Toshiba DKT2104-CT User Manual
Toshiba DKT2104-CT User Manual

Toshiba DKT2104-CT User Manual

900 mhz cordless digital telephone with strata ctx business telephone system
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Ph on e: 508 -58 0-25 00
F ax 5 08-5 83- 841 2
1 45 B odw el l S t r eet
A vo n , MA 0 232 2
Datel Communications
145 Bodwell Street
Avon, MA 02322
Phone: 508-580-2500
Toshiba Digital Telephone Systems
Sales
Service
Installation

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Summary of Contents for Toshiba DKT2104-CT

  • Page 1 Ph on e: 508 -58 0-25 00 F ax 5 08-5 83- 841 2 1 45 B odw el l S t r eet A vo n , MA 0 232 2 Datel Communications 145 Bodwell Street Avon, MA 02322 Phone: 508-580-2500...
  • Page 2 Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. Trademarks, registered trademarks, and service marks are the property of their respective owners. Datel Communications Fax: 508-583-8412...
  • Page 3 AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT. Toshiba America Information Systems, Inc. Telecommunication Systems Division 9740 Irvine Boulevard Irvine, California 92618-1697 United States of America TSD 081601 5932 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 4: Limited Warranty

    No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modification or extension is effective unless it is in writing and signed by the vice president and general manager, Telecommunication Systems Division. Tel: 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 5: Table Of Contents

    Installing Optional Headset...15 Chapter 3 – Configuration Entering Program Mode...17 Chapter 4 – The Handset Handset Volume Level ...19 Ringer Volume Level...19 Mute...19 Strata DKT2104-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 6 Door Phone(s) ...40 Emergency Ringdown...41 Held Calls...41 Placing Line Appearances or [DN] Calls on Hold ...41 Retrieving Held Calls ...42 Using Automatic Hold...42 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Strata DKT2104-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 7 Voice Mail - Direct Transfer...51 Troubleshooting ...60 Range and Performance ...61 Nine Simultaneous Conversation Channels...61 Radio Interference...62 Specifications ...62 Index ...63 Strata DKT2104-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Contents Chapter 5 – Features Fax: 508-583-8412...
  • Page 8 For Sales and Service call 508-580-2500 Contents Chapter 5 – Features Strata DKT2104-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 9: Introduction

    Appendix B – Troubleshooting and Specifications covers descriptions of the • Optional Headset, Installation, Troubleshooting, Range, Telephone Line Problems, Specifications and Available Optional or Replacement Items. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 10: Conventions

    (Strata CTX WinAdmin See Figure 10 Application Software and Documentation Library or FYI Internet download), cross-references appear in blue hypertext. Tel: 508-580-2500 For Sales and Service call 508-580-2500 Description Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 11: Related Documents/Media

    96 (Release 4.0), DK40i, DK40, DK280 (Release 3.0 or higher), DK424i, DK424, refer to: Strata DK DKT2004-CT Cordless Digital Telephone User Guide • Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Introduction Related Documents/Media Fax: 508-583-8412...
  • Page 12 For Sales and Service call 508-580-2500 Introduction Related Documents/Media viii Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 13 Handset volume adjustment (three levels) • Two ring levels and a vibration mode • button • button with Message Waiting LED • Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 14: Chapter 1 - The Grand Tour Applications

    LCD display information, and many other important advantages. The cordless digital telephone provides many advantages over a single-line analog or digital telephone. Some of those advantages are: Tel: 508-580-2500 For Sales and Service call 508-580-2500 Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 15 • can be used for CO line appearances, multiple [DN] appearances, or features. If the cordless telephone is attached to a 3000/2000-series desk telephone, the four programmable buttons are the same as the first four buttons on the desk DKT.
  • Page 16: Cordless Digital Telephone Standard Parts

    User Guide • If any of these items are missing, damaged or if you would like replacement parts, contact your System Administrator. Tel: 508-580-2500 For Sales and Service call 508-580-2500 Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 17: Base Unit Controls And Functions

    Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 1398 Line In Line Out Datel Communications The Grand Tour Base Unit Controls and Functions Base Unit Antenna CHARGE LED BATT CHARGE LED POWER ON LED...
  • Page 18: Features

    20-Number Memory Store and Search • Battery Charging System for Optional Standby Battery • 2-Way Handset Mounting • Vibration Ringer Alert • Compact Handset Design • Tel: 508-580-2500 For Sales and Service call 508-580-2500 Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 19: Chapter 2 - Installation

    To reduce risk of fire, use only Model EXP-9590 batteries. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 button to work. If there is a shared digital telephone, you Datel Communications Fax: 508-583-8412...
  • Page 20 ➤ Unplug this product from the wall outlet and refer servicing to qualified service Tel: 508-580-2500 For Sales and Service call 508-580-2500 120VAC 14W Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 21 If you cannot find the information you need, contact Toshiba for assistance. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Installation Step 1: Review Safety Instructions Fax: 508-583-8412...
  • Page 22 Important! Place the cordless telephone to the right of the DKT. If placed on the left of the DKT, the cordless antenna picks up a tone due to its close proximity to the DKT speaker and electronic parts.
  • Page 23 Do not alter the shape of the blades on the polarized plug. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Installation Step 3: Connect Telephone Cords Wide AC Adapter...
  • Page 24 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Modular Cords Line Out to DKT Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Line In to DKT Circuit BDKU/BDKS, PDKU2, RDSU (CTX100 and CTX670). ADKU (CTX100 only) 6056 1175 Fax: 508-583-8412...
  • Page 25 10 hours. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Step 5: Attach Belt Clip to Handset (optional) “Removing and Charging Your Datel Communications Installation Lanyard Clip 1160 1155 Fax: 508-583-8412...
  • Page 26: Removing And Charging Your Battery Pack

    AC adapter is plugged in and that the handset makes good contact with the base unit. Charging Extra Battery Packs The base unit of your cordless telephone has a battery charger for charging an extra battery pack. A compartment latch keeps the battery pack in place during charging.
  • Page 27: Tips On Extending Battery Pack Life

    Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 In Standby Mode None of the keys operate. Handset beeps once. Cannot make call. Replace battery pack before making a call. Datel Communications Installation Installing Optional Headset 1162 Fax: 508-583-8412...
  • Page 28 For Sales and Service call 508-580-2500 Installation Installing Optional Headset Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 29: Chapter 3 - Configuration Entering Program Mode

    PROGRAM without saving changes. To save the changes step to DATA STORE and press Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 at the same time. before pressing Datel Communications 1178 1178b Fax: 508-583-8412...
  • Page 30 M U T E M U T E T A L K Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications is pressed these LEDs P R O G R A M R / V O L S O F T K E Y...
  • Page 31: Chapter 4 - The Handset

    Tel: 508-580-2500 For Sales and Service call 508-580-2500 button button to consult another person in the room without the button to continue the conversation. Datel Communications R/VOL MUTE 1161 R I N G H I G H R / V O L...
  • Page 32: Using The Handset

    . You may see “ ” on the LCD when talking and the ,” the telephone has not been transferred to DKT MODE page Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications ” on the ACQUIRING LINK 1187 Fax: 508-583-8412...
  • Page 33: Switching A Call To Your Cordless Digital Telephone

    Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Switching a Call to Your Cordless Digital Telephone on the base unit. Datel Communications The Handset 1190 Fax: 508-583-8412...
  • Page 34: Switching A Call To The Desk Telephone

    CORDLESS mode. 6067 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Mode Page Scroll Feature Spdial Redial Spkr Hold Cnf/Trn Cordless Digital Telephone with Digital Telephone Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications 1246 HOLD TALK DIAL OPER Fax: 508-583-8412...
  • Page 35: Using Memory

    Tel: 508-580-2500 For Sales and Service call 508-580-2500 PHONE#-- ”. ”. the second time, you have 20 seconds to enter the ”. ”. ” which confirms that you have erased that DELETED Datel Communications The Handset Using Memory Fax: 508-583-8412...
  • Page 36: Chain Dialing

    3. Using the handset, enter the two-digit memory location (01~20) for your account number. Your handset dials the number and you may proceed with your transaction. Tel: 508-580-2500 For Sales and Service call 508-580-2500 Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 37: Chapter 5 - Features Account Code Calls

    Recording (SMDR) report. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 25. Your cordless digital telephone provides many of the functions, you can use your cordless digital Datel Communications buttons perform the same buttons Fax: 508-583-8412...
  • Page 38: Verified/Non-Verified Account Codes

    You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your CTX System Administrator for these numbers: Tel: 508-580-2500 For Sales and Service call 508-580-2500 _______ Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications _______ Fax: 508-583-8412...
  • Page 39: Voluntary Account Codes (Verified/Non-Verified)

    This feature is not supported by the DKT2004-CT. It must be assigned to your DKT. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 . Once you press Datel Communications Features Automatic Busy Redial button. LCD telephones , your call...
  • Page 40: Automatic Callback

    ➤ To cancel ACB ➤ Press Tel: 508-580-2500 For Sales and Service call 508-580-2500 or . Busy tone stops, followed by success tone, then busy or extension button + Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 41: Auto Redial

    Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 must be programmed as one of the four flexible . Make sure that you press the same [DN] or Datel Communications Features Auto Redial Fax: 508-583-8412...
  • Page 42: Call Forward Categories

    Call Forward - No Answer – Forwards all calls to your station whenever you do • not answer the call within a designated time (set by you when you enable the feature). Tel: 508-580-2500 For Sales and Service call 508-580-2500 Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 43 Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 + ext. no. + old Pass Code (1~15 digits) + after entering the single digit. ÆÃ Datel Communications Features Call Forward + new after entering the ÆÃ...
  • Page 44 + Timer + (Tone) Æ%#! + ext. no. + Pass Code + Æ (Tone) Æ%$! (Tone) + ext. no. + Pass Code + Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Æ Æ Æ Æ Æ Æ + Dest. No. + Æ...
  • Page 45: Call Park Orbits

    + Timer + Æ%$# (Tone) + ext. no. + Pass Code + Æ%& (Tone) + ext. no. (Tone) + old Pass Code + Æ Datel Communications Features Call Park Orbits Æ (Tone) + Dest. No. Æ (Tone) + Dest. No.
  • Page 46 . The LED flashes green (consultation-hold). . The chosen orbit appears on the LCD..or your extension button + to retrieve a parked call. The extension LED Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications for the extension from which Fax: 508-583-8412...
  • Page 47: Call Pickup

    Picks up a call ringing to a terminal in the specified Pickup Group. Picks up a call ringing to the specified extension number only. Other lines ringing on the same phone are unaffected. Picks up any incoming outside line call. Datel Communications Features Call Pickup Fax: 508-583-8412...
  • Page 48 Must enter three digits (e.g., 007). Picks up a call held on the specified extension number, + Ext. No. regardless of the instrument(s) on which it appears. Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 49: Call Waiting

    For Sales and Service call 508-580-2500 +2/' LED lights steady. .This disconnects the current call and then connects LED remains steady. LED flashes at the incoming call rate. button to connect directly to another Datel Communications Features Call Waiting Fax: 508-583-8412...
  • Page 50: Do Not Disturb

    For Sales and Service call 508-580-2500 (hear Success Tone). The LED lights steady red (hear Success Tone). The LED lights goes out (hear Success Tone). This sets DND as if activated by the Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications (hear Fax: 508-583-8412...
  • Page 51: Door Lock(S)

    For Sales and Service call 508-580-2500 (hear Success Tone). button(s), which enable you to unlock a button is programmed for a specific lock. Door Lock button or + the Door Lock Number (see Datel Communications Features Door Lock(s) Location Fax: 508-583-8412...
  • Page 52: Door Phone(S)

    (in-use) and you are connected to the door phone..or to pick up door phone calls ringing someone else’s phone, press extension + + directory number. Tel: 508-580-2500 For Sales and Service call 508-580-2500 Name/Location Door Phone Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Name/Location Fax: 508-583-8412...
  • Page 53: Emergency Ringdown

    You hear recall tone when your station is idle (or two times only when busy) if you do not retrieve the held call before “Hold the recall” time set in system programming expires. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Features Emergency Ringdown Fax: 508-583-8412...
  • Page 54: Retrieving Held Calls

    . You can also switch between a new and the original . Automatic Hold is assigned on a station-by- or [DN] to receive or originate a new call, while on one call. Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications or [DN]. Fax: 508-583-8412...
  • Page 55: Isdn Outgoing Calling

    5. Press . The dialed digits are not sent until you press this button or until the timer expires. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Features ISDN Outgoing Calling Fax: 508-583-8412...
  • Page 56: Message Waiting

    4. To manually turn off your Msg LED, press your extension button, then press . Do this step for each message received. Tel: 508-580-2500 For Sales and Service call 508-580-2500 Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications button/LED is mentioned in the Fax: 508-583-8412...
  • Page 57: Off-Hook Call Announce

    After reaching a busy station, press . A muted tone is heard at the busy station, indicating that a call is waiting. The station number displays. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Features Off-hook Call Announce and, after one long Fax: 508-583-8412...
  • Page 58: Do Not Disturb Override

    Tel: 508-580-2500 For Sales and Service call 508-580-2500 DND OVR DENY, if the station you called denies DND OVRD EXEC OVR DENY, if the station you called denies Executive Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Soft Key. Fax: 508-583-8412...
  • Page 59: Class Of Service Override

    Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 . Dial tone stops. Your LCD prompts you to enter a code. can allow stations with the shared button “Privacy” Datel Communications Features Paging page 49.) Fax: 508-583-8412...
  • Page 60: Answering A Page

    Zone number. Tel: 508-580-2500 For Sales and Service call 508-580-2500 and enter the Group number (01~16) and enter the zone number..or extension + Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications . This pages Fax: 508-583-8412...
  • Page 61: Privacy

    For Sales and Service call 508-580-2500 , the Privacy Release LED turns Off. again; the process repeats. to set privacy. The LED lights steady red. Others are again to cancel the feature. The LED turns Off. Datel Communications Features Privacy and/or a allows other .
  • Page 62: Release And Answer

    Tel: 508-580-2500 For Sales and Service call 508-580-2500 5HOHDVH DQG $QV . The Line or [DN] LED flashes to indicate a new and dial a “transfer-to” destination. Then, press Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications . This Fax: 508-583-8412...
  • Page 63: Making A Call Using Speed Dial

    Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 is pressed, all of the digits entered . Although the outside line is . You hear feature dial tone.22 Datel Communications Features Tone/Pulse Dialing Fax: 508-583-8412...
  • Page 64 Voice Mail - Direct Transfer 3. Enter the VM mailbox number (usually the same as the extension number), then press . The call transfers immediately and your extension becomes idle. Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 65: Feature Access Codes

    Ext. button + Ext. button + + Dest. No Ext. button + + Dest. No. Ext. button + + Dest. No. + Timer + Ext. button + + Dest. No. + Timer + Ext. button + Datel Communications Fax: 508-583-8412...
  • Page 66 + ext. no. + old Pass Code + + Orbit Number Ext. button + + Orbit Number Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications + Dest. No. + + Dest. No. + + Dest. No. + + Timer + Dest. No. + + Timer + Dest.
  • Page 67 + ext. no. + Pass Code Number + + ext. no. + Pass Code Number + + Door Lock Number + Door Phone No. Datel Communications Feature Access Codes Voice Mail - Direct Transfer + new Security Code (1~15 Fax: 508-583-8412...
  • Page 68 + Ext. no. + Ext. no. + Message No. + Private Network No. Voice First: ; Tone First: , , or + Group Number + Group Number + Zone Number Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 69 + Index Number (400~499) + Index Number (500~599) + Index Number (600~699) + Index Number (700~799) + Index Number + old Code + + Ext. Number Datel Communications Feature Access Codes Voice Mail - Direct Transfer + new Code + Fax: 508-583-8412...
  • Page 70 For Sales and Service call 508-580-2500 Feature Access Codes Voice Mail - Direct Transfer Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 71 Range and Performance • Nine Simultaneous Conversation Channels • Radio Interference • Specifications • Available Optional or Replacement Items • Access Codes • Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Datel Communications Fax: 508-583-8412...
  • Page 72: Troubleshooting

    Troubleshooting Troubleshooting If your cordless telephone is not performing to your expectations, try these suggestions. If you are still unable to resolve the problems, contact your telephone system administrator. Do not attempt to service this unit yourself. All service must be done by qualified service personnel.
  • Page 73: Range And Performance

    Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 Troubleshooting and Specifications Datel Communications Range and Performance Fax: 508-583-8412...
  • Page 74: Radio Interference

    Width 2.125 inches Depth 0.875 inches Height 6.5 inches with antenna Approximately. 10.5 oz. with battery Capacity 400 mAh, 4.8V Talk Mode 2.5 hours (typical) Standby Mode 42 hours (typical) Strata DKT2004-CT Cordless Digital Telephone 10/02 Datel Communications Fax: 508-583-8412...
  • Page 75: Index

    29, call park, orbits, call pickup, 35, chain dialing, change pass code, conferencing, configuration, dial a stored number, direct station selection buttons, direct station selection buttons (hotline), Datel Communications Fax: 508-583-8412...
  • Page 76 (OCA), off-hook call announce (OCA), 45, override access codes, busy, do not disturb, executive, privacy, travelling class, override calls, paging, access codes, pass code, pick up group calls, Strata CTX DKT3000/2000-Series Telephone Datel Communications Fax: 508-583-8412 12/01...
  • Page 77 53, Strata DKT2004-CT Cordless Digital Telephone 10/02 Tel: 508-580-2500 For Sales and Service call 508-580-2500 voice mail access codes, direct transfer, volume control, voluntary account codes (verified/non- verified), Datel Communications Index R ~ V Fax: 508-583-8412...

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