Related Manuals for LG SIGNATURE WM9500HKA
Summary of Contents for LG SIGNATURE WM9500HKA
- Page 1 OWNER’S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. WM9500H*A MFL68005505 www.lg.com Rev.04_072016...
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Page 2: Table Of Contents
TABLE OF CONTENTS PRODUCT FEATURES 32 SMART FUNCTIONS Smart Appliance Connectivity SAFETY INSTRUCTIONS FCC Notice (For transmitter module contained in this product) IMPORTANT SAFETY INSTRUCTIONS FCC RF Radiation Exposure Statement Using Smart Diagnosis™ PRODUCT OVERVIEW 37 MAINTENANCE Parts Accessories Regular Cleaning Cleaning the Door Seal INSTALLATION Cleaning the Water Inlet Filters... -
Page 3: Product Features
HIGH TEMPERATURE STEAM CYCLES (on some models) LG's unique, high-temperature steam cycles help to remove tough stains. SMART DIAGNOSIS™ Should you experience any technical difficulty with your washer, it has the capability of transmitting data by phone to the Customer Information Center. -
Page 4: Safety Instructions
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. - Page 5 SAFETY INSTRUCTIONS • Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance. • When moving or installing the product in a different location, call qualified service personnel for installation and service. • The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet minimize the possibility of electric shock from this appliance.
- Page 6 SAFETY INSTRUCTIONS • If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use. • If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it im- mediately, and contact an LG Electronics customer information center.
- Page 7 SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS • Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance;...
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Page 8: Product Overview
PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Detergent dispenser Door seal Pump drain hose Water inlets Drain pump filter cover Water circulation nozzles Door Shipping bolts Drain pump filter Leveling feet Power cord Drain hose Accessories Included Accessories Optional Accessories Non-skid pads Hot/cold water hoses Caps for covering Pedestal or Pedestal washer... -
Page 9: Installation
INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Choosing the proper location Unpacking and removing Connecting the water line shipping bolts Connecting the drain line Leveling the washer Connecting to the power supply Testing the washer... -
Page 10: Product Specifications
10 INSTALLATION Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Model WM9500H*A Electrical requirements 120 VAC @ 60 Hz Min. / Max. water pressure 20 – 120 psi (138–827 kPa) 75.2 cm (W) X 86.4 cm (D) X 104.5 (H), 143 cm (D with door open) Dimensions 29 5/8”... -
Page 11: Choosing The Proper Location
INSTALLATION Choosing the Proper • Never install the washer on a platform or weakly Location supported structure. NOTE Install the washer on a solid floor that is strong and • The washer must be installed on firm flooring to rigid enough to support the weight of the washer, even when fully loaded, without flexing or bouncing. -
Page 12: Unpacking And Removing Shipping Bolts
12 INSTALLATION Unpacking and Removing NOTE • Save the bolt assemblies for future use. To prevent Shipping Bolts damage to internal components, do not transport the washer without reinstalling the shipping bolts. Lift the washer off the foam base. • Failure to remove shipping bolts and retainers may After removing the carton and shipping material, cause severe vibration and noise, which can lead lift the washer off the foam base. -
Page 13: Connecting The Water Lines
• Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact LG Customer Service for assistance in buying hoses: 1-800-984-6306. NOTE Flush out the inlet hoses. -
Page 14: Connecting The Drain Hose
14 INSTALLATION Connecting the Drain Hose Option 2: Laundry Tub Clip the end of the hose into the elbow NOTE bracket. • The drain hose should always be properly secured. Connect the elbow bracket within 4 inches Failure to properly secure the drain hose can result (10 cm) of the end of the drain hose. -
Page 15: Leveling The Washer
INSTALLATION Leveling the Washer Recheck the washer’s levelness. Push or rock the top edges of the washer gently The drum of your new washer spins at very high to make sure the washer does not rock. If the speeds. To minimize vibration, noise, and unwanted washer rocks, repeat steps 1-3. -
Page 16: Connecting To The Power Supply
16 INSTALLATION Connecting to the Power Testing the Washer Supply Check if the washer is properly installed and run a test cycle. The washer should be plugged into a 120-VAC, 60 Hz grounded 3-prong outlet. Plug in the washer. Load the washer with 6 pounds of laundry (approximately 6 thick bath towels). -
Page 17: Operation
OPERATION OPERATION Using the Washer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Sort Laundry and Load the Washer Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer. -
Page 18: Sorting Laundry
18 OPERATION Sorting Laundry Sort Laundry By colors By Soil By Fabric By Lint CAUTION Lint White Heavy Delicates • The washer can be fully loaded, but the drum Producer should not be tightly packed with items. The Lint Lights Normal Easy Care door of the washer should close easily. -
Page 19: Loading The Washer
OPERATION Loading the Washer Adding Cleaning Products • Check and empty pockets. Paper clips, coins, Loading the Dispenser matches, etc. can damage clothing and the washer. To add detergent, bleach, and fabric softener to the • Close zippers and hooks, and tie drawstrings to automatic dispenser. - Page 20 20 OPERATION IMPORTANT: NOTE • Do not place or store laundry products, such as • Never exceed the manufacturer’s detergent, bleach, or liquid fabric softener, on recommendations when adding detergent. Using top of your washer or dryer. Wipe up any spills too much detergent can result in detergent buildup immediately.
- Page 21 OPERATION Fabric Softener Compartment Maximum This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle. Normal Load Amount Do not exceed the manufacturer’s recommendations when adding softener. Using too much fabric softener Liquid Powdered detergent detergent can result in buildup in clothing and the washer.
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Page 22: Control Panel
22 OPERATION Control Panel Control Panel Features Door Lock Indicator Power On/Off Button Press to turn the washer on. Press again to turn the The Door Lock indicator will light up once a cycle has washer off. Pressing the Power button during a cycle started. -
Page 23: Wash Cycles
OPERATION Wash Cycles Wash cycles are designed for the best wash performance for each type of load. Select the cycle that best matches the load contents for maximum wash performance and fabric care. For best results, follow the fabric care labels on your garments. For a guide to the symbols used on fabric care labels. Press the button to select the desired cycle. - Page 24 24 OPERATION Choosing by Wash Cycle Description Use the Speed Wash cycle to quickly wash lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments. Speed Wash NOTE: Use very little detergent in this cycle. For additional, add an extra rinse using the Extra Rinse button.
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Page 25: Cycle Guide
OPERATION Cycle Guide Cycle Delay Cycle Wash Temp. Spin Speed Soil Level Extra Rinse Modifiers Wash Extra High Heavy Turbo Wash™ High Bright ● ● Steam Warm Medium Normal Whites™ Pre Wash Cold Tap Cold No Spin Light Extra High Turbo Wash™... - Page 26 26 OPERATION Cycle Delay Cycle Wash Temp. Spin Speed Soil Level Extra Rinse Modifiers Wash Extra Hot Extra High Heavy Turbo Wash™ High ● ● Heavy Duty Steam Warm Medium Normal Cold Wash Cold Pre Wash Tap Cold Light Extra Hot Extra High Heavy Turbo Wash™...
- Page 27 OPERATION Cycle Delay Cycle Wash Temp. Spin Speed Soil Level Extra Rinse Modifiers Wash Heavy ● ● Delicates Pre Wash Warm Medium Normal Cold Wash Cold Tap Cold No Spin Light Extra High Heavy High ● ● Towels Turbo Wash™ Warm Medium Normal...
- Page 28 28 OPERATION Cycle Delay Cycle Wash Temp. Spin Speed Soil Level Extra Rinse Modifiers Wash ● Tub Clean Steam Heavy ● ● Sportswear Warm Medium Normal Cold Tap Cold No Spin Light Extra High Heavy Downloaded High ● ● Pre Wash Warm Medium Normal...
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Page 29: Cycle Modifier Buttons
OPERATION Cycle Modifier Buttons Spin Higher spin speeds extract more water from clothes, Each cycle has default settings that are selected reducing drying time and saving energy. Press the automatically. You may also customize these settings Spin button until the desired speed is selected. Some using the cycle modifier buttons. -
Page 30: Special Cycles/Features
30 OPERATION Special Cycles/Features Option Buttons After selecting a cycle, press the buttons to select Your washer features several additional cycle options additional features for your load. that customize cycles to meet your individual needs. To use these options, select the desired option after NOTE selecting the desired cycle. - Page 31 OPERATION Cold Wash Child Lock This option saves energy by using cooler water while Use this option to disable the controls. This feature increasing the wash and rinse times to maintain wash can prevent children from changing cycles or performance. operating the machine.
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Page 32: Smart Functions
SMART FUNCTIONS Profile Setup (ID and Password Setup) Smart Appliance Connectivity You can skip these steps if you already have an LG account at http://us.smartthinQ.com Connectivity Overview Run the LG Smart Laundry & DW application on This smart appliance offers options for doing laundry. - Page 33 SMART FUNCTIONS Product Registration and Wi-Fi Setup NOTE • LG electronics is not responsible for any network Run the LG Smart Laundry & DW application on connection problems or any faults, malfunctions, or a smart phone. errors caused by network connection.
- Page 34 34 SMART FUNCTIONS Using Remote Start Smart Diagnosis™ Press and hold the Remote Start button. The Use a phone to record the Smart Diagnosis™ signal to solve problems with the appliance. The application Remote LED on the control panel is illuminated can analyze the signal and help you solve the if the appliance is connected to a Wi-Fi network.
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Page 35: Fcc Notice (For Transmitter Module Contained In This Product)
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This LG Electronics will also provide open source code equipment generates, uses, and can radiate radio to you on CD-ROM for a charge covering the cost... -
Page 36: Using Smart Diagnosis
Should you experience any problems with your washer, it has the capability of transmitting data to your smart phone using the LG Smart Laundry & DW application or via your telephone to the LG call center. Smart Diagnosis™ cannot be activated unless your washer is turned on by pressing the Power button. If your washer is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™. -
Page 37: Maintenance
MAINTENANCE MAINTENANCE WARNING To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire Owner’s Manual, including the Important Safety Instructions, before operating this washer. • Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death. - Page 38 38 MAINTENANCE Removing Mineral Buildup Cleaner Instructions In areas with hard water, mineral scale can form on Tub cleaner Add to main detergent internal components of the washer. Periodically clean compartment of detergent the mineral buildup on the internal components to Lime scale remover dispenser lid extend the lifespan of the washer.
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Page 39: Cleaning The Door Seal
MAINTENANCE Cleaning the Door Seal Cleaning the Water Inlet Filters Clean the door seal once a month to prevent build-up of dirt. If the washer does not fill properly, an error message will show on the display. The inlet valve filter screens Wear rubber gloves and protective goggles. -
Page 40: Cleaning The Drain Pump Filter
40 MAINTENANCE Cleaning the Drain Pump Recap the plug onto the drain hose and attach the drain hose. Filter The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. WARNING Insert the drain pump filter. -
Page 41: Care In Cold Climates
MAINTENANCE Care in Cold Climates When the Water Line is Frozen Storing the Washer Turn off the faucets connected with the water lines. If the washer will not be used for an extended period of time and is in an area that could be exposed to Pour hot water on the frozen faucets to thaw the freezing temperatures, perform the following steps to water lines and remove them. -
Page 42: Troubleshooting
42 TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions Why does my washer make loud banging noises while it is filling with water? This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. -
Page 43: Before Calling For Service
TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service. - Page 44 44 TROUBLESHOOTING Operation Problem Possible Cause Solutions Check hoses for leaks, cracks and splits. Inlet hose connection is loose at faucet or washer. Check and tighten hose connections. The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
- Page 45 TROUBLESHOOTING Problem Possible Cause Solutions Power cord is not properly Make sure that the plug is plugged securely into a plugged in. grounded, 3-prong, 120-VAC, 60 Hz outlet. Washer will not turn House fuse is blown, circuit Reset circuit breaker or replace fuse. Do not increase breaker has tripped, or power fuse capacity.
- Page 46 46 TROUBLESHOOTING Problem Possible Cause Solutions Control panel has powered off This is normal. Press the Power button to turn the due to inactivity. washer on. Washer is unplugged. Make sure cord is plugged securely into a working outlet. Water supply is turned off. Turn both hot and cold faucets fully on.
- Page 47 TROUBLESHOOTING Performance Problem Possible Cause Solutions Washer not unloaded Always remove items from the washer as soon as the promptly. cycle is complete. The washer can be fully loaded, but the drum should not Wrinkling Washer overloaded. be tightly packed with items. The lid of the washer should close easily.
- Page 48 48 TROUBLESHOOTING Error Codes Problem Possible Cause Solutions Water supply faucets are not Make sure that the water faucets are fully open. fully open. Make sure that the hoses are not kinked or pinched. Be Water line hoses are kinked, careful when moving the washer during cleaning and pinched, or crushed.
- Page 49 TROUBLESHOOTING Problem Possible Cause Solutions The tub does not rotate or Close and secure the door. If the message keeps The door is not secured. appearing, unplug the power cord and call for service. Water in the washer Drain hose is kinked, pinched, Make sure the drain hose is free of clogs, inks, etc., and drains slowly or not or clogged...
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Page 50: Warranty (Usa)
Should your LG Washer fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, including U.S. - Page 51 • The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals. • Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not approved or specified by LG.
- Page 52 TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION For additional product information, visit the LG website at http://www.lg.com For assistance using this product or to schedule service, contact LG Electronics at 1-800-984-6306. For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813...
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- Page 55 For inquires or comments, visit www.lg.com or call: 1-800-984-6306...