HP Point of Sale rp5000 Getting Started page 17

Solving General Problems (Continued)
Problem
Poor performance is
experienced.
Serial peripheral
device with internal
power source does
not power on.
Getting Started
Cause
Processor is hot.
Hard drive is full.
The device does not
have an external
power source and
the serial port is
configured as a
"standard" serial
port instead of a
"powered" serial
port.
www.hp.com
Solution
1. Make sure the airflow to
the computer is not
blocked.
2. Make sure the fans are
connected and working
properly (some fans only
operate when needed).
3. Make sure the processor
heatsink is installed
properly.
Transfer data from the hard
drive to create more space on
the hard drive.
Reset the two red serial port
jumpers from pins 2 and 3 to
pins 1 and 2. This reconfigures
the port from "standard" to
"powered" mode. See the
Hardware Reference Guide on
the Documentation CD for
instructions on resetting the
jumpers.
Getting Started
13