You can select any of the available Print Quality options to fine-tune the quality of your print.
  • Page 63: Selecting Print Layout Options - Mac Os X

    Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size.
  • Page 64: Selecting Printing Preferences - Mac Os X

    • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with Mac OS X Selecting Printing Preferences - Mac OS X You can select printing preferences that apply to all the print jobs you send to your product. 1.
  • Page 65: Printing Your Document - Mac Os X

    Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting. High Speed Printing Speeds up printing, but may reduce print quality.
  • Page 66: Checking Print Status - Mac Os X

    Checking Print Status - Mac OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
  • Page 67: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 68: Changing Default Scan Button Settings

    • Windows 8: Navigate to the Start screen and select Event Manager. • Windows (other versions): Click or Start > All Programs or Programs > EPSON Software > Event Manager. • Mac OS X: Open the Applications folder, click Epson Software, and click Event Manager.
  • Page 69: Starting A Scan Using The Epson Scan Icon

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows: Double-click the EPSON Scan icon on your computer desktop.
  • Page 70 Parent topic: Starting a Scan Related tasks Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture Related topics Selecting Epson Scan Settings...
  • Page 71: Starting A Scan From A Scanning Program

    Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 72 Note: Epson Scan may start in a mode other than Home Mode when you first access it. Parent topic: Starting a Scan Related tasks Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture...
  • Page 73: Selecting Epson Scan Settings

    Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Office Mode You can quickly scan text documents and adjust them on a preview screen. You can also select various image adjustment options and preview your scanned image.
  • Page 74: Selecting The Scan Mode

    Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Office Mode Scanning in Home Mode...
  • Page 75 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. Note: If you are using the ADF, remove any documents from the scanner glass. 4. Select the Size and Orientation settings that match your original.
  • Page 76: Available Document Source Settings - Office Mode

    11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 77: Selecting A Scan Area - Office Mode

    Parent topic: Scanning in Office Mode Selecting a Scan Area - Office Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas.
  • Page 78 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 79: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
  • Page 80: Scanning In Home Mode

    Scanning in Office Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 81 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 82 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 83: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 84 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 85 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
  • Page 86: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
  • Page 87: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 88 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.
  • Page 89: Scanning In Professional Mode

    Scanning in Home Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 91 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 92: Available Document Source Settings - Professional Mode

    Selecting Scan File Settings Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning.
  • Page 93 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 94 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
  • Page 95: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 96 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
  • Page 97: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 98 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.
  • Page 99 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.
  • Page 100: Image Preview Guidelines

    • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting (Home and Professional modes only), you do not need to increase the Resolution setting.
  • Page 101: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the...
  • Page 102: Available Scanned File Types And Optional Settings

    7. Click OK. Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan.
  • Page 103: Scanning With Mac Os X 10.6/10.7/10.8 Using Image Capture

    PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software.
  • Page 104 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
  • Page 105: Available Scan Settings - Mac Os X Image Capture

    Parent topic: Scanning Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan.
  • Page 106 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan. You see the File Save Settings window. 7. Select PDF as the Type setting. 8.
  • Page 107 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the document, if desired.
  • Page 108: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 109: Convert Scanned Documents To Editable Text (Ocr)

    Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.
  • Page 110 3. Select the language used in the document you are going to scan as the Document Language setting. 4. Click either the Scan to Other Formats icon or the icon that corresponds with the program you want to scan to. 5.
  • Page 111: Scanning Using Ocr - Mac Os X

    Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.
  • Page 112 Epson Scan starts in the last scan mode you used. 6. Select your scan settings and click Scan. Your document is scanned and you see the Epson Scan window while your document is converted to editable text. 7. Click Close to close the Epson Scan window and Preview window, if necessary.
  • Page 113 You see the Save Converted File As window: 8. Click the Save button. The file is saved and then opened in an application associated with the file type you selected, if available on your system. Parent topic: Convert Scanned Documents to Editable Text (OCR)
  • Page 114: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 115 1. Connect the phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 116 Telephone wall jack DSL filter DSL modem ISDN connection (one phone number)
  • Page 117 ISDN wall jack Terminal adapter or ISDN router ISDN connection (two phone numbers)
  • Page 118 ISDN wall jack Terminal adapter or ISDN router...
  • Page 119 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
  • Page 120 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 121: Checking The Fax Connection

    Checking the Fax Connection You can check whether the product is ready to send or receive faxes. 1. Make sure paper is loaded in your product. 2. Press the Fax button. 3. Press the Menu button. 4. Press the up or down arrow buttons to select Fax Settings and press the OK button. You see this screen: 5.
  • Page 122: Setting Up Fax Features Using The Product Control Panel

    Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac OS X Parent topic: Faxing...
  • Page 123: Selecting The Date And Time

    3. Press the up or down arrow buttons to select Country/Region and press the OK button. 4. Press the up or down arrow buttons to select your country or region and press the OK button. You see a confirmation screen. 5.
  • Page 124: Entering Fax Header Information

    4. Press the up or down arrow buttons to select the date format you want to use and press the OK button. 5. Use the number buttons on the control panel to enter the current date, then press the OK button. 6.
  • Page 125: Entering Numbers And Characters For Faxing

    4. Press the up or down arrow buttons to select Header and press the OK button. 5. Press the OK button to select Fax Header. You see this screen: 6. Use the keypad to enter the sender name for your fax source, such as your name or a business name.
  • Page 126: Selecting Fax Send And Receive Settings

    • To move the cursor or enter a space, press the right arrow button. • To delete characters, press the left arrow button. • When you finish entering characters, press the OK button. Parent topic: Setting Up Fax Features Using the Product Control Panel Selecting Fax Send and Receive Settings You can select the paper source, fax quality, and other settings for incoming and outgoing faxes.
  • Page 127: Printing Fax Reports

    4. Press the up or down arrow buttons to select Communication and press the OK button. 5. Press the up or down arrow buttons to change any of the available settings. 6. Press the Menu button to exit. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Communications Options...
  • Page 128: Restoring Default Fax Settings

    6. Press the up or down arrow buttons to select one of the available reports and press the OK button. Note: If you select Fax Log, additionally select Print and press the OK button. 7. Press the Start button to print the report. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references...
  • Page 129: Fax Communications Options

    Setting Options Description Quality Standard Provides good scan resolution and print quality for most faxes. Fine Provides best scan resolution and print quality for faxes of small print and line art. Photo Provides best scan resolution and print quality for faxed photos.
  • Page 130: Fax Report Options

    Setting Options Description If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax Triple number as the DRD setting so your product can...
  • Page 131: Restore Default Settings Options

    You can set up your fax header and select your fax settings using the FAX Utility for Windows. 1. Do one of the following: • Windows 8: Navigate to the Start screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software.
  • Page 132 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window:...
  • Page 133: Setting Up Fax Features Using The Fax Utility - Mac Os X

    4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac OS X You can set up your fax header and select your fax settings using the FAX Utility for Mac OS X.
  • Page 134: Setting Up Speed Dial And Group Dial Lists

    You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon. Parent topic: Setting Up Fax Features Setting Up Speed Dial and Group Dial Lists...
  • Page 135: Setting Up Speed/Group Dial Lists Using The Product Control Panel

    Setting Up Speed/Group Dial Lists Using the Product Control Panel You can set up your speed dial and group dial lists using the control panel on your product. Creating Speed Dial List Entries Printing Your Speed Dial List Creating Group Dial List Entries Printing Your Group Dial List Parent topic: Setting Up Speed Dial and Group Dial Lists...
  • Page 136: Printing Your Speed Dial List

    7. Use the numeric buttons on the control panel to enter the fax number. You can enter up to 64 characters. 8. Press the OK button. You see this screen: 9. Use the keypad to enter a name for the speed dial entry. You can enter up to 30 characters. 10.
  • Page 137: Creating Group Dial List Entries

    4. Press the up or down arrow buttons to select Fax Settings and press the OK button. 5. Press the up or down arrow buttons to select Print Report and press the OK button. You see this screen: 6. Select Speed Dial List and press the OK button. 7.
  • Page 138 6. Select the number you want to use for the group dial entry you are adding and press the OK button. You see this screen: 7. Use the keypad to enter a name for the group dial entry. You can enter up to 30 characters. 8.
  • Page 139: Printing Your Group Dial List

    Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel Related tasks Entering Numbers and Characters for Faxing Printing Your Group Dial List You can print your group dial list for easy reference. 1. Make sure paper is loaded in your product. 2.
  • Page 140 1. Do one of the following: • Windows 8: Navigate to the Start screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
  • Page 141 4. Select Speed Dial/Group Dial List. You see this window:...
  • Page 142 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. •...
  • Page 143: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac Os X

    Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
  • Page 144: Sending Faxes

    5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
  • Page 145: Sending Faxes From The Product Control Panel

    Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - Mac OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Manually Dialing or Redialing Fax Numbers Selecting Fax Numbers From Speed or Group Dial Lists Dialing Fax Numbers from a Connected Telephone Sending a Fax at a Specified Time...
  • Page 146: Selecting Fax Numbers From Speed Or Group Dial Lists

    Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax. Note: If the number is busy or there is a communication problem, your product displays a redialing message and will redial the number in a few minutes.
  • Page 147: Dialing Fax Numbers From A Connected Telephone

    Your product scans your original and prompts you to place additional pages, if necessary. Note: If your recipient's fax machine does not print in color or you are using group dial, your fax is automatically sent in black-and-white. To cancel faxing, press the Stop/Reset button.
  • Page 148: Sending A Fax At A Specified Time

    4. Press 1 to send your fax. Note: Your product now communicates with the recipient's fax machine. 5. If you need to change any fax settings, press the Menu button, press the up or down arrow buttons to select Quality or Contrast, press the OK button, select your setting, and press the OK button again.
  • Page 149: Sending Faxes Using The Fax Utility - Windows

    4. Press the Menu button, press the up or down arrow buttons to select Send Fax Later, and press the OK button. 5. Press the up or down arrow buttons to select On, press the OK button, use the number pad to enter your desired time, press the OK button, then press the Back button.
  • Page 150 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 151: Sending Faxes Using The Fax Utility - Mac Os X

    7. Add a cover sheet, input a fax number, or set up a phone book of numbers for future use, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. If you added a cover sheet to your fax, select a cover sheet style, enter your subject and comment information, then click Next.
  • Page 152 1. Open the file you want to fax. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
  • Page 153 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8.
  • Page 154: Receiving Faxes

    9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically (Auto Answer) Receiving Faxes Manually Parent topic: Faxing...
  • Page 155: Receiving Faxes Automatically (Auto Answer)

    Receiving Faxes Automatically (Auto Answer) To receive and print faxes automatically, you can turn on Auto Answer mode. To turn Auto Answer mode on or off, press the Fax button, press the Menu button, then select Fax Settings > Send/Receive Setup >...
  • Page 156 5. Press the OK button to print the fax. Parent topic: Receiving Faxes Related tasks Selecting Fax Send and Receive Settings Selecting Fax Communication Settings...
  • Page 157: Replacing The Ink Cartridge

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to www.epson.com/recycle...
  • Page 158: Checking Cartridge Status With Windows

    Note: Displayed ink level is approximate. 4. When you are finished, press the OK button. Parent topic: Check Cartridge Status Related tasks Removing and Installing the Ink Cartridge Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer.
  • Page 159 2. Replace or reinstall the ink cartridge, if necessary. Note: If the cartridge is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
  • Page 160 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing the Ink Cartridge...
  • Page 161: Checking Cartridge Status With Mac Os X

    Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...
  • Page 162: Purchase Epson Ink Cartridges

    To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
  • Page 163: Removing And Installing The Ink Cartridge

    Parent topic: Purchase Epson Ink Cartridges Removing and Installing the Ink Cartridge Make sure you have a replacement cartridge handy before you begin. You must install the new cartridge immediately after removing the old one. Caution: Leave your old cartridge in the printer until you are ready to replace it to prevent the print head nozzles from drying out.
  • Page 164 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. Caution: Do not lift up the scanner unit when the document cover is open.
  • Page 165 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
  • Page 166 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
  • Page 167 6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Lower the scanner unit.
  • Page 168: Replacing The Ink Cartridge Using A Computer Utility

    Then copy your original again. Parent topic: Replacing the Ink Cartridge Related concepts Purchase Epson Ink Cartridges Related tasks Placing Originals on the Scanner Glass Replacing the Ink Cartridge Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing the ink cartridge.
  • Page 169 Open Print Queue. Select Utility. You see a window like this: 2. Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your ink cartridge. Parent topic: Replacing the Ink Cartridge Related concepts Purchase Epson Ink Cartridges...
  • Page 170: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridge. Print Head Maintenance Cleaning the Paper Path Related topics Replacing the Ink Cartridge...
  • Page 171 1. Load a few sheets of plain paper in the product. 2. Press the Menu button. 3. Press the up or down arrow buttons to select Maintenance and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select Nozzle Check and press the Start button.
  • Page 172 Print head needs cleaning 6. Do one of the following: • If there are no gaps, press 1 to select Finish. • If there are gaps or the pattern is faint, press 2 to select Head Cleaning. 7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
  • Page 173: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, the ink cartridge may be old or damaged and needs to be replaced.
  • Page 174 5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean...
  • Page 175 Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning...
  • Page 176: Print Head Cleaning

    Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if the ink cartridge is expended, and may not be able to clean it when the cartridge is low.
  • Page 177: Cleaning The Print Head Using A Computer Utility

    5. Press 2 to run a nozzle check and confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, the ink cartridge may be old or damaged and needs to be replaced.
  • Page 178 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
  • Page 179 Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours.
  • Page 180: Print Head Alignment

    Related concepts Print Head Nozzle Check Related topics Replacing the Ink Cartridge Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning.
  • Page 181: Aligning The Print Head Using A Computer Utility

    You see this screen: 5. Check the printed pattern and press the up or down arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection. Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac.
  • Page 182: Cleaning The Paper Path

    6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
  • Page 183 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3. Check the back of the ejected paper to see if it is clean. 4. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality...
  • Page 184: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 185 6. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF.
  • Page 186: Transporting Your Product

    7. Clean the outer case and control panel with a soft, dry, lint-free cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Related tasks Cleaning the Paper Path Transporting Your Product If you need to ship your product or transport it a long distance, prepare it for transportation as described here.
  • Page 187 3. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6.
  • Page 188 Print Head Cleaning...
  • Page 189: Solving Problems

    • Right-clicking the product icon in the Windows taskbar • On the Maintenance tab in the printer settings window • On the Start screen (Windows 8) or in the EPSON program group under your product name (other Windows versions) Parent topic:...
  • Page 190: Product Status Messages

    Epson for support. A fax error has occurred A printer's ink pad is The ink pad is near the end of its service life. Contact Epson for support. (To nearing the end of its continue printing, press the OK button.) service life.
  • Page 191: Running A Product Check

    Where to Get Help Related tasks Connecting a Telephone or Answering Machine Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load a few sheets of plain paper in the product. 3.
  • Page 192: Resetting Control Panel Defaults

    • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software...
  • Page 193: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 194: Control Panel Setup Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 195: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • Make sure to place your product within contact range of your router or access point. Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
  • Page 196: Product Does Not Appear In Mac Os X Printer Window

    Note: If you are reading these instructions online, you will lose your internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.
  • Page 197: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
  • Page 198: Printing A Network Status Sheet

    Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.
  • Page 199: Product Makes Noise, But Nothing Copies

    Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 200: Paper Jam Problems

    • If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. •...
  • Page 201 Caution: Do not touch the flat white cable inside the printer. Caution: Do not lift up the scanner unit when the document cover is open.
  • Page 202 4. Remove any jammed paper or torn pieces.
  • Page 203: Document Jams In The Automatic Document Feeder

    Caution: Do not touch any buttons on the control panel while your hands are inside the product. 5. Lower the scanner unit. 6. Press the OK button to resume printing. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references...
  • Page 204 ADF cover Paper feeder Caution: Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF. 4. Leave the ADF cover open, then lift the paper feeder.
  • Page 205 ADF cover Paper feeder 5. Remove any jammed paper or torn pieces.
  • Page 206 6. Lower the paper feeder (but don't close the ADF cover). 7. Raise the ADF input tray. 8. Carefully remove any jammed paper. 9. Lower the ADF input tray and reload your originals.
  • Page 207: Paper Ejection Problems

    Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 10.
  • Page 208: Nothing Prints

    Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub.
  • Page 209: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the Register the shortcut icon to the taskbar checkbox. 8. Click OK to close the open program windows.
  • Page 210: Printing Is Slow

    Related topics Replacing the Ink Cartridge Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.
  • Page 211: Solving Page Layout And Content Problems

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
  • Page 212: Blank Pages Print

    Selecting Basic Print Settings - Mac OS X Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software.
  • Page 213: Incorrect Characters Print

    Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: • Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Panel >...
  • Page 214: Slanted Printout

    Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X Selecting Print Layout Options - Mac OS X Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: •...
  • Page 215: White Or Dark Lines In Printout

    Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 216 • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 217: Faint Printout Or Printout Has Gaps

    Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 218: Solving Scanning Problems

    Loading Paper Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: •...
  • Page 219: Cannot Start Epson Scan

    Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
  • Page 220: Solving Scanned Image Quality Problems

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
  • Page 221: Line Of Dots Appears In All Scanned Images

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
  • Page 222: Image Colors Are Patchy At The Edges

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
  • Page 223: Image Is Scanned Upside-Down

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
  • Page 224: Scanned Image Edges Are Cropped

    Related concepts Image Preview Guidelines Related tasks Selecting a Scan Area - Office Mode Selecting a Scan Area - Home Mode Selecting a Scan Area - Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly.
  • Page 225: Cannot Receive Faxes With A Telephone Connected To Your Product

    Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
  • Page 226: When To Uninstall Your Product Software

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8: Select Epson Event Manager and click Uninstall.
  • Page 227: Uninstalling Product Software - Mac Os X

    • Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
  • Page 228 Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales).
  • Page 229: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. EPEAT Registration Windows System Requirements...
  • Page 230: Mac System Requirements

    • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications...
  • Page 231: Scanning Specifications

    Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10,200 × 14,040 pixels at 1200 dpi Scanning area may be restricted if resolution setting is large. Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan)
  • Page 232: Fax Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 233: Printable Area Specifications

    3.9 × 5.8 inches (100 × 148 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 357 mm]) Paper types Plain paper and paper distributed by Epson Thickness 0.003 (0.08 mm) to 0.004 inch (0.11 mm) Weight...
  • Page 234 Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum Envelopes...
  • Page 235: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridge included with the printer is designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.
  • Page 236: Dimension Specifications

    Dimension Specifications Height Stored: 8.7 inches (221 mm) Printing: 11.5 inches (291 mm) Width Stored: 15.4 inches (392 mm) Printing: 15.4 inches (392 mm) Depth Stored: 14.8 inches (377 mm) Printing: 21.3 inches (540 mm) Weight 12.8 lb (5.8 kg) (without ink cartridge and power cord) Parent topic:...
  • Page 237: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 ºF (10 to 35 ºC) Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Humidity Operating: 20 to 80% RH (non-condensing) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...
  • Page 238: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 239: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. FCC Compliance Statement Software Notices...
  • Page 240 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 241: Software Notices

    interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 242 2. We provide the source code of the GPL Programs, LGPL Programs and Apache License Program (each is defined in Section 6) until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code above, please contact the customer support of your region.
  • Page 243 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.29 libusb-libs-0.1.12 zeroconf 0.6.1-1 iksemel 1.4 Apache License This printer product includes the open source software program "Bonjour"...
  • Page 244 mount-2.12 mvlutils-2.8.4 netkit-ftp-0.17 netkit-base-0.17 portmap-5beta Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License ("Sun RPC Programs"). The list of Sun RPC Programs: busybox- 1 .2.2.1 netkit-inetd-0.17 portmap-5beta TCP Wrappers license This printer product includes the open source software program "libwrap-libs-7.6 "...
  • Page 245: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 246: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
  • Page 247: Copyright Attribution

    Copyright Attribution © 2013 Epson America, Inc. 6/13 CPD-38090R2 Parent topic: Copyright Notice...

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