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Brother PT-9600 Service Manual

Service manual
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SERVICE MANUAL
MODEL: PT-9600/3600

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Summary of Contents for Brother PT-9600

  • Page 1 SERVICE MANUAL MODEL: PT-9600/3600...
  • Page 2 SERVICE MANUAL MODEL: PT-9600/3600...
  • Page 3 Brother PT- 9600/3600. It is intended for service personnel and other concerned persons to accurately and quickly provide after-sale service for our PT-9600/3600. To perform appropriate maintenance so that the machine is always in best condition for the customer, the service personnel must adequately understand and apply this manual.

  • Page 4: Table Of Contents

    CONTENTS CHAPTER I SPECIFICATIONS................. I-1 MECHANICAL SPECIFICATIONS ................ I-1 1.1.1 External Appearance..................I-1 1.1.2 Keyboard......................I-2 1.1.3 Display ......................I-2 1.1.4 Printing Mechanism..................I-3 1.1.5 Tape Cassette ....................I-3 1.1.6 Tape Cutter ....................I-4 1.1.7 PC Interface ....................I-4 ELECTRONICS SPECIFICATIONS ..............I-10 1.2.1 Character Generator..................
  • Page 5 [ 1 ] Block Diagram..................... II-14 [ 2 ] Solder Ponits....................II-16 [ 3 ] Cassette Sensor & AV Cassette Sensor Circuit..........II-16 2.2.3 LCD PCB ....................... II-18 CHAPTER III DISASSEMBLY AND REASSEMBLY ......... III-1 DISASSEMBLY PROCEDURE ................III-2 [ 1 ] Removing the Tape Cassette ..............
  • Page 6 CHAPTER IV TROUBLESHOOTING AND ERROR MESSAGE ....... IV-1 OVERVIEW ......................IV-1 TROUBLESHOOTING GUIDE ................IV-1 ERROR MESSAGE ....................IV-2 TROUBLESHOOTING FLOWS ................IV-40 [ 1 ] Printing is performed with specific dots omitted ........... IV-40 [ 2 ] The tape cassette type is not detected correctly .......... IV-41 [ 3 ] No printing is performed ................

  • Page 7: Chapter Ispecifications

    CHAPTER I SPECIFICATIONS MECHANICAL SPECIFICATIONS 1.1.1 External Appearance PT-9600 (Europe) PT-9600/3600 (U.S.A./CANADA) Fig. 1.1-1 External Appearance (1)

  • Page 8: Keyboard

    In package Approx. 4.0kg 1.1.2 Keyboard [ 1 ] Entry system Rubber key pad (PT-3600 Europe) Full keyboard (PT-9600/PT-3600 U.S.A.) [ 2 ] Number of alphanumeric and symbol keys [ 3 ] Number of function keys 27 (PT-9600) 21 (PT-3600 U.S.A.) 19 (PT-3600 Europe) (excluding “ON/OFF”...

  • Page 9: Printing Mechanism

    *AV labels tape) (Fixed print head and tape feeding mechanism) * AV labels tape : PT-9600/PT-3600 U.S.A. only [ 2 ] Print speed (max.) 285 dots (20.1 mm) per second...

  • Page 10: Tape Cutter

    Comunication Interface USB, Serial interface (RS-232C)(PT-9600 only) [ 2 ] Applicable OSs Microsoft Windows 95 (for the RS-232C I/F of PT-9600 only) Microsoft Windows 95/98 SE Microsoft Windows ME Microsoft Windows NT 4.0 (for the RS-232C I/F of PT-9600 only)
  • Page 11 PT-9600 U.S.A./CANADA PT-9600 U.K. Fig. 1.1-2 Key Arrangement (1)
  • Page 12 PT-9600 German PT-9600 French Fig. 1.1-2 Key Arrangement (2)
  • Page 13 PT-9600 Belgium PT-3600 U.S.A. Fig. 1.1-2 Key Arrangement (3)
  • Page 14 PT-3600 U.K. PT-3600 German Fig. 1.1-2 Key Arrangement (4)
  • Page 15 PT-3600 French PT-3600 Belgium Fig. 1.1-2 Key Arrangement (5)

  • Page 16: Electronics Specifications

    The power supply cord is inserted into an inlet. The protect circuit for the opposite polarity AC adapter is provided. [ 2 ] Storage battery Dedicated Ni-MH storage battery (BA9600) (PT-9600 only) [ 3 ] Automatic powering-off Yes ± Normal mode : 5 min 30sec.

  • Page 17: Chapter Ii Theory Of Operation

    CHAPTER II THEORY OF OPERATION OUTLINE OF MECHANISMS 2.1.1 Print Mechanism Structure of Thermal Head The machine uses thermal transfer printing. The thermal print head has a heat generator consisting of 384 heating elements which are vertically aligned as shown in Fig. 2.1-1. Each heating element is 0.08 mm wide by 0.0705 mm high.
  • Page 18 [For stamp tape cassettes] If the selected heating element(s) generates heat, the porous-stamp tape will be melted so that a pore (pores) will be formed in the tape. The tape is advanced and the next heating cycle is repeated, thus forming a character of pores on the tape. The printed stamp tape can be used as the face of a stamp.

  • Page 19: Roller Holder Assy Setting & Retracting Mechanism

    2.1.2 Roller Holder ASSY Setting & Retracting Mechanism This mechanism consists of the release lever, roller release rod, and roller holder/head assy. The roller holder assy incorporates the platen holder and the sub roller holder. These holders support the platen and the tape feed sub roller so that they can move perpendicularly to the thermal head and the tape feed roller, respectively.

  • Page 20: Tape & Ribbon Feed Mechanism

    2.1.3 Tape & Ribbon Feed Mechanism This mechanism consists of the tape feed motor, the gear train, and the roller holder ASSY. Tape Feeding When you load a tape cassette and close the cassette cover, the platen and the thermal head sandwich the tape and ink ribbon (only the tape when using non-laminated thermal film tape cassettes or stamp tape cassettes) inbetween.
  • Page 21 Adhesive Base Tape Feeding (only for laminated tape cassettes) A laminated tape cassette contains both a transparent laminated tape roll and a separate adhesive base tape roll. When a transparent laminated tape and an adhesive base tape pass through the contact point (between the tape feed roller and tape feed sub roller), they are then bonded together into a single, printed tape.

  • Page 22: Tape Automatic Full Cutter Mechanism

    2.1.4 Tape Automatic Full Cutter Mechanism The cutter blade fixed into the carriage is moved along the lead shaft so that the tape is cut. When the worm gear provided on the edge of the cutter motor is rotated, the lead shaft is rotated together so that the carriage is moved in the direction of tape cutting along the lead shaft.

  • Page 23: Tape Automatic Half Cutter Mechanism

    2.1.5 Tape Automatic Half Cutter Mechanism When the control plate in the half cutter chassis is moved back and forth, the amount how much the cutter blade bites into the tape is changed to switch between half cutter and full cutter.

  • Page 24: Tape Eject Mechanism (Full Cut Only

    2.1.6 Tape Eject Mechanism (Full Cut Only) The mechanism sends the full cut tape to the outside of the machine. When the tape is full cut, it is fixed by the tape pressure, the eject rubber provided on the eject shaft and the eject roller.

  • Page 25: Release Button

    2.1.7 Release Button Pressing the release button releasing the cassette cover. Lock arm Release button Fig. 2.1-8 Release Button 2.1.8 Roller Holder ASSY & Cassette Cover Interlocking Mechanism Closing the cassette cover pushes down the roller release lever and brings the top of the lever into the hooked section provided on the inside of the cassette cover.
  • Page 26 <Opening> Cassette cover sensor tab Release button Lock arm <Closing> Hook Cassette cover sensor tab Cassette cover Lock arm Fig. 2.1-10 Roller Holder ASSY & Cassette Cover Interlocking Mechanism Opening the cassette cover pulls up the roller release lever placed in the hooked section of the cassette cover, which shifts the roller holder release rod so that the roller holder ASSY is retracted from the head ASSY side by the roller holder release spring.

  • Page 27: Av Label Print Start Position Detector Mechanism

    2.1.9 AV Label Print Start Position Detector Mechanism (PT-9600/PT-3600 U.S.A.) This mechanism makes it possible to print at the proper position on Avery (AV) labels half-cut in a 24-mm-width AV labels tape. As shown below, it uses a reflection photosensor named AV print position sensor (AV sensor PCB ASSY).

  • Page 28: Outline Of Electronics

    OUTLINE OF CONTROL ELECTRONICS 2.2.1 Configuration Fig. 2.2-1 shows a block diagram of the control electronics of the PT-9600/3600. Main PCB This manages all the PT-9600/3600 components including thermal print head, motors, sensors, memorys, I/Fs. LCD PCB The LCD PCB consists of the circuit controlling the LCD display. The LCD consists of 119 dots x 24 dots and guidance.
  • Page 29 LED PCB (PT-9600) The LED for the back light is mounted on the LED PCB. Navi Dial PCB (European versions) The navi dial switch is mounted on the Navi dial PCB. Fig. 2.2-1 Block diagram of the control electronics II-13...

  • Page 30: Main Pcb

    Fig. 2.2-2 shows a block diagram of the Main PCB. The main PCB consists of the following. (1) CPU (2) ROM (Mask ROM : 16 Mb) (3) Flash ROM : 16 Mb (PT-9600 only) (4) SRAM : 256 Kb (5) DRAM : 16 Mb...
  • Page 31 Fig. 2.2-2 Block Diagram of Main PCB II-15...

  • Page 32: 2 ] Solder Ponits

    [ 2 ] Solder Ponits Fig. 2.2-3 shows the solder point circuit. One of solder points SP1 - SP8 (L, A, B, C, D, E, F, S) is soldered according to the resistance level of the thermal head. When the thermal head is replaced, solder it according to the rank of the replaced thermal head. The solder points are read once immediately after the power is turned on.
  • Page 33 Table 2.2-1 Coded Values for Identifying Tape Cassette Type Width Cassette type CSNS0 CSNS1 CSNS2 CSNS3 CSNS4 AVSW No tape cassette loaded Laminated tape cassette Non-laminated tape cassette Laminated tape cassette Non-laminated tape cassette 12mm Laminated tape cassette, Stamp tape cassette M Non-laminated tape cassette 18mm...

  • Page 34: Lcd Pcb

    2.2.3 LCD PCB The ICs (U1, U4) controlling the LCD and LCD display are mounted on the LCD PCB. The LCD PCB receives the display data to be sent from the main PCB and displays it on the LCD. For the details on the circuit diagram, refer to Appendix 2. II-18...

  • Page 35: Chapter Iii Disassembly And Reassembly

    CHAPTER III DISASSEMBLY AND REASSEMBLY Safety Precautions The disassembly or reassembly work should be carried out on a grounded antistatic sheet. Otherwise, the LSIs and electronic parts may be damaged due to the electricity charged in your body. When transporting PCBs, be sure to wrap them in conductive sheets such as aluminum foil. When using soldering irons and other heat-generating tools, take care not to damage the resin parts such as wires, PCBs, and covers.

  • Page 36: Disassembly Procedure

    DISASSEMBLY PROCEDURE [ 1 ] Removing the Tape Cassette Push the release button and open the cassette cover fully. Pull the tape cassette up and out of the machine. Cassette Cassette cover ASSY Release button Fig. 3.1-1 Removing the Tape Cassette III-2...

  • Page 37: Disassembling The Cassette Cover Assy

    [ 2 ] Disassembling the Cassette Cover ASSY Push the hinges of the cassette cover outwards and take off the cassette cover ASSY. Cassette cover ASSY Hinge Hinge Fig. 3.1-2 Removing the Cassette Cover ASSY (1) Release the hooks of both sides and push the two pins outward as shown in the figure below to remove the cassette presser from the cassette cover ASSY.

  • Page 38: Removing The Screw From Bottom Cover

    [ 3 ] Removing the Screw from Bottom Cover Turn the machine over. Release the hooks in two places to remove the battery lid (PT-9600 only). Disconnect the connector to remove the battery (PT-9600 only). Hooks Battery lid Battery Bottom cover Fig.

  • Page 39: 4 ] Removing The Kb Unit/Rubber Key Unit

    Turn the KB unit or rubber key unit over and remove a screw to detach the FG wire “A” and the KB unit or rubber key unit (PT-9600/PT-3600 U.S.A./CANADA only). Pull the FPC cable out of the ferrite core (PT-9600/PT-3600 EU only). Remove the KB unit or rubber key unit.

  • Page 40: 5 ] Disassembling The Kb Unit/Rubber Key Unit

    Release the hooks of the key D in two places to remove from the KB unit (PT-9600/PT-3600 U.S.A.). Remove the key C RET wire from the key C (PT-9600/PT-3600 U.S.A.). Note: Be sure not to break the hooks on the key when removing the wire.
  • Page 41 Turn the KB unit or rubber key unit over. Remove four screws to remove the jog PCB ASSY and the jog dial from the KB unit or rubber key unit (EU only). Screws Screw Screw Jog PCB ASSY Jog dial KB unit or rubber key unit Fig.
  • Page 42 Remove five screws and release hooks in ten places to remove the fix plate from the body KB cover. Screw (No screw for EU spec.) Screw Screw (No screw for U.S.A. spec.) Screws Fix plate Hooks Hooks Hooks Body KB cover Fig.
  • Page 43 (10) Remove the contact rubber and the function rubber from the body KB cover (PT-9600/PT- 3600 U.S.A. only). Function rubber Body KB cover Contact rubber Fig. 3.1-12 Disassembling the KB Unit/Rubber Key Unit (6) (11) Remove the rubber key from the body KB cover (PT-9600 EU only).

  • Page 44: 6 ] Removing The Body Cover

    [ 6 ] Removing the Body Cover Release the hooks in four places to remove the body cover from the bottom cover. Note: Check the state of the release lever being in the release position before removing the body cover. Lift and hold the body cover while disconnecting the LCD PCB cable, the tape end sensor cable and the cassette sensor cable from the main PCB ASSY.

  • Page 45: 7 ] Removing The Chassis Unit

    - Carriage motor harness - Eject motor harness - Tape control motor harness - Cutter sensor harness - AV cassette sensor harness (PT-9600/PT-3600 U.S.A. only) - AV sensor harness (PT-9600/PT-3600 U.S.A. only) - Thermal head harness Remove three screws from the chassis unit.

  • Page 46: 8 ] Disassembling The Chassis Unit

    [ 8 ] Disassembling the Chassis Unit Removing the Eject Unit Remove a screw to remove the eject unit from the chassis unit. Screw Chassis unit Eject unit Fig. 3.1-16 Removing the Eject Unit (1) Remove a screw to remove the eject shaft spring from the eject unit. Screw Eject shaft spring Eject unit...
  • Page 47 Remove the eject roller ASSY from the tape guide. Tape guide Eject roller ASSY Fig. 3.1-18 Removing the Eject Unit (3) Remove the eject rubber from the eject roller shaft. Remove the eject gear from the eject roller shaft. Eject rubber Eject roller shaft Eject gear Fig.
  • Page 48 Removing the Head/Roller Holder Unit Remove the two screws and press the back of the head/roller holder unit to remove it. Note: First, ensure to push the roller holder in the direction shown by the arrow and then remove it from the head/roller holder unit. Screws Head/roller holder unit Chassis ASSY...
  • Page 49 Disassembling the Half Cutter Chassis ASSY Remove six screws to remove the half cutter chassis ASSY from the chassis ASSY. Warning : Take care not to get injured in your fingers with the cutter blade. Screws Screws Half cutter chassis ASSY Chassis ASSY Fig.
  • Page 50 Removing the Tape Feed Motor Remove two screws to remove the tape feed motor from the chassis ASSY. Chassis ASSY Tape feed motor Screws Fig. 3.1-23 Removing the Tape Feed Motor Removing the Double Gear 1 and Eject Idle Gear Remove the components from the chassis ASSY in such the order as the retaining ring, the double gear 1 and the eject idle gear.
  • Page 51 Removing the Eject Motor ASSY Remove two screws to remove the eject motor ASSY from the chassis ASSY. Screws Chassis ASSY Eject motor ASSY Fig. 3.1-25 Removing the Eject Motor ASSY Removing the Tape Control Motor ASSY Remove two screws to remove the tape control motor ASSY from the chassis ASSY. Screws Tape control motor ASSY...
  • Page 52 Removing the Carriage Motor Unit Remove a screw to remove the carriage motor unit from the chassis ASSY. Chassis ASSY Screw Carriage motor unit Fig. 3.1-27 Removing the Carriage Motor ASSY (1) Remove two screws and detach the HC motor holder from the carriage motor ASSY. Carriage motor ASSY HC motor holder Screws...
  • Page 53 Removing the Roller Release Rod Pull the release lever spring slightly to remove it. Remove the retaining ring and pull the release lever out from the shaft. Remove the roller release rod. As the release rod roller is secured in place by the elasticity of the resin of the roller release rod, press the shaft of the release rod roller to remove it from the roller release rod.
  • Page 54 Removing the AV Sensor Actuator/AV Cassette Sensor ASSY (PT-9600/PT-3600 U.S.A. only) Remove a screw to remove the AV cassette sensor ASSY from the chassis ASSY. Chassis ASSY AV cassette sensor ASSY Screw Fig. 3.1-30 Removing the AV Sensor Actuator/AV Cassette Sensor ASSY (1) Take the AV sensor actuator and the AV sensor spring off the chassis ASSY along the shaft slot shape of the chassis.
  • Page 55 Disassembling the Head/Roller Holder Unit Remove the retaining ring from the top of the head ASSY, and pull the roller holder shaft downward to remove it. While tilting the bottom of the roller holder ASSY toward you, remove the roller holder ASSY from the head ASSY.
  • Page 56 Remove a screw to remove the AV sensor PCB from the roller holder ASSY (PT-9600/PT- 3600 U.S.A. only). Screw AV sensor PCB Roller holder ASSY Fig. 3.1-34 Disassembling the Head/Roller Holder Unit (3) III-22...

  • Page 57: 9 ] Removing The Main Pcb

    [ 9 ] Removing the Main PCB Remove five screws and lift the main PCB as shown below to remove it with pulling the serial connector (PT-9600 only) and the USB connector from the slots of the bottom cover. Screws Screws...

  • Page 58: 10 ] Removing The Lcd Module Unit

    LCD module unit Body cover Fig. 3.1-37 Removing the LCD Module Unit (1) Release the hooks “A” in three places to remove the light plate ASSY from the LCD module unit (PT-9600 only). Light plate ASSY Hook “A” LCD module unit Hook “A”...
  • Page 59 Melt and strip the solder of the LCD PCB ASSY with which the leads (three harnesses) of the LED PCB ASSY are connected. (PT-9600 only) Detach the diode (SLR-342MC) on the LCD PCB ASSY from the LCD PCB ASSY by melting solder (PT-9600 only).

  • Page 60: 11 ] Removing The Release Button, Tape End Sensor Pcb And Cassette Sensor Pcb

    [ 11 ] Removing the Release Button, Tape End Sensor PCB and Cassette Sensor PCB Remove the lock arm spring from the lock arm. Rotate the lock arm until releasing the hook that fixes it on the body cover, in order to remove the lock arm.
  • Page 61 Remove the release button spring from the release button. Release button spring Release button Fig. 3.1-42 Removing the Release Button Spring Remove two screws to remove the tape end sensor PCB from the body cover. Screws Tape end sensor PCB Body cover Fig.
  • Page 62 Release the hooks in three places to remove the cassette sensor PCB from the body cover. Cassette sensor PCB Body cover Hooks Fig. 3.1-44 Removing the Cassette Sensor PCB III-28...

  • Page 63: Reassembly Procedure

    REASSEMBLY PROCEDURE [ 1 ] Reassembling the Cassette Sensor PCB, Tape End Sensor PCB and Release Button Observe whether there is no deformation on the switches of the cassette sensor PCB. Embed the cassette sensor PCB on the body cover, reeving each switch into each slot of the body cover.
  • Page 64 Reassemble the release button spring into the release button. Note: Apply the silicon grease (Shin-Etsu Chemical brand G501) by a half rice-grain sized drop per centimeter to full around the stem and the stem head of the release button. Release button spring Apply grease.
  • Page 65 Assemble the lock arm on the pin of the body cover and rotate the hook of the lock arm to insert the hook into the “A” of the body cover. Reassemble the lock arm spring on the lock arm to be effect against the body cover as shown below.

  • Page 66: 2 ] Reassembling The Lcd Module Unit

    [ 2 ] Reassembling the LCD Module Unit Attach the LCD holder to the LCD PCB ASSY with the hooks “C” in four places and two pins. Note: Handle the LCD flexible cable carefully not to put any damage on it. LCD Holder Hook “C”...
  • Page 67 Note: Do not mix up the plus and minus pins of the diode. The longer pin is for “plus” while the shorter pin is “minus”. Insert the LED PCB ASSY into the hooks “B” in two places of the LCD holder (PT-9600 only).
  • Page 68 Fit the LCD module unit on the pin shown in the figure below and secure four screws to assemble it into the body cover. Screws Screws LCD module unit Body cover Fig. 3.2-9 Reassembling the LCD Module Unit (4) III-34...

  • Page 69: 3 ] Reassembling The Main Pcb

    Bottom cover Fig. 3.2-10 Reassembling the Main PCB (1) First, insert the serial connector (PT-9600 only) and the USB connector to the slots of the bottom cover. Then secure the main PCB on the bottom cover with five screws. Screws...

  • Page 70: 4 ] Reassembling The Components Of The Chassis Unit

    Reassembling the Components of the Chassis Unit Reassembling the Head/Roller Holder Unit Connect the AV sensor PCB with the roller holder ASSY with a single screw (PT-9600/PT- 3600 U.S.A. only). Note: Pay attention not to have the AV sensor PCB harness between the substrate and the screw boss.
  • Page 71 Fit the roller holder release spring over the bottom end of the roller holder ASSY, with one end of the roller holder release spring inserted into the groove in the roller holder. Insert the upper and end of the platen shaft into the hole of the head ASSY while slightly tilting the roller holder ASSY.
  • Page 72 Reassembling the AV Sensor Actuator (PT-9600/PT-3600 U.S.A. only) Assemble the AV sensor spring on the AV sensor actuator. Assemble the AV sensor actuator on the chassis ASSY in the position according to the slot shape of the chassis ASSY. Note: Verify after the assembly whether the AV sensor actuator moves without a hitch.
  • Page 73 Reassembling the Roller Release Rod Attach the release rod roller in the slit in the roller release rod. Attach the roller release rod on the shaft of the chassis ASSY. Note: Apply the silicon grease (Shin-Etsu Chemical brand G501) by a rice-grain sized drop to full around of the release rod roller.
  • Page 74 Reassembling the Carriage Motor ASSY Assemble the HC motor holder on the carriage motor ASSY with two screws. Note: Apply the silicon grease (Shin-Etsu Chamical brand G501) by a half rice-grain sized drop on “A” portion of carriage motor ASSY. Carriage motor ASSY “A”...
  • Page 75 Reassembling the Tape Control Motor ASSY Assemble the tape control motor ASSY on the chassis ASSY with two screws. Screws Tape control motor ASSY Chassis ASSY Fig. 3.2-20 Reassembling the T Control Motor ASSY Reassembling the Eject Motor ASSY Assemble the eject motor ASSY on the chassis ASSY with two screws. Screws Chassis ASSY Eject motor ASSY...
  • Page 76 Reassembling the Eject Idle Gear and Double Gear 1 Assemble such the components as retaining ring, eject idle gear, and double gear 1 on the chassis ASSY in this order. Retaining ring Double gear 1 Eject idle gear Chassis ASSY Fig.
  • Page 77 Reassembling the Half Cutter Chassis ASSY Fit the cutter sensor PCB ASSY to the positioning pins and secure it on the half cutter chassis ASSY with two screws. Fit the HC support plate to the positioning pins and secure it on the half cutter chassis ASSY with two screws.
  • Page 78 Move the release lever to check for the correct operation of the head/roller holder unit. Screws Head/roller holder unit AV sensor harness (PT-9600/PT-3600 U.S.A. only) Apply grease. Chassis ASSY Thermal head harness Fig. 3.2-26 Installing the Head/Roller Holder Unit III-44...
  • Page 79 Reassembling the Eject Unit Assemble the eject gear on the eject roller shaft. Assemble the eject rubber on the eject roller shaft. Eject rubber Eject roller shaft Eject gear Fig. 3.2-27 Reassembling the Eject Unit (1) Assemble the eject roller ASSY on the tape guide. Note: Apply the silicon grease (Shin-Etsu Chemical brand G501) by a quarter rice-grain sized drop to the both tips of the eject roller shaft.
  • Page 80 Secure the eject shaft spring to the eject unit with a screw. Screw Eject shaft spring Eject Unit Fig. 3.2-29 Reassembling the Eject Unit (3) Fit the positioning pin of the eject unit to the slit of the chassis ASSY and secure it to the chassis ASSY with a screw.

  • Page 81: 5 ] Installing The Chassis Unit

    - Eject motor harness - Tape control motor harness - Cutter sensor harness - AV cassette sensor harness (PT-9600/PT-3600 U.S.A.) - AV sensor harness (PT-9600/PT-3600 U.S.A.) - Thermal head harness Note: Apply the silicon grease (Shin-Etsu Chemical brand G501) by a half rice-grain sized drop on each gears.
  • Page 82 FG wire “C” Tape feed motor Thermal head AV cassette sensor (PT-9600/PT-3600 U.S.A.) Tape control motor AV sensor (PT-9600/PT-3600 U.S.A.) Carriage motor Cutter sensor Tape end sensor Eject motor Jog PCB (EU only) Main PCB Cassette sensor LCD cable Keyboard FPC cable Fig.

  • Page 83: 6 ] Reassembling The Body Cover

    [ 6 ] Reassembling the Body Cover Hold the body cover while inserting the LCD PCB cable, the tape end sensor cable and cassette sensor cable to the main PCB ASSY. Install the body cover to the bottom cover until confirming click noise sounds. Note: Pay attention not to have any cables and harnesses between the both covers when combining them.

  • Page 84: Reassembling The Kb Unit/Rubber Key Unit

    [ 7 ] Reassembling the KB Unit/Rubber Key Unit Fit the slots on the contact rubber and the function rubber to the pins on the body KB cover and assemble them (PT-9600, PT-3600 U.S.A. only). Function rubber Contact rubber Body KB cover Fig.
  • Page 85 Fit the slot on the PCB to the hooks on the body KB cover and assemble them. Body KB cover Hook Fig. 3.2-36 Reassembling the KB Unit/Rubber Key Unit (3) Fit the fix plate to the hooks in ten places on the body KB cover and secure it to the body KB cover with five screws.
  • Page 86 Fit the jog dial to the notch of the shaft of the jog PCB ASSY to assemble them. Jog dial Notch Jog PCB ASSY Fig. 3.2-38 Reassembling the KB Unit/Rubber Key Unit (5) Fit the jog PCB ASSY on the two pins and secure it to the KB unit or rubber key unit with three screws (EU only).
  • Page 87 Install the key C SP wire on the key C (PT-9600/PT-3600 U.S.A.). Install the key D SP wire on the key D (PT-9600/PT-3600 U.S.A.). (10) Install the key C on the KB unit (PT-9600/PT-3600 U.S.A.). (11) Install the key D on the KB unit (PT-9600/PT-3600 U.S.A.).

  • Page 88: 8 ] Installing The Kb Unit/Rubber Key Unit

    KB unit Hooks Hooks Jog PCB ASSY harness FPC cable (for EU spec. only). Screw Bottom cover FG wire “A” (PT-9600/PT-3600 FG wire “A” U.S.A./CANADA only) (PT-9600/PT-3600 U.S.A./CANADA only) Ferrite core (for EU spec. only) Cushion (for EU spec. only) Bottom cover Fig.

  • Page 89: 9 ] Reassembling The Bottom Cover

    Fit the battery lid “A” to the slits of the bottom cover in three places and push the battery lid until the “B” can be nipped (PT-9600 only). Note: Exchange the cushions of the battery lid if those are broken (PT-9600 only). Turn the machine up.

  • Page 90: 10 ] Reassembling The Cassette Cover Assy

    [ 10 ] Reassembling the Cassette Cover ASSY Assemble the cassette presser spring to the cassette cover ASSY. Insert the hinges of the cassette presser to the “A” portions of the cassette cover ASSY respectively and then insert the hooks of the cassette presser to the “B” portions of the cassette cover ASSY in two places.
  • Page 91 Push the hinge of the cassette cover ASSY into the slots of the machine until confirming click noise sounds. Note 1: Examine the opening action of the cassette cover after installing it. Press the release button. If the cassette cover opens fully without stopping at the expected stop position, exchange the brake pad.

  • Page 92: 11 ] Reassembling The Tape Cassette

    [ 11 ] Reassembling the Tape Cassette Pull up the release lever. Install the tape cassette. Close the cassette cover. Tape cassette Release lever Cassette cover Fig. 3.2-46 Reassembling the Tape Cassette III-58...

  • Page 93: 12 ] Final Check

    [ 12 ] Final Check Inspection Mode Starting Procedure The Inspection Mode is initiated by holding down the “Code”, “K” and “ON/OFF” keys simultaneously when the internal RAM is cleared while electrical power is OFF. (The display shifts to one as shown in Fig.2 when shifting to the Inspection Mode.) However, the error processing will be started when the solder point error occurred, and the display shifts to one as shown in Fig.1.
  • Page 94 * Specification Change Mode : “ 1 ” key * AC Adapter Rank Adjustment Mode : “ 2 ” key * Sensor Check Mode : “ 3 ” key * LCD Display Check Mode : “ 4 ” key * Half Cutter Adjustment Mode : “ 5 ” key * Key Inspection Mode : “...
  • Page 95 2.2. AC Adapter Rank Adjustment Mode ( “ 2 ” key ) This mode detects the source voltage (output voltage of adapter) precisely. Fig. 5 Press the “RET” key. The display shifts to one as shown in Fig.6. Note : Use a DC regulated power supply because 24±0.1V voltage must be supplied through the AC jack as the standard voltage.
  • Page 96 2.4. LCD Display Check Mode ( “ 4 ” key ) This mode checks the quality of LCD display. Fig. 9 Press the “RET” key. The display shifts to the LCD Check 1 Mode as shown in Fig.10. All dots on All guidance on Fig.
  • Page 97 2.5. Half Cutter Adjustment Mode ( “ 5 ” key ) This mode checks the half cut function. Fig. 14 Press the “RET” key. The display shifts to one as shown in Fig.15. Fig. 15 Press the “1” key. The display shifts to the Print Mode 1 that enables to set and print the sample print to examine the cutter blade length.
  • Page 98 Press the “2” key. The display shifts to the Print Mode 2 that enables to set and print the sample print to examine the cutter blade length. Use the numeric keys to enter the central step number for cutting and the step numbers forward and backward by the specified step interval from the central step number for cutting examination.
  • Page 99 2.6. Full Cutter Adjustment Mode ( “ F ” key ) This mode adjusts the location of the full cutter. Press the “F” key while the LCD displays as shown in Fig.19. The display shifts to the Full Cutter Adjustment Mode as shown if Fig. 20. Fig.
  • Page 100 2.7. Tape Control Motor Excitation-Phase Check Mode ( “ G ” key ) This mode checks the excitation-phase of the tape control motor. Fig. 23 Press the “RET” key. The display shifts to the one as shown in Fig.24. Fig. 24 Press the “1”...
  • Page 101 2.8. Key Check Mode ( “ 6 ” key ) This mode checks the layout of the keyboard and its’ continuity. Fig. 19 Press the “RET” key. The display shifts to one as shown in Fig.25. Note 1: The numbers of keys are different depending on the specification. The key check is, therefore, required by the every specified specification.
  • Page 102 After cutting the tape, the mode returns to the Print Mode 1 as shown in Fig.33. Note 2: For the product including the jog dial specification, this mode shifts to the Jog Check Mode as shown in Fig. 29 after the completion of full key check skipping the OK display and OK print processes.
  • Page 103 EEPROM of the main PCB. Note 1: This mode is used only for PT-9600 and PT-3600 (U.S.A. version). Note 2: Make sure to use an address labels cassette. Do not use any types of cassettes other than the avery cassette.
  • Page 104 Press the “RET” key. The display shifts to the Avery Detection Voltage Mode as shown in Fig.35. Confirm that the detection section “A” of the address labels cassette is white. Then set it to the machine and close the cassette cover. Fig.
  • Page 105 This mode verifies the start position of printing area of the print sample of the avery cassette. Note 1: This mode is used only for PT-9600 and PT-3600 (U.S.A. version). Note 2: Make sure to use an address labels cassette. Do not use any types of cassettes other than the avery cassette.
  • Page 106 2.12. RS I/F Port Check Mode ( “ 0 ” key ) This mode checks the RS I/F port. Note: This mode is used only for PT-9600. Fig. 42 Press the “RET” key. The display shifts to one as shown in Fig.43.
  • Page 107 This mode sets the correction value of the print start position of avery tape. Note 1: This mode is used only for PT-9600 and PT-3600 (U.S.A. version). Note 2: You may skip this submode if the print sample by the Avery Print Mode gets into the specified zone.
  • Page 108 If you want to set a minus correction value, correct the current value according to one of the following key operations. The result will be displayed as shown in Fig.50. To move the print start position by the following amount: Press: The correction value is displayed as “±0 mm”.
  • Page 109 Press the “RET” key. The machine writes the entered correction value described above into the EEPROM and displays as shown in Fig.52. Fig. 52 Press the “RET” key while the LCD displays as shown in Fig.52. The display shifts to the RS I/F Port Check Mode as shown in Fig.53.
  • Page 110 Use the “ ” and “ ” keys to set each value for the steps (2) through (4), and then press the “RET” key to fix them in order to write into the EEPROM. The display shifts to the Factory Mode 1 as shown in Fig.55. Fig.

  • Page 111: Chapter Iv Troubleshooting And Error Message

    CHAPTER TROUBLESHOOTING AND ERROR MESSAGE 4.1 OVERVIEW This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with this machine. It is impossible to anticipate all of the possible troubles which may occur in future and determine the troubleshooting procedures, so this chapter covers some sample troubles.

  • Page 112: Error Message

    4.3 ERROR MESSAGE Check the error message that shows the current machine status as listed below. Note 1: “_” indicates a space. Note 2: “X” indicates a numeric value. Note 3: “#” indicates a function that is not available for that destination. Note 4: The machine returns to the previous screen after the deletion of the message unless otherwise specified in <Supplement>.
  • Page 113 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Text input mode: BUFFER_FULL! MEMOIRE_PLEINE! SPEICHER_VOLL! BUFFER_FULL! MÉMOIRE_PLEINE! When pressing the “Accent” key. The text buffer memory is full. <Supplement> In insert mode. Text input mode: When pressing the “Symbol” key. The text buffer memory is full.
  • Page 114 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Accent input mode: BUFFER_FULL! MEMOIRE_PLEINE! SPEICHER_VOLL! BUFFER_FULL! MÉMOIRE_PLEINE! When pressing the “Code+Set” key. The text buffer memory is full. <Supplement> Overwriting cases are excluded. After the message is deleted, the machine returns to the text input mode.
  • Page 115 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Text input mode: BUFFER_EMPTY! MEMOIRE_VIDE! SPEICHER_LEER! BUFFER_EMPTY! MÉMOIRE_VIDE! When pressing the “Print” key. There is no data in the text buffer memory. Text input mode: When pressing the “Layout Preview” key. There is no data in the text buffer memory.
  • Page 116 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA I/F online state (printing): BUFFER_EMPTY! MEMOIRE_VIDE! SPEICHER_LEER! BUFFER_EMPTY! MÉMOIRE_VIDE! There is no data in the text buffer memory during the execution of printing from the Text input mode: TAPE_EMPTY! PAS_DE_RUBAN! BAMD_LEER! NO_TAPE! PAS_DE_RUBAN! When pressing the “Print”...
  • Page 117 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA While waiting in the I/F online TAPE_EMPTY! PAS_DE_RUBAN! BAMD_LEER! NO_TAPE! PAS_DE_RUBAN! state: The tape cassette is not installed during the execution of printing from the PC. Text input mode: TEXT_TOO_LONG! TROP_LONG! TEXT_ZU_LANG! TEXT_TOO_LONG! TROP_LONG! When pressing the “Print”...
  • Page 118 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Text input mode: TEXT_TOO_LONG! TROP_LONG! TEXT_ZU_LANG! TEXT_TOO_LONG! TROP_LONG! When pressing the “Print” key. The print image is larger than the tape length setting. Text input mode: When pressing the “Layout Preview” key. The print image is larger than the tape length setting.
  • Page 119 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Function select mode: LENGTH_LIMIT! LONGUEUR_LIMITE! ZU_LANG! LENGTH_LIMIT! LONGUEUR_LIMITÉE! When pressing the “Set” key. The print tape length is longer than 1 meter and “Layout Preview” is selected. <Supplement> After the message is deleted, the machine returns to the text input mode.
  • Page 120 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Menu select mode (A/F): CUTTER_ERROR! ERREUR_COUPE! MESSER_FEHLER! CUTTER_ERROR! ERREUR_COUPE! When pressing the “Print”, “Feed” keys. The tape cutter does not operate. Menu select mode (A/F): When pressing the “Print”, “Set” keys. The tape cutter does not operate.
  • Page 121 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Template data input mode: SET_36mm! FIXE_A_36mm! 36mm_BAND_EINLEGEN!_ SET_36mm_TAPE! FIX_À_36mm! When pressing the “Print” key. The 36 mm tape layout is selected but the installed tape cassette is not 36 mm. Menu select mode (template): When pressing the “Set”...
  • Page 122 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Template data input mode: SET_18mm! FIXE_A_18mm! 18mm_BAND_EINLEGEN!_ SET_18mm_TAPE! FIX_À_18mm! When pressing the “Print” key. The 18 mm tape layout is selected but the installed tape cassette is not 18 mm. Menu select mode (template): When pressing the “Print”...
  • Page 123 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA While printing: SET_9mm! FIXE_A_9mm! 9mm_BAND_EINLEGEN! SET_9mm_TAPE! FIX_À_9mm! When performing continuous memory printing. The 9 mm tape layout is selected but the installed tape cassette is not 9 Template data input mode: When pressing the “Print” key. The 9 mm tape layout is selected but the installed tape cassette is not 9 mm.
  • Page 124 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Print range specify mode: #################### #################### #################### SET_1-1/2"_TAPE! FIX_À_1-1/2po! When pressing the “Set”, “Print” keys. The 36 mm tape #################### #################### #################### layout is selected but the installed tape cassette is not #################### #################### ####################...
  • Page 125 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Template data input mode: #################### #################### #################### SET_3/4"_TAPE! FIX_À_3/4po! When pressing the “Print” key. The 18 mm tape layout is #################### #################### #################### selected but the installed tape cassette is not 18 mm #################### #################### ####################...
  • Page 126 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Menu select mode (memory): #################### #################### #################### SET_3/8"_TAPE! FIX_À_3/8po! When pressing the “Print” key. When pressing the “Set” key #################### #################### #################### after “Print” is selected. The 9 mm tape layout is selected but #################### #################### ####################...
  • Page 127 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Template data input mode: #################### #################### #################### SET_AV2067_TAPE! FIX_À_AV2067! When pressing the “Print” key. The AV2067 tape layout is #################### #################### #################### selected but the installed tape cassette is not AV2067 tape. #################### #################### ####################...
  • Page 128 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Menu select mode (memory): #################### #################### #################### SET_AV1789_TAPE! FIX_À_AV1789! When pressing the “Print” key. When pressing the “Set” key #################### #################### #################### after “Print” is selected. The AV1789 tape layout is #################### #################### #################### selected but the installed tape...
  • Page 129 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Numberings select mode: TEXT_TOO_HIGH! TROP_HAUT! TEXT_ZU_HOCH! TEXT_TOO_HIGH! TROP_HAUT! When pressing the “Print”, “Set” keys The text (height) is out of the printable block range. Function select mode: #################### #################### When pressing the “Set” key. The text (height) is out of the #################### ####################...
  • Page 130 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Print range specify mode: VALUE_OUT_OF_RANGE!_ VALEUR_HORS_L I M I TE!_ WERT_NICHT_MÖGLICH!_ VALUE_OUT_OF_RANGE!_ VALEUR_HORS_L I M I TE!_ When pressing the “Set” key. The input value is incorrect. CHECK_VALUE_AND VERIFIER_VALEUR_ET BITTE_WERT_PRÜFEN CHECK_VALUE_AND VERIFIER_VALEUR_ET RE-ENTER.
  • Page 131 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Menu select mode (template): TAPE_END! FIN_DE_RUBAN! BAND_ZU_ENDE! TAPE_END! FIN_DE_RUBAN! When pressing the “Set” key after “Print”, “Next”, or “Record” is selected. The end of the tape is detected. Print range specify mode: When pressing the “Set”, “Print”...
  • Page 132 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Print copies select mode: IMAGE_CHARACTER_SIZE ERREUR_TAILLE_CARACT LOGO/GRAFIK_GRÖSSE IMAGE_CHARACTER_SIZE ERREUR_TAILLE_CARACT When pressing the “Print”, “Set” keys. The input external ERROR! IMAGE! FEHLER! ERROR! IMAGE! characters are larger than the size setting. <Supplement> After the message is deleted, the machine returns to the text input mode.
  • Page 133 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Template data input mode: SET_STAMP-L! FIXE_A_TIMBRE-G! BAND_STEMPEL(GR)! SET_STAMP-L! FIX_À_TIMBRE-G! When pressing the “Print” key. The stamp L tape layout is selected but the installed tape cassette is not stamp L tape. Menu select mode (template): When pressing the “Print”...
  • Page 134 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Dead mode: 50_LINE_LIMIT MAX._50_LIGNES! ZUVIELE_ZEILEN! 50_LINE_LIMIT MAX._50_LIGNES! When pressing the “New Block” key. The total number REACHED! REACHED! of lines in each block is more than 50. <Supplement> After the message is deleted, the machine returns to the text input mode.
  • Page 135 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Text input mode: LINE_LIMIT! TROP_DE_LIGNES! ZUVIELE_ZEILEN! LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Print” key. Multiple text lines are input and 13_LINES_MAXIMUM 24mm MAX. _13_ ZEILEN 24mm 24mm they cannot be printed due to the width of the tape.
  • Page 136 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Print copies select mode: LINE_LIMIT! TROP_DE_LIGNES! ZUVIELE_ZEILEN! LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Print”, “Set” keys. Multiple text lines 10_LINES_MAXIMUM 18mm MAX. _10_ ZEILEN 18mm 18mm are input or they cannot be printed due to the width of the ON 18mm TAPE MAX._10_LIGNES AUF 18mm BANDBREITE_...
  • Page 137 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA While printing: LINE_LIMIT! TROP_DE_LIGNES! ZUVIELE_ZEILEN! LINE_LIMIT! TROP_DE_LIGNES! When performing continuous memory printing. Multiple text 6_LINES_MAXIMUM 12mm MAX. _6_ ZEILEN 12mm 12mm lines are input or they cannot be printed due to the width of ON 12mm TAPE MAX._6_LIGNES AUF 12mm BANDBREITE_...
  • Page 138 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Function select mode: LINE_LIMIT! TROP_DE_LIGNES! ZUVIELE_ZEILEN! LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Set” key. Multiple text lines are input or 3_LINES_MAXIMUM MAX. _3_ ZEILEN Layout Preview is selected when they cannot be printed ON 6mm TAPE MAX._3_LIGNES AUF 6mm BANDBREITE_...
  • Page 139 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA File number select mode #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! (memory): When pressing the “Set”, 1-1/2"_TAPE À_1-1/2po #################### #################### #################### “Print” keys. Multiple text lines are input or they cannot be 16_LINE_LIMIT MAX._16_LIGNES #################### #################### ####################...
  • Page 140 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Text input mode: #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Layout Preview” key. Multiple text lines 3/4"_TAPE À_3/4po #################### #################### #################### are input or they cannot be printed due to the width of the 10_LINE_LIMIT MAX._10_LIGNES ####################...
  • Page 141 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Numberings select mode: #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Print”, “Set” keys. Multiple text lines 1/2"_TAPE À_1/2po #################### #################### #################### are input or they cannot be printed due to the width of the 6_LINE_LIMIT MAX._6_LIGNES ####################...
  • Page 142 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Text input mode: #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Print” key. Multiple text lines are input and 1/4"_TAPE À_1/4po #################### #################### #################### they cannot be printed due to the width of the tape. 3_LINE_LIMIT MAX._3_LIGNES ####################...
  • Page 143 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Print copies select mode: #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Print”, “Set” keys. Multiple text lines AV3067_TAPE À_AV3067 #################### #################### #################### are input or they cannot be printed due to the width of the 16_LINE_LIMIT MAX._16_LIGNES ####################...
  • Page 144 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA While printing: #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! When performing continuous memory printing. Multiple text AV30102_TAPE À_AV30102 #################### #################### #################### lines are input or they cannot be printed due to the width of 16_LINE_LIMIT MAX._16_LIGNES ####################...
  • Page 145 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Function select mode: #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Set” key. Multiple text lines are input or AV2667_TAPE À_AV2667 #################### #################### #################### Layout Preview is selected when they cannot be printed 13_LINE_LIMIT MAX._13_LIGNES ####################...
  • Page 146 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA File number select mode #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! (memory): When pressing the “Set”, AV2067_TAPE À_AV2067 #################### #################### #################### “Print” keys. Multiple text lines are input or they cannot be 10_LINE_LIMIT MAX._10_LIGNES #################### #################### ####################...
  • Page 147 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Text input mode: #################### #################### #################### LINE_LIMIT! TROP_DE_LIGNES! When pressing the “Layout Preview” key. Multiple text lines AV1789_TAPE À_AV1789 #################### #################### #################### are input or they cannot be printed due to the width of the 8_LINE_LIMIT MAX._8_LIGNES ####################...
  • Page 148 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA Menu select mode (template): #################### #################### #################### SET_AV2667_TAPE! FIX_À_AV2667! When pressing the “Print” key. When pressing the “Set” key #################### #################### #################### after “Print”, “Next”, or “Record” is selected. The #################### #################### #################### AV2667 tape layout is selected but the installed tape...
  • Page 149 Error Conditions Display U.K./BELGIUM FRENCH GERMAN U.S.A. CANADA While printing: #################### #################### #################### SET_AV30102_TAPE! FIX_À_AV30102! When performing continuous memory printing. The #################### #################### #################### AV30102 tape layout is selected but the installed tape #################### #################### #################### cassette is not AV30102 tape. Template data input mode: When pressing the “Print”...

  • Page 150: Troubleshooting Flows

    4.4 TROUBLESHOOTING FLOWS [ 1 ] Printing is performed with specific dots omitted IV - 40...

  • Page 151: 2 ] The Tape Cassette Type Is Not Detected Correctly

    [ 2 ] The tape cassette type is not detected correctly IV - 41...

  • Page 152: 3 ] No Printing Is Performed

    [ 3 ] No printing is performed [ 4 ] The interface malfunctions (RS-232C):(PT-9600 only) IV - 42...

  • Page 153: 5 ] The Interface Malfunctions (Usb

    [ 5 ] The Interface malfunctions (USB) IV - 43...

  • Page 154: 6 ] The Tape Is Not Fed Correctly

    [ 6 ] The tape is not fed correctly IV - 44...
  • Page 155 IV - 45...

  • Page 156: 7 ] The Tape Is Not Cut

    [ 7 ] The tape is not cut Control plate “A” IV - 46...

  • Page 157: 8 ] Half Cut Failure

    [ 8 ] Half cut failure Control plate “A” IV - 47...

  • Page 158: 9 ] Forced Tape Eject Failure

    [ 9 ] Forced tape eject failure IV - 48...
  • Page 165 Nov., 2002 8V2044BE0 Printed in Japan...

This manual is also suitable for:

Pt-3600

Table of Contents