Toshiba STRATA CIX System Administrator Manual page 16

Voice Assistant Overview
Installing Voice Assistant
Testing the Ports
Now that the Dialogic boards are operational and the Voice Assistant software has been installed
and configured, it is good practice to verify that the ports are functional. Refer to the Pgm ports
section on the previous page for help with configuring the port extensions.
Once you have the boards connected to the PBX and the extensions configured, click on the Pgm
Ports tab, select Port #1 from the drop-down list, put a check in the System Admin checkbox, and
then click Save.
Click Next to select Port #2, and then follow the same procedure as above to set the port as a
System Admin port. Repeat the procedure for the remaining ports.
Click on the Port Status/Stats tab. The drop down has three options: Port Status, Group Statistics,
and Script Statistics. Select Port Status from the drop down. The tab displays the current state of
each of the voice ports.
Call the extension corresponding with Port #1. You should hear the prompt enter the password,
then press pound and see the status of Port #1 become Busy.
If you hear the prompt, but see activity on more than just one port (for example, Port #1 and #3
become Busy), the likely cause is that the phone lines connected to the Dialogic board are
connected to the wrong jacks. Change the cords positions then try calling Port #1 again.
Once you have Port #1 answering and showing activity, repeat this process on the remaining
extensions. When all extensions answer and show activity correctly, unchecked the System
Admin checkbox and click Save on each port on the Pgm Ports tab.
Refer to the Debug section for more testing options.
If all else fails, please contact Toshiba Technical Support.
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Voice Assistant Adminstrator Guide 10/08