HP AK373A - StorageWorks All-in-One Storage System 1200r 5.4TB SAS Model NAS Server Release Notes page 8

Workaround
Issue:
Network drive letter path does not work with the Service Release Wizard
Description
Workaround Provide the complete network UNC path of the HP Service Release component.
HP Service Release setup does not automatically launch the HP Service Release Wizard on
Issue:
x64 platforms.
Description
Workaround
Issue:
HP Service Release Wizard does not start automatically after a restart
Description
Workaround
Issue:
The HP Service Release Wizard hangs
Description
Workaround
Issue: Selecting a network path for Windows Server 2003 Service Pack 2 is not accepted
Description
Workaround
Enhancements and Component Updates
Service Release 6.9 provides the following enhancements and updates for storage servers:
• HP StorageWorks All-in-One Update, version 1.4.3
• HP ProLiant Smart Component Updates x86 Editions
• HP ProLiant Smart Component Updates x64 Editions
8
When a check is supplied by the user for applicable ROM Flash components
listed above, the Service Release Wizard will install the ROM Flash component
supplied with the Service Release. The underlying ROM Flash component installer
determines whether the installed version of the component will be updated or not.
Refer to the cpqsetup.log located at C:\CPQSYSTEM\log to verify the installation
status of the ROM Flash component.
NOTE:
Some ROM Flash components may not be applicable to your system.
The HP Service Release wizard can show an error indicating failure in locating
components when a network share is mapped to a drive letter.
After the installation of Service Release, the wizard is not launched automatically.
Launch the wizard manually by selecting the HP Service Release Wizard on the
desktop. Alternately, the wizard can be launched through Start > Program > HP
Service Release > HP Service Release Wizard.
After installing the prerequisite components of HP Service Release 6.9, the wizard
will prompt for a restart. After the restart, the wizard might not start automatically.
Start the wizard manually by selecting the HP Service Release Wizard on the
desktop. Alternately, the wizard can be started through Start > Programs > HP
Service Release > HP Service Release Wizard.
The HP Service Release Wizard might appear to hang while downloading Service
Release components from a network path.
The wizard refreshes it automatically. The refresh occurs every few seconds, and
in certain instances can extend to two minutes. If the hanging issue persists,
restart the system.
When installing the HP Service Release using the Web update version, a Browse
button appears on the Prerequisite page if Microsoft Windows Server 2003
Service Pack 2 is not installed on the system. If you select a network path for the
Service Pack 2 location, the wizard will not accept it.
Copy the Microsoft Windows Server 2003 Service Pack 2 installer on the system
locally, and provide the local path for selection.