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HP dv6000z - Pavilion RD167-3 15.4" Notebook Quick Reference

Hp pavilion entertainment pc - quick reference guide
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See also: Troubleshooting Manual , Maintenance and Service Manual
441259-001.book Page i Wednesday, February 14, 2007 9:21 AM

Quick Reference

HP Pavilion Entertainment PC
Document Part Number: 441259-001
April 2007

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Summary of Contents for HP dv6000z - Pavilion RD167-3 15.4" Notebook

  • Page 1: Quick Reference

    441259-001.book Page i Wednesday, February 14, 2007 9:21 AM Quick Reference HP Pavilion Entertainment PC Document Part Number: 441259-001 April 2007...
  • Page 2 441259-001.book Page ii Wednesday, February 14, 2007 9:21 AM © Copyright 2007 Hewlett-Packard Development Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: Table Of Contents

    441259-001.book Page iii Wednesday, February 14, 2007 9:21 AM Contents 1 Finding information Finding Help and Support ....1–1 Finding the user guides ....1–1 Identifying installed software and hardware.
  • Page 4 441259-001.book Page iv Wednesday, February 14, 2007 9:21 AM Contents An external device is not working ..3–4 The home wireless network connection is not working ......3–5 Contacting technical support .

  • Page 5: Routine Care

    441259-001.book Page v Wednesday, February 14, 2007 9:21 AM Contents C Routine care Cleaning the display..... . C–1 Cleaning the TouchPad and keyboard ..C–1 Traveling and shipping .
  • Page 6 441259-001.book Page vi Wednesday, February 14, 2007 9:21 AM...

  • Page 7: Finding Information

    441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Finding information Finding Help and Support You can access Help and Support by selecting Start > Help and Support. In addition to providing information about the operating system, Help and Support covers these topics: Information about your computer, such as model and serial number, installed software, hardware components, and specifications...

  • Page 8: Identifying Installed Software And Hardware

    441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM Finding information Identifying installed software and hardware The computer includes software that is preinstalled on the hard drive. To see a list of the software: » Select Start > All Programs. Double-click the program you want to open.

  • Page 9: Next Steps

    441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Next steps Creating recovery discs After setting up the computer for the first time, it is recommended that you create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability.

  • Page 10: Protecting Your System Files

    441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM Next steps For information about using and updating Norton Internet Security and for purchasing extended update service, select Start > All Programs > Norton Internet Security. To access Norton Internet Security, select Start > All Programs >...

  • Page 11: Using The Computer Safely

    441259-001.book Page 3 Wednesday, February 14, 2007 9:21 AM Next steps During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord. If applicable to your location, provide surge protection on the modem cable that connects the modem to a telephone line.

  • Page 12: Connecting To The Internet

    441259-001.book Page 4 Wednesday, February 14, 2007 9:21 AM Next steps WARNING: Å To reduce potential safety issues, use only the AC adapter or battery provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP.

  • Page 13: Choosing An Isp

    441259-001.book Page 5 Wednesday, February 14, 2007 9:21 AM Next steps Wireless—For high-speed mobile Internet access, you can use a wireless connection. To learn about setting up a wireless network or adding your notebook to an existing network using the Wireless Home Network Setup software (available in select regions only), select Start >...

  • Page 14: Installing Additional Software And Hardware

    441259-001.book Page 6 Wednesday, February 14, 2007 9:21 AM Next steps Using ISP-provided icons If ISP-provided icons are supported in the country in which you purchased the computer, the icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services.

  • Page 15: Updating The Software Installed On The Computer

    441259-001.book Page 7 Wednesday, February 14, 2007 9:21 AM Next steps 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if prompted to do so. For details about using the software, refer to the manufacturer’s instructions, which may be provided on disc, as online Help files, or on the manufacturer’s Web site.
  • Page 16 441259-001.book Page 8 Wednesday, February 14, 2007 9:21 AM Next steps If you are unable to turn off the computer with these procedures, try the following emergency procedures in the sequence provided: CAUTION: Ä Emergency shutdown procedures result in the loss of unsaved information.

  • Page 17: Troubleshooting

    441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Troubleshooting Troubleshooting resources If you experience computer problems, follow the troubleshooting steps below: 1. Refer to “Quick troubleshooting,” next in this chapter. 2. Access additional information about the computer and Web site links through Help and Support. Select Start > Help and Support.

  • Page 18: The Computer Screen Is Blank

    441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM Troubleshooting If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter.

  • Page 19: Software Is Functioning Abnormally

    441259-001.book Page 3 Wednesday, February 14, 2007 9:21 AM Troubleshooting To transfer the image to the computer screen, press fn+f4 On most models, when an optional external display device, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously.

  • Page 20: The Computer Is Unusually Warm

    441259-001.book Page 4 Wednesday, February 14, 2007 9:21 AM Troubleshooting If you are unable to use the standard shutdown procedure, try the following emergency shutdown procedure: CAUTION: Ä Emergency shutdown procedures result in the lost of unsaved information. » Press .

  • Page 21: The Home Wireless Network Connection Is Not Working

    441259-001.book Page 5 Wednesday, February 14, 2007 9:21 AM Troubleshooting Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. Check the following conditions: All device connections are secure.

  • Page 22: Contacting Technical Support

    441259-001.book Page 6 Wednesday, February 14, 2007 9:21 AM Troubleshooting Contacting technical support If you are unable to find the help you need by using Help and Support, you may need to contact technical support. For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: Product name located on the display or keyboard.

  • Page 23: Backup And Recovery

    441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Backup and recovery Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Backing up your information regularly to protect your important system files.

  • Page 24: Backing Up Your Information

    441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM Backup and recovery Backing up your information When to back up On a regularly scheduled basis Set reminders to back up your information regularly. Before the computer is repaired or restored Before you add or modify hardware or software Backup suggestions Create system restore points using the Windows System...

  • Page 25: Using System Restore Points

    441259-001.book Page 3 Wednesday, February 14, 2007 9:21 AM Backup and recovery Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time.

  • Page 26: Restoring To A Previous Date And Time

    441259-001.book Page 4 Wednesday, February 14, 2007 9:21 AM Backup and recovery Restoring to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1.

  • Page 27: Reinstalling Software Programs And Drivers

    441259-001.book Page 5 Wednesday, February 14, 2007 9:21 AM Backup and recovery Number each disc before inserting it into the computer optical drive. If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.

  • Page 28: Reinstalling A Preinstalled Program Or Driver

    441259-001.book Page 6 Wednesday, February 14, 2007 9:21 AM Backup and recovery Expect the following results when using this tool: In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings.

  • Page 29: Reinstalling A Program From A Disc

    441259-001.book Page 7 Wednesday, February 14, 2007 9:21 AM Backup and recovery Reinstalling a program from a disc 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the installation instructions on the screen. 3. Restart the computer if prompted. Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 30: Recovering From The Partition On The Hard Drive

    441259-001.book Page 8 Wednesday, February 14, 2007 9:21 AM Backup and recovery Recovering from the partition on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button or f1 1 To restore the system from the partition, follow these steps: 1.

  • Page 31: Updating Reinstalled Software

    441259-001.book Page 9 Wednesday, February 14, 2007 9:21 AM Backup and recovery To delete the recovery partition: 1. If you have not already created recovery discs, create them now. Then go on to step 2. 2. Select Start > All Programs > Recovery Manager > Recovery Manager.
  • Page 32 441259-001.book Page 10 Wednesday, February 14, 2007 9:21 AM...

  • Page 33: A Using The Optical Drive

    441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Using the optical drive Inserting an optical disc To insert an optical disc: 1. Turn on the computer. 2. Press the optical drive release button on the drive bezel to release the media tray, and then pull out the tray. 3.

  • Page 34: Removing An Optical Disc (With Power

    441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM Using the optical drive Removing an optical disc (with power) To remove an optical disc if the computer is running on external or battery power, follow these steps: 1. Turn on the computer. 2.

  • Page 35: Operating Environment

    441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Specifications Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating...

  • Page 36: Rated Input Power

    441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM Specifications Rated input power The power information in this section may be helpful if you plan to travel internationally with your computer. The computer operates on DC power, which can be supplied by an AC or a DC power source.

  • Page 37: Expansion Port 3 Input/Output Signals (Select Models Only

    441259-001.book Page 3 Wednesday, February 14, 2007 9:21 AM Specifications Expansion port 3 input/output signals (select models only) The signal information in this section may be helpful if you plan to use an optional docking device or expansion product that connects to the expansion port 3 on the computer. (The computer has only one expansion port.
  • Page 38 441259-001.book Page 4 Wednesday, February 14, 2007 9:21 AM...

  • Page 39: Cleaning The Display

    441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Routine care Cleaning the display To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.

  • Page 40: Traveling And Shipping

    441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM Routine care Traveling and shipping The computer is built to go with you for work and play. For best results, follow the traveling and shipping tips described here. To prepare the computer for traveling and shipping, follow these steps: a.
  • Page 41 441259-001.book Page 3 Wednesday, February 14, 2007 9:21 AM Routine care If the computer has a wireless device or a cell phone device installed, such as an 802.1 1b/g, a Global System for Mobile Communications (GSM), or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments.
  • Page 42 441259-001.book Page 4 Wednesday, February 14, 2007 9:21 AM...
  • Page 43 441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM Index devices, external drivers 3–5 AC adapter, troubleshooting 3–2 troubleshooting 3–4 antivirus software 2–1 3–3 display cleaning C–1 backing up computer 4–2 switching image 3–3 backup and recovery 4–1 documentation 1–1 drivers cables and cords obtaining 3–5...
  • Page 44 441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM Index power cord 2-pin adapter 2–3 IEC 60950 compliance 2–3 surge protection 2–2 image, switching, among power lights, on, off 3–1 display devices 3–3 printer 3–4 Internet privacy, protecting 2–2 choosing an ISP 2–5 Product Id 3–6 choosing type of access 2–4 product number, computer 3–6...
  • Page 45 441259-001.book Page 3 Wednesday, February 14, 2007 9:21 AM Index switching image among display devices 3–3 system files, protecting 2–2 system recovery 4–7 system restore points 4–3 technical support 3–6 technical support, user guides 1–1 temperature safety considerations 2–3 troubleshooting 3–4 TouchPad, cleaning C–1 traveling with the computer C–2 troubleshooting procedures...
  • Page 46 441259-001.book Page 4 Wednesday, February 14, 2007 9:21 AM...
  • Page 47 441259-001.book Page 5 Wednesday, February 14, 2007 9:21 AM...
  • Page 48 441259-001.book Page 6 Wednesday, February 14, 2007 9:21 AM...

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