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Desktop PC
User Guide
G13CHR

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Summary of Contents for Asus G13CHR

  • Page 1 Desktop PC User Guide G13CHR...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 3: Table Of Contents

    Contents Notices ..............................4 Safety information .........................11 Conventions used in this guide....................12 Where to find more information ....................12 Package contents ...........................13 Chapter 1 Getting started Welcome! ............................15 Getting to know your computer ....................15 Setting up your computer......................26 Turning your computer ON ......................28 Enabling fast startup ........................28 Chapter 2 Connecting devices to your computer...
  • Page 4: Notices

    Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 5 The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
  • Page 6 Déclaration de conformité d’Industrie Canada Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Le présent appareil est conforme aux normes CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 7 VCCI: Japan Compliance Statement VCCI Class B Statement This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual.
  • Page 8 ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed...
  • Page 9 The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for the country...
  • Page 10 IMPORTANT! To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located. FCC COMPLIANCE INFORMATION Per FCC Part 2 Section 2.1077 Asus Computer International Responsible Party: 48720 Kato Rd, Fremont CA 94538.
  • Page 11: Safety Information

    Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth. DO NOT place on uneven or unstable work surfaces.
  • Page 12: Conventions Used In This Guide

    Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS websites The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at https://www.asus.com/support/contact for the contact information of...
  • Page 13: Package Contents

    Package contents Desktop PC Keyboard x 1 (Optional) Mouse x1 (Optional) G13CHR Power cord x1 Installation Guide x1 Warranty Card x1 • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with...
  • Page 15: Chapter 1 Getting Started

    All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. Getting to know your computer Illustrations are for reference only. The ports, their locations and the chassis color vary with different models.
  • Page 16 Power button. Press this button to turn on your computer. Audio port. This port connects to a headphone, microphone or speaker. USB 3.2 Gen 1 ports. These ports connect to USB 3.2 Gen 1 devices such as mouse, printer, scanner, camera, PDA, and others. USB 3.2 Gen 1 devices can only be used for data storage.
  • Page 17 USB 3.2 Gen 2 ports. These 9-pin Universal Serial Bus (USB) ports are for USB 3.2 Gen 2 devices. We strongly recommend that you connect USB 3.2 Gen 2 devices to USB 3.2 Gen 2 ports for faster and better performance for your USB 3.2 Gen 2 devices. ASUS G13CHR...
  • Page 18 Realtek 2.5Gb Ethernet port. This port allows 2.5Gbps Ethernet connection to a Local Area Network (LAN) through a network hub. Refer to the table below for the Ethernet port LED indications. Realtek 2.5Gb Ethernet port LED indications ACT/LINK SPEED Activity/Link LED Speed LED Status Description...
  • Page 19 PCIEX1_2 • Refer to Installing a graphics card in your computer for detailed instructions. ASUS Graphics Cards (on selected models only). The display output ports on these optional ASUS Graphics Cards may vary with different models. Air vents. These vents allow air ventilation.
  • Page 20 Installing memory in your computer This desktop PC comes with four Double Data Rate 5 (DDR5) Dual Inline Memory Module (DIMM) sockets. The figure illustrates the location of the DDR5 DIMM sockets. DIMM_A1 DIMM_A1 DIMM_A2 DIMM_A2 DIMM_B1 DIMM_B1 DIMM_B2 DIMM_B2 Channel Sockets Channel A...
  • Page 21 DIMM_B1 DIMM_B2 Total memory capacity 12GB 16GB 16GB 16GB 16GB 24GB 32GB 32GB 32GB 16GB 16GB 32GB 48GB 16GB 16GB 16GB 64GB 32GB 32GB 64GB 16GB 16GB 16GB 16GB 96GB 32GB 32GB 32GB 128GB 32GB 32GB 32GB 32GB ASUS G13CHR...
  • Page 22 Installing memory in your computer To install memory in your computer: Turn off your computer. Unplug all cables from your computer. Open your computer case. Remove the graphics card. Locate an empty DIMM socket. Press down and outward on the DIMM ejector(s) to unlock the DIMM socket. START RESET START...
  • Page 23 DIMM into the socket until the ejector(s) snap(s) back into place. START RESET START RESET Install the graphics card. Close your computer case. The above pictures are for reference only. The inner structure of the desktop PC may vary. ASUS G13CHR...
  • Page 24 Installing a graphics card in your computer To install a graphics card in your computer: Turn off your computer. Unplug all cables from your computer. Open your computer case and locate PCIEX16_1 slot if you are installing the first or the primary graphics card.
  • Page 25 Use a screw driver and a screw to lock the graphics card on the chassis. (Optional) Connect a proper power supply plug to the graphics card. ASUS G13CHR...
  • Page 26: Setting Up Your Computer

    Plug the monitor to a power source. • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
  • Page 27 Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. ASUS G13CHR...
  • Page 28: Turning Your Computer On

    Turning your computer ON This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: Turn your monitor ON. Press the power button on your computer. Power button Wait until the operating system loads automatically.
  • Page 29: Chapter 2 Connecting Devices To Your Computer

    This desktop PC provides USB 3.2 Gen 2, USB 3.2 Gen 1 and USB 2.0 ports on the top and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device: • Insert the USB storage device to your computer. Top panel Rear panel ASUS G13CHR...
  • Page 30: Connecting Microphone And Speakers

    Connecting microphone and speakers This desktop PC comes with headset audio port (including microphone in & speaker out) on the top panel. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1 -channel, and 7.1-channel speakers. Connecting Headphone and Mic Connecting 2-channel Speakers Chapter 2: Connecting devices to your computer...
  • Page 31 Connecting 4-channel Speakers Connecting 5.1-channel Speakers ASUS G13CHR...
  • Page 32 Connecting 7.1-channel Speakers Chapter 2: Connecting devices to your computer...
  • Page 33: Connecting Multiple External Displays

    From the Start menu, click Settings > System > Display. Configure the settings for your displays. For some graphic cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows. ASUS G13CHR...
  • Page 34: Connecting An Hdtv

    Connecting an HDTV Connect a High Definition TV (HDTV) to the HDMI™ port of your computer. • You need an HDMI™ cable to connect the HDTV and the computer. The HDMI™ cable is purchased separately. • To get the best display performance, ensure that your HDMI™ cable is less than 15 meters. Chapter 2: Connecting devices to your computer...
  • Page 35: Chapter 3 Using Your Computer

    • Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Desktop PC. ASUS G13CHR...
  • Page 36 Chapter 3: Using your computer...
  • Page 37: Chapter 4 Connecting To The Internet

    Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS G13CHR...
  • Page 38 Connecting via a local area network (LAN) To connect via a LAN: Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable Turn on your computer.
  • Page 39 From the Open Network and Sharing Center screen, click Change Adapter settings. Right-click on your LAN and select Properties. Click Internet Protocol Version 4(TCP/ IPv4) and click Properties. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ASUS G13CHR...
  • Page 40 Return to the Network and Sharing Center and then click Set up a new connection or network. Select Connect to the Internet and click Next. Select Broadband (PPPoE) and click Next. Follow the next onscreen instructions to complete the setup. Configuring a static IP network connection To configure a static IP network connection: Repeat steps 1 to 4 of the previous section.
  • Page 41: Wireless Connection

    Wireless connection Installing the ASUS Wi-Fi moving antenna Connect the bundled ASUS Wi-Fi moving antenna connector to the Wi-Fi ports at the back of the chassis. • Ensure that the ASUS Wi-Fi moving antenna is securely installed to the Wi-Fi ports.
  • Page 42 Chapter 4: Connecting to the Internet...
  • Page 43: Chapter 5 Troubleshooting

    If the keyboard is not responding, press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? •...
  • Page 44 The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
  • Page 45 Check if the disc is centered in the tray, especially for the discs with non-standard size or shape. • Check if the disc is scratched or damaged. The DVD drive eject button is not responding. From the Start menu, click File Explorer. , then click Eject from the menu Right-click ASUS G13CHR...
  • Page 46 • Ensure that the power cord is properly Your computer’s power cord connected. is not properly connected. • Use other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. Display Problem Possible Cause Action •...
  • Page 47 Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
  • Page 48 • Remove the extra memory modules Memory module problems The system often that you have installed, then try again. hangs or freezes. • Contact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow.
  • Page 49 • Contact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support for the service center information.
  • Page 50 Chapter 5: Troubleshooting...
  • Page 51: Appendix Working With Windows

    Log off from Windows® or switch to a different user account Launching the Start menu You can launch the Start menu in two ways: • Position your mouse pointer over the Start icon on your desktop then click it. • Press the Windows® logo key on your keyboard. ASUS G13CHR...
  • Page 52: Windows® Apps

    Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Computer. You can open programs in two ways: • Position your mouse pointer over the program then click to launch it. •...
  • Page 53: Connecting To Wired Networks

    Shut Down Windows. Select Shut down from the drop- down list then select OK. • If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off. ASUS Desktop PC...
  • Page 54: Putting Your Computer To Sleep

    Putting your computer to sleep You can put your computer to Sleep mode in two ways: Launch the Start menu, select the power icon then select Sleep to put your computer to • sleep. From the log-in screen, select the power icon then select Sleep. •...

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