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Dell PowerEdge C5220 Hardware Owner's Manual

Hardware owner's manual
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Dell PowerEdge C5220
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Hardware Owner's
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Regulatory Model: B04S
 

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Summary of Contents for Dell PowerEdge C5220

  • Page 1 Dell PowerEdge C5220 Systems Hardware Owner’s Manual Regulatory Model: B04S  ...
  • Page 2 © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc. ® ®...

  • Page 3: Table Of Contents

    Contents About Your System ......Front-Panel Features and Indicators ....Using the System Setup Program .
  • Page 4 Memory Modules ......Hard Drives ......Hard-Drive Boards .

  • Page 5: About Your System

    About Your System The system includes the following configurations: • 8-sled system board + 3.5-inch hard-drive board + cables. • 8-sled system board + 2.5-inch hard-drive board + cables. • 8-sled system board + mezzanine card + 3.5-inch hard-drive board + cables.

  • Page 6: Front-Panel Features And Indicators

    3.5-inch or four 2.5-inch hard drives. There are two sled SKUs available for the PowerEdge C5220 server, an eight sled SKU and a twelve sled SKU. For information on sled population, see "Sled Configuration" on page 51.
  • Page 7 Figure 1-2. 12-Sled Front Features (Rotated Counterclockwise 90°) Item Feature Description VGA/USB connector VGA/USB 2.0 connector NIC LAN ports 10/100/1G NIC LAN connector 1 10/100/1G NIC LAN connector 2 Power button On/Off button for sled About Your System...
  • Page 8 Indicators Figure 1-3. 8-Sled Front View (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN link LED No link 2, 4 LAN activity LED No activity LAN link LED Green Link LAN activity LED No activity LAN link LED Green Link LAN activity LED...
  • Page 9 Item Feature Status Description Identity LED Blue Identifies the system Normal status Blue Identifies the system with an interval Blinking blue Power/Status Green System DC On Green System DC Off Amber Normal status Blinking amber Event occurred in the system 12-Sled LEDs (Rotated Counterclockwise 90°) About Your System...
  • Page 10 Item Feature Status Description 1, 3 LAN link LED No link 2, 4 LAN activity LED No activity LAN link LED Green Link LAN activity LED No activity LAN link LED Green Link LAN activity LED Activity 10 MB LAN link LED Blinking green Link LAN activity LED...

  • Page 11: Using The System Setup Program

    Using the System Setup Program Start Menu The system employs the latest AMI Core BIOS, which is stored in Flash memory. The Flash memory supports the plug-and-play specification, and contains a BIOS Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility.

  • Page 12: Bios Setup Options At Boot

    BIOS Setup Options at Boot The user initiates SETUP by pressing <F2> during POST. Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server, which has not successfully booted to the OS. The centerpiece of the console redirection is the BIOS Console.

  • Page 13: Configuring Special Keys

    Console redirection uses ANSI terminal emulation, which is limited to basic ASCII characters. There are no function keys, arrow keys, or control keys in this character set. However, the PowerEdge C5220 software requires the use of function keys and control keys for ordinary functions. You can emulate a function key or control key by using a special key sequence called an escape sequence, to represent a specific key.

  • Page 14: General Help

    ANSI Escape Sequence Other Sequences Page Down <ESC>/ Reset <ESC>R<ESC>r <ESC>R General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>.

  • Page 15: Server Platform Setup Utility Screens

    Server Platform Setup Utility Screens Conventions The following typographical conventions are used in the tables: • The text and values in the Setup Item, Options, and Help columns in the tables are displayed on the BIOS Setup screens. • Text marked with an * in the Settings column of the tables indicates default values.

  • Page 16: Main Menu

    Main Menu The Main menu is the screen that is first displayed when you enter BIOS Setup. Menu Fields Settings Comments Main System Date MM/DD/YYYY Set the Date. Use Tab to switch between Date elements. System Time HH:MM:SS Set the time. Use Tab to switch between Time elements.
  • Page 17 Menu Fields Settings Comments Asset Tag Displays the asset tag MRC Version Displays the MRC version BMC Version Displays the BMC version. FAN Control Board FW Displays the fan control board firmware version ePPID Displays the ePPID NIC1 MAC Address Displays the NIC1 MAC address NIC2 MAC Address...

  • Page 18: Advanced Menu

    Advanced Menu The Advanced screen provides an access point to configure several options. On this screen, the user selects the option that is to be configured. Configurations are performed on the selected screen, not directly on the Advanced screen. CAUTION: Incorrect settings to items on the Advanced Menus may cause the system to malfunction.

  • Page 19: Power Management

    Menu Fields Settings Comments SATA Configuration SATA Devices Configuration PCI Configuration PCI, PCI-X and PCI Express Settings USB Configuration USB Configuration Power Management Menu Fields Settings Comments Advanced \Power Management Power management Maximum Performance Power management OS Control* Using the System Setup Program...
  • Page 20 CPU Configuration Menu Fields Settings Comments Advanced\CPU Configuration Active Processor Cores All* Number of cores to enable in each processor package Frequency Ratio Auto* Sets frequency multiplier as maximum level or downgrades frequency multiplier one level. Using the System Setup Program...
  • Page 21 Menu Fields Settings Comments Max CPUID Value Limit Disable* Disabled for Windows XP Enable Virtualization Technology Disable* When enabled, a VMM can utilize the additional Enable hardware capabilities provided by Vanderpool Technology. Turbo Mode Disable Turbo Mode Enable* C States Disable Set to disable, there are no C states available for the...

  • Page 22: Prefetch Configuration

    Prefetch Configuration Menu Fields Settings Comments Advanced\CPU Configuration\Prefetch Configuration Adjacent Cache Line Disable To turn on/off prefetching Prefetch of adjacent cache lines Enable* Hardware Prefetcher Disable To turn on/off the Mid Level Cache (L2) streamer Enable* prefetcher DCU Streamer Prefetcher Disable Disable/Enable the DCU Streamer Prefetcher...

  • Page 23: Memory Configuration

    Memory Configuration Menu Fields Settings Comments Advanced\Memory Configuration Memory Frequency Auto* Auto-Detect the memory running speed or set 1066 MHz running speed up to 1333 MHz 1066/1333 MHz. Memory Remapping Disable* Memory remapping (3 GB - 4 GB) relocates memory space Enable 3 GB~4 GB to the space above 4 GB with this...

  • Page 24: Sata Configuration

    SATA Configuration Menu Fields Settings Comments Advanced\SATA Configuration Embedded SATA Disables the SATA Controller controller or enables it and sets the device class code as AHCI* IDE/AHCI. This token applies to the first on-board SATA controller. Hard SATA Port 0/SSI While entering setup, drive BIOS auto detects the...
  • Page 25 Menu Fields Settings Comments Hard SATA Port1/SSI While entering setup, drive BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives. Hard drive SATA Port2/ While entering setup, BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives.
  • Page 26 Port Mapping of Cougar Point SATA Controllers to Hard Drive Board Hard SATA Port0/SSI Unused in system drive Hard SATA Port1/SSI Unused in system Drive Hard Drive hard drive ard drive SATA Port2/ 0 Connected to 0 of 2.5/3.5-inch h board SATA Port3/Hard Drive 1 Connected to hard drive 1 of 2.5/3.5-inch hard drive...

  • Page 27: Pci Configuration

    PCI Configuration Menu Fields Settings Comments Advanced\PCI Configuration Embedded Network Embedded Network Devices Devices Active State Power Active State Power Management Management Configuration Configuration VT for Direct I/O Disable* Disable/Enable Intel Virtualization Technology Enable for Direct I/O (VT-d) that enhances I/O support (DMA) when running a Virtual Machine Monitor Using the System Setup Program...
  • Page 28 Menu Fields Settings Comments SR-IOV Global Enable Disable* Disable/Enable BIOS support for SR-IOV Enable devices. To enable this feature, an add-on NIC with SR-IOV support is required. Maximum Payload Size Auto* Auto detects the PCIe maximum payload size or 128 Bytes sets it to 128/256 Bytes.
  • Page 29 Embedded Network Devices Menu Fields Settings Comments Advanced\PCI Configuration\Embedded Network Devices Embedded NIC1 Disabled Disable/Enable the system's primary embedded Enabled with PXE* network interface Enabled without PXE controller (full-function), w/, w/o including its PXE iSCSI Remote Boot boot-ROM or with iSCSI Remote Boot.
  • Page 30 Menu Fields Settings Comments Embedded NIC2 Disabled Disables/Enables the system's secondary Enabled with PXE embedded network Enabled without PXE* interface controller (full- function), w/, w/o including iSCSI Remote Boot its PXE boot-ROM or with iSCSI Remote Boot. Active State Power Management Configuration Using the System Setup Program...

  • Page 31: Usb Configuration

    Menu Fields Settings Comments Advanced\PCI Configuration\Active State Power Management Configuration Onboard LAN ASPM Disabled* Controls the level of ASPM supported on the PCI Express Link L0s & L1 Mezzing Slot ASPM Disabled* Controls the level of ASPM supported on the PCI Express Link L0s &...
  • Page 32 Menu Fields Settings Comments Advanced\USB Configuration Embedded USB Controller Disabled Disables/Enables the built- in USB controller at system Enabled* startup. Legacy USB Support Disabled Enables Legacy USB support. Disable option Enabled* keeps USB devices available only for EFI applications. USB PORT with BMC Disabled Allows the users to electrically disable/enable...

  • Page 33: Server Management

    Server Management Menu Fields Settings Comments Server Management ACPI SPMI Table Disabled ACPI SPMI Table Enabled* Set BMC LAN Configures BMC network Configuration parameters Remote Access Remote Access Configuration Configuration Restore on AC Power Loss Power Off System action to take on AC power loss Power On* Last State...
  • Page 34 Menu Fields Settings Comments Power Staggering AC Immediate* Immediate: PowerOn (No Recovery Delay)\Random: Random (Auto)\User Defined: user User Defined defined delay time must be in the range of Minimum and Maximum Power On Delay. Power Button Disabled Select Disabled to disable power off function.
  • Page 35 Set BMC LAN Configuration Menu Fields Settings Comments Server Management/BMC Network Configuration BMC LAN Port Dedicated-NIC BMC LAN Port Configuration Configuration Shared-NIC* NOTE: Dedicated-NIC port is found on the chassis. BMC NIC IP Source Static Select to configure LAN channel parameters DHCP* statically or dynamically (DHCP).
  • Page 36 Menu Fields Settings Comments IP Address xxx.xxx.xxx.xxx Enter IP address in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only). Subnet Mask xxx.xxx.xxx.xxx Enter Subnet Mask in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only).

  • Page 37: Remote Access Configuration

    Remote Access Configuration Menu Fields Settings Comments Server/Remote Access Configuration Remote Access Disabled The settings specify how the host and remote Enabled* systems exchanges data. Both systems should have the same or compatible settings. NOTE: The screen would keep 100x31 even when Remote Access is enabled.
  • Page 38 Menu Fields Settings Comments Serial Port Number COM1 Serial port number COM2 as SOL* Serial Port Address 3F8h/2F8h* COM1/COM2 IO port address 2F8h/3F8h Serial Port Mode 115200 8,n,1* Serial Port Mode 57600 8,n,1 38400 8,n,1 19200 8,n,1 9600 8,n,1 Flow Control None* Flow control can prevent data loss from buffer...

  • Page 39: View Bmc System Event Log

    View BMC System Event Log NOTE: Only provides a brief SEL description for the user. If the user needs more detailed information, refer to the BMC Event Log in the Server Health of WebUI. Using the System Setup Program...

  • Page 40: Boot Menu

    Boot Menu This page enables you to set POST boot parameters. Menu Fields Settings Comments Boot Quiet Boot Disabled Enables or disables Quiet Boot option Enabled* Pause On Errors Disabled* Pause on Errors Enabled Force PXE Boot Only Disabled* Force PXE Boot Only Enabled Using the System Setup Program...
  • Page 41 Menu Fields Settings Comments Boot Mode BIOS* If Boot Mode UEFI/BIOS is selected, only UEFI UEFI legacy boot devices are selected for bootup. 1st Boot Network* Set Boot Priority Hard Disk RAID USB Storage CD/DVD 2nd Boot Network Set Boot Priority Hard Disk* RAID USB Storage...

  • Page 42: Security Menu

    Security Menu Menu Fields Settings Comments Security Change Supervisor Set Supervisor Password Password Change User Password Set User Password Using the System Setup Program...

  • Page 43: Save And Exit

    Save and Exit Menu Fields Settings Comments Save & Exit Save Change and Exit Exit system setup after saving the changes. Discard Changes and Exit Exit system setup without saving any changes. Save Changes Save Changes done so far to any of the setup option. Discard Changes Discard changes done so far to any of the setup option.
  • Page 44 Menu Fields Settings Comments Load Optimal Defaults Restore/Load Default values for all the setup options. Load Customized Defaults Restore the User Defaults to all the setup option. Save Customized Defaults Save the changes done so far as User Defaults. Boot Override Network Hide if Device is not connected.

  • Page 45: Post Error Handling

    POST Error Handling This section provides information on POST error message and handling. Error Messages Error messages are displayed at POST under the following fail conditions: • Hard drive is not present in system • MRC initialization failure in a DIMM module NOTE: You can enable the Pause on Error function in the BIOS setup menu to pause the POST Error Message on Screen at time of display.
  • Page 46 Figure 2-1. POST Error Codes Status Codes Status Code Description 0x90 Boot Device Selection (BDS) phase is started 0x91 Driver connecting is started 0x92 PCI Bus initialization is started 0x94 PCI Bus Enumeration 0x95 PCI Bus Request Resources 0x96 PCI Bus Assign Resources 0x97 Console Output devices connect 0x98...
  • Page 47 Status Code Description 0x9D USB Enable 0xA0 IDE initialization is started 0xA1 IDE Reset 0xA2 IDE Detect 0xA3 IDE Enable 0xA4 SCSI initialization is started 0xA5 SCSI Reset 0xA6 SCSI Detect 0xA7 SCSI Enable 0xA8 Setup Verifying Password 0xA9 Start of Setup 0xAB Setup Input Wait 0xAD...
  • Page 48 Using the System Setup Program...

  • Page 49: Installing System Components

    Installing System Components Safety Measures CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 50: Inside The System

    Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 51: Sled Configuration

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 52: Sleds

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: Installing A Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 54: Memory Modules

    Memory Modules Supported DIMM Configuration The following DIMM configurations are supported by the system. Figure 3-4. DIMM Slot Configuration DIMM Population Rules For a single DIMM, only install in DIMM A1. For two DIMMs, install in DIMM A1 + A3. Supported Memory Supported Memory Configura-...

  • Page 55: Supported Memory

    Supported Memory Configura- Memory Type/Size DIMMs Type Memory Rank Type Component Total DIMM Slot tion Speed (x8, x4) Density Size A1 A2 A3 (MHz) 8-sled DDR3 ECC UDIMM 1333 2 Gb • • • • UDIMM/2048 MB*4 8-sled DDR3 ECC UDIMM 1333 2 Gb •...

  • Page 56: Removing A Memory Module

    Supported Memory Configura- Memory Type/Size DIMMs Type Memory Rank Type Component Total DIMM Slot tion Speed (x8, x4) Density Size A1 A2 A3 (MHz) 12 sled DDR3 ECC 1333 • • UDIMM/4096 MB*2 UDIMM 12 sled DDR3 ECC 1333 1Gb/2Gb 2G 4G 2G 2G UDIMM/2048 UDIMM...
  • Page 57 Figure 3-5. Removing and Installing a Memory Module locking latch DIMM slot memory module notch Installing System Components...

  • Page 58: Replacing A Memory Module

    Replacing a Memory Module WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module.

  • Page 59: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 60 2.5” HDD 2.5” HDD 2.5” HDD 2.5” HDD HDD0 HDD1 HDD2 HDD3 4 Remove the four screws from the 2.5-inch hard-drive bracket, then detach the hard drive from the bracket. Installing System Components...
  • Page 61 Installing a 2.5-inch Hard Drive 1 Align the 2.5-inch hard-drive bracket on the new hard drive then replace the four screws. NOTE: The correct orientation of the bracket with the arrow mark pointing towards the hard drive connector. 2 Connect the hard drive to the hard-drive board in the sled. 2.5”...
  • Page 62 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 63 2 Remove the hard-drive bracket screws from underneath the sled. Bottom of sled Top of sled 3 Remove the hard drive cables from the cable clips. 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD HDD0 HDD0 HDD0 HDD1 HDD1...
  • Page 64 5 Disconnect the hard drive cables A and B from the hard drive. Installing a 3.5-inch Hard Drive 1 Connect the hard drive cables A and B to a new hard drive. 2 Place the hard drive in the sled  then connect the hard drive cables to the hard-drive board and system board .
  • Page 65 3 Insert the hard drive cables into the cable clips. 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD 3.5” HDD HDD0 HDD0 HDD0 HDD1 HDD1 HDD1 4 Replace the hard-drive bracket screws underneath the sled. Installing System Components...

  • Page 66: Hard-Drive Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 67 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 68 Installing a 3.5-inch Hard-Drive Board 1 Unpack the new hard-drive board. 2 Holding the board by the edges, place the hard-drive board into the sled and connect to the system board . 3 Replace the eight screws to secure in place . Installing System Components...

  • Page 69: Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 70 Installing a Heat Sink 1 Place the new heatsink onto the system board . 2 Tighten the four captive screws of the heatsink . Installing System Components...

  • Page 71: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 72: Installing A Processor

    Installing a Processor CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket. 1 Place the new processor into the socket. 2 Close the locking latch. Installing System Components...

  • Page 73: Mezzanine Cards

    Mezzanine Cards Replacing a Mezzanine Card (Optional) A mezzanine card is an optional component and can only be installed in an 8-sled system board. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 74 Figure 3-6. Installing a Linking Board in a Mezzanine Card 6 Flip the mezzanine assembly over and align over the two guide pins on the sled, see following image. Figure 3-7. Installing a Mezzanine Assembly in a Sled NOTE: The I/O screw bracket tab must be behind the mezzanine bracket. 7 Align the linking board over the sled and insert as shown in the following image.
  • Page 75 Figure 3-8. Securing a Mezzanine Assembly 8 Secure the assembly to the sled assembly with the provided screw. Installing the SAS Mezzanine Card Prior to installing a mezzanine card, you must first remove the sled board from the chassis, see "Removing a Sled" on page 52. 1 Remove the mezzanine card from its static-proof packing.
  • Page 76 Figure 3-9. Inserting a Linking Board in a SAS Mezzanine Card 7 Flip the mezzanine assembly over and align over the two guide pins on the sled, see following image. Figure 3-10. Installing a SAS Mezzanine Assembly in a Sled NOTE: The I/O screw bracket tab must be behind the mezzanine bracket.
  • Page 77 Routing the SAS Mezzanine Cables After installing a mezzanine card, you need to route the SAS cabling as depicted in the following figure. Figure 3-11. SAS Mezzanine Cable Routing hard drive ports routing path Installing System Components...
  • Page 78 Installing System Components...

  • Page 79: Troubleshooting

    Troubleshooting Troubleshooting Sequence Server Boot Issues System Does Not Boot After Initial Installation Power Connector Not Plugged In Memory Issues Monitor Issues Power Supply and Chassis Issues Cable Issues Electrical Short or Overload Defective Components System Does Not Boot After Configuration Changes Hardware Changes Software Changes BIOS Changes...
  • Page 80 Memory Issues If you have installed incompatible memory modules, the system may not boot. Verify the memory you've installed has been tested with your system board. If the installed memory is compatible, remove and reinstall the memory modules. Defective memory modules may cause boot errors. To isolate a specific memory module as defective, boot the system with just one memory module installed at a time.
  • Page 81 • If the PDU or the AC outlet has an on/off switch, make sure that it is on and verify that the outlet is supplying current. • Check for foreign objects inside the chassis such as screws that can short circuit connections.
  • Page 82 Software Changes If you recently installed new software or new device drivers, try booting into Safe Mode and uninstall the new software or driver. If you can now boot normally, there may be a compatibility issue between the new software or driver and some component in your system. Contact the software manufacturer for assistance.

  • Page 83: Update Utilities

    Installation Problems Perform the following checks if you are troubleshooting an installation problem: • Check all cable and power connections (including all rack cable connections). • Unplug the power cord, and wait one minute. Then reconnect the power cord and try again. •...
  • Page 84 Firmware Recovery Utility-SOCFLASH Utility For BMC recovery, the utility SOCFLASH is used. If irregularities occur. SOCFLASH can be also used as the regular BMC Update with or without erasing user configuration data. NOTE: All files and firmware are provided with each release package. The format for SOCFLASH version 1.00.02 or later is: socflash [operand] operand list...
  • Page 85 Instructions for Linux SOCFLASH linux.sh: Change directory to ./socflash Execute sh ./linux.sh on Local System with Linux OS. [root@localhost ~ socflash]# ./linux.sh After the procedure is complete, wait 90 seconds for BMC to reset. Instructions for DOS SOCFLASH dos.bat: Change directory to .\socflash Execute dos.bat on Local System with DOS.
  • Page 86 HTTP Server Update (Ex: http://192.168.1.111/s2gv112.bin) >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x30 0x03 0x01 0x10 0x03 0x00 0x00 0x00 0x01 0xFF 0x68 0x74 0x74 0x70 0x3A 0x2F 0x2F 0x31 0x39 0x32 0x2E 0x31 0x36 0x38 0x2E 0x31 0x2E 0x31 0x31 0x31 0x2F 0x73 0x32 0x67 0x76 0x31 0x31 0x32 0x2E 0x62 0x69 0x6E ASCII code for URL - "http://192.168.1.111/s2gv112.bin"...
  • Page 87 (force update, config) >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x08 0x01 0x01 0x80 0x01 Response: 34 firmware update task ID (normal update, no config) >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x08 0x01 0x01 0x00 0x00 Response: 34 firmware update task ID (normal update, config)
  • Page 88 0x85: Incorrect Platform 0x86: Allocate memory failed 0x87: Virtual media detach failed 0xFF: Completed Restart firmware while status code is 0xFF >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x06 0x02 Troubleshooting...

  • Page 89: Bios System Update

    BIOS System Update This section describes the use of the AMI BIOS Flash Utility for updating system BIOS. Firmware Update Utility-AMI Flash Utility AMI Flash Utility can update BIOS through local interface. 1 Boot into DOS/Microsoft Windows. 2 Execute C5220BIOS(version).exe. NOTE: DOS does not support long file names.
  • Page 90 4 The BIOS boots into the BIOS setup menu and the Recovery page appears. 5 Select Proceed with flash update. Troubleshooting...

  • Page 91: Jumpers And Connectors

    Jumpers and Connectors System Board Jumpers and Connectors Figure 5-1 displays the system components on the system board. Figure 5-1. System Board Diagram Back Front Jumpers and Connectors...
  • Page 92 Hard drive board connectors (PCI-e BMC disable header (JP1) SDHC module BIOS/BMC COM port switch header (System supports one SDHC card) (JP3/JP4) ME recovery mode header (JP10) COM port connector (J9) CPU socket Mezzanine card connector (8-sled only) NIC1/NIC2 RJ45 connector VGA/USB connector Power button Battery socket...

  • Page 93: Inch Hard-Drive Board Connectors

    2.5-inch Hard-Drive Board Connectors Figure 5-2 shows the connectors on the 2.5-inch hard-drive board. Figure 5-2. 2.5-inch Hard-Drive Board backplane connector hard drive 0 connector hard drive 1 connector hard drive 2 connector hard drive 3 connector two board-edge connectors hard drive 0 SATA connector hard drive 1 SATA connector hard drive 2 SATA connector...

  • Page 94: Inch Hard-Drive Board Connectors

    3.5-inch Hard-Drive Board Connectors Figure 5-3 shows connectors on the 3.5-inch hard-drive board. Figure 5-3. 3.5-inch Hard-Drive Board backplane connector hard drive 0 power connector hard drive 1 power connector two board-edge connectors Backplane Connectors 8-Sled Backplane Front Connectors Figure 5-4 shows the 8-sled backplane front connectors. Figure 5-4.
  • Page 95 sled 1 connector sled 2 connector sled 3 connector sled 4 connector sled 5 connector sled 6 connector sled 7 connector sled 8 connector 8-Sled Backplane Back Connectors Figure 5-5 shows the connectors on the back of the backplane. Figure 5-5. 8-Sled SKU Backplane Back Connectors 9 10 MD2 Jumper MD1 Jumper...
  • Page 96 12-Sled Backplane Front Connectors Figure 5-6 shows the 12-sled backplane front connectors. Figure 5-6. 12-Sled Backplane Front Connectors sled 1 connector sled 2 connector sled 3 connector sled 4 connector sled 5 connector sled 6 connector sled 7 connector sled 8 connector sled 9 connector sled 10 connector sled 11 connector...

  • Page 97: Power Distribution Board Connectors

    MD2 Jumper MD1 Jumper fan connector 1 fan connector 4 fan connector 2 fan connector 5 fan connector 3 fan connector 6 PSU 1 connector PSU 2 connector fan connector 7 fan connector 8 PMBus 2 connector PMBus 1 connector sideband connector LAN connector Table 5-3.

  • Page 98: Pdb Power And Smbus Connectors

    PDB Power and SMBus Connectors This section provides information on the PDB power and SMBus connector pin out. Table 5-4. PDB Power and SMBus Connector Pin Out Signal Signal +12V +12V +12V +12V +12V +12V +12V +12V +12V CSHARE PS_PRESENT_0 +12V P12V_STB P12V_STB...

  • Page 99: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 100 Getting Help...
  • Page 101 Index Numerics boot setup options 12 2.5-inch hard drives installing 61 removing 59 components 2.5-inch hard-drive board installing 49 installing 67 system 49 removing 66 configuration 3.5-inch hard drive prefetch 22 installing 64 sled 51 removing 62 supported DIMM 54 3.5-inch hard-drive board connector installing 68...
  • Page 102 Dell 99 issues chassis 80 Dell memory 80 contacting 99 power supply 80 DIMM configuration 54 population rules 54 keys configuration 13 special 13 getting help 99 management handling power 19 POST error 45 server 33 hard drive measures 2.5-inch board 73 safety 49 replacing a 2.5-inch 59...
  • Page 103 replacing 73 replacing 1 GbE 73 replacing 10 GbE 73 screens SAS 75 server setup 15 SAS cables 77 setup 15 modules setup program memory 54 using 11 sled options configuration 51 BIOS setup 12 removing 52 boot 12 start menu start 11 support population...

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