Motorola MC3090G - Win CE 5.0 Core User Manual page 113

Table 5-1 Troubleshooting the Mobile Computer (Continued)
Problem
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
Mobile computer does
not emit sound.
Mobile computer turns
itself off.
Tapping the window
buttons or icons does
not activate the
corresponding feature.
A message appears
stating that the mobile
computer memory is
full.
Cause
Mobile computer Replace the mobile computer in the cradle, or reattach the cable
removed from cradle and re-transmit.
or unplugged from
host computer during
communication.
Incorrect cable See the system administrator or refer to the MC3000 Integrator
configuration. Guide.
Communication See the system administrator or refer to the MC3000 Integrator
software was Guide.
incorrectly installed or
configured.
Volume setting is low Mobile computer may be a beeper only configuration or incorrect
or turned off. setting is programmed into device.
Mobile computer is The mobile computer turns off after a period of inactivity. This
inactive. period can be set from one to five minutes, in one-minute
intervals.
Battery is depleted. Recharge or replace the battery.
Battery is not inserted Insert the battery properly. For more information see, Install Main
properly. Battery on page 1-5.
Touch screen not Re-calibrate the screen.
calibrated correctly.
From the mobile computer, Demo window double-tap the Ctl
Panel icon and double-tap on Touch Calibrate. Follow the screen
prompts.
The system crashed. Warm boot the system. To perform a warm boot, see Resetting
the Mobile Computer on page 2-28.
Too many files stored Delete unused memos and records. If necessary, save these
on the mobile records on the host computer.
computer.
Too many Remove unused installed applications from the mobile computer
applications installed to recover memory.
on the mobile
computer.
Maintenance and Troubleshooting
Solution
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