Summary of Contents for Panasonic CF-74ECBAXBM - Toughbook 74 - Core Duo 2 GHz
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Toughbook 74 k 74 Care and Maintenance For Help Desk Professionals and End Users d E d U...
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Overview Product Overview • Securing Access Doors • M lti Multimedia Pocket Devices di P k t D • Cleaning and Sanitizing Cleaning and Sanitizing • • Battery and Power • Troubleshooting •...
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Product Overview Securing the Main Battery Removing the Main Battery Turn the computer off before attempting to remove the battery pack Flip the unit over so that the main battery pack is facing up and the carrying handle is closest to your body Using your left thumb, slide the left side latch (A) to the right, towards the unlock symbol Using your right thumb, slide and hold the right side...
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Product Overview Securing the Main Battery Inserting the Main Battery Pack Flip the unit over so that the main battery pack bay is facing up and the carrying handle is closest to your body Orient the main battery pack so that the Lock/Unlock symbols are facing up Using your left thumb, slide the left side latch (A) to the right, towards the unlock symbol...
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Product Overview Securing the Hard Disk Drive Removing the Hard Disk Drive Pack Make sure that the laptop is powered off before you remove the unit hard disk drive pack unit hard disk drive pack Flip the unit over so that the carrying handle is closest to your body and the main hard disk drive pack is pointing towards the right Push up on the latch (A) and then push the hard disk drive pack...
Panasonic does not certify the effectiveness or endorse the use of any of the products listed • Panasonic tests for damage to the outer case, ingress protection seal, external and internal components and does not • test the effectiveness of the disinfectants tested...
LCD / Touch Screen Cleaning Always use the blue cleaning cloth included with the • Panasonic Toughbook You may also use the 3M Magic Cleaning Cloth • available online or at your local warehouse store or available online or at your local warehouse store or...
Maintenance Keyboard / Touch Pad Cleaning Always use the blue cleaning cloth included with • the Panasonic Toughbook You may also use the 3M Magic Cleaning Cloth h 3M M i Cl Cl h • available online or at your local warehouse store or...
Always use the blue cleaning cloth included with th bl l th i l d d ith • the Panasonic Toughbook In an emergency you can use a dry all cotton t-shirt • or medical gauze Disinfecting You may use SaniWipe or an alcohol pad to •...
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Maintenance Battery Normal Use Run the battery calibration utility once every 3 • months or so The calibration utility will ensure that the battery is • used at its full capacity 24 Hour Environments If you are connected to AC power at all times it is •...
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Maintenance Battery Storage When storing a battery make sure that the • battery is not at full capacity. Drain the battery down to 25 percent before storing Make sure to store the battery in a cool dry • place Never store a battery more than a few months. •...
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2009) 2009) As of January 1, 2009 all defective/suspect batteries • returned to the Panasonic National Service Center will be shipped via ground transportation All new laptop batteries and laptop batteries shipped • or carried on to an aircraft as part of a complete system do not require special handling or labeling (>20Kwhr per cell or >100Kwhr per battery pack)
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Maintenance AC Adapter Storage Do not wind the cord around the AC Adapter. This • may stretch and eventually break the internal connections/wiring Do not allow the AC Adapter to hang from a hook or • other device This may stretch and eventually break other device.
Troubleshooting Overview 1-800-LAPTOP5 1-800-LAPTOP5 1-800-527-8675 24 Hours, 7 days Toughbook Tech Support@us panasonic com Toughbook_Tech_Support@us.panasonic.com Panasonic Diagnostic Utility • Troubleshooting Major Components • Things to remember Things to remember •...
Troubleshooting Diagnostic Utility Part of the System BIOS • Independent of Operating System • Tests All Major Components • Test All Components or Single • Component Tests component system to ensure proper operating status • Does not test physical data transfer on USB, Modem, WLAN, Bluetooth, LAN USB M d WLAN Bl h LAN...
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Troubleshooting Diagnostic Utility Start / Restart the device • At the Panasonic welcome screen, press • the [F2] to enter the BIOS Set Up Utility Press the [F9] key then press the [Enter] Press the [F9] key, then press the [Enter] •...
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Troubleshooting Diagnostic Utility Start / Restart the device • At the Panasonic welcome screen, press the • following key combination: [CTRL]+[F7] If the there is a BIOS password, you can use • the [CTRL]+[F10] key combination to bypass the [CTRL]+[F10] key combination to bypass the BIOS password.
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Troubleshooting Diagnostic Utility CPU/System • RAM (installed RAM size will display) • HDD (installed HDD size will display) • Video • Sound • Modem Modem • • • Wireless LAN • Bluetooth • • PC Card • Modem • Keyboard •...
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Troubleshooting Diagnostic Utility Each section will flash during the test and • then display the pass/fail color then display the pass/fail color Blue = Standby/Waiting for instruction • Yellow = Running Diagnostic • Green = Pass all tests • = Failed test Failed test •...
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Troubleshooting Diagnostic Utility Stop the test, press the grey STOP button • when the status light is blue when the status light is blue. You may need to press the stop button more • than once To pick a specific peripheral or device to test, •...
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Troubleshooting Power Symptom: System will not power on • System will not charge battery • No battery charge light • Check for: AC Adapter model number • DC In Jack for damage or movement • Loose or damaged AC Adapter cables •...
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Troubleshooting Battery Symptom: System will not power on • System will not charge battery • No battery charge light • Check for: AC Adapter model number • DC In Jack for damage or movement • Loose or damaged AC Adapter cables •...
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Troubleshooting Battery Symptom: Battery Status Light is Blinking Orange • Issue: System temperature is too hot • System will not charge battery • Economy mode is Enabled and battery level is Economy mode is Enabled and battery level is • •...
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Troubleshooting Battery Symptom: Battery Status Light is Blinking Red • Issue: Battery malfunction or fault • Charging circuit malfunction or fault • Steps: Power unit off • Remove AC Adapter Remove AC Adapter • Remove Battery • Wait five minutes •...
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Troubleshooting Battery Symptom: B tt Battery life is shorter than expected lif i • Check for: AC Adapter model number • DC In Jack for damage or movement • Loose or damaged AC Adapter cables • Check for power at the wall or power strip •...