HP ProLiant BL280c - G6 Server User Manual
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HP ProLiant BL280c - G6 Server User Manual

Hp proliant bl280c g6 server blade user guide
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HP ProLiant BL280c G6 Server Blade

User Guide

Part Number 514028-001
March 2009 (First Edition)

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Summary of Contents for HP ProLiant BL280c - G6 Server

  • Page 1: Hp Proliant Bl280C G6 Server Blade

    HP ProLiant BL280c G6 Server Blade User Guide Part Number 514028-001 March 2009 (First Edition)
  • Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................8 System board components.......................... 9 Mezzanine connector definitions ....................... 9 DIMM slot locations ........................10 Hard drive connector identification ....................10 System maintenance switch......................10 HP c-Class Blade SUV Cable........................
  • Page 4 Cabling ............................. 49 SATA hard drive cabling .......................... 49 Optional SAS hard drive cabling ......................49 Using the HP c-Class Blade SUV Cable ...................... 50 Connecting locally to a server blade with video and USB devices..............50 Accessing a server blade with local KVM ..................50 Accessing a server blade with local media devices ................
  • Page 5 Troubleshooting resources ........................73 Pre-diagnostic steps ..........................73 Important safety information......................74 Symptom information ........................75 Prepare the server for diagnosis ...................... 75 Service notifications..........................76 Loose connections ........................... 76 Troubleshooting flowcharts ........................76 Start diagnosis flowchart ........................ 77 General diagnosis flowchart ......................78 Server blade power-on problems flowchart ..................
  • Page 6 Acronyms and abbreviations...................... 107 Index............................109 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components Item Description Serial label pull tab HP c-Class Blade SUV Cable connector Release button Server blade release lever Component identification 7...

  • Page 8: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Health LED Green = Normal Amber flashing = Degraded condition Red flashing = Critical condition NIC 1 LED Green = Network linked Green flashing = Network activity...

  • Page 9: System Board Components

    System board components Item Description Processor 1 DIMMs (6) Processor 2 DIMMs (6) SATA connector 2 SATA connector 1 Hard drive power connectors (2) USB connector SD card slot System maintenance switch Mezzanine connector 2 (Type I or II) Enclosure connector System board thumbscrew System battery Mezzanine connector 1 (Type I)

  • Page 10: Dimm Slot Locations

    DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines. Hard drive connector identification Item Description Connector color SATA connector 2 Black SATA connector 1 White Hard drive power connector Black...

  • Page 11: Hp C-Class Blade Suv Cable

    Position Default Function Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. Off = No function On = Clear NVRAM — Reserved —...
  • Page 12 Item Connector Description Video For connecting a video monitor For connecting up to two USB devices Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 12...

  • Page 13: Operations

    Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button selection through iLO 2. •...

  • Page 14: Remove The Server Blade

    • Use the Onboard Administrator GUI to initiate a shutdown: Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications and the OS. —...

  • Page 15: Remove The Access Panel

    Remove the access panel To remove the component: Power down the server blade (on page 13). Remove the server blade (on page 14). Press the access panel release button. Slide the access panel towards the rear of the server blade, and then lift to remove the panel. Install the access panel Place the access panel on top of the server blade.
  • Page 16 Install the air baffle. If removed, connect the hard drive power and data cables to the system board ("Hard drive connector identification" on page 10). Install the access panel (on page 15). Install the server blade ("Installing a server blade" on page 20). Operations 16...

  • Page 17: Setup

    Setup Overview Installation of a server blade requires the following steps: Install and configure an HP BladeSystem c-Class enclosure. Install any server blade options. Install interconnect modules in the enclosure. Connect the interconnect modules to the network. Install a server blade. Complete the server blade configuration.

  • Page 18: Interconnect Bay Numbering And Device Mapping

    Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels NIC 1 (Embedded) NIC 2 (Embedded) Mezzanine 1...

  • Page 19: Connecting To The Network

    • HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay Interconnect bay Notes number label NICs 1, 2 (embedded) — Mezzanine 1 Four port cards connect to bay 2 Mezzanine 2 • Four port cards • Ports 1 and 3 connect to bay 3 •...

  • Page 20: Installing A Server Blade

    Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules. For more information about interconnect module options, see the HP website (http://www.hp.com/go/bladesystem/interconnects). Installing a server blade CAUTION: To prevent improper cooling and thermal damage, do not operate the enclosure unless all bays are populated with a component or a blank.

  • Page 21: Completing The Configuration

    Prepare the server blade for installation. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure. Setup 21...

  • Page 22: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 23 CAUTION: When installing midline SATA hard drives in the server blade, always install the standard hard drive screws provided with the server blade. Installing the long hard drive screws located on the hard drive spacer can damage the hard drive. Install the midline SATA hard drives.

  • Page 24: Processor Option

    Route the cables through the air baffle. Install the air baffle (on page 15). Connect hard drive data cable 1 to SATA connector 1 on the system board. Connect hard drive data cable 2 to SATA connector 2 on the system board. Connect the hard drive power cables to the hard drive power connectors on the system board.
  • Page 25 CAUTION: To avoid damage to the system board: Do not touch the processor socket contacts. • • Always install the processor socket cover after removing the processor from the socket. Do not tilt or slide the processor when lowering the processor into the socket. •...
  • Page 26 Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Hardware options installation 26...
  • Page 27 Align the processor installation tool with the socket and install the processor. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Hardware options installation 27...
  • Page 28 Close the processor socket retaining bracket and the processor retaining latch. Remove the thermal interface protective cover from the heatsink. Hardware options installation 28...

  • Page 29: Memory Options

    Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. Install the air baffle (on page 15). If removed, connect the hard drive power and data cables to the system board ("Hard drive connector identification" on page 10). Install the access panel (on page 15).

  • Page 30: Single-, Dual-, And Quad-Rank Dimms

    Channel Slot Slot number This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables the Mirrored Memory and Lockstep memory modes. This server blade supports both Registered PC3 DIMMs (RDIMMs) and Unbuffered DIMMs (UDIMMs). DIMM slots in this server are identified by number and by letter. Letters identify the slots to populate for specific AMP modes.

  • Page 31: Memory Configurations

    The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size —...

  • Page 32: Rdimm Maximum Memory Configurations

    Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server blade boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 60)." For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com).

  • Page 33: General Dimm Slot Population Guidelines

    Lockstep mode uses channel 1 and channel 2. Channel 3 is not populated. Because channel 3 cannot be populated when using Lockstep mode, the maximum memory capacity is lower than Advanced ECC mode. Memory performance with Advanced ECC is also slightly higher. General DIMM slot population guidelines Observe the following guidelines for all AMP modes: •...

  • Page 34: Mirrored Memory Population Guidelines

    Mirrored Memory population guidelines For Mirrored Memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 33). • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. •...

  • Page 35: Lockstep Memory Population Guidelines

    Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 33). • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. •...

  • Page 36: Configuring The Air Baffle For Dimm Installation

    Configuring the air baffle for DIMM installation Before installing DIMMs in the server blade, always configure the air baffle depending on which DIMMs are being installed. Air baffle configuration for 8-GB DIMMs or larger Remove the air flow cover from each end of the air baffle. To store the air flow covers, install the two air flow covers on the top of the air baffle.

  • Page 37: Installing A Dimm

    Air baffle configuration for all other DIMMs Remove the two air flow covers from the top of the air baffle. Install the air flow covers on each end of the air baffle. Installing a DIMM CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up.

  • Page 38: Mezzanine Card Option

    Remove the access panel (on page 15). If installed, disconnect the hard drive power and data cables from the system board. Remove the air baffle (on page 15). Configure the air baffle ("Configuring the air baffle for DIMM installation" on page 36). Open the DIMM slot latches.

  • Page 39: Hp Smart Array P712M Controller Option

    Remove the mezzanine connector cover. Install the mezzanine card. Press down on the connector to seat the board. Install the access panel (on page 15). Install the server blade ("Installing a server blade" on page 20). HP Smart Array P712m Controller option A SAS cache module option and BBWC battery pack option can be purchased separately and installed with the HP Smart Array P712m Controller option.
  • Page 40 The HP Smart Array P712m Controller option does not support hard drive activity LEDs when installed in the HP ProLiant BL280c G6 Server Blade. Item Description HP Smart Array P712m Controller SAS connector 2 SAS connector 1 Hard drive 2 Hard drive connector 2 Hard drive connector 1 Hard drive 1...
  • Page 41 Install the SAS hard drives. Connect hard drive cable 1 to hard drive 1. Connect hard drive cable 2 to hard drive 2. Route the cables through the air baffle. Install the air baffle (on page 15). Hardware options installation 41...
  • Page 42 Remove the mezzanine connector cover. Connect hard drive data cable 1 to SAS connector 1 on the controller. Connect hard drive data cable 2 to SAS connector 2 on the controller. Hardware options installation 42...
  • Page 43 Install the controller. Press down on the connector to seat the board. Connect the hard drive power cables to the hard drive power connectors on the system board. The power cables can connect to either of the hard drive power connectors on the system board. Hardware options installation 43...
  • Page 44 (Optional) Connect the BBWC battery pack to the cache module. (Optional) Install the cache module on the controller. Hardware options installation 44...

  • Page 45: Hp Trusted Platform Module Option

    (Optional) Install the BBWC battery pack on the air baffle. If excess BBWC cable exists, loop and store the extra cable in the available space on the air baffle. Install the access panel (on page 15). Install the server blade ("Installing a server blade"...

  • Page 46: Installing The Trusted Platform Module Board

    • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data. •...

  • Page 47: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install all mezzanine cards ("Mezzanine card option" on page 38). Install the access panel (on page 15). Install the server blade ("Installing a server blade" on page 20). Retaining the recovery key/password The recovery key/password is generated during BitLocker™...
  • Page 48 CAUTION: When a TPM is installed and enabled on the server blade, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 49: Cabling

    Cabling SATA hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Optional SAS hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 50: Using The Hp C-Class Blade Suv Cable

    The server blade supports SAS hard drives when the HP Smart Array P712m Controller is installed. For more information, see "HP Smart Array P712m Controller option (on page 39)." Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade.

  • Page 51: Accessing A Server Blade With Local Media Devices

    Connect the SUV cable to the server blade. Connect the video connector to a monitor. Connect a USB mouse to one USB connector. Connect a USB keyboard to the second USB connector. Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade Video connector USB keyboard...
  • Page 52 USB diskette Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 52...

  • Page 53: Software And Configuration Utilities

    Software and configuration utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface driver • Rack infrastructure interface service For Microsoft®...

  • Page 54: Network-Based Pxe Deployment

    To connect to the server blade using iLO 2, install the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web- based status for the HP BladeSystem configuration.
  • Page 55 TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08...

  • Page 56: Deployment Methods

    Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 56) • CD-ROM deployment (on page 57) • Diskette image deployment (on page 58) •...

  • Page 57: Cd-Rom Deployment

    configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).

  • Page 58: Diskette Image Deployment

    Windows Server® 2003 cannot be installed from a USB CD-ROM on the HP c-Class Blade SUV Cable if the hard drive is completely blank (no partitions defined). To install Windows Server® 2003, use one of the following methods: • Make a partition on the hard drive that Windows Server® 2003 will be loaded on. •...

  • Page 59: Configuration Tools

    Click the Virtual Devices tab. Select Virtual Media. Use the Virtual Media applet to select the local diskette or image file and connect the Virtual CD to the server blade. Use the iLO 2 Virtual Power Button feature to reboot the server blade. After the server blade boots, follow the normal network installation procedure for the OS.

  • Page 60: Hp Rom-Based Setup Utility

    • Installing software drivers directly from the CD. With systems that have internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software. • Enabling access to the Array Configuration Utility (on page 62), Array Diagnostic Utility (on page 70), and Erase Utility (on page 64) SmartStart is included in the HP ProLiant Essentials Foundation Pack.

  • Page 61: Boot Options

    intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server. NOTE: The server may not support all the following examples. NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array.

  • Page 62: Array Configuration Utility

    Select System Options. Select Advanced Memory Protection. Select Mirrored Memory with Advanced ECC Support. Press the Enter key. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored memory, see the white paper on the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html).

  • Page 63: Re-Entering The Server Serial Number And Product Id

    The utility also provides support for the following functions: • Reconfiguring one or more logical drives • Viewing the current logical drive configuration • Deleting a logical drive configuration • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide.

  • Page 64: Rompaq Utility

    ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system. The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

  • Page 65: Hp Systems Insight Manager

    For more information, and to download the utility, refer to the StorageWorks L&TT website (http://h18006.www1.hp.com/products/storageworks/ltt). HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices.

  • Page 66: Hp Insight Server Migration Software For Proliant

    The Vulnerability and Patch Management Pack is an all-in-one vulnerability assessment and patch management tool. It enables you to gain the upper hand in the war against hackers, worms, and Trojan software that exploit software security vulnerabilities by: • Enhancing system lifecycle management by incorporating vulnerability assessment and patching as integral parts of the system management process.

  • Page 67: Hp Insight Control Environment Suites

    HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment for BladeSystem are integrated suites of software that simplify the management of HP infrastructures. The HP Insight Control Environment suites are licensing options for HP infrastructure management software delivered on the Insight Control Management DVD.

  • Page 68: Usb Support And Functionality

    NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason.

  • Page 69: Diagnostic Tools

    Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.

  • Page 70: Array Diagnostic Utility

    • From within HP Insight Diagnostics (on page 69) For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives.

  • Page 71: Proliant Support Packs

    If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 59) and its Assisted Path feature to install the operating system and latest driver support. NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website (http://www.hp.com/servers/smartstart) to be sure that you are using the latest version of SmartStart.

  • Page 72: Change Control And Proactive Notification

    IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems supported by the server, see the HP website (http://www.hp.com/support). • Integrates with other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, see the HP website (http://www.hp.com/support).

  • Page 73: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes.

  • Page 74: Important Safety Information

    Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

  • Page 75: Symptom Information

    WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 76: Service Notifications

    Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. You must have the appropriate Health Drivers and Management Agents installed on the server. To verify the server configuration, connect to the System Management homepage and select Version Control Agent.

  • Page 77: Start Diagnosis Flowchart

    • Server blade power-on problems flowchart (on page 80) • POST problems flowchart (on page 82) • OS boot problems flowchart (on page 84) • Server fault indications flowchart (on page 86) Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to "General diagnosis flowchart (on page 78)"...

  • Page 78: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item "Symptom information (on page 75)" "Loose connections (on page 76)"...
  • Page 79 Item "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info) •...

  • Page 80: Server Blade Power-On Problems Flowchart

    Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 80...
  • Page 81 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord •...

  • Page 82: Post Problems Flowchart

    POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
  • Page 83 Item Refer to Server blade power-on problems flowchart (on page 80) "POST error messages and beep codes (on page 88)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Symptom information (on page 75)"...

  • Page 84: Os Boot Problems Flowchart

    OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade. • Use an HP c-Class Blade SUV Cable and drive to connect to the server blade, and then restart the server blade.
  • Page 85 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) "POST problems flowchart (on page 82)" • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 86: Server Fault Indications Flowchart

    * See the server blade OS boot problems flowchart (on page 84) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 65) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 86...
  • Page 87 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item "Management agents (on page 65)"...

  • Page 88: Post Error Messages And Beep Codes

    POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server blade. Some messages are informational and do not indicate an error. A server blade generates only the codes that are applicable to its configuration and options.

  • Page 89: 209-Invalid Lockstep Memory Configuration

    For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.

  • Page 90: Battery Replacement

    Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 91: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 92: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 93: Canadian Notice (Avis Canadien)

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.

  • Page 94: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 95: Chinese Notice

    Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.

  • Page 96: Taiwan Battery Recycling Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 97: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 98: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)** Operating 10% to 90% Shipping 10% to 90% Storage...

  • Page 99: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages •...
  • Page 100 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair.
  • Page 101 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
  • Page 102 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
  • Page 103 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 104 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
  • Page 105 Technical support 105...
  • Page 106 Technical support 106...

  • Page 107: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Customer Self Repair DHCP Dynamic Host Configuration Protocol HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 Integrated Management Log ORCA Option ROM Configuration for Arrays physical to virtual Performance Management Pack Acronyms and abbreviations 107...
  • Page 108 POST Power-On Self Test ProLiant Support Pack Preboot Execution Environment RBSU ROM-Based Setup Utility RDIMM Registered Dual In-line Memory Module Rapid Deployment Pack serial attached SCSI SATA serial ATA Server Migration Pack software update manager UDIMM Unregistered Dual In-Line Memory Module virtual to physical virtual to virtual Acronyms and abbreviations 108...
  • Page 109 Index configuration of system 21, 53, 59 configuration parameters 59 configuration tools 59 access panel 15 configuration, completing 21 additional information 73 configuration, network 54 Advanced ECC memory 32, 33 configuring AMP modes 61, 62 air baffle 15 connecting to the network 19 air flow covers 36, 37 connection problems 76 ASR (Automatic Server Recovery) 63...
  • Page 110 Erase Utility 64 HP ProLiant Essentials Server Migration Pack 65 error messages 88 HP ProLiant Essentials Virtual Machine Management European Union notice 93 Pack 65 external cables 50 HP ProLiant Essentials Virtualization Management Software 65 HP ProLiant Essentials Vulnerability and Patch Management Pack 65 FCC (Federal Communications Commission) HP Smart Array P712m Controller 39...
  • Page 111 laser compliance 95 passwords 47 laser devices 95 Performance Management Pack (PMP) 66 LED, health 8 phone numbers 99 LED, power button 8 POST error messages 88 LED, system power 8 POST problems flowchart 82 LEDs 7 power button LED 8 LEDs, hard drive 8 Power On/Standby button 8 LEDs, NIC 8...
  • Page 112 SATA connectors 10 telephone numbers 99 scripted installation 56 temperature 98 serial connector 11 temperature ranges (environmental) 98 serial label pull tab 7 TPM (Trusted Platform Module) 45 serial number 63 troubleshooting 73, 76 series number 91 troubleshooting flowcharts 76 server blade installation 20 troubleshooting resources 73 server blade release lever 7...

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