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Dell™ PowerConnect™ 26 Switches User’s Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
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Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
26xx switches provide 10/100/1000-Mbps Gigabit Ethernet connectivity. ™ ™ The switches have the following features: • 10/100/1000-Mbps switch ports – 8 ports (PowerConnect 2608) – 16 ports (PowerConnect 2616) – 24 ports, including one combination RJ-45/small form factor (SFP) port (PowerConnect 2624) •...
Front Panel Indicators All 26xx switches contain two rows of LEDS that provide information about connection speed, data activity, and duplex operation mode. Power (POWER) LED • Green — The switch is powered on. • Off — The switch is not powered on. 10/100/1000 Ports Link/Activity (SPD/LNK/ACT) LED •...
Figure 1-3. PowerConnect 2624 power LED FDX/HDX LEDs SPD/LNK/ACT LEDs RJ-45 ports SFP port Connecting Devices RJ-45 Switch Ports RJ-45 connectors are located on the front panel of the switch. NOTE: Ensure that Category 5E (CAT 5E) cabling is used for connecting devices at 1000-Mbps Gigabit Ethernet speed.
NOTE: Do not connect two switches together with more than one cable. Using multiple cables to connect switches can create a loop and cause collisions. Figure 1-4. Cascading Switches Connecting Switches to Systems By connecting a switch to systems, you can form a small network. To improve network efficiency, use 1000-Mbps full-duplex operation between the server and switch if the LAN adapter on the server can operate in full-duplex mode.
The rubber feet are optional, but are recommended to keep the switch from slipping. Installing the Switch in a Rack The switch can be installed in Dell PowerEdge™ racks, which are 48.3 cm (19 inches). It can also be installed in most other standard 19-inch racks and most telco two-post racks.
Figure 1-5. Brackets for Rack Installation Install the cage nuts onto the mounting rails of your rack, if your rack requires them. NOTE: Additional screws are provided for racks that have threaded mounting holes. Position the switch in the rack and align the holes in the mounting bracket with the holes in the rack.
Figure 1-6. Brackets for Wall Installation Place the switch against the wall and mark the wall through the holes of the brackets. Drill holes in the wall for the brackets and install the appropriate mounting hardware (not supplied). Place the against the wall so that the bracket holes align with the holes in the wall. Insert and tighten the screws through each of the mounting brackets.
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(continued) Table 1-2. Specifications Physical Dimensions 24-port switch 330 x 228 x 44 mm (W x D x H) 13 x 9 x 1.7 inches 16-port switch 330 x 228 x 44 mm (W x D x H) 13 x 9 x 1.7 inches 8-port switch 266 x 162 x 44 mm (W x D x H) 10.5 x 6.4 x 1.7 inches...
Troubleshooting This section provides troubleshooting information for your switch. Table 2-1 describes general cluster problems you may encounter and the probable causes and solutions. Table 2-1. Basic Troubleshooting Problem Probable Cause Corrective Action Power LED is not lighted. There is no power to the switch. Confirm that the switch is connected to a properly functioning and active power...
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(continued) Table 2-1. Basic Troubleshooting Problem Probable Cause Corrective Action Link LED is not lighted. The cable is not securely Ensure that the connectors are connected to the switch or the fully inserted into the ports of the attached device. switch and the attached device.
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(continued) Table 2-1. Basic Troubleshooting Problem Probable Cause Corrective Action Link LED is lighted, but the There is no Ethernet traffic on the No action required. activity (ACT) LED does not link. The LED blinks only when blink. traffic is being passed to or sent from a device that is connected to the port.
If you need assistance with a technical problem, use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures. For more information, see "Online Services." If you cannot resolve the problem using the online services, call Dell for technical assistance. See "Contacting Dell." NOTE: Call technical support from a phone near or at the system so that technical support can assist you with any necessary procedures.
See the contact information for your region. Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
Technical Support Service Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region.
Before You Call If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself.
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Local Numbers, and Country Code Toll-Free Numbers City Code Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business 1-300-65-55-33 City Code: 2 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD)
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Country Code: 673 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 TechFax toll-free: 1-800-950-1329 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government)
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Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax 818 1350 Home and Small Business Technical Support...
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International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com...
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International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support...
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Department Name or Service Area, Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard...
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International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support 1850 543 543 City Code: 1 U.K. Technical Support (dial within U.K. only)
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Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision™, OptiPlex™, toll-free:0120-198-433 and Latitude™) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (Axim™) toll-free: 0120-981-690 Technical Support outside of Japan (Axim) 81-44-556-3468...
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(Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 or 512 728-3772 Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) 3420808075 Home/Small Business Sales (Brussels, Belgium)
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020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business 0800 446 255 Government and Business...
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International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com...
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Customer Service (Penang, Malaysia) 604 633 4949 Country Code: 65 Transaction Sales toll-free: 800 6011 054 Corporate Sales toll-free: 800 6011 053 South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Technical Support 011 709 7710 Country Code: 27 Customer Care...
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International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642...
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City Code Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred 0870 908 0500 Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
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1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...