Samsung CT58 User Manual page 81

Appendix
Your Fit freezes or encounters a problem
Try the following solutions. If the problem is still not resolved, contact a Samsung
Service Centre or an authorised service centre.
Restarting the Fit
If your Fit freezes or hangs, you may need to close apps or turn off the Fit and turn it on
again.
Forcing restart
If your Fit is frozen and unresponsive, press and hold the Home button for more than
11 seconds to restart it.
Resetting the Fit
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap Settings → General → Reset → Reset. Alternatively, open
the Galaxy Wearable app on your phone and tap Band settings → General → Reset →
Reset. Before performing the factory data reset, remember to make backup copies of all
important data stored in the Fit.
Another Bluetooth device cannot locate your Fit
Reset your Fit and try again.
•
Ensure that your Fit and the other Bluetooth device are within the Bluetooth
•
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Centre or an
authorised service centre.
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