Dell PowerVault 110T SDLT320 User Manual
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Dell PowerVault 110T SDLT320 User Manual

Dell PowerVault 110T SDLT320 User Manual

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Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide
Introduction
Setting Up the Tape Drive
Using the Tape Drive
Using the Tape Backup Software
Cartridge Care and Cleaning
Diagnostics
Troubleshooting
Frequently Asked Questions
Specifications
Regulatory Compliance
SCSI Connectors
Jumpers
Getting Help
Contacting Dell
Please visit
http://support.dell.com
if you require further help and assistance, or to obtain drivers or firmware upgrades.
Information in this document is subject to change without notice.
© 2001-02 Dell Computer Corporation. All rights reserved.
Trademarks used in this text: Dell, PowerVault and the DELL logo are trademarks of Dell Computer Corporation. Microsoft and Windows are registered trademarks of
Microsoft Corporation. NetWare is a trademark of Novell, Inc. DLTtape and Super DLTtape are trademarks of Quantum Corporation. Other trademarks and trade names may
be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in
trademarks and trade names other than its own.
Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390; 5,506,580; held by Hi/FN, Inc.
Date of release: October 2002

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  • Page 1 Microsoft Corporation. NetWare is a trademark of Novell, Inc. DLTtape and Super DLTtape are trademarks of Quantum Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Cleaning The Tape Mechanism

    Back to Contents Page Cartridge Care and Cleaning: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Appearance of SDLT Tapes • Cleaning the Tape Mechanism • Caring for Tape Cartridges Appearance of SDLT Tapes From the outside, the Super DLTtape™ cartridge looks very similar to the DLTtape IV cartridges. The basic geometry, write protection switch, and label space are unchanged from the DLTtape IV cartridge.
  • Page 3 Protect cartridges from shock, vibration and magnetic fields. Avoid exposure to direct sunlight, heat and moisture. Store cleaning cartridges vertically. Never touch the tape or tape leader. Dust and oils from your skin will contaminate the tape and affect performance. Always visually inspect a media cartridge before placing it in the drive.
  • Page 4 SCSI Connectors: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide Figure 1 shows the location of the two 68-pin SCSI connectors available from the back of the Dell PowerVault 110T SDLT 320 tape drive, external model. Figure 2 shows the location of the SCSI port available from the back of the Dell PowerVault 110T SDLT 320 tape drive, internal model.
  • Page 5 Back to Contents Page...
  • Page 6 NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 7 Chile (Santiago) Sales, Customer Support, and Technical Support toll-free: 1230-020-4823 Country Code: 56 City Code: 2   China (Xiamen) Tech Support website: support.ap.dell.com/china   Tech Support E-mail: cn_support@dell.com Country Code: 86 818 1350 Tech Support Fax City Code: 592 Home and Small Business Technical Support toll-free: 800 858 2437...
  • Page 8 06103 766-9560 Public Accounts Customer Care 06103 766-9555 Switchboard 06103 766-7000 Grenada General Support toll-free: 1-866-540-3355 Guatemala General Support 1-800-999-0136 Guyana General Support toll-free: 1-877-270-4609 Hong Kong Technical Support (Dimension™ and Inspiron™) 296 93188 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) 296 93191 International Access Code: 001...
  • Page 9 0120-1982-26 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 City Code: 44 Technical Support (Dell Precision™, OptiPlex™, and Latitude™) toll-free:0120-1984-33 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 24-Hour Automated Order Service 044-556-3801 Customer Care 044-556-4240...
  • Page 10 Home/Small and Medium Business Customer Care 020 674 42 00 Corporate 020 674 50 00 Corporate Fax 020 674 47 79 Corporate Customer Care 020 674 43 25 New Zealand E-mail (New Zealand): nz_tech_support@dell.com    E-mail (Australia): au_tech_support@dell.com    International Access Code: 00 Home and Small Business 0800 446 255 Country Code: 64 Government and Business 0800 444 617...
  • Page 11 23162298 671 16800 Switchboard 671 16865 Fax Switchboard Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) Website: support.euro.dell.com   E-mail: pl_support@dell.com   International Access Code: 011 Customer Service Phone  57 95 700 Country Code: 48 Customer Care  57 95  999 Sales  57 95 999 City Code: 22 Customer Service Fax  57 95 806...
  • Page 12   E-mail: swe_support@dell.com   International Access Code: 00 E-mail Support for Latitude and Inspiron:   Swe-nbk_kats@dell.com Country Code: 46 E-mail Support for OptiPlex: Swe_kats@dell.com   City Code: 8 E-mail Support for Servers: Nordic_server_support@dell.com   08 590 05 199 Technical Support 08 590 05 642 Relational Customer Care 08 587 70 527...
  • Page 13 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605 Back to Contents Page...

  • Page 14: Obtaining Drivers And Firmware Upgrades

    How it works TapeAlert compatible tape drives—such as the DELL PowerVault 110T SDLT 320 drive—are delivered with standard TapeAlert features. The internal TapeAlert firmware constantly monitors the tape drive hardware and the media, checking for errors and potential difficulties. Any problems identified are flagged on a new SCSI log page.
  • Page 15 Back to Contents Page Frequently Asked Questions: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide How can I ensure the   You must provide adequate air flow for the internal tape drive to dissipate the heat resulting from continuous drive operation. Ensure that empty tape drive works bays have the appropriate blanking plates installed so that cooling airflow is maintained.

  • Page 16: Technical Assistance

    NOTE: Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

  • Page 17: Dell Enterprise Training And Certification

    Automated Order-Status System You can call the automated service to check on the status of any Dell products that you have ordered. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region.

  • Page 19: Tape Backup Software

     SCSI Bus Interface Dell PowerVault 110T SDLT 320 tape drives are SCSI devices designed to operate on a Low Voltage Differential (LVD) Ultra 2 SCSI bus with a burst transfer rate of 80 MB/second. Do not attach the drive to a single-ended SCSI bus, and do not install the drive on the same SCSI bus as any single-ended devices: this will switch the LVD host adapter into single-ended mode and will restrict performance.
  • Page 20  Figure 1. Front Panel The front panel (see Figure 1) of your Dell PowerVault 110T SDLT 320 tape drive has three lights (LEDs), a grille through which air is drawn, and an eject button as described below: LED/Button Symbol LED Color...
  • Page 21 SCSI ID jumper block to change the SCSI ID of an internal tape drive. If you need to change the SCSI ID, do so on the back of the Dell PowerVault 110T SDLT 320 tape drive. The table below shows the same information, but in a tabular form. For your convenience,...
  • Page 22 Back to Contents Page...

  • Page 23: Safety Regulations

    Back to Contents Page Regulatory Compliance: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Safety Regulations • Electromagnetic Field Specifications • Acoustic Safety Regulations This section lists the safety regulations that the PowerVault 110T tape system meets or exceeds, such as UL, CSA, EN/IEC, and “GS” Mark.

  • Page 24: Acoustic Noise Emissions

    * The tape drive shall maintain normal operation both in Read/Write and in Standby conditions. No errors attributable to the test shall be encountered. ‡ Conducted: The transient voltage is the actual peak voltage above the normal AC voltage from the power source. The maximum energy in a single pulse from the transient  generator must be limited to 2.5 W. Table 4. ESD Failure Level Limits Failure Type Equipment Specifications Comments...

  • Page 25: Pre-Installed Internal Drives

    Installation Prerequisites Dell PowerVault 110T SDLT 320 drives are Ultra 2 wide SCSI devices designed to operate on a Low Voltage Differential (LVD) SCSI bus with a burst transfer rate of 80 MB/sec. Dell recommends that you use a dedicated host bus adapter for the tape drive.
  • Page 26 A red dot in the illustration denotes Pin 1 on the jumper block or connector. Your Dell PowerVault drive is shipped with a default SCSI ID of 6, but you can opt to use any unused ID between 0 and 15, except 7. Do not use SCSI ID 7; that ID is reserved for the SCSI controller.
  • Page 27 Step 2: Configure the Internal Drive for TERMPWR  Figure 4. TERMPWR Configuration A red dot in the illustration denotes Pin 1 on the jumper block or connector. A SCSI bus must be terminated at each end of the bus. At least one device must supply terminator power (TERMPWR). If you want to enable TERMPWR, install the jumper across Pins 1 and 2 (Figure 4) on the TERMPWR jumper block.
  • Page 28 Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay. A "generic" host system with several unused bays is shown in Figure 5. If your system does not require mounting hardware, check that the holes in the system's chassis are aligned with the holes in the side of the tape drive. Do not fully secure the drive yet;...

  • Page 29: Installing External Drives

    NOTE: If the drive is the last device on the SCSI bus, it must be terminated, as shown in Figure Step 7: Secure the Drive Secure the tape drive into place by pushing it gently into the bay until you feel it snap into place. At the same time, you will hear a faint clicking noise. These are your cues that the drive is fully secured.
  • Page 30  Figure 9. Setting the SCSI ID Your Dell PowerVault drive is shipped with a default SCSI ID of 6, but you can opt to use any unused ID between 0 and 15, except 7. Do not use SCSI ID 7; that ID is reserved for the SCSI controller.

  • Page 31: Loading Device Drivers

    Step 3: Connecting the Power Cable  Figure 11. Connecting the Power Cable An external Dell PowerVault drive will operate using any voltage in the range 100-240 volts (50-60 Hz). No adjustment is needed. To connect your drive to the power source, follow these steps: 1.

  • Page 32: Verifying Drive Operation

    Microsoft™ Windows® 2000 (step-by-step instructions) Follow these steps to install the driver: 1. Shut down Windows 2000 if it is running and power down the system. 2. Connect the target SDLT tape drive to the system. Ensure the SCSI bus is terminated correctly and that there are no target ID conflicts. 3.
  • Page 33 Back to Contents Page Using the Tape Backup Software: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide See the User's Operating Guide supplied with your backup software, and make sure the latest patches and support packs are installed for your software. If the backup...

  • Page 34: Product Specifications

    • Product Specifications • Functional Specifications • Environmental Specifications • Recording Media Specifications NOTE: These specifications are provided by the manufacturer for information purposes only and do not constitute an extension of Dell's warranty to you. Dell's warranty is contained in the documentation for your system.

  • Page 35: Functional Specifications

     Functional Specifications Performance Data The following table provides performance data for the tape system. Table 3. Performance Data Feature Description Drive Read/Write Transfer Rate 16 MB/second, native SCSI Bus Transfer Rates* LVD (Ultra 2) 40 MB/second Narrow, native 80 MB/second Wide, native Tracks 56 logical tracks;...

  • Page 36: Environmental Specifications

    9. The Max values for each mode are based on the Max-Rms values, since the peak values are of very short duration. Tape System Recording Method The Dell PowerVault tape drive uses the Partial Response Maximum Likelihood (PRML) 32/33 encoding method for reading and writing SDLT 320 and 220 format.  Environmental Specifications...

  • Page 37: Recording Media Specifications

    The following tables provide the operating, non-operating, storage, and shipping environmental specifications for the tape drive. For long-term, trouble-free operation, use the tape drive in a clean, smoke-free environment. Table 8. Environmental Specifications Specification Operating Limits Non-Operating Limits (Power On; No Tape Loaded) 25°C (77°F) 25°C (77°F) ...
  • Page 38 Maximum Dew Point 2°C (36°F)   Backward-Read Compatibility (BRC) Transfer Rates A backward read compatibility feature is available for the tape drive. This option allows the drive to read, but not write to, DLTtape IV tapes. Transfer rates quoted are nominal reading uncompressed data.

  • Page 39: General Guidelines

    Application Does Not Recognize the Tape Drive • Reinstalling the Backup Software • Reinstalling the Drivers for Microsoft Windows • Backup Software Errors  Obtaining Drivers and Firmware Updates To obtain the latest operating system drivers and firmware upgrades, please visit http://support.dell.com.  General Guidelines If you experience problems when using the tape drive, you should isolate the cause of the problem.

  • Page 40: Interpreting The Leds

     Interpreting the LEDs Refer to the Usage: Front Panel LED/Control Functionality section for details, including a figure that shows the location and color of the three front panel LEDs.    The Application Does Not Recognize the Tape Drive Possible cause Potential solution The application does not support the tape drive.

  • Page 41: Front Panel Led/Control Functionality

    Back to Contents Page Using the Tape Drive: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Switching on the Drive • Front Panel Functionality • Loading, Unloading, and Write-Protecting Cartridges  Switching on the Drive Switch on an external drive using the power switch on the rear panel (Figure 1), and then switch on the computer system.

  • Page 42: Loading, Unloading, And Write-Protecting Cartridges

    The tape is moving The drive is calibrating, reading, writing, or rewinding the tape The tape is loading, unloading, or rewinding. On = The drive is idle. There may or may not be a cartridge in the tape drive. Off = The tape drive has not been turned on or is not plugged into a power source. Cleaning Required LED (Right) Yellow On = Cleaning required...
  • Page 43 Write-Protect Switch Position Orange Write-Protect Result Indicator Before Loading the Cartridge Enabled (Slide switch to left as shown in Figure Visible Data cannot be written to the tape. Existing data on the tape cannot be overwritten. Additional data cannot be appended to the tape. Disabled (Slide switch to right as shown in Figure Not visible...

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