Page 2 Hewlett-Packard Company. The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this printed material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Page 3: Typographical Conventions
Typographical Conventions The following typographical conventions are used in this manual: Emphasis: Denotes important information. : Keys on the library. Keycap Computer Output: Information displayed in the display window and screen menu items that you can select. WARNING Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed.
Page 4: In This Manual
In This Manual This user’s guide includes: Chapter 1 set-up information for the HP SureStore Optical 80ex optical jukebox Chapter 2 information about choosing and using optical disks Chapter 3 features description, operating instructions, and troubleshooting information Appendix A supplies and customer support Appendix B operating this jukebox on a SCSI bus Appendix C...
Page 5: Table Of Contents
Contents 1. Setting Up the Jukebox Overview of This Chapter ......... . . 1-2 What you need to set up the jukebox .
Page 6 Contents Labeling an Optical Disk Cartridge........2-4 Write-Protecting an Optical Disk .
Page 7 Supplies and Accessories ..........A-3 Hewlett-Packard Customer Support........A-7 Faxback Services .
Page 8 Contents Single-ended and Differential Interfaces ......B-5 Connectors ........... . . B-5 The SCSI Bus and This Jukebox .
Page 9 Figures Figure 1-1 . Right-Side Panel Features — 10-Drive Jukebox Shown ..1-4 Figure 1-2 . Connecting a 4- or 6-Drive Jukebox ......1-10 Figure 1-3 .
Page 10 Figures...
Page 11 Tables Table 1-1. Maximum SCSI External Cable Lengths (Assuming no devices internal to the host computer) ....... 1-7 Table 3-1.
Page 12 Tables...
Page 13 Chapter 1: Setting up the Disk Drive Setting Up the Jukebox...
Page 14: Setting Up The Jukebox
Setting Up the Jukebox Overview of This Chapter Overview of This Chapter This chapter gives information about the following topics: • right side panel features connecting SCSI and power cords • moving or shipping the jukebox • connecting SCSI and power cords What you need to set up the jukebox Items included with the jukebox: •...
Page 15: System Components Needed For Operation Of This Jukebox
Setting Up the Jukebox System Components Needed for Operation of This Jukebox System Components Needed for Operation of This Jukebox This jukebox requires application software to operate it as a single storage device composed of multiple SCSI devices. Consult with your sales representative to chose the application software you need.
Page 16: Identifying Right-Side Panel Features
Setting Up the Jukebox Identifying Right-Side Panel Features Identifying Right-Side Panel Features Figure 1-1 Right-Side Panel Features — 10-Drive Jukebox Shown Chapter 1...
Page 17 Setting Up the Jukebox Identifying Right-Side Panel Features The numbers below correspond to the numbers in Figure 1-1 on the previous page 1 Active bus Lit when the SCSI bus is active. There is an indicator indicator for each single-ended and each differential interface in the jukebox.
Page 18 Setting Up the Jukebox Identifying Right-Side Panel Features NOTE Two screws secure the customer access panel to the side of jukebox during shipment from the factory. These screws are removed during unpacking but should be replaced after installation is complete. If the jukebox is ever reshipped, these screws must be in place to properly secure the access panel.
Page 19: Connecting The Scsi Cables To The Jukebox
25 meters (82.0 feet) (68-pin high-density connector) NOTE Hewlett-Packard recommends that you use SCSI cables with thumbscrew connectors. Clip type cables may be used if you first remove the mounted thumbscrew studs with a flat blade screwdriver. If the thumbscrew studs are not removed, interference between the cable and the studs may result.
Page 20: Choosing Your Cabling Configuration
Setting Up the Jukebox Choosing Your cabling Configuration Choosing Your cabling Configuration Pick the configuration that applies to your plans below. You will be shown the page for the proper procedures. See page Standard Configuration • The only peripheral on a bus ...
Page 21: Connecting A 4- Or 6-Drive Jukebox
Setting Up the Jukebox Connecting a 4- or 6-Drive Jukebox Connecting a 4- or 6-Drive Jukebox CAUTION Make sure that all peripheral devices connected to the host computer have been properly shut down. If the host computer is connected to a network, check with the system administrator before switching off power.
Page 22: Figure 1-2 Connecting A 4- Or 6-Drive Jukebox
Setting Up the Jukebox Connecting a 4- or 6-Drive Jukebox Refer to the following diagram in the next steps. 3. Select single-ended (“A”) or differential (“B”) interface using the SCSI interface selection switch (see the arrow on the diagram ). The diagram shows connecting a cable to the differential (“B”) interface.
Page 23 Setting Up the Jukebox Connecting a 4- or 6-Drive Jukebox If you are terminating a differential interface, use a 68-pin high-density terminator. If you are terminating a single-ended interface, use a 50-pin high-density active terminator. 7. To continue with the installation, go to “Connecting Power” in this Chapter. Chapter 1 1-11...
Page 24: Connecting A 10-Drive Jukebox As The Only Peripheral, Two Host Adapters, Basic Scsi Addressing
Setting Up the Jukebox Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host Adapters, Basic SCSI Addressing Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host Adapters, Basic SCSI Addressing CAUTION Make sure that all peripheral devices connected to the host computer have been properly shut down.
Page 25: Figure 1-3 . Connecting A 10-Drive Jukebox, Two Host Adapters, Basic Scsi
Setting Up the Jukebox Connecting a 10-Drive Jukebox as the Only Peripheral, Two Host Adapters, Basic SCSI Addressing 4. Remove the customer access panel by pulling on the bottom of the panel and then lifting it off (see Figure 1-1). (If screws are installed, use a flatblade screwdriver or T-15 Torx driver.) Figure 1-3 Connecting a 10-Drive Jukebox, Two Host Adapters, Basic SCSI Addressing...
Page 26: Connecting A 10-Drive Jukebox, One Host Adapter, Bus 1 And 2 Daisy-Chained, Lun Addressing
Setting Up the Jukebox Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing CAUTION Make sure that all peripheral devices connected to the host computer have been properly shut down.
Page 27: Figure 1-4 Connecting A 10-Drive Jukebox, One Host Adapter, Bus 1 And 2 Daisy-Chained, Lun Addressing
Setting Up the Jukebox Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing Figure 1-4 Connecting a 10-Drive Jukebox, One Host Adapter, Bus 1 and 2 Daisy-Chained, LUN Addressing Terminate the daisy-chained bus by plugging a terminator into the unused port of the second interface (the diagram show the terminator in port “B1”).
Page 28: Connecting The Jukebox With Other Scsi Peripherals
Setting Up the Jukebox Connecting the Jukebox With Other SCSI Peripherals Connecting the Jukebox With Other SCSI Peripherals NOTE Operating this jukebox with other peripherals on the same bus is supported, but not recommended. In most circumstances, the recommended configuration for this jukebox is as the only device on a SCSI bus.
Page 29: Connecting Power
Setting Up the Jukebox Connecting Power Connecting Power Ensure that the power switch on the jukebox is OFF (“5” on Figure 1-1) NOTE Use the power cord shipped with the jukebox. 2. Route the power cord through the strain relief clip (“4” on Figure 1-1) and close the clip snugly around the cord.
Page 30: Configuring Write Verify
This third pass verifies that all data is written correctly to the sector. To add to the reliability of your data, Hewlett-Packard recommends that you maintain the default ON setting for write verify. Note that when write verify is ON, write operations take more time.
Page 31: Installing The Wheel Chocks
Setting Up the Jukebox Installing the Wheel Chocks Installing the Wheel Chocks WARNING This jukebox rolls easily and could cause injury or damage if allowed to move unintentionally. Four wheel chocks are provided to stabilize the jukebox in position. Install the wheel chocks after the jukebox is moved to its operating position and all cables are in place.
Page 32: Moving Or Shipping The Jukebox
Setting Up the Jukebox Moving or Shipping the Jukebox Moving or Shipping the Jukebox Refer to the following two sections if you want to move or ship the optical jukebox. If you want to move the jukebox a short distance, such as to another office or to another floor in your building, see “Moving the Jukebox a Short Distance.”...
Page 33: Shipping The Jukebox
Setting Up the Jukebox Moving or Shipping the Jukebox 6. Remove the chocks from the four castor wheels on the bottom of the jukebox (Figure 1-5). WARNING Push the jukebox only from the right or left sides (see Figure 1-1). Pushing the jukebox from either the front or back sides could result in the jukebox tipping over if a wheel catches on an obstacle.
Page 34 Setting Up the Jukebox Moving or Shipping the Jukebox 3. Switch jukebox power OFF (“8” on Figure 1-1). 4. Remove the right side lower access panel by pulling on the bottom of the panel and then lifting it off (“6” Figure 1-1). If screws are installed on the bottom corners of the panel, use a flatblade screwdriver or T-15 Torx driver to remove the screws.
Page 35: Using Optical Disks
Using Optical Disks...
Page 36: Overview Of This Chapter
NOTE A list of Hewlett-Packard optical media cartridges is in Table A-1 of Appendix A. If you are not using HP media, please refer to the list of HP-qualified manufacturers on the website: www.hp.com/isgsupport/optical/index.html...
Page 37: Choosing An Optical Disk Type
Using Optical Disks Choosing an Optical Disk Type Choosing an Optical Disk Type Two disk types are available for use in the jukebox: rewritable disks and write-once disks. To choose which type of disks to use, consider these points: • Rewritable optical disks--data can be repeatedly written and erased.
Page 38: Labeling An Optical Disk Cartridge
Using Optical Disks Labeling an Optical Disk Cartridge Labeling an Optical Disk Cartridge Make it a practice to label your optical disk cartridges. You are provided adhesive labels with each disk for this purpose. Here are some suggestions for labeling: NOTE Your jukebox application software may label your optical disk slot locations differently.
Page 39: Write-Protecting An Optical Disk
Using Optical Disks Write-Protecting an Optical Disk Write-Protecting an Optical Disk Each side of an optical disk can be write-protected by sliding the write-protect button in the direction of the arrow on the cartridge (see Figure 2-2). With rewritable optical disks, write-protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk.
Page 40: Caring For Optical Disks
Using Optical Disks Caring for Optical Disks Caring for Optical Disks Follow these guidelines to ensure that your optical disks remain in good condition: • Do not expose disks to extreme magnetic fields. • Do not expose disks to dust particles. •...
Page 41: Operating The Jukebox
Operating the Jukebox...
Page 42: Overview Of This Chapter
Operating the Jukebox Overview of This Chapter Overview of This Chapter This chapter gives information on the following topics: • operating the control panel • using the selection buttons • interpreting messages which appear in the display window • loading optical disks into the jukebox •...
Page 43: Operating The Control Panel
Operating the Jukebox Operating the Control Panel Operating the Control Panel The control panel enables manual control of all jukebox operations using six buttons and an LED display. The SCSI IDs of the jukebox and its optical drives can be set and changed, disks may be loaded and ejected, configurations can be monitored and changed, performance information can be viewed, internal tests can be run, and the jukebox can be secured from unauthorized use.
Page 44: Figure 3-1 The Jukebox Control Panel
Operating the Jukebox Operating the Control Panel Figure 3-1 The Jukebox Control Panel Chapter 3...
Page 45 Operating the Jukebox Operating the Control Panel The numbers below refer to the numbers in Figure 3-1 on the previous page. 16-Character Displays status information and control panel Display information Selection Pressed to perform the following operations: buttons used to load disks into the jukebox mailslot LOAD used to eject disks from the jukebox mailslot EJECT...
Page 46: Figure 3-2 Jukebox Display Menu Tree
Operating the Jukebox Operating the Control Panel Figure 3-2 Jukebox Display Menu Tree Chapter 3...
Page 47: Using Selection Buttons
Operating the Jukebox Using Selection Buttons Using Selection Buttons Use the LOAD, EJECT, NEXT, PREV, CANCEL, and ENTER buttons to select tasks you want the jukebox to perform. When you push these buttons, the message in the display window changes. See the next section for a list of messages. Each time you push the button, a task choice appears.
Page 48: Understanding Display Window Messages
Operating the Jukebox Understanding Display Window Messages Understanding Display Window Messages The display window shows the operations you may select. Instructions for selecting or changing choices follows the explanation of the messages. Top Level Menus The jukebox is ready for operation. READY ADMIN * Select to access second-level choices.
Page 49 Operating the Jukebox Understanding Display Window Messages NOTE An “*” indicates there are multiple selections available for the displayed choice. When a menu selection is flashing, press to choose that selection, or press ENTER to display other choices that available in that part of the menu. PREV NEXT In Figure 3-2, you can display the selections listed in boxes below the shaded...
Page 50: Loading A Disk Into The Jukebox
Operating the Jukebox Loading a Disk into the Jukebox Loading a Disk into the Jukebox NOTE Label all disks before loading them into the jukebox. (See “Labeling an Optical Disk Cartridge” in Chapter 2 for instructions.) Some software packages require that you load and eject disks by using instructions in the software.
Page 51 Operating the Jukebox Loading a Disk into the Jukebox 3. If you want to select the storage slot number that shows in the display, press . If you want to choose a different storage slot, press LOAD ENTER NEXT until the desired slot number displays, and then press PREV ENTER 4.
Page 52: Ejecting A Disk From The Jukebox
Operating the Jukebox Ejecting a Disk From the Jukebox Ejecting a Disk From the Jukebox NOTE Some software packages require that you load and eject disks by following the instructions in the software. If you use a software package to manage files in the jukebox, check the software documentation before proceeding with these steps.
Page 53: Entering The Administration Menu Password
Operating the Jukebox Entering the Administration Menu Password Entering the Administration Menu Password > > READY ADMIN * PSWD 000 000 000 A numeric password is required to access menu choices beneath the ADMIN * menu of the jukebox (see Figure 3-2). A three-part password of 000-000-000 was set at the factory.
Page 54: Changing The Administration Menu Password
Operating the Jukebox Changing the Administration Menu Password Changing the Administration Menu Password > > READY ADMIN * PSWD 000 000 000 >CONFIG * 1. Follow the steps on the previous page to enter your password (or the default, factory-set password 000 000 000). 2.
Page 55: Setting The Scsi Ids
Operating the Jukebox Setting the SCSI IDs Setting the SCSI IDs NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to Appendix B. A web site is also available for more extensive information at: www.hp.com/isgsupport/optical/index.html First, determine if you are using basic SCSI addressing or logical unit numbering (LUN).
Page 56: Viewing The Current Scsi Ids
Operating the Jukebox Setting the SCSI IDs 5. Press to change the setting and then press . WAIT FOR UPDATE NEXT ENTER and then TURNED OFF or TURNED ON display briefly. Then SCSI ID’S displays. You may now view the SCSI ID and LUN numbers using VIEW ID’S, or set a new SCSI ID number using SET ID’S.
Page 57: Changing The Current Scsi Ids
Operating the Jukebox Setting the SCSI IDs Changing the Current SCSI IDs READY > ADMIN * > SCSI ID’S * > SET ID’S * NOTE If you are unfamiliar with basic SCSI addressing or LUN addressing, refer to Appendix B. A web site is also available for more extensive information at: www.hp.com/isgsupport/optical/index.html.
Page 58 Operating the Jukebox Setting the SCSI IDs NOTE In the next step you will choose a new ID. Review this note. This jukebox, by default, assigns ID 6 to the jukebox controller. When in LUN mode, the jukebox controller ID uses LUN 0 for itself and assigns the drives on Bus 1 to LUNs 1 to 4 or LUNs 1 to 6 (depending on whether you have four or six drives on Bus 1 in your model of the jukebox).The result is that there are two types of devices (controller and drives) at ID 6.
Page 59 Operating the Jukebox Setting the SCSI IDs CAUTION Turning off the jukebox in the next step could cause data loss if not done correctly. Do not turn off power to the jukebox until you are sure the SCSI bus is inactive. Removing power from a SCSI device when the bus is active can result in data loss and/or indeterminate bus states.
Page 60: Setting An Operating Configuration
Operating the Jukebox Setting an Operating Configuration Setting an Operating Configuration > > READY ADMIN * CONFIG * You can set configurations to customize the way the jukebox operates. Start with READY in the display. 1. Press until ADMIN * displays. NEXT 2.
Page 61 Operating the Jukebox Setting an Operating Configuration Table 3-1 Configuration Choices Configuration Description Name Toggles between ON and OFF. If the configuration is RECOVERY ON/OFF set to ON, the jukebox attempts to recover from errors; if the configuration is set to OFF, the jukebox immediately stops moving if an error condition occurs.
Page 62 Operating the Jukebox Setting an Operating Configuration Configuration Description Name Toggles between ON and OFF. The ON configuration SECURE MS disables loading and ejecting disks. The OFF ON/OFF configuration enables loading and ejecting disks (the default state of the jukebox). Slots 230 to 238 may not be supported by some SLTS 230-238 jukebox application software.
Page 63: Retrieving Log History
Operating the Jukebox Retrieving Log History Retrieving Log History > > READY ADMIN * INFO * You can display information stored in the jukebox operating logs by using the * menu. INFO Start with READY in the display. 1. Press until ADMIN * displays.
Page 64 Operating the Jukebox Retrieving Log History Log Name Description Press to select the odometer logs described in JKBX ODOMETERS * ENTER the next five rows. Number of operation hours (time the power was on). HOURS Some of the time may be while in power reduction mode.
Page 65 Operating the Jukebox Retrieving Log History Log Name Description Log of recovered errors (commands that complete SOFT ERROR * successfully). Returns either NO SOFT ENTRIES or ENTRY #. (There may be multiple soft error numbers.) Press to view the log for the currently ENTER displayed error, or press to select the next error.
Page 66 Operating the Jukebox Retrieving Log History Log Name Description MOTION <name> <name> indicates one of the following types of movements taking place in the jukebox at the time of the failure: • EXCHANGE • MOVE • POSITION • INIT ELEM •...
Page 67 Operating the Jukebox Retrieving Log History Log Name Description Fifth jukebox micro-move for the original move MICROMOVE 5 # command issued prior to the failure. Sixth jukebox micro-move for the original move MICROMOVE 6 # command issued prior to the failure. (This is the last to be logged.) *MICROMOVE ER # Micro-move error that occurred.
Page 68: Running An Internal Test
Operating the Jukebox Running an Internal Test Running an Internal Test > > READY ADMIN * TEST * The optical jukebox can run self-diagnostic tests. See the Caution note below. CAUTION Some of the internal diagnostic tests of this jukebox can corrupt your file system if not properly completed (for example, disks can be placed in unexpected locations).
Page 69: Table 3-3 Internal Tests
Operating the Jukebox Running an Internal Test Table 3-3 Internal Tests Test Name Description Internal Tests are normally for service use only. Some of the following tests can corrupt your data if not completed properly. Those tests are noted with a “Used by service...” alert. Do not run these tests. If you are in contact with your service representative, you may be requested to run one or more of the remaining tests as part of the early phases of a diagnostic procedure.
Page 70 Operating the Jukebox Running an Internal Test Test Name Description MAGAZINE IO Makes a combination of moves with a PASS/FAIL result. It moves an optical disk from a randomly-chosen full slot to a randomly-chosen empty slot with a random flip. It then moves the disk back to its original storage slot with its original orientation.
Page 71 Operating the Jukebox Running an Internal Test Test Name Description FIND PLUNGE Calibrates the disk transport mechanism, establishes the HOME mechanism’s orientation, and determines the reference points in the picker travel path. Assumes that the mechanics and servo system are functional. No disks are required.
Page 72 Operating the Jukebox Running an Internal Test Test Name Description EXERCISE MECH Runs the VERTICAL TEST, TRANSLATE TEST, FLIP TEST, MAGAZINE IO, DRIVE IO, and MAILSLOT IO tests. Each test runs one time per test loop. WELLNESS TEST Checks the general capability of the jukebox. Requires one loaded disk.
Page 73 Operating the Jukebox Running an Internal Test Test Name Description BOTTOM THUMB Used by service personnel only. Reports THUMB A, THUMB B, or NO THUMB. Looks at the top and bottom thumb sensors and reports whether the thumbs on the disk transport mechanism are in the forward or back position.
Page 74: Using Online Repair
Operating the Jukebox Using Online Repair Using Online Repair The online repair selection allows an authorized service representative to replace a faulty drive while the jukebox remains online and active. This feature is available only if enabled by your jukebox application software. CAUTION Selecting online repair should be done only by an authorized service representative.
Page 75: Troubleshooting
Operating the Jukebox Troubleshooting Troubleshooting This section provides steps you can take when problems occur during operation. To troubleshoot problems, first refer to the procedures in this troubleshooting section. If these procedures do not correct the problem, check the HP web site at www.hp.com/isgsupport/optical/index.html and the other support services listed in Appendix A.
Page 76: Table 3-4 Troubleshooting
Operating the Jukebox Troubleshooting Table 3-4 Troubleshooting Problem What to do Jukebox won’t power on. • Ensure that power cord connections are tight. • Ensure that the power switch is ON (located on the lower right side of the jukebox rear panel). •...
Page 77 Operating the Jukebox Troubleshooting Problem What to do No display messages. • Ensure that the power cord is connected. • Ensure that the power switch is ON. • Power cycle the jukebox.* • If steps above are unsuccessful, call your service representative.
Page 78 Operating the Jukebox Troubleshooting Problem What to do Disk inserted in the The mailslot sensors do not detect a disk in the mailslot but MAILSLOT mailslot. EMPTY displays • Remove and then replace the disk fully into the mailslot. If the same error reappears, the mailslot sensors may be defective.
Page 79 Operating the Jukebox Troubleshooting Problem What to do Disk eject attempted but The jukebox application software reserved the RESERVED displays. element for its use or a security configuration was set to prevent disk ejection. • If appropriate, change this setting See “Setting an Operating Configuration”...
Page 80 Operating the Jukebox Troubleshooting Problem What to do • Power cycle the jukebox.* RUN ISTAT TEST displays (this initializes Run the STATUS test under the • INIT ELEM the element status) menu TEST * • If steps above do not result in a READY display, call your service representative.
Page 81: Supplies And Customer Support
Supplies and Customer Support...
Page 82: Overview Of This Appendix
Supplies and Customer Support Overview of This Appendix Overview of This Appendix This appendix provides information on the following topics: • supplies and accessories • shipping screw specifications • HP customer support Appendix A...
Page 83: Supplies And Accessories
HP Direct. Call 1-800-752-0900 for the location of your nearest authorized Hewlett-Packard dealer. To contact a Hewlett-Packard sales representative, see Table A-2 for a list of addresses and phone numbers of HP sales offices. To phone HP Direct call 1-800-538-8787.
Page 84 Supplies and Customer Support Supplies and Accessories Item HP Part Number Rewritable optical disk (1,024 bytes/sector, 4.7 88143J Gbytes, single disk) Rewritable optical disk (1,024 bytes/sector, 4.7 C2589J Gbytes, 8-pack) Write-once optical disk (1,024 bytes/sector, 4.7 88145J Gbytes, single disk) Write-once optical disk (1,024 bytes/sector, 4.7 C2591J Gbytes, 8-pack)
Page 85 Supplies and Customer Support Supplies and Accessories Item HP Part Number 0.9 m (2.9 ft) thumb screw to thumb screw K2294 1.5 m (4.9 ft) thumb screw to thumb screw K2295 50-Pin High-Density to 50-PinHigh-Density 0.5 m (1.6 ft) thumb screw to thumb screw C2955A 1.0 m (3.3 ft) thumb screw to thumb screw C2908A...
Page 86 Supplies and Customer Support Supplies and Accessories Item HP Part Number Disk Cleaners RA-2 Manual Disk Cleaner ProDisk Corporation US Tel.(612) 439-6202 Fax (612) 439-5946 (approximately US$30) KA-1 Automatic Disk Cleaner ProDisk (see above) (approximately US$559) Documentation User’s Guide (replacement/additional) C1104-90015 Appendix A...
Page 87: Hewlett-Packard Customer Support
Supplies and Customer Support Hewlett-Packard Customer Support Hewlett-Packard Customer Support If your jukebox fails during the warranty period, and the suggestions in this user’s guide and accompanying documentation do not solve your problem: • Consult the Quick FAX or HP FIRST (FAX information Retrieval Support Technology) facsimile assistance services.The phone numbers are under...
Page 88: Faxback Services
Supplies and Customer Support Hewlett-Packard Customer Support Faxback Services Quick FAX and HP FIRST are automated systems that FAX requested product information and/or technical support documents to you. These faxback services are available 24 hours. Simply dial the FAX number from a touch tone telephone or Group 3 facsimile machine and follow the voice prompts that guide you to select an index of available support an product documents.
Page 89: Electronic Support Services
(to the US) Electronic Support Services For 24-hour access to information over your modem, refer to the following listings. On-line Service Providers Technical information is available on CompuServe and America Online. (Compuserve and America Online are not operated by Hewlett-Packard.) Appendix A...
Page 90: Accesshp And Support On The World Wide Web
HP systems Forum, Go HPSYS America Online HP forum, Go HPSTOR AccessHP and Support on the World Wide Web Product and support information is available on the Hewlett-Packard web site: Product information - www.hp.com Support - www.hp.com/isgsupport/optical/index.html Telephone Support During Warranty...
Page 91: Europe - European Customer Support Center
Supplies and Customer Support Hewlett-Packard Customer Support Europe - European Customer Support Center Monday - Friday, 8:30am - 5pm Netherlands Time Austria 0660 6386 Germany 0180 5 25 81 43 Belgium Netherland 020 606 8751 Dutch 02 626 8806 Norway...
Page 92: Elsewhere In The World To The Us
Supplies and Customer Support Hewlett-Packard Customer Support 8:30 - 16:00 Wed AEST (09) 356-6640 Zealand Singapore 9:00 - 17:00 Mon - Fri (65) 271-7233 Taiwan 8:30 - 17:30 Mon - Fri (02)717-9609 Elsewhere in the World to the US Contact your authorized HP dealer/distributor or the nearest HP sales and service office.
Page 93: Elsewhere In The World
Supplies and Customer Support Hewlett-Packard Customer Support Elsewhere in the World Contact your authorized HP dealer/distributor or the nearest HP sales and service office. Additional Telephone Support Singapore Customer Care-Line for End-Users (65) 272-5300 HP Reseller Locator Numbers (800) 752-0900...
Page 94: Warranty
Supplies and Customer Support Warranty Warranty HP PRODUCT DURATION OF WARRANTY C1104J/C1105J/C1106J/C1107J/C1110J One Year 1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Page 95 Supplies and Customer Support Warranty 8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.
Page 96 Supplies and Customer Support Warranty A-16 Appendix A...
Page 97: Operating This Jukebox On A Scsi Bus
Operating This Jukebox on a SCSI Bus...
Page 98: A Brief Overview Of Scsi
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI A Brief Overview of SCSI General The Small Computer System Interface (SCSI), is a contention-based bus that accommodates different speed devices without impacting the devices with faster transfer speeds. This specification was defined by the American National Standards Institute (ANSI) in 1986.
Page 99: Lun Addressing
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI an ID greater than 7, would always assume it won the contention and would attempt to talk, perhaps at the same time as a device with an ID above 7 that was contending for the bus.
Page 100: Transfer Rates On The Bus
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI To use this form of addressing, however, the jukebox application software, the SCSI bus drivers and the host adapter firmware all have to support this mode of addressing. The following diagram shows LUNs assigned to devices within the device at ID 6.
Page 101: Single-Ended And Differential Interfaces
Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI Termination is always at both physical ends of the bus. Single-ended and Differential Interfaces The SCSI bus is electrically implemented in two ways: single-ended and differential. These terms come from the way the signals are asserted on the bus. Single-ended buses use a 5-volt signal that is referenced to ground.
Page 102 Operating This Jukebox on a SCSI Bus A Brief Overview of SCSI • This connector is similar to a D-type connector, but smaller and with smaller pin holes placed closer together. • 50-pin low-density ribbon (usually internal to the host) Wide devices (68- pin) use the following connectors: •...
Page 103: The Scsi Bus And This Jukebox
Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox The SCSI Bus and This Jukebox This jukebox is a “fast and narrow” SCSI device with the capability to connect to either a narrow single-ended bus or a wide differential bus. In the diagram below, note that the single-ended (50-line) bus is brought directly onto the jukebox internal narrow bus.
Page 104: Adding Devices To The Bus
Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox Adding Devices to the Bus When considering adding other devices to the jukebox bus, you should consider the following: • Will adding a device onto a bus with this jukebox interfere or degrade the performance of the jukebox or the device that is added? •...
Page 105 Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox Because a narrow device only has a 50-pin connector, it will not transmit the eight extra bits of data needed for the wide device on the end of the bus. Using only 50 lines also prevents the narrow device from passing along the IDs of devices at 8 or above.
Page 106: Internal To The Host Computer)
Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox It is very important that the 68-pin to 50-pin cable is properly configured to assure that the eighteen truncated lines are properly terminated. Cable Lengths Observe SCSI cable maximum lengths; - 3 meters (9.8 feet) for the single-ended bus (remember, this is a fast device) - 25 meters (82 feet) for the differential bus.
Page 107 Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox NOTE For current information on issues relating to installation, operation, and support of jukeboxes, you may want to go to: HP Optical Storage www.hp.com/isgsupport/optical/index.html Appendix B B-11...
Page 108: Table B-1 Default Scsi And Lun Setings In 4- And 6-Drive Jukeboxes
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B-1 Default SCSI and LUN Setings in 4- and 6-Drive Jukeboxes LUN Mode OFF LUN Mode ON...
Page 109: Table B-2 Default Scsi And Lun Settings In The 10-Drive Jukebox
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B-2 Default SCSI and LUN Settings in the 10-Drive Jukebox LUN Mode OFF LUN Mode ON BUS 1 JKBX ID DRV 1 ID...
Page 110: Table B-3. Lun Mapping Of A 10-Drive Jukebox If "Drvs Bus 1" Id Is Changed To An Id Different Than The Jukebox Controller (Ids Used Are Examples
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B-3 LUN Mapping of a 10-Drive Jukebox if “DRVs BUS 1” ID is Changed to an ID Different Than the Jukebox Controller (IDs used are examples) LUN Mode ON LUN Mode ON...
Page 111: Figure B-2 Four Or Six Drives, One Host Adapter, Basic Scsi Addressing
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B-2 Four or Six Drives, One Host Adapter, Basic SCSI Addressing Displays on the Control Panel Under CHOOSE LUN MODE * menu >>...
Page 112: Figure B-3 10 Drives, Two Host Adapters, Basic Scsi Addressing
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B-3 10 Drives, Two Host Adapters, Basic SCSI Addressing Displays on the Control Panel Under CHOOSE LUN MODE * menu >> LUN MODE OFF Under SCSI IDs * >...
Page 113: Figure B-4 Ten Drives, One Host Adapter, Lun Addressing, Controller/Drives Use Same Ids
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B-4 Ten Drives, One Host Adapter, LUN Addressing, Controller/Drives Use Same Displays on the Control Panel Under CHOOSE LUN MODE * menu >>...
Page 114: Figure B-5 Ten Drives, One Host Adapter, Lun Addressing, Controller/Drives Use Different Ids
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Figure B-5 Ten Drives, One Host Adapter, LUN Addressing, Controller/Drives Use Different IDs Displays on the Control Panel Under CHOOSE LUN MODE * menu >>...
Page 115 Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode Table B-4 Possible Additional SCSI Addresses Available LUN Mode ON - (drives LUN Mode ON - (drives No.
Page 116: Default Scsi Ids In The Jukebox When Using Basic Scsi Addressing And When Using Lun Mode
Operating This Jukebox on a SCSI Bus Default SCSI IDs in the Jukebox When Using Basic SCSI Addressing and When Using LUN Mode B-20 Appendix B...
Page 117: Safety And Regulatory Information
Safety and Regulatory Information...
Page 118: Overview Of This Appendix
Safety and Regulatory Information Overview of this Appendix Overview of this Appendix This appendix contains important safety and regulatory information for the United States, Finland, Sweden, Germany, United Kingdom, European Union, and Japan.
Page 119: Cdrh Regulations (Usa Only
Safety and Regulatory Information CDRH Regulations (USA Only) CDRH Regulations (USA Only) The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
Page 120: Ec Radio Frequency Interference Statement (Europe Only
Safety and Regulatory Information EC Radio Frequency Interference Statement (Europe Only) EC Radio Frequency Interference Statement (Europe Only) WARNING This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Page 121: United Kingdom Telecommunications Act 1984
Safety and Regulatory Information United Kingdom Telecommunications Act 1984 United Kingdom Telecommunications Act 1984 The HP SureStore Optical 660ex and 1200ex jukeboxes are approved under Approval Number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom.
Page 122: Declaration Of Conformity
Safety and Regulatory Information Declaration of Conformity Declaration of Conformity...
Page 123: Herstellerbescheinigung
Safety and Regulatory Information Herstellerbescheinigung Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlärn information sverordnung vom 18 Januar 1991. Schalldruckpegel Lp < 70 dB(A) • am arbeitsplatz • normaler betrieb • nach ISO 7779:1988/EN 27779:1991 (Typprüfung) English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive, from 18 January 1991.
Page 124: Turvallisuusyhteenveto
Safety and Regulatory Information Turvallisuusyhteenveto Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP SureStore Optical 660ex ja 1200ex optiset levymuistiasemat ovat käyttäjän kannalta turvallisia luokan 1 laserlaitteita. Normaalissa käytössä levymuistiaseman kotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825 mukaisesti. VAROITUS ! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle lasersäteilylle.
Page 125: English Translation Of Finland Regulatory Information
Safety and Regulatory Information English Translation of Finland Regulatory Information English Translation of Finland Regulatory Information LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT (The same in Swedish.) HP SureStore Optical 660ex and 1200ex jukeboxes are for user safe class 1 laser products.
Page 126: Japanese Vcci Statement
Safety and Regulatory Information Japanese VCCI Statement Japanese VCCI Statement This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI). When used in a residential area, radio interference may be caused.
Page 127: Glossary
Glossary jukebox controller The part of the jukebox that controls the sending and receiving of SCSI commands and cartridge A plastic enclosure that controls the disk transport mechanism. contains an optical disk. The cartridge is labeled "A" or "B" to denote separate LAN Local area network.
Page 128 Glossary optical disk A term synonymous with inserted, the drive will write data, but the 5.25-inch magneto-optical disk. will not write over data that has been There are two types of optical disks used previously written. This feature is in jukeboxes: rewritable and write-once. useful for applications that need permanent data security and audit trails.
Page 129 Index Numerics 16-character display 3-5 diagnostic tests mailslot 3-5 running 3-28 maximum cable length 1-7 disk moving the jukebox 1-20 labels jamming shutter access panel location 1-5 disks mounting screws 1-5 online repair care of 2-6 active bus indicator 1-5 service use 3-34 choosing 2-3 activity light 3-5...
Page 130 Index SCSI interface active bus indicator 1-5 viewing the current SCSI IDs 3-16 interface selection switch 1-5 ports 1-5 second level displays warranty A-15 CONFIG * 3-8 wheel chocks 1-19 INFO * 3-8 write verify 1-18 ONLINE REPAIR * 3-8 SCSI IDs * 3-8 TEST * 3-8 selection buttons 3-5...

This manual is also suitable for:

Surestore 660ex

HP Surestore 1200ex - Optical Jukebox User Manual

1 Setting up the Jukebox

2 Using Optical Disks

3 Operating the Jukebox

Supplies and Customer Support

Operating this Jukebox on a SCSI Bus

Safety and Regulatory Information

Glossary

Quick Links

Troubleshooting

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Summary of Contents for HP Surestore 1200ex - Optical Jukebox

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Table of Contents