Enters System Services, which opens the Lifecycle Controller. The Lifecycle Controller allows you to access utilities such as embedded system diagnostics. For more information, see the Lifecycle Controller documentation at support.dell.com/manuals. <F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending on the system’s boot configuration.
Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Power-on indicator, The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system. When the optional system bezel is installed, the power button is not accessible.
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Item Indicator, Button, or Icon Description Connector Video connector Connects a monitor to the system. LCD menu buttons Allows you to navigate the control panel LCD menu. NOTE: Depending on the configuration, LED or LCD panel your system may have either LED diagnostic indicators or an LCD panel.
Item Indicator, Button, or Icon Description Connector USB connectors (2) Connects USB devices to the system. The ports are USB 2.0-compliant. hard-drives (4) Up to four 2.5-inch in 3.5-inch HDD hot swap carrier or up to four 3.5-inch cabled/hot swap. System identification A slide-out panel for system information panel...
Figure 1-2. LCD Panel Features Item Buttons Description Left Moves the cursor back in one-step increments. Select Selects the menu item highlighted by the cursor. Right Moves the cursor forward in one-step increments. During message scrolling: • Press once to increase scrolling speed. •...
To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon. From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus.
View Menu Option Description BMC IP or DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondary), NOTE: If an iDRAC6 Express Gateway, IP , and Subnet (IPv6 does not have Subnet). card is installed on the NOTE: system, the BMC IP option is BMC IP supports only IPv4 addresses.
Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard-drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time.
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Item Indicator, Button, or Icon Description Connector iDRAC6 Enterprise port Dedicated management port for the (optional) optional iDRAC6 Enterprise card. USB connectors (2) Connects USB devices to the system. The ports are USB 2.0-compliant. Ethernet connectors (2) Embedded 10/100/1000 NIC connectors.
Guidelines for Connecting External Devices • Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise). • Ensure that the appropriate driver for the attached device has been installed on the system.
Power Indicator Codes The power supplies have indicators that show whether power is present or whether a power fault has occurred. • Not lit—AC power is not connected. • Green—In standby mode, a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational.
Figure 1-6. Power Supply Status Indicator power supply status indicator Diagnostic Lights (Optional) The four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1-1 lists the causes and possible corrective actions associated with these codes. A highlighted circle indicates the light is on;...
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Table 1-1. Diagnostic Indicator Codes (Optional) Code Causes Corrective Action The system is in a normal Plug the system into a working off condition or a possible electrical outlet and press the pre-BIOS failure has power button. occurred. The diagnostic lights are not lit after the system successfully boots to the operating system.
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(continued) Table 1-1. Diagnostic Indicator Codes (Optional) Code Causes Corrective Action No memory modules See "Troubleshooting System detected. Memory" on page 157. System board failure. See "Getting Help" on page 181. Memory configuration See "Troubleshooting System error. Memory" on page 157. Possible system board See "Getting Help"...
System Event Log (SEL). For information on the SEL and configuring system management settings, see the OpenManage Server Administrator documentation at support.dell.com/manuals. NOTE: If your system fails to boot, press the System ID button for at least five seconds until an error code appears on the LCD.
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Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions Check the system event Remove AC power to the E1000 Failsafe log for critical failure system for 10 seconds and voltage error. events. restart the system. Contact support. If the problem persists, see "Getting Help"...
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions One of the on-board Remove AC power to the E122E On-board voltage regulators failed. system for 10 seconds and regulator restart the system. failed. Call support. If the problem persists, see "Getting Help"...
(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions A fatal system error Check LCD for E1410 System Fatal detected. additional scrolling Error messages. Remove AC detected. power to the system for 10 seconds and restart the system.
(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions The system BIOS has Remove AC power to the E1420 CPU Bus parity reported a processor bus system for 10 seconds and error. Power parity error. restart the system. cycle AC.
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions Specified power supply is Check the AC power E161C Power Supply # attached to the system, source for the specified (### W) lost but it has lost its power supply.
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions The system BIOS has Check the SEL for more E1710 I/O channel reported an I/O channel information and then check error. check. clear the SEL. Remove Review & clear AC power to the system SEL.
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions The system BIOS has Remove and reseat the E1712 PCI system reported a PCI system PCIe expansion cards. error on Bus error on a component If the problem persists, ## Device ## that resides in PCI see "Troubleshooting...
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions The system BIOS reported Check the SEL for more E1716 Chipset IERR a chipset internal error information, and then Bus ## Dev ## that resides in bus ##, clear the SEL.
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions The specified hard-drive See "Troubleshooting a E1810 Hard drive ## has experienced a fault. Hard Drive" on page 163. fault. Review & clear SEL. The specified hard- Information only. E1812 Hard drive ## drive has been removed...
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions SAS cable B is missing Reseat the cable. If the E1A15 SAS cable B or bad. problem persists, failure. Check replace cable. connection. If the problem persists, see "Getting Help" on page 181.
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions DMA controller failure. Remove AC power to the E2015 DMA Controller system for 10 seconds and failure. Power restart the system. cycle AC. If the problem persists, see "Getting Help" on page 181.
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions SIO failure. Remove AC power to the E201A SuperIO system for 10 seconds and failure. Power restart the system. cycle AC. If the problem persists, see "Getting Help" on page 181.
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions Incorrect memory Check screen for specific E2021 Incorrect configuration. error messages. See memory "Troubleshooting System configuration. Memory" on page 157. Review User Guide. General failure after video. Check screen for specific E2022 General error messages.
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(continued) Table 1-2. LCD Status Messages (Optional) Code Text Causes Corrective Actions The system BIOS has Remove AC power to the E2112 Memory spared spared the memory system for 10 seconds and on DIMM ##. because it has determined restart the system. Power cycle the memory had too many If the problem persists,...
Supplies" on page 155. Check PSU cables. If the problem persists, see "Getting Help" on page 181. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary at support.dell.com/manuals. About Your System...
System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
(continued) Table 1-3. System Messages Message Causes Corrective Actions The memory configuration Ensure that the memory Alert! Node has changed (for example, a modules are installed in a Interleaving memory module has failed) configuration that supports disabled! Memory so that node interleaving node interleaving.
(continued) Table 1-3. System Messages Message Causes Corrective Actions An error caused the system to Check other system Alert! System reboot. messages for additional fatal error information for possible during previous causes. boot. System is in manufacturing Reboot to take the system BIOS mode.
(continued) Table 1-3. System Messages Message Causes Corrective Actions Mismatched processors have Ensure that all processors CPUs with been installed in the system. have the same cache size, different cache number of cores, and power sizes detected. rating. Ensure that the CPUs with processors are properly different core...
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(continued) Table 1-3. System Messages Message Causes Corrective Actions Mouse or keyboard cable is Reseat the mouse or Error 8602 - loose or improperly keyboard cable. Auxiliary Device connected. Failure. Verify that mouse and Defective mouse or Ensure that the mouse or keyboard are keyboard.
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(continued) Table 1-3. System Messages Message Causes Corrective Actions Keyboard cable connector is Reseat the keyboard cable. If Keyboard data improperly connected or the the problem persists, see line failure. keyboard is defective. "Troubleshooting a USB Keyboard stuck Device" on page 150. key failure.
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(continued) Table 1-3. System Messages Message Causes Corrective Actions Faulty or missing optical Use a bootable USB key, No boot device drive subsystem, hard-drive, CD, or hard-drive. If the available. or hard-drive subsystem, or problem persists, see non-bootable USB key "Troubleshooting an installed.
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(continued) Table 1-3. System Messages Message Causes Corrective Actions Faulty or improperly Reseat the PCIe card in the PCIe Training installed PCIe card in the specified slot number. See Error: Expected specified slot. "Troubleshooting Expansion Link Width is x, Cards" on page 165. If the Actual Link Width problem persists, see is y.
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(continued) Table 1-3. System Messages Message Causes Corrective Actions The drive connected to the Replace the faulty drive. SATA port x specified SATA port is faulty. device auto- sensing error. SATA port x device configuration error. SATA port 0 device failure. Faulty hard-drive, USB Replace the USB medium or Requested sector...
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(continued) Table 1-3. System Messages Message Causes Corrective Actions Incorrect Time or Date Check the Time and Date Time-of-day not "Using the settings; faulty system settings. See set - please run System Setup Program battery. SETUP program. and UEFI Boot Manager" on page 57 .
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System corrupted in the system Controller Dell Update halted! firmware or has been lost due Package (DUP). For more information, see the Dell to system board replacement. Update Packages User's The iDRAC6 Enterprise card Guide at flash memory may be support.dell.com/manuals.
(continued) Table 1-3. System Messages Message Causes Corrective Actions Invalid memory Ensure that the memory Unsupported configuration. Memory modules are installed in a memory modules are mismatched in valid configuration. See configuration. the specified slots. "General Memory Module DIMM mismatch Installation Guidelines"...
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(continued) Table 1-3. System Messages Message Causes Corrective Actions The control panel is not Install the control panel, or Warning: Front installed or has a faulty cable check the cable connections Control Panel is connection. between the control panel not installed. board and the system board.
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"Troubleshooting System please see the Memory" on page 157. system documentation on the technical support web site. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary at support.dell.com/manuals. About Your System...
Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System...
Using the System Setup Program and UEFI Boot Manager The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...
Entering the System Setup Program 1 Turn on or restart your system. 2 Press <F2> immediately after you see the following message: <F2> = System Setup If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again. Responding to Error Messages If an error message appears while the system is booting, make a note of the message.
System Setup Options Main Screen Figure 2-1. Main Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Using the System Setup Program and UEFI Boot Manager...
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Option Description System Time Sets the time on the system's internal clock. System Date Sets the date on the system's internal calendar. Memory Settings Displays information related to installed memory. See "Memory Settings Screen" on page 61. Processor Settings Displays information related to processors (speed, cache size, and so on).
Option Description Report Keyboard Enables or disables reporting of keyboard errors during the POST. Select Report for host systems that have keyboards Errors (Report default) attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system.
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Option Description Hyper Transport Displays the HyperTransport link speed, and depending Technology (HT3 default) upon the system, this field may be read-only. HT3 capable systems ship with HT3 by default. HT Assist (Enabled Enables or disables the HT Assist. default) Virtualization Technology Enabled permits virtualization software to use the (Disabled default)
SATA Settings Screen Option Description Embedded SATA ATA Mode enables the integrated SATA controller. Off (Off default) disables the controller. Port A Auto enables BIOS support for the device attached to (Off default) SATA port A. Off disables BIOS support for the device. Port B Auto enables BIOS support for the device attached to (Off default)
Option Description Hard-Disk Drive Determines the order in which the BIOS will attempt to Sequence boot from hard-drives in the system during system startup. USB Flash Drive Determines the emulation type for a USB flash drive. Emulation Type If Boot Mode is set to UEFI, this field is disabled. (Auto default) Boot Sequence Retry If this field is enabled and the system has failed to boot,...
Option Description OS Watchdog Timer Aids recovery of the operating system, if your system stops responding. If set to Enabled, the operating system is (Disabled default) allowed to initialize the timer. Embedded Video Enables or disables BIOS support for the Embedded Video Controller Controller.
Option Description Failsafe Baud Rate Displays the failsafe baud rate used for console (115200 default) redirection. BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails. This rate should not be adjusted. Remote Terminal Type Sets the remote console terminal type, either (VT100/VT220 default)
Power Management Screen Option Description Power Options are OS Control, Active Power Controller, Custom, or Management Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: (OS Control default) • OS Control sets the CPU power to OS DBPM, the fan power to Minimum Power, and the memory power to Maximum Performance.
System Security Screen Option Description System Password Displays the current status of the password security feature and allows a new system password assignment and verification. NOTE: See "Using the System Password" on page 73 for more information. Setup Password Restricts access to the System Setup program by using a setup password.
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Option Description CAUTION: Clearing the TPM will lose all encryption TPM Clear keys in the TPM. This option prevents booting to the (No default) operating system and results in data loss if the encryption keys cannot be restored. Back up the TPM keys prior to enabling this option.
Exit Screen Press <Esc> to exit the System Setup program; the Exit screen displays: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Entering the UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode.
Using the UEFI Boot Manager Navigation Keys Keys Action Up arrow Moves to and highlights the previous field. Down arrow Moves to and highlights the next field. – Spacebar, <Enter>, <+>, < > Cycles through the settings in a field. <Esc>...
UEFI Boot Settings Screen Option Description Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Enable/Disable Boot Disables and enables an option in the boot option list. Option Change Boot Order Changes the order of the boot option list. One-Time Boot from File Sets a one-time boot option not included in the boot option list.
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Using the System Password When a system password is assigned, the system prompts for the system password after system start up. Assigning a System Password Before assigning a system password, enter the System Setup program and check the System Password option. When a system password is assigned, System Password is Enabled.
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Using Your System Password to Secure Your System NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 75), the system accepts your setup password as an alternate system password. When Password Status is Unlocked, you have the option to leave the password security enabled or disabled.
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Using the Setup Password Assigning a Setup Password You can assign a setup password only when the Setup Password is Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system prompts you to enter and verify the password.
Lifecycle Controller. For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at support.dell.com/manuals. Baseboard Management Controller Configuration NOTE: If an iDRAC6 Express card is installed on the system, the Baseboard Management Controller (BMC) utility is replaced by the iDRAC6 utility.
• Functions independently of the system’s power state or the system’s operating system • Provides text console redirection for system setup, text-based utilities, and operating system consoles NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1.
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• Change the administrative user name and password and manage user privileges • View System Event Log (SEL) messages or clear messages from the log • Reset iDRAC6 settings to default For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-1. Inside the System power supply shroud system board shroud power supply bay (2) expansion-card riser heat sink/processor (2) memory module (8) system cooling fan (4) optical drive hard-drive (4) control panel board SAS backplane power supply cooling fan (2) Installing System Components...
Front Bezel (Optional) Removing the Front Bezel 1 Unlock the keylock at the left end of the bezel. 2 Lift up the release latch next to the key lock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the system.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-3. Opening and Closing the System latch release lock indent Closing the System 1 Place the cover onto the chassis and offset it slightly towards the back of the system till it snaps in position. See Figure 3-3. 2 Slide the cover towards the front of the chassis till it snaps in position. 3 Rotate the latch release lock in a clockwise direction to secure the cover.
Hard Drives Your system supports up to four 3.5-inch (SAS or SATA) or 2.5-inch (SAS, SATA, or SSD) hard drives in 3.5-inch hot-swap hard-drive carrier or cabled internal drives. Depending on your chassis, the hard drives are installed internally or at the front of the system (see Figure 3-1). Internal hard drives are connected to the system board or an optional controller card.
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Figure 3-4. Removing and Installing a Hard-Drive Blank hard-drive blank release lever Installing a Hard-Drive Blank 1 If applicable, remove the front bezel. See "Removing the Front Bezel" on page 81. 2 Insert the drive blank into the drive bay until the release button clicks into place.
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If the drive has been online, the green activity/fault indicator flashes as the drive is powered down. When the drive indicators are off, the drive is ready for removal. 3 Press the release button on the front of the hard-drive carrier and open the handle.
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Installing a Hard-Drive Carrier CAUTION: Use only hard drives that have been tested and approved for use with the SAS/SATA backplane. CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
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Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. See Figure 3-6. Figure 3-6. Removing and Installing a Hard Drive Into a Hard-Drive Carrier screw (4) hard drive SAS/SATA screw hole...
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Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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SAS/SATA screw hole hard-drive bracket *Screws are supplied along with the hard drives ordered from Dell. Installing a Hard Drive Into a Hard-Drive Bracket 1 Insert the hard drive into the hard-drive bracket with the connector end of the drive at the back.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-9. Removing and Installing the Optical Drive data cable power cable optical drive release latch metal standoff (2) notch (2) metal standoff with notch (2) Installing System Components...
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Power Supplies Your system supports the following power supply modules: • 480 W (non-redundant power supply) • 500 W (redundant power supply) If two power supplies are installed, the second power supply provides hot- swappable, power redundancy. In redundant mode, the system distributes the power load across both power supplies to maximize efficiency.
Figure 3-10. Removing and Installing a Redundant Power Supply power supply locking tab cable retention bracket Installing a Redundant Power Supply 1 Verify that both power supplies are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the power supply label.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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4 Disconnect all the power cables from the power supply to the system board, hard drives and optical drive. See Figure 3-11. 5 Loosen the screw securing the power supply to the chassis and lift the power supply to remove it from the chassis. See Figure 3-11. Figure 3-11.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-12. Removing and Installing an Expansion Card expansion-card latch expansion card expansion-card riser 8 Connect any cables to the expansion card. 9 Close the system. See "Closing the System" on page 83. 10 Install any device drivers required for the card as described in the documentation for the card.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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5 If applicable, remove any cables from the riser. 6 To remove the expansion-card riser, grasp the riser guides and lift the expansion-card riser from the chassis. See Figure 3-14. Figure 3-14. Removing and Installing an Expansion-Card Riser riser guide (2) expansion-card riser expansion card slot riser guide post (2)
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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3 Locate the USB connector on the control panel board. See Figure 3-15. 4 Insert the USB memory key into the USB connector. 5 Close the system. See "Closing the System" on page 83. Figure 3-15. Removing and Installing a USB Memory Key USB memory key USB memory key connector Installing System Components...
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-16. Removing and Installing the System Board Shroud system board shroud shroud tab (2) Installing the System Board Shroud 1 Open the system. See "Opening the System" on page 82. 2 Align the shroud using center of the numbered fan bays as a guide and locate the tab projection on the left side of the fan module numbered 3.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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8 Replace the plastic filler plug over the port at the system back panel. See "Back-Panel Features and Indicators" on page 17 for the port location. 9 Replace the system board shroud. See "Installing the System Board Shroud" on page 110. 10 Close the system.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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3 Remove the system board shroud or the power distribution board shroud as applicable. See "Removing the System Board Shroud" on page 109 or "Removing the Power Distribution Board Shroud" on page 111. 4 Disconnect the fan’s power cable from the system board. See Figure 3-20. 5 Remove the faulty fan by grasping the fan and sliding the fan from the fan assembly.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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3 To disconnect the RAID battery cable from the connector on the system board, press the tab on the RAID battery cable connector, and gently pull the cable connector out of the connector on the system board. See Figure 3-21. 4 Pull back gently on the two tabs holding the RAID battery and lift the RAID battery from the battery carrier.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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General Memory Module Installation Guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. NOTE: Memory configurations that fail to observe these guidelines can prevent your system from starting and producing any video output. •...
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Table 3-2. Memory Rank Population Guidelines for Speed Max MHz, Max MHz, DIMM 1 DIMM 2 1.35V DIMMs 1.5V DIMMs GB/Channel (6-core only) Single-Rank or Empty 1333 MHz 1333 MHz 4 GB Dual-Rank UDIMM Single-Rank Single-Rank 1333 MHz 1333 MHz 4 GB Single-Rank or Dual-Rank...
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that...
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5 Press the ejectors on the memory module socket down and out, as shown in Figure 3-22, to allow the memory module to be inserted into the socket. 6 Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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5 Using a #2 Phillips screwdriver, loosen one of the heat-sink retention screws. See Figure 3-23. 6 Wait 30 seconds for the heat sink to loosen from the processor. 7 Loosen the other heat-sink retention screws. 8 Gently lift the heat sink off the processor and set the heat sink aside upside down (thermal grease side facing up).
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10 Use the tab on the processor shield to rotate the processor shield upward and out of the way. See Figure 3-24. Figure 3-24. Removing a Processor socket-release lever processor processor shield ZIF socket CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-25. Keeping the Processor Parallel to the Socket Figure 3-26. Aligning the Processor With the Socket Keys socket-release lever processor processor shield notch in processor (2) socket key (2) ZIF socket pin 1 indicator (2) Installing System Components...
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9 Verify that the processor is properly aligned and seated. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. 10 Close the processor shield. 11 Rotate the socket release lever down until it snaps into place. See "Installing a Processor"...
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-27. Replacing the System Battery positive side of battery connector system battery negative side of battery connector 5 Locate the battery socket. See "Jumpers and Connectors" on page 173. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product 1 If applicable, remove the front bezel.
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6 Gently work the connector out of the socket. 7 For LCD control panel, disconnect the display module cable from the control panel board. See Figure 3-29. 8 Remove the two screws that secure the control panel board to the system chassis and remove the board.
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Figure 3-28. Removing and Installing the Control Panel—LED LED display module control panel board control panel data cable slot mounting screw (2) power cable standoff Installing System Components...
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Figure 3-29. Removing and Installing the Control Panel—LCD display module cable control panel board control panel data cable slot mounting screw (2) power cable standoff front panel screw (2) LCD display module Installing System Components...
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You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Replacing the Power Distribution Board Figure 3-31. Removing and Replacing the Power Distribution Board screw (2) power supply connector (2) power-distribution board standoff (2) fan module cable connector (2) Installing System Components...
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2 Open the system. See "Opening the System" on page 82. 3 If applicable, remove the front bezel. See "Removing the Front Bezel" on page 81.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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4 Replace all the memory modules. See "Removing Memory Modules" on page 126 and "Installing Memory Modules" on page 124. 5 Holding the system board by its edges, lower it into the chassis. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components.
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14 If applicable, reconnect the RAID battery cable to the PERC controller card. 15 If applicable, reinstall the iDRAC6 Enterprise card. See "Removing and Installing an iDRAC6 Enterprise Card" on page 115. 16 If applicable, reinstall the iDRAC6 Express card. See "Installing an iDRAC6 Express Card"...
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting External Connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices. See Figure 1-1 and Figure 1-4 for the front- and back-panel connectors on your system. Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor.
If the problem persists, see "Getting Help" on page 181. Troubleshooting a NIC 1 Run the appropriate online diagnostic test. See "Using Dell Diagnostics" on page 169. 2 Restart the system and check for any system messages pertaining to the NIC controller.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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8 If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See "Installing an Expansion Card" on page 101. 9 Run the appropriate online diagnostic test. See "Using Dell Diagnostics" on page 169. If the tests fail, see "Getting Help" on page 181.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting the System Battery NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery. 1 Re-enter the time and date through the System Setup program. See "Entering the System Setup Program"...
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 61. Make any changes to the memory settings, if needed. If the memory settings match the installed memory but a problem is still indicated, go to step 18.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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6 Close the system. See "Closing the System" on page 83. 7 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 8 Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 169. If your system only has one processor and a problem is still indicated, see "Getting Help"...
The files required to run Online Diagnostics for systems running supported Microsoft Windows and Linux operating systems are available at support.dell.com and on the media that came with your system. For information about using diagnostics, see the Dell Online Diagnostics User's Guide at support.dell.com/manuals located under systems management...
• View help messages that briefly describe each test and its parameters • View status messages that inform you if tests are completed successfully • View error messages that inform you of problems encountered during testing When to Use the Embedded System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated.
Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices that can be tested.
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Viewing Information and Results The following tabs in the Customize window provide information about the test and the test results. Results—Displays the test that ran and the result. • • Errors—Displays any errors that occurred during the test. • Help—Displays information about the currently selected device, component, or test.
Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. System Board Jumpers Figure 6-1 shows the location of the configuration jumpers on the system board.
System Board Connectors See Figure 6-1 and Table 6-2 for the location and description of the system board connectors. Figure 6-1. System Board Connectors Jumpers and Connectors...
Express iDRAC6 Express card connector NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary at support.dell.com/manuals. SAS Backplane Board Connectors Figure 6-2. SAS Backplane Board Connectors power cable connector data cable connector (2)
Power Distribution Board Connectors Figure 6-4. Power Distribution Board Connectors power supply connector (2) system board power cable connector (3) fan module power cable connector (2) Jumpers and Connectors...
Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program and UEFI Boot Manager" on page 57. The password jumper enables these password features or disables them and clears any password(s) currently in use.
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.