Epson WORKFORCE 320 Quick Manual

Epson WORKFORCE 320 Quick Manual

Basic printing, copying, scanning, and faxing maintaining your product network setup (workforce 323/325 only) solving problems
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WorkForce 320/323/325 Series
Quick Guide
Basic Printing, Copying, Scanning, and Faxing
Maintaining Your Product
Network Setup (WorkForce 323/325 only)
Solving Problems

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Table of Contents
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Summary of Contents for Epson WORKFORCE 320

  • Page 1 ® WorkForce 320/323/325 Series Quick Guide Basic Printing, Copying, Scanning, and Faxing Maintaining Your Product Network Setup (WorkForce 323/325 only) Solving Problems...
  • Page 2: Table Of Contents

    Contents Loading Paper ......... 4 Using Special Papers .
  • Page 3 Replacing Ink Cartridges ........25 Wireless Network Setup .
  • Page 4: Loading Paper

    Loading Paper You can print documents and photos on a variety of paper types and sizes. For details, see page 5. (For instructions on loading envelopes, see your online User’s Guide.) 1. Open the paper support and pull up the extensions. Then pull out the output tray extensions and flip up the paper stopper.
  • Page 5: Using Special Papers

    You can load up to about 100 sheets of plain paper or 20 sheets of photo paper. Load other special papers one sheet at a time. See your online User’s Guide for details. Note: If you are just making a copy or printing a rough draft, plain paper is fine. However, for the best results, use one of Epson’s special ink jet papers, as listed below.
  • Page 6 Paper name Epson Premium Presentation Paper Matte Double-sided Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Bright White Paper Epson Photo Quality Self- adhesive Sheets Epson Iron-on Cool Peel Transfer paper Using Special Papers Size...
  • Page 7: Placing Originals For Copying, Scanning, Or Faxing

    Placing Originals for Copying, Scanning, or Faxing Before you copy, scan, or fax, place your documents or photos on the scanner glass or in the Automatic Document Feeder. Using the Scanner Glass You can place a photo or a document up to letter-size (or A4-size) on the scanner glass.
  • Page 8 2. Slide the edge guide outward. 3. Fan the originals, then tap them on a flat surface to even the edges. 4. Insert the originals face-up, top edge first. 5. Slide the edge guide against the originals, but not too tightly. Using the Automatic Document Feeder...
  • Page 9: Copying A Document Or Photo

    Copying a Document or Photo Follow the instructions in this section to make color or black-and-white copies. Note: To turn off the “beep” heard when you press a button, press r/K Copy/Fax, press x Menu, press u or d to select Maintenance, then press OK. Select Sound, then select Off and press OK.
  • Page 10 3. Press the r/K 4. Press u or d or use the numeric keypad to select the number of copies you want (up to 99). 5. To change the layout, press x . Press u or d to select small margin around the image or expand the image all the way to the edge of the paper (slight cropping may occur), then press Note:...
  • Page 11: Printing From Your Computer

    Printing From Your Computer This section describes the basic steps for printing from a Windows ® Macintosh computer. For detailed instructions on printing, see the online User’s Guide. Tip: It’s a good idea to check for updates to your Epson product software; see page 41. Printing in Windows 1.
  • Page 12: Printing With A Macintosh

    5. For more printing options, click the 6. Click to save your settings. 7. Click Print progress of your print job. Printing With a Macintosh Follow the steps below to print from Mac OS Note: If you’re printing from Mac OS X 10.4, see your online User’s Guide for instructions. 1.
  • Page 13 4. Select basic copy and page settings. For borderless photos, choose a setting with a Size Sheet Feeder - Borderless Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing or check for it at the bottom of this window. 5.
  • Page 14: Selecting The Correct Paper Type

    7. Click the Advanced Note: For more information on print settings, click ?. 8. Click Print 9. To monitor your print job, click the Cancel printing Pause or resume printing Select the print job Selecting the Correct Paper Type Select the correct Type printer software so the ink coverage can be adjusted accordingly.
  • Page 15: Faxing A Document

    Faxing a Document Your product lets you send faxes by entering fax numbers, selecting entries from a speed dial or group dial list, or using the one-touch dial buttons. Using the Automatic Document Feeder, you can fax up to 30 pages at a time. Note: You can also send a fax from your computer using the Epson FAX Utility.
  • Page 16: Setting Up Fax Features

    In Auto Answer mode, if the incoming call is a fax and you pick up the phone or the answering machine answers, the product automatically begins receiving the fax. If the other party is a caller, the phone can be used as normal or a message can be left on the answering machine.
  • Page 17: Entering Your Phone Number

    Entering Your Phone Number 1. From the Fax Header screen, press u or d to select Your Phone Number You see the phone number input screen. 2. Use the numeric keypad to enter your phone number (up to 20 digits). 3.
  • Page 18: Sending A Fax From The Control Panel

    Sending a Fax From the Control Panel You can send a fax by manually entering a fax number, as described below. Note: To dial the number using a telephone, by redialing, or by selecting from your speed dial list, see the next section. To send a fax from your computer using the Epson FAX Utility, see your online User’s Guide.
  • Page 19: Receiving Faxes

    ■ One-touch dial button: Press a button on the right side of the control panel to select one of the first five speed dial/group dial entries and press enter another entry or press ■ If you’ve connected a telephone to the product, dial the number from the phone.
  • Page 20: Scanning A Document Or Photo

    Scanning a Document or Photo You can use your product to scan original documents and photos and save them on your computer. Scanning With Epson Scan Software You can scan from any TWAIN-compliant application using Epson Scan. Or you can start Epson Scan directly from your computer and save your image to a file. Note: For Mac OS X 10.6, see “Scanning With Mac OS X 10.6”...
  • Page 21: Scanning With Mac Os X 10.6

    5. Click Scan The image is scanned and you see its icon in Windows Explorer or Macintosh Finder. Scanning With Mac OS X 10.6 You can scan original documents and photos and save them as files on your computer. 1. Open an image editing application such as Preview and select from the Scanner File...
  • Page 22: Maintaining Your Product

    Maintaining Your Product Follow the instructions in this chapter to check and clean the print head nozzles, check ink levels, and replace ink cartridges. If you need to align the print head, see the online User’s Guide. Caution: To keep your product looking like new, don’t place anything on top of the cover or use it as a writing surface, If you need to clean the cover, use only a soft, non-abrasive microfiber-type cloth.
  • Page 23: Cleaning The Print Head

    Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
  • Page 24: Purchasing Epson Ink Cartridges

    1. Press x Menu 2. Press u or d to select press 3. Press to select 4. The ink cartridge status is displayed. See page 25 to replace a cartridge, if necessary. 5. Press x Menu In Windows, a window may appear on your computer screen if you try to print when ink is low.
  • Page 25: Replacing Ink Cartridges

    Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on. The product ships with full cartridges and part of the ink from the first cartridges is used for priming the product.
  • Page 26 5. Before you open the new cartridge package, shake it gently four or five times. Then remove it from the package. 6. Remove the yellow tape from the bottom of the ink cartridge. Caution: Do not remove any other labels or seals, or ink will leak.
  • Page 27: Wireless Network Setup

    This section supplements the on-screen instructions for setting up your WorkForce 323/325 Series on a wireless network. WorkForce 320 Series owners may skip this section, as the WorkForce 320 has no built-in wireless network functionality. Before you begin, make sure you set up your product as described on the Start Here sheet.
  • Page 28: Installing For The First Time

    Installing for the First Time Before you begin, make sure that you have the following information ready and write it in the space provided below: ■ Network name (SSID): _________________________________________ ■ Network password: ____________________________________________ Note: If your network password contains uppercase (ABC) or lowercase (abc) letters, be sure to note them correctly.
  • Page 29 5. When you see this screen, select 6. When you see this screen, select Next 7. Mac OS X 10.6: At the next screen, click With the Product Buttons” on page 33 to set up the product without using a temporary USB connection.
  • Page 30 8. When you see this screen, select a wireless network setup method, then click Next Tip: If you need help selecting a wireless network setup method, click Which option should I choose for more information on setup methods. 9. At the next screen, click 10.
  • Page 31 2. When you see this screen, connect the product to your computer with a USB cable. 3. Follow the on-screen instructions to continue installing the software. 4. When you see the Firewall Warning screen, click Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue.
  • Page 32 5. When you see a screen like the following, select your network name (SSID) from the list, then click Note: If your network name isn’t in the list, select Enter Manually. If your network name contains uppercase (ABC) or lowercase (abc) letters, enter them correctly. 6.
  • Page 33 7. Wait while EpsonNet Setup configures your product for the network. 8. Follow the instructions on the screen to remove the USB cable from the product and your computer. 9. When you see the Installation Complete screen, print a test page, then click Finish 10.
  • Page 34 2. When you see this screen, use the product’s buttons to select the name of your wireless network, then press If your network name isn’t listed, try the following: ■ Make sure that your wireless router or access point is turned on and working correctly.
  • Page 35 ■ If your wireless network doesn’t have security enabled, click continue with step 4. Note: If you’re having trouble entering your network password, click Watch video overview to watch a short video tutorial on how to enter your network password. 4.
  • Page 36 9. When you see the Installation Complete screen, print a test page, then click Finish 10. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD. To set up additional computers to print to the product, see “Setting Up Additional Computers”...
  • Page 37: Setting Up Additional Computers

    3. When you’re done entering your network name, press 4. Continue with step 3 on page 34 to enter your network password. Setting Up Additional Computers 1. Make sure your product is turned on. 2. Insert the product software CD. 3.
  • Page 38 5. When you see this screen, select 6. When you see this screen, select , then click network 7. Wait while the software is installed. 8. Mac OS X 10.6: Skip to step 13 on page 40. Setting Up Additional Computers Wireless connection The printer is already on my wireless Next...
  • Page 39 9. When you see the Firewall Warning screen, click Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 10. If you see a screen like this one, select the product you would like to set up, then click Next 11.
  • Page 40 12. When you see the Installation Complete screen, print a test page, then click Finish 13. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD. Setting Up Additional Computers...
  • Page 41: Solving Problems

    Solving Problems If you have a problem with your Epson product, check the messages on the LCD screen to diagnose the cause. You can also check the basic troubleshooting suggestions beginning on page 42, or your online User’s Guide. Checking for Software Updates Periodically, it’s a good idea to check Epson’s support website for free updates to your product software.
  • Page 42: Problems And Solutions

    LCD screen messages The product’s ink pads are nearing or at the end of their service life. Please contact Epson Support. Problems and Solutions Check the solutions below if you’re having trouble using your Epson product. Network Problems (WorkForce 323/325 Series) The product cannot find or connect to the wireless router or access point ■...
  • Page 43: Print A Network Status Sheet

    The product does not appear in the Add Printer window (Mac OS X) Make sure the printer driver was installed correctly and that your computer’s TCP/IP settings are configured correctly. Cannot print over the network ■ Make sure the product is turned on and the ■...
  • Page 44: Printing And Copying Problems

    Printing and Copying Problems ■ Make sure your paper is loaded printable side up (usually the whiter, brighter, or glossy side). Load it short edge first, and against the right side. Don’t load paper above the arrow mark inside the edge guide. ■...
  • Page 45: Faxing Problems

    2. The message on the LCD screen asks if the paper has been removed. Press 3. Lift the scanner cover, remove any jammed paper inside, and lower the scanner cover. 4. Close the ADF cover and reload the paper. Faxing Problems ■...
  • Page 46: Where To Get Help

    Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ■ Product name (WorkForce 320/323/325) ■ Product serial number (located on the label in back) ■ Proof of purchase (such as a store receipt) and date of purchase ■...
  • Page 47: Notices

    Notices Important Safety Instructions Before using your Epson product, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the product. ■ Use only the type of power source indicated on the product label. ■...
  • Page 48: Lcd Screen Safety

    ■ Do not open the scanner section while the product is copying, printing, scanning, or faxing. ■ Do not touch the flat white cable inside the product. ■ Do not spill liquid on the product. ■ Be careful not to trap your fingers when closing the scanner cover or scanner. ■...
  • Page 49: Telephone Equipment Safety Instructions

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Epson Type of Product: Multifunction printer Model: C364A (WorkForce 320 Series) C364B (WorkForce 323/325 Series) Notices...
  • Page 50: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back side is a label that contains, among other information, the FCC registration number and the ringer equivalence number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.
  • Page 51 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.
  • Page 52: For Canadian Users

    WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device.
  • Page 53 use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions). Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement.
  • Page 54 WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT. In Canada, warranties include both warranties and conditions. Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
  • Page 55: Copyright Notice

    Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product.
  • Page 56 CPD-27943 Printed in XXXXXX...

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