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Asus PG38UQ Service Manual
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Monitor Service Manual
Model: PG38UQ
 
 
 
 
 
 
 
 
 
 
Version no. V01
Release date: Dec.07, 2023
 
 
 
 
 
 
 
 
 
 
1
 

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Summary of Contents for Asus PG38UQ

  • Page 1 Monitor Service Manual Model: PG38UQ                     Version no. V01 Release date: Dec.07, 2023                      ...
  • Page 2 ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement. This limit also applies to ASUS’ suppliers and its reseller. It is the maximum for which ASUS, its suppliers, and your reseller are collectively responsible.
  • Page 3 Table of Contents 1. Safety Precautions ..............................4 2. Exploded View ..............................5 3. Disassembly & Assembly SOP ..........................7 4. Trouble shooting ..............................23...
  • Page 4: Safety Precautions

    1. Safety Precautions Safety information  Before setting up the monitor, carefully read all the documentation that came with the package.  To prevent fire or shock hazard, never expose the monitor to rain or moisture.  Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
  • Page 5: Exploded View

      2. Exploded View                                ...
  • Page 6   ASUS Description ASUS Description PANEL BKT_HOLDER BKT_VESA SCREW Q3 6 26+27+28+29+30 SCREW M4*8 REAR_COVER +31+32+34+48 INSULATING SHEET RUBBER PAD 213.2*210.8*0.43 SCREW M4 10 SPEAKER SCREW M3 6(SPEAKER/REAR_ BKT_HINGE COVER) SCREW M3 6(SPEAKER/REAR_ SCREW M3 8 COVER) 8+10+11+13 MIDDLE_FRAME Cover_IO...
  • Page 7: Disassembly & Assembly Sop

    3. Disassembly & Assembly SOP 3.1. Precaution Please read the precautions as follows to prevent any damages to the LCD Monitor. Make sure all power connection is removed. Be sure that the LCD Monitor is in power off status. Prepare soft cloth and sponge as working platform to place LCD monitor horizontally.
  • Page 8 Information in this section is to perform the disassembly procedure of the LCD monitor. Depending on the failures, replace the defective parts accordingly.   ASUS VA24EHE LCD monitor consists of various subsystems. This section describes the procedures for LCD monitor disassembly. In addition, the detailed disassembly procedures of individual subsystem will be provided for your service needs.
  • Page 9     3.3.2 Main Subsystem   1. Use disassembly tool to open all the latches along the edge of the Rear Cover. (Note: Don’t damage the key board.)   MAIN_FRAME 1. Disconnect the pins to remove the rear cover. 2. Remove the tapes and the aluminum foil.
  • Page 10   3. Disconnect the connectors. Remove the screws to remove the main board, power board and the BKT. Description Q’ty Screw Torque Picture & Spec Screw(main board/power 6±1kgf.cm board/BKT) mark in Blue Screw(main board /BKT) 6±1kgf.cm mark in Red  ...
  • Page 11   5. Remove the screws to remove the BKT_VESA. Description Q’ty Screw Torque Picture & Spec Screw(BKT_VESA 12±2kgf.cm /PANEL)
  • Page 12   6. Remove the screws to remove the BKT_HINGE. Description Q’ty Screw Picture & Spec Torque Screw(BKT_HINGE 6±1kgf.cm /PANEL) 7. Remove the screws to remove the middle frame and the panel. Description Q’ty Screw Torque Picture & Spec Screw(Middleframe/PANEL) 3±0.5kgf.cm...
  • Page 13   USB Board Remove the screws to remove the USB board. Description Q’ty Screw Torque Picture & Spec Screw(USB board/rear 4±1kgf.cm cover) BKT_HINGE & stand ass'y Remove the screws to separate the BKT hinge & the stand assy. Description Q’ty Screw Torque Picture &...
  • Page 14   Key board and the speaker Remove the tapes. Remove the screws to remove the key board/BKT_HOLDER and the speakers. Description Q’ty Screw Picture & Spec Torque Screw(BKT_HOLDER/key board/rear cover) mark in 4±1kgf.cm blue Screw(speaker/rear cover) 4±1kgf.cm mark in red  ...
  • Page 15   3.3.3 The panel and the middle frame. The panel   The middle frame...
  • Page 16   3.4 Assembly Procedure 3.4.1 Panel 1. Tighten the screws to assemble the BKT_HINGE and the stand assy. Description Q’ty Screw Torque Picture & Spec Screw(BKT hinge/stand 12±2kgf.cm assy) 2. Prepare the panel and middle frame. Use a screwdriver to tighten the screws. Assemble the BKT_HINGE to the panel.
  • Page 17     3.4.2 Main subsystem Key board and the speaker Tighten the screws to assemble the key board//BKT_HOLDER and the speakers. Description Q’ty Screw Picture & Spec Torque Screw(BKT_HOLDER/key board/rear cover) mark in 4±1kgf.cm blue Screw(speaker/rear cover) 4±1kgf.cm mark in red  ...
  • Page 18   Paste the tapes.
  • Page 19   USB Board Tighten the screws to assemble the USB board. Description Q’ty Screw Torque Picture & Spec Screw(USB board/rear 4±1kgf.cm cover) Tightn the screws to assembe the BKT_VESA Description Q’ty Screw Torque Picture & Spec Screw(BKT_VESA 12±2kgf.cm /PANEL)
  • Page 20   Assemble the main board, power board and the BKT by tightening the screws. Description Q’ty Screw Torque Picture & Spec Screw(main board/power 6±1kgf.cm board/BKT) mark in Blue Screw(main board /BKT) 6±1kgf.cm mark in Red    ...
  • Page 21   Connect the connectors. Pasta the tapes and aluminum foil. Connect the pins and assemble the rear cover. Assemble the rubber pad.
  • Page 22   3.4.3 Stand Subsystem Assemble the stand & base ass’y. Description Q’ty Screw Torque Picture &Spec     Screw(stand/Rear 12±2kgf.cm NA  cover)    ...
  • Page 23: Trouble Shooting

      4. Trouble shooting      ...