Troubleshooting; Other Software - Canon EOS 10D Instruction Manual

Troubleshooting

If DPP is not operating correctly, refer to the items below.
Installation could not be completed correctly
You cannot install the software if a user setting other than [Computer
administrator] privilege or [Administrator] privilege is selected. Select
the [Computer administrator] privilege user setting in Windows XP or
the [Administrator] privilege user setting in Windows 2000. For
detailed information on selecting the user setting, refer to your
computer User's Manual.
DPP does not work
DPP does not operate correctly on a computer if its system
requirements does not meet. Use DPP on a computer with compatible
system requirements (p.3).
Even if your computer has the RAM capacity (memory) described in
the system requirements (p.3), if other applications are running at the
same time as DPP, you may not have sufficient RAM (memory). Exit
any applications other than DPP.
Images do not display properly
Images that are not supported by DPP do not display. There are
various types of JPEG and TIFF images, so JPEG images other than
Exif 2.2 and 2.21 compatible images and TIFF images other than Exif
compatible images may not display properly (p.3).
When a dust-erased image (p.49 to p.52, p.79 to p.82)
a window other than the copy stamp window, it is displayed as it was
before dust erasure was performed. Check dust-erased images in the
copy stamp window.
An image could not be adjusted
The image adjustment function of the [RAW] tool palette cannot be
used on JPEG and TIFF images. Adjust these images with the [RGB]
tool palette (p.90).
PowerShot Pro1 RAW images cannot be adjusted with the image
adjustment function of the [RAW] tool palette. Adjust these images
with the [RGB] tool palette (p.90).
A recipe could not be pasted (applied) to another image
You cannot paste (apply) rotation
trimming (p.31,
p.82) of an image to another image as a recipe. Trim the image or
erase dust of the image using the copy/paste function in each window
and rotate each image individually.
The adjustment contents (recipe) of RAW images that has been
adjusted with the image adjustment function of the [RAW] tool palette
cannot be applied to JPEG or TIFF images (p.90).
Color appears weak in the image when viewed with

other software

A RAW image which has a color space other than sRGB set
p.59, p.60)
image will appear weak in color when viewed in software that is only
compatible with sRGB color space. In this case, set the RAW image
color space to sRGB, convert again to a JPEG or TIFF image and
is displayed in
save, and then view this image.
(p.9, p.21, p.87, p.92,
p.77), dust erasure (copy stamp)
and is then converted and saved as a JPEG or TIFF
Introduction
Contents at
a Glance
1
Basic
Operation
2
Advanced
Operation
p.93),
(p.49 to p.52, p.79 to
Advanced
3
Image Editing
and Printing
Processing
4
Large Numbers
of Images
5
Editing JPEG
Images
(p.52,
Reference
Index
85