Sony KDL-32W600D Service Manual
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Sony KDL-32W600D Service Manual

Sony KDL-32W600D Service Manual

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2023/11/28 13:25:38 (GMT+09:00)
SERVICE MANUAL (TROUBLESHOOTING)
ORIGINAL MANUAL ISSUE DATE: 2023/11
DISCLAIMER:
USE AT OWN RISK. SONY AND ITS AFFILIATES ARE NOT LIABLE FOR ANY
DAMAGE OR INJURY CAUSED TO ANY DIGITAL ELECTRONIC EQUIPMENT, PERSON, OR
9-888-190-21
PROPERTY, WHICH OCCURS DUE TO USE OF THE TOOLS, PARTS, DOCUMENTATION,
OR OTHER MATERIALS HEREIN PROVIDED, WHETHER FOR REPAIR, DIAGNOSIS,
LCD TV
MAINTENANCE, MODIFICATION, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; ANY LOSS OF
DATA,
PRIVACY
OR
PROFITS;
OR
ANY
INABILITY
TO
USE,
OR
REDUCED
FUNCTIONALITY OF, THE DIGITAL ELECTRONIC EQUIPMENT.
Sony EMCS (Malaysia) Sdn. Bhd. HES-M
The manual is intended for a trained professional and the use of the manual is at your own risk.
© 2023.11
SYS SET

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  • Page 1 SERVICE MANUAL (TROUBLESHOOTING) ORIGINAL MANUAL ISSUE DATE: 2023/11 DISCLAIMER: USE AT OWN RISK. SONY AND ITS AFFILIATES ARE NOT LIABLE FOR ANY DAMAGE OR INJURY CAUSED TO ANY DIGITAL ELECTRONIC EQUIPMENT, PERSON, OR 9-888-190-21 PROPERTY, WHICH OCCURS DUE TO USE OF THE TOOLS, PARTS, DOCUMENTATION,...
  • Page 2 2023/11/28 13:25:38 (GMT+09:00) MODEL LIST THIS SERVICE MANUAL CONTAINS TROUBLESHOOTING INFORMATION FOR BELOW REGIONS AND MODELS: MODEL KDL-32W600D SYS SET...

  • Page 3: Table Of Contents

    2023/11/28 13:25:38 (GMT+09:00) TABLE OF CONTENTS Section Title Page Section Title Page 1. SAFETY NOTES 4. DIAGRAMS 1-1. Warnings and Caution………………………………………………………. 4-1. Circuit Board Location ................. 101 1-2. Caution Handling of LCD Panel ..……………........4-2. Connector Diagram ………………………………………...... 102 1-3. Caution About the Lithium Battery……………......... 1-4.

  • Page 4: Safety Notes

    9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). components with Sony parts whose part numbers appear as shown in this 10) During the repair, DO NOT leave the Power On or Burn-in period for more manual or in supplements published by Sony.

  • Page 5: Caution About The Lithium Battery

    2023/11/28 13:25:38 (GMT+09:00) 1-3. Caution About the Lithium Battery 1-5.Leakage Test 1) Danger of explosion if battery is incorrectly replaced. Replace only with (To protect electric shock when customer touch the terminal.) the same or equivalent type. Leakage current can be measured by V: Voltmeter or oscilloscope (r.m.s. or 2) Outer case broken battery should not contact to water.

  • Page 6: How To Find A Good Earth Ground

    2023/11/28 13:25:38 (GMT+09:00) 1-8. Handling the FLEXIBLE FLAT CABLE (FFC) 1-6. How to Find a Good Earth Ground  When you insert / pull out FFC, please grasp a reinforcement board and main 1) A cold-water pipe is a guaranteed earth ground; the cover-plate retaining body of FFC.
  • Page 7 2023/11/28 13:25:38 (GMT+09:00) <PULL OUT> <INSERTION> Press release button at the same time pull out FFC cable Insert properly without slanting SYS SET...
  • Page 8 2023/11/28 13:25:38 (GMT+09:00) 1-9. Assemble and Dissemble Tuner Module Tuner Module treatment way For removing Tuner Module, 1. The insertion & extraction angle of the module is permitted to After un screwed, Automatically the Module specified degree for connector will float to correct degree. So please extract it with keeping this degree.

  • Page 9: Self Diagnostic Function

    2023/11/28 13:25:38 (GMT+09:00) SECTION 2 SELF DIAGNOSTIC FUNCTION 2-1. Overview of Control Buttons 2-3. LED Pattern When safety shutdown occurs, Standby LED display reports the cause by using the lightning patterns as indicated below 3.0sec 3.0sec 0.5sec 0.5sec Example: The figure above shows LED display when SHUTDOWN is caused by Audio Error.

  • Page 10: Triage Chart

    2023/11/28 13:25:38 (GMT+09:00) 2-5. Triage Chart No Power Network Audio Symptoms - Shutdown. Power LED Video (No Pic, No Remote *QT,QW,S (missing/d front LED Tact-Key blinking red diagnostics sequences (missing/distorted) Sound, No BL) istorted) Reference No Power LED & No Video No Reponse Response Stationary No Video in...

  • Page 11: Troubleshooting

    2023/11/28 13:25:38 (GMT+09:00) SECTION 3 TROUBLESHOOTING 3-1. LED BLINKING 3-1-1. 2x Blinking (Main power Error) Adaptor B-Board Take out adaptor Check DC voltage at 2 times and check the output voltage. Change JL6001 Blinking adaptor 18V – 22.5V? 18V – 22.5V? Ensure that (Refer Figure 1) *Typical: 19.5V +ve probe is...
  • Page 12 2023/11/28 13:25:38 (GMT+09:00) 2 x Blinking (Checking Point) Board Name Board PWB (A side) Detail (Q6020) Q6020 SYS SET...
  • Page 13 2023/11/28 13:25:38 (GMT+09:00) 3-1. LED BLINKING TV must be power OFF condition  3-1-2. 3x Blinking (Audio Error) before unplug any of the START FFC/FPC/wire/cable from the board. -> This is to prevent possibility circuit damage happen. 3x blinking Speaker Impedance Remove No 3x blinking ≠...
  • Page 14 2023/11/28 13:25:38 (GMT+09:00) 3x Blinking (Checking Point) Board Board PWB (A side) Details Name IC4001 IC4001 F4000 F4000 CN4001 Details CN4001 SYS SET...
  • Page 15 2023/11/28 13:25:38 (GMT+09:00) 3-1. LED BLINKING 3-1-3. 4 x Blinking (Panel Power Error) Start Check voltage at IC6019 Checking JL6030(BBA) Procedure 11.52V-12.82V? SYS SET...
  • Page 16 2023/11/28 13:25:38 (GMT+09:00) 4 x Blinking (Checking Point) STBY_5V 3.3V_STBY POWER1 1.5V PANEL_PWR EN_V 19.5V & Q6020 F6002 F6003 1.2V 19.5V Q6020 F6002 19.5V_ADP SYS SET...
  • Page 17 2023/11/28 13:25:38 (GMT+09:00) 3-1. LED BLINKING 3-1-5. 5 x Blinking (Panel I2C Error - General Checking) Refer to Panel I2C Is 3V -3.33V available? Manual Checking START Replace O-Cell* or Panel Module* Reinsert LVDS Flat Flexible Cable (FFC) at B-Board and Panel Side. Make sure FFC is taped properly.
  • Page 18 2023/11/28 13:25:38 (GMT+09:00) 3-1. LED BLINKING 3-1-6. 5x Blinking (Panel I2C Checking Manual) START Check CN8600 (32”F/40”/43”/ 48”/49”) Check Impedance at PANEL_SDA & or CN8601 (32”W) condition. PANEL_SCL. Suspect IC5000/IC5001/IC9000 NG IC9000 – Refer to 6X Blinking Replace CN8600/CN8601 NG Symptom: IC5001 – Refer to No Picture Is High Impedance? Is Connector OK? Troubleshooting...
  • Page 19 2023/11/28 13:25:38 (GMT+09:00) 5 x Blinking (checking Point [1/2]) PANEL_SD A (Top) PANEL_SC L (Bottom) Q8601 Q8601 (Source) Q8600 WXGA PANEL_SDA (Top) PANEL_SCL (Bottom) SYS SET...
  • Page 20 2023/11/28 13:25:38 (GMT+09:00) 3-1. LED BLINKING 3-1-7. 6x Blinking (Backlight Error) 6x Blinking Check if LED harness (CN9000) Connect LED harness LED harness loose AC ON 6x Blinking? is connected properly? Change F9000 Fuse. Check F9000 Fuse. Fuse F9000 broken AC ON 6x Blinking? Impedance fuse >...
  • Page 21 2023/11/28 13:25:38 (GMT+09:00) 3-1. LED BLINKING 3-1-8. 6x Blinking (Backlight Error - B Board Troubleshooting) B-Board Broken Check D9001 (AC OFF) Change D9001. D9001 broken VF > 0.1V and < 0.8V? AC ON 6x Blinking? Check LED_VCC (AC OFF) Change C9026 & C9027 LED_VCC short to ground? C9026 &...
  • Page 22 2023/11/28 13:25:38 (GMT+09:00) 6x Blinking (Checking Point) F9000, L9001, D9001, Q9000 L9001 F9000 Q9000 D9001 RB9001, Q9001, D9002, R9021 C9026, C9027, CN9000, IC9000, LED_VCC Q9000 RDS Measurement RB9001 C9026 IC9000 Multimeter Q9001 C9027 LED_VCC D9002 CN9000 R9021 SYS SET...

  • Page 23: No Power

    2023/11/28 13:25:38 (GMT+09:00) 3-2. NO POWER 3-2-1.H-board troubleshooting flow TV cannot be controlled by remote commander Place remote commander (RC) Change Mechanical part Check Green LED near to window and press RC key. (ex. Ornamental panel, at Power LED indicator. Is the LED blinking? or guide light) Is it lighted up? Check voltage at...
  • Page 24 2023/11/28 13:25:38 (GMT+09:00) H-board troubleshooting flow (Checking Point) Board name Board picture Pin 1 of H board connector R5038 B board SYS SET...
  • Page 25 2023/11/28 13:25:38 (GMT+09:00) 3-2. NO POWER 3-2-2 : Switch unit troubleshooting flow *VOLTAGE LEVEL FOR EACH PRESSED BUTTON (for switch unit only) Switch Unit NOT FUNCTIONING Voltage Voltage (average) range 0.000 0.00 – 0.2 1.05 1.00 – 1.13 Check if Wire Harness No Input Change Wire Harness 2.420...
  • Page 26 2023/11/28 13:25:38 (GMT+09:00) SYS SET...
  • Page 27 2023/11/28 13:25:38 (GMT+09:00) 3-2-3. DC-DC Converter Basic Block Diagram DDCON Input Circuit Protection Circuit Side Side Side IC6019 19.5V Adaptor Protection Circuit F6002 12V DDCON IC6014 IC6017 F6003 5V DDCON 1.2V DDCON IC6012 1.5V DDCON IC6018 1.8V DDCON IC6010 IC6016 3.3V_STBY DDCON 1.1V DDCON IC6009 3.3V DDCON...
  • Page 28 2023/11/28 13:25:38 (GMT+09:00) 3-2-4. Adaptor Checking Procedure Start Take out adaptor. Check the output voltage. Refer ‘Protection Circuit - Checking Procedure -next page. 18V – 22.5V? (Refer Figure-1) Ensure that No (<18V or >22.5V) +ve probe is touching the needle. Change adaptor. Check the output voltage.
  • Page 29 2023/11/28 13:25:38 (GMT+09:00) 3-2. NO POWER 3-2-5. Protection Circuit– Checking Procedure Refer Adaptor Checking Procedure Start B-Board B-Board B-Board B-Board Replace Q6020 & 9V–11V Check voltage at Check voltage at NO (0V) Check voltage at Q6020 – PIN4 Check voltage at Q6020 Damage Q6020 (PIN5-PIN8) Q6020 (PIN1-PIN3) 9V–11V or 18V–22.5V?
  • Page 30 2023/11/28 13:25:38 (GMT+09:00) 3-2-6. Fuse Checking Procedure Start B-Board B-Board Refer DDCON Check F6002 by Check F6003 by Checking Procedure. Continuity Test. Continuity Test. B-Board B-Board B-Board Replace F6002 & check Replace F6003 & check Check & remove any foreign material Refer continuity test at both Check continuity test at both On the board.
  • Page 31 2023/11/28 13:25:38 (GMT+09:00) Checking Point 3.3V_STBY STBY_5V POWER1 1.5V PANEL_PWR EN_V 19.5V & Q6020 F6002 F6003 1.2V 19.5V Q6020 F6002 19.5V_ADP SYS SET...
  • Page 32 2023/11/28 13:25:38 (GMT+09:00) 3-2. NO POWER 3-2-7. : No Power- IC6014 (5V DDCON) Checking Procedure Replace F6002 & Replace IC6014 & Check IC6014 Check IC6014 IC6014 damage. F6002 damage PIN7-PIN9(BBA) PIN7-PIN9 (BBA) 18V-22.5V? 18V-22.5V? Refer Protection Circuit Check JL6018. Start Checking Procedure 18V-22.5V? Check voltage at Check IC6014...
  • Page 33 2023/11/28 13:25:38 (GMT+09:00) IC6014 Checking Procedure- Checking Point Board Name Board PWB (A side) Detail (5V) CL6054 IC6014 JL6019 JL6018 SYS SET...
  • Page 34 2023/11/28 13:25:38 (GMT+09:00) 3-2-8. No Power-IC6010 (3.3V_STBY DDCON) Checking Procedure Refer IC6014 Start Refer IC6014 Checking Procedure Checking Procedure Replace IC6010 & check Check voltage at Check CL6035(BBA) Check CL6035(BBA) again at IC6010 damage. JL6036(BBA). 5.00V-5.19V? 5.00V-5.19V? JL6036. 3.267V-3.333V? 3.267V- 3.333V? Check JL6036 by Continuity Test.
  • Page 35 2023/11/28 13:25:38 (GMT+09:00) IC6010 Checking Procedure (Checking Point) Board Name Board PWB (A side) Detail (STBY_3.3V) CL6035 IC6010 JL6036 SYS SET...
  • Page 36 2023/11/28 13:25:38 (GMT+09:00) 3-2.9. No Power-IC6017(1.2V DDCON) Checking Procedure Start Refer IC6014 TV in stand-by mode. Checking Procedure’ Replace Check voltage at IC6017 & check Check CL6064(BBA) Check JL6027(BBA) IC6017 damage. JL6031(BBA). again 5.00V-5.19V? 3.00V-3.33V? 1.18V-1.22V? JL6031(BBA). 1.18V-1.22V? Check JL6031(BBA). by Continuity Test. OK or short? Short Check &...
  • Page 37 2023/11/28 13:25:38 (GMT+09:00) IC6017 Checking Procedure (Checking Point) Board Name Board PWB (A side) Detail (1.2V) CL6064 IC6017 CL6065 JL6031 SYS SET...
  • Page 38 2023/11/28 13:25:38 (GMT+09:00) 3-2-11. No Power-IC6012(1.5V DDCON) Checking Procedure TV in stand-by mode Start Refer IC6014 Checking Procedure’ or MTK damage. Replace Check voltage at IC6012 & check Check CL6039(BBA) Check CL6043(BBA) IC6012 damage. JL6033(BBA). again 5.00V-5.19V? 3.00V-3.33V? 1.48V-1.54V? JL6033(BBA). 1.48V-1.54V? Check JL6033(BBA).
  • Page 39 2023/11/28 13:25:38 (GMT+09:00) IC6012 Checking Procedure (Checking Point) Board Name Board PWB (A side) Detail (1.5V) CL6039 JL6033 IC6012 CL6043 SYS SET...
  • Page 40 2023/11/28 13:25:38 (GMT+09:00) 3-2-12. No Power-IC6018(1.8V DDCON) Checking Procedure Start Refer IC6014 TV in stand-by mode. Checking Procedure’ Replace Check voltage at IC6018 & check Check CL6069(BBA) Check CL6070(BBA) IC6018 damage. JL6032(BBA). again 5.00V-5.19V? 3.00V-3.33V? 1.78V-1.86V? JL6032(BBA). 1.78V-1.86V? Check JL6032(BBA). by Continuity Test. OK or short? Short Check &...
  • Page 41 2023/11/28 13:25:38 (GMT+09:00) IC6018 Checking Procedure (Checking Point) Board Name Board PWB (A side) Detail (3.3V) CL6037 IC6009 JL6034 CL6012 SYS SET...
  • Page 42 2023/11/28 13:25:38 (GMT+09:00) 3-2-13. No Power-IC6009( 3.3V DDCON) Checking Procedure TV in stand-by Start Refer IC6014 Checking Procedure’ mode. Replace IC6009 Check voltage at & check again Check CL6037(BBA) Check CL6012(BBA) IC6009 damage. JL6034(BBA). 5.00V-5.19V? 3.00V-3.33V? 3.267V-3.333V? JL6034(BBA). 3.267V-3.333V? Check JL6034(BBA) by Continuity Test.
  • Page 43 2023/11/28 13:25:38 (GMT+09:00) IC6009 Checking Procedure (Checking Point) Board Name Board PWB (A side) Detail (1.8V) CL6069 IC6018 CL6070 JL6032 SYS SET...
  • Page 44 2023/11/28 13:25:38 (GMT+09:00) 3-2-14. No Power-IC6016(1.1V DDCON) Checking Procedure TV in stand-by mode Start Refer IC6010 Checking Procedure’ or MTK damage. Replace IC6016 Check voltage at Check CL6037(BBA) Check CL6008 (BBA) & check again at IC6016 damage. JL6035(BBA). 3.267V-3.333V? 3.00V-3.33V? JL6035 (BBA). 1.09V-1.11V? 1.09V-1.11V? Check JL6035...
  • Page 45 2023/11/28 13:25:38 (GMT+09:00) IC6016 Checking Procedure (Checking Point) Board Name Board PWB (A side) Detail (1.1V) JL6035 CL6060 IC6016 CL6008 SYS SET...
  • Page 46 2023/11/28 13:25:38 (GMT+09:00) 3-2-15. No Power-IC6019(12V DDCON) Checking Procedure Replace F6003 & Replace IC6019 & Check IC6019 Check IC6019 IC6019 damage. F6003 damage PIN-2 (BBA) PIN-2 (BBA) 18V-22.5V? 18V-22.5V? Refer Protection Circuit Check JL6018. Start Checking Procedure 18V-22.5V? Replace IC6019 & Check voltage at Check IC6019 Check IC6019 (PIN-3) check again...
  • Page 47 2023/11/28 13:25:38 (GMT+09:00) No Power-IC6019 Checking Procedure (Checking Point) Board Name Board PWB (A side) Detail (12V) JL6030 PIN-3 PIN-2 F6003 JL6018 SYS SET...

  • Page 48: No Picture

    2023/11/28 13:25:38 (GMT+09:00) 3-3. No Picture 3-3-1. Screen Blank, No Backlight Screen Blank, No backlight Check R9021 Change R9021 R9021 broken R >9Ω and <11Ω? AC ON screen blank, No backlight? Check REG9V (AC ON) Change IC9000 IC9000 broken V=8.9V to 9.1V? AC ON screen blank, No backlight? Suspect : Other Part damage Change the board...
  • Page 49 2023/11/28 13:25:38 (GMT+09:00) Screen Blank, No Backlight - Checking Point [1/2]-BBA F9000, L9001, D9001, Q9000 L9001 F9000 Q9000 D9001 RB9001, Q9001, D9002, R9021 C9026, C9027, CN9000, IC9000, LED_VCC Q9000 RDS Measurement RB9001 C9026 IC9000 Multimeter Q9001 C9027 LED_VCC D9002 CN9000 R9021 SYS SET...
  • Page 50 2023/11/28 13:25:38 (GMT+09:00) 3-3-2. Screen Blank, Backlight visible(General Checking) START Still no picture Still No Picture Replace LVDS FFC Change Main Board Panel Problem Harness Picture OK Picture OK LVDS FFC Harness Problem Main board problem Troubleshooting Detail No Picture (Main Board Issue) START Have Still No...
  • Page 51 2023/11/28 13:25:38 (GMT+09:00) Screen Blank, Backlight visible(Checking Point )-BBA BE_RST 3.3V_PANEL Supply Check Item: 1. Supply voltage 2. Supply voltage impedance 1.1V Supply SYS SET...
  • Page 52 2023/11/28 13:25:38 (GMT+09:00) 3.3.3 : No Picture: Tuner (for Analogue , Digital and Satellite) RF input no picture / noisy picture Check fuse F1000 continuity. Check RF source cable Change RF cable and antenna Part broken? and antenna, OK? For 1.8V Please refer DDCON Check Tuner power line: troubleshooting 3.3V at CL1005 = 3.3V?
  • Page 53 2023/11/28 13:25:38 (GMT+09:00) No Picture : Tuner (for Analogue , Digital and Satellite)-Checking Point Board Name Board PWB (B side) Detail BBA board BBA board (A side) (A side) (3.3V) C1019 C1005 (1.8V) C1019 Detail C1005 SYS SET...
  • Page 54 2023/11/28 13:25:38 (GMT+09:00) 3.3.4 : For Analogue Tuning Failed Notes: Analog Tuning - Parts for IFOUTN1 line: FB1000, C1011, C1027, R1055, R1057 For LA-ISDB(BR/AR), PH_ISDB-T & - Parts for IFOUTP1 line: FB1001, C1012, C1028, R1056 LA-T2(COL) - Parts for IFAGC1 line: C1029, R1058 Confirm Antenna or Cable connection For Other destination Channel can be lock?
  • Page 55 2023/11/28 13:25:38 (GMT+09:00) For Analogue Tuning Failed -Checking Point Board Name Board PWB (A side) Detail BBA board (A side) (IFOUTN1) FB1000 C1027 C1011 C1027 R1055 C1027 C1056 (IFOUTP1) FB1001 C1028 C1012 C1027 C1028 C1011 R1056 C1012 FB1001 C1011 FB1000 SYS SET...
  • Page 56 2023/11/28 13:25:38 (GMT+09:00) For Analogue Tuning Failed -Checking Point Board Name Board PWB (A side) Detail BBA board (A side) (IFAGC1) C1029 R1058 C1029 R1058 SYS SET...
  • Page 57 2023/11/28 13:25:38 (GMT+09:00) 3-3-5. For Digital Tuning 1: Notes: Digital Tuning 1 - Parts for IFOUTN1 line: FB1000, C1011, C1027, 1055, R1057 LA-ISDB(BR/AR) - Parts for IFOUTP1 line: FB1001, C1012, C1028, R1056 - Parts for IFAGC1 line: C1029, R1058 For Other - Parts for M_SCL line: R5024 destination - Parts for M_SDA line: R5021 Confirm Antenna or Cable connection...
  • Page 58 2023/11/28 13:25:38 (GMT+09:00) For Digital Tuning 1 Board Name Board PWB (A side) Detail BBA board (A side) (IFOUTN1) FB1000 C1011 C1027 C1027 R1055 C1027 C1056 (IFOUTP1) FB1001 C1012 C1028 C1028 C1027 R1056 C1011 C1012 FB1001 C1011 FB1000 SYS SET...
  • Page 59 2023/11/28 13:25:38 (GMT+09:00) For Digital Tuning 1 Board Name Board PWB (A side) Detail BBA board (A side) (IFAGC1) C1029 R1058 (M_SCL) R5024 (M_SDA) R5021 R1058 R5024 C1029 R5021 SYS SET...
  • Page 60 2023/11/28 13:25:38 (GMT+09:00) 3-3-6. For Digital Tuning 2 Notes: - Parts for M_SCL line: R5024 For and LA-T2(COL) only Digital Tuning 2 For AEP-T2S2 - Parts for M_SDA line: R5021 - Parts for DEMOD_TSCLK line: R1072 For EU-T2, - Parts for DEMOD_TSDATA line: R1071 PA-T2, Confirm ANT or Cable connection Confirm ANT or Satellite connection...
  • Page 61 2023/11/28 13:25:38 (GMT+09:00) For Digital Tuning 2 Board Name Board PWB (A side) Detail BBA board (A side) (M_SCL) R5024 (M_SDA) R5021 (DEMOD_TSCLK ) R1072 R1072 (DEMOD_TSCLK ) R1072 R1071 R5024 R5021 SYS SET...
  • Page 62 2023/11/28 13:25:38 (GMT+09:00) 3-3-7. : USB Port1 – No Detection / Cannot Play / No Picture / No Sound TV turn ON condition: START Remarks: Do a Factory Setting *1 Confirm USB Auto Start at Set-up Menu. *2 Confirm with OSD on bottom panel, if *1 Confirm USB Auto playback not support.
  • Page 63 2023/11/28 13:25:38 (GMT+09:00) 3-3-8. : USB Port2 – No Detection / Cannot Play / No Picture / No Sound TV turn ON condition: START Remarks: Do a Factory Setting *1 Confirm USB Auto Start at Set-up Menu. *2 Confirm with OSD on bottom panel, if *1 Confirm USB Auto playback not support.
  • Page 64 2023/11/28 13:25:38 (GMT+09:00) SECTION 3 TROUBLESHOOTING USB (B-board Checking) – Checking 5V Points Board Board PWB (A side) Detail Name C7020 C7021 Have 5V? SYS SET...
  • Page 65 2023/11/28 13:25:38 (GMT+09:00) 3-3-9 : Ethernet – No Connect TV turn ON condition: START Check if TV has good cable connection Set-up  Network setup Failed Check if any abnormal Check if the Ethernet Connector NG or broken point on cable is good Change B Board Ethernet Connector Change a good cable...
  • Page 66 2023/11/28 13:25:38 (GMT+09:00) 3-3-10 : CI Slot – No Detection / No Picture / No Sound Remarks: *1 Important: Please use a known Good CICAM for testing START TV turn ON condition: *1 Insert Good CICAM and *2 Both CI Detection at Pin 36/67 should be 3.3V Check CI before CICAM insert and 0v when CICAM Check if TV can detect CICAM...
  • Page 67 2023/11/28 13:25:38 (GMT+09:00) 3-3-11. HDMI No Picture (a) Checking condition: 1. HDMI NO PICTURE HDMI No Picture - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source output - TV Input: HDMI [OK] Picture recovered Verify with other HDMI source/...
  • Page 68 2023/11/28 13:25:38 (GMT+09:00) 3-3-11. HDMI No Picture – Continue (b) Checking condition: 1. HDMI NO PICTURE Main Flow Continue - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source output Check impedance of - TV Input: HDMI series resistor...
  • Page 69 2023/11/28 13:25:38 (GMT+09:00) 3-3-12. : HDMI No Picture – HDCP Failure Analysis Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source output HDCP Failure Analysis - TV Input: HDMI [OK] Compatible [NG] No picture Verify the HDMI source is compatible...
  • Page 70 2023/11/28 13:25:38 (GMT+09:00) 3-3-13. HDMI No Picture – +5V Power Failure Analysis 1. HDMI NO PICTURE +5V Power Failure Analysis Check impedance of varistor during AC OFF Go to "Check [OK] Open circuit HDMI1: VD3607 voltage of HPD" HDMI2: VD3606 [NG] Short circuit Varistor Broken Replace broken Varistor [NG] No picture...
  • Page 71 2023/11/28 13:25:38 (GMT+09:00) 3-3-14 : HDMI No Picture – HPD Failure Analysis 1. HDMI NO PICTURE Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. [OK] All the part as below - TV HDMI input connected to HDMI source output HPD Failure Analysis VD3609, VD3608: ≠...
  • Page 72 2023/11/28 13:25:38 (GMT+09:00) 3-3-15 : HDMI No Picture – I2C Failure Analysis 1. HDMI NO PICTURE Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source output I2C Failure Analysis - TV Input: HDMI Check impedance of network resistor...
  • Page 73 2023/11/28 13:25:38 (GMT+09:00) 3-3-16 : HDMI No Picture – TMDS Failure Analysis 1. HDMI NO PICTURE Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source output TMDS Failure Analysis - TV Input: HDMI Check impedance of network resistor...
  • Page 74 2023/11/28 13:25:38 (GMT+09:00) 3-3-17 : CEC Not Function- Bravia Sync (CEC) not function- HDMI Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. Bravia Sync (CEC) - TV HDMI input connected to HDMI source output Not Function - TV Input: HDMI [OK] Source device listed...
  • Page 75 2023/11/28 13:25:38 (GMT+09:00) HDMI No Picture- Checking Point[1/8] BBA (Side A) HDMI1 (CN3601) HDMI2 (CN3600) SYS SET...
  • Page 76 2023/11/28 13:25:38 (GMT+09:00) HDMI No Picture- Checking Point[2/8] BBA (Side A) HDMI1 R3604 R3602 Q3600 D3602 RB3608 RB3605 VD3607 R3608 RB3604 R3610 VD3609 Pin 1 Pin 19 CN3601 RB3601 RB3600 CN3601 SYS SET...
  • Page 77 2023/11/28 13:25:38 (GMT+09:00) HDMI No Picture- Checking Point[3/8] BBA (Side A) HDMI2 Pin 1 RB3602 RB3606 CN3600 R3622 R3623 RB3603 RB3607 R3618 VD3608 R3617 RB3611 Pin 19 D3601 VD3606 Q3611 R3644 R3601 R3620 SYS SET...
  • Page 78 2023/11/28 13:25:38 (GMT+09:00) HDMI No Picture- Checking Point[4/8] BBA (Side A) CL5007 SYS SET...
  • Page 79 2023/11/28 13:25:38 (GMT+09:00) 3-3-19. Wi-Fi- Cannot Search Device - Connection Failed Start Connection Failed NG: Built-In WiFi Off Check Built-In WiFi WiFi Feature is Not Enable Mosfet Q9901 NG: DC Voltage not 5V Check STBY_5V Broken Q9901 (Change B*Board) Check Harness Harness not in NG: Harness Connection Not Ok Connection Good Condition...
  • Page 80 2023/11/28 13:25:38 (GMT+09:00) Wi-Fi- Cannot Search Device - Connection Failed – Checking Point [1/2] Board Name Board PWB (A side) Detail B*Board (BBA) Q9901 Q9901 Q9901 Q9901 B*Board (BB3) Q9901 Q9901 Q9901 SYS SET...
  • Page 81 2023/11/28 13:25:38 (GMT+09:00) Wi-Fi- Cannot Search Device - Connection Failed – Checking Point [2/2] Board Name Board PWB (B side) Detail WiFi Module J20H090 TP-VCC TP-VCC SYS SET...
  • Page 82 2023/11/28 13:25:38 (GMT+09:00) 3-3-21. Video Analog Signal Path - No Picture Checking condition: No Picture or 1) Video/Composite/CVBS Condition: Abnormal Picture - TV ON & Video/CVBS/Composite input cable is connected to Video/CVBS/Composite source output. TV UI Display : Video Reinsert Mini Plug 2) Component Condition: Video Adaptor -TV ON &...
  • Page 83 2023/11/28 13:25:38 (GMT+09:00) Video Analog Signal Path- No Picture Board Name Board PWB (A side) Detail C3032 J3002 C3007 C3001 C3001 C3003 C3005 R3003 Details C3005 C3007 R3010 C3031 R3015 C3032 R3034 C3003 R3005 C3031 R3010 R3034 R3005 R3015 J3002 R3003 R3031 C3030 VD3004 R3012...

  • Page 84: No Sound

    2023/11/28 13:25:38 (GMT+09:00) 3-4. No Sound 3-4-1. Audio D.Amp IC (IC4001) Normal Operation Condition - BBA board (1) Normal Operation (Approx.) Label Name Comment if abnormal operation Voltage Frequency 19.5 19.5V Check connection path between Drain of Q6020 to F4000 3.3V Check connection path between IC6009 to IC4001 MCLK 3.3Vpp 12.288MHz...
  • Page 85 2023/11/28 13:25:38 (GMT+09:00) Audio D.Amp IC (IC4001) Normal Operation Condition - BBA board (Checking Point) Board Name Board PWB (A side) IC4001 IC4001 SYS SET...
  • Page 86 2023/11/28 13:25:38 (GMT+09:00) 3-4. No Sound 3-4-2 . Troubleshooting Detail Audio Problem (B board) Main Speaker Refer Audio Problem No Sound? “Main Speaker No Sound” Headphone (HP) Out Refer No Sound? “HP Out No Sound” Video/Component (BBA board only) Refer No Sound? “Analog Audio Input No Sound”...
  • Page 87 2023/11/28 13:25:38 (GMT+09:00) 3-4-3. Audio Problem - Main Speaker No Sound (1) START Sound Do a Factory Setting & set to desire channel with sound No Sound No connectivity for speaker harness Sound Check Speaker Harness Change Speaker Harness connectivity No Sound No Sound Speaker Impedance ≠...
  • Page 88 2023/11/28 13:25:38 (GMT+09:00) Audio Problem - Main Speaker No Sound (Checking Point)- BBA Board Board PWB (A side) Details Name IC4001 IC4001 F4000 CN4001 F4000 Details CN4001 SYS SET...
  • Page 89 2023/11/28 13:25:38 (GMT+09:00) 3-4-4. Audio Problem - Headphone (HP) Out No Sound START Sound Do a Factory Setting & set to desire channel with sound Sound Check AV Setup, Headphone is selected No Sound No Sound Sound Use another Headphone Headphone problem No Sound Main IC (IC5000) problem No Sound &...
  • Page 90 2023/11/28 13:25:38 (GMT+09:00) Audio Problem - Headphone (HP) Out No Sound (Checking Point) Board Name Board PWB (A side) IC5000 J4000 IC5000 J4000 SYS SET...
  • Page 91 2023/11/28 13:25:38 (GMT+09:00) 3-4-5. Audio Problem - Analog Audio Input No Sound [BBA board only] START No Sound Sound Do a Factory Setting & set to desire channel with sound No Sound Sound Check correct Source mode is selected No Sound Sound Use another RCA cable RCA cable problem No Sound &...
  • Page 92 2023/11/28 13:25:38 (GMT+09:00) Audio Problem - Analog Audio Input No Sound [BBA board only] (Checking Point) Board Name Board PWB (A side) IC5000 J3001/2/3 IC4001 IC5000 J3001/2/3 SYS SET...
  • Page 93 2023/11/28 13:25:38 (GMT+09:00) 3-4-6. Audio Problem - Analog RF No Sound START Do a Factory Setting & complete the RF tuning Sound RF cable, OK? Change RF cable No Sound Sound RF source, OK? Change RF source/channel No Sound Raster sound, OK? (applicable for PAA, PAD, CH, PH, Refer “Speaker No Sound”...
  • Page 94 2023/11/28 13:25:38 (GMT+09:00) 3-4-7. Audio Problem - HDMI Audio No Sound START Do a Factory Setting & set to desire HDMI source with sound Sound HDMI cable, OK? Change HDMI cable No Sound Sound HDMI source, OK? Change HDMI source/channel No Sound HDMI Playback, OK? Refer “HDMI Problem”...
  • Page 95 2023/11/28 13:25:38 (GMT+09:00) 3-4-8. HDMI NO SOUND- HDMI ARC Failure Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. HDMI ARC Failure - TV HDMI input connected to HDMI source output - TV Input: HDMI Verify audio receiver Audio receiver not [NG] Not Compatible...
  • Page 96 2023/11/28 13:25:38 (GMT+09:00) 3-4-9. HDMI NO SOUND- HDMI ARC Failure -Continue No Sound – HDMI Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source output ARC FA Continue [OK] Any of the part as below - TV Input: HDMI R3609,R3611: = 47kΩ...
  • Page 97 2023/11/28 13:25:38 (GMT+09:00) 3-4-10. Audio Problem - USB Audio No Sound START Do a Factory Setting & set to desire USB file with sound Sound USB device, OK? Change USB device No Sound Sound USB source, OK? Change USB source/channel No Sound USB Playback, OK? Refer “USB Problem”...
  • Page 98 2023/11/28 13:25:38 (GMT+09:00) 3-4-11. USB Port1 – No Detection / Cannot Play / No Picture / No Sound START TV turn ON condition: Remarks: Do a Factory Setting *1 Confirm USB Auto Start at Set-up Menu. *1 Confirm USB Auto *2 Confirm with OSD on bottom panel, if Start is ON or OFF playback not support.
  • Page 99 2023/11/28 13:25:38 (GMT+09:00) 3-4-12. USB Port2 – No Detection / Cannot Play / No Picture / No Sound TV turn ON condition: START Remarks: Do a Factory Setting *1 Confirm USB Auto Start at Set-up Menu. *1 Confirm USB Auto *2 Confirm with OSD on bottom panel, if Start is ON or OFF playback not support.
  • Page 100 2023/11/28 13:25:38 (GMT+09:00) USB (B-board Checking) – Checking 5V Points Board Board PWB (A side) Detail Name C7020 C7021 Have 5V? SYS SET...

  • Page 101: Diagrams

    2023/11/28 13:25:38 (GMT+09:00) SECTION 5 DIAGRAMS 5-1.CIRCUIT BOARD LOCATION UNIVERSAL SWITCH BBA BOARD WIRELESS SIL-TU UNIT BOARD LAN CARD SYS SET...

  • Page 102: Connector Diagram

    2023/11/28 13:25:38 (GMT+09:00) 5-2. Connector Diagram SYS SET...
  • Page 103 2023/11/28 13:25:38 (GMT+09:00) Sony EMCS (Malaysia) Sdn. Bhd. English HES-M 9-888-190-21 © 2023.11 SYS SET...
  • Page 104 SERVICE MANUAL (DISASSEMBLY) ORIGINAL MANUAL ISSUE DATE: 2023/11 DISCLAIMER: USE AT OWN RISK. SONY AND ITS AFFILIATES ARE NOT LIABLE FOR ANY DAMAGE OR INJURY CAUSED TO ANY DIGITAL ELECTRONIC EQUIPMENT, PERSON, OR PROPERTY, WHICH OCCURS DUE TO USE OF THE TOOLS, PARTS, DOCUMENTATION, OR OTHER MATERIALS HEREIN PROVIDED,...
  • Page 105 SERVICE MANUAL (DISASSEMBLY) ORIGINAL MANUAL ISSUE DATE: 2023/11 DISCLAIMER: USE AT OWN RISK. SONY AND ITS AFFILIATES ARE NOT LIABLE FOR ANY DAMAGE OR INJURY CAUSED TO ANY DIGITAL ELECTRONIC EQUIPMENT, PERSON, OR PROPERTY, WHICH OCCURS DUE TO USE OF THE TOOLS, PARTS, DOCUMENTATION, OR OTHER MATERIALS HEREIN PROVIDED,...
  • Page 106 2023/12/21 04:58:58 (GMT+09:00) MODEL LIST MODEL REMOTE DESTINATION KDL-32W600D RMT-TX102U SYS SET...
  • Page 107 2023/12/21 04:58:58 (GMT+09:00) MODEL LIST MODEL REMOTE DESTINATION KDL-32W600D RMT-TX102U SYS SET...
  • Page 108 2-1. Circuit Board Location…..………………………………….. 2-2. Wire Dressing…………………………………………………. 3. DISASSEMBLY, EXPLODED VIEWS AND OTHER PARTS 3-1. KDL-32W600D……………….……………………………. Please refer Service Manual (Troubleshooting) for below information  General Safety Notes  Self Diagnostic Function  Triage Chart  Troubleshooting, Troubleshooting reference  Diagram: Connector Diagram...

  • Page 109: How To Remove Bezel

    2023/12/21 04:58:58 (GMT+09:00) SECTION 1 DISSASSEMBLY AND REMOVAL CAUTION 1-1. How To Remove Bezel 1-1-1. General 1. Source Shield should be removed before disassemble the Bezel. Please refer to 1-1-2 for detail of screw positions. Please refer to 1-1-5 for jig information. 4.
  • Page 110 2023/12/21 04:58:58 (GMT+09:00) 1-1. How To Remove Bezel 1-1-2. Screw Location 1. 32” Source Shield Screw Positions 2. 40” Source Shield Screw Positions 3. 48” Source Shield Screw Positions CAUTION: Use glove through out the process. SYS SET...
  • Page 111 2023/12/21 04:58:58 (GMT+09:00) 1-1. How To Remove Bezel 1-1-3. Caution Point Remove the Bezel using jig at the hook area.  Please refer to 1-1-4 for the detail of hook positions. Detach the Don’t detach Bezel by the Bezel at pulling the jig other area upwards at (except hook...
  • Page 112 2023/12/21 04:58:58 (GMT+09:00) 1-1. How To Remove Bezel 1-1-4. Hook Location 1. 32” Bezel Hook Positions 2. 40” Bezel Hook Positions 3. 48” Bezel Hook Positions CAUTION: Use glove through out the process. SYS SET...
  • Page 113 2023/12/21 04:58:58 (GMT+09:00) 1-1. How To Remove Bezel 1-1-5. Jig information Sample JIG at production ( using spoilage Board ) for disassemble bezel Sample 1 Sample 2 Modified at the end/edge board. <<1mm Please be informed that above figure is for sample / guidance only. Please develop own jig by following below measurement requirements: CAUTION: Use glove through out the process.

  • Page 114: How To Remove Under Cover

    2023/12/21 04:58:58 (GMT+09:00) 1-2. How To Remove Under Cover 1-2-1. Step 1 # QW/QWL under cover can be disassembled without detaching stand. CAUTION: Use glove through out the process. SYS SET...
  • Page 115 2023/12/21 04:58:58 (GMT+09:00) 1-2. How To Remove Under Cover 1-2-2. Step 2 CAUTION: Use glove through out the process. SYS SET...
  • Page 116 2023/12/21 04:58:58 (GMT+09:00) 1-2. How To Remove Under Cover 1-2-3. Step 3 Round gate CAUTION: Use glove through out the process. SYS SET...
  • Page 117 2023/12/21 04:58:58 (GMT+09:00) 1-2. How To Remove Under Cover 1-2-4. Step 4 CAUTION: Use glove through out the process. SYS SET...

  • Page 118: Diagrams

    2023/12/21 04:58:58 (GMT+09:00) SECTION 2 DIAGRAMS 2-1.CIRCUIT BOARD LOCATION 2-1-1. 32” UNIVERSAL BBA BOARD SWITCH WIRELESS SIL-TU UNIT BOARD LAN CARD SYS SET...

  • Page 119: Wire Dressing

    2023/12/21 04:58:58 (GMT+09:00) 2-2. Wire Dressing FLEXIBLE FLAT CABLE 30P (32”) INSERT CONNECTOR AT MAIN INSERT CONNECTOR BOARD TAPE TAPE SYS SET...
  • Page 120 2023/12/21 04:58:58 (GMT+09:00) 2-2. Wire Dressing FLEXIBLE FLAT CABLE 30P/51P CONNECTOR INFORMATION SYS SET...
  • Page 121 2023/12/21 04:58:58 (GMT+09:00) 2-2. Wire Dressing HARNESS ASSY INSERT CONNECTOR WIRE DRESSING HOOK SYS SET...
  • Page 122 2023/12/21 04:58:58 (GMT+09:00) 2-2. Wire Dressing HARNESS ASSY TAPE TAPE SYS SET...
  • Page 123 2023/12/21 04:58:58 (GMT+09:00) 2-2. Wire Dressing HARNESS ASSY LOUDSPEAKER LOUDSPEAKER (48”) LOUDSPEAKER (32”,40”) HARNESS INFORMATION SYS SET...
  • Page 124 2023/12/21 04:58:58 (GMT+09:00) 2-2. Wire Dressing FLEXIBLE FLAT CABLE 5P TAPE SYS SET...
  • Page 125 2023/12/21 04:58:58 (GMT+09:00) 2-2. Wire Dressing LOUDSPEAKER CONNECTOR INFORMATION HARN ESS ASSY & FLEXIBLE FLAT CABLE 5P SYS SET...

  • Page 126: Disassembly, Exploded Views And Other Parts

    2023/12/21 04:58:58 (GMT+09:00) SECTION 3 DISASSEMBLY, EXPLODED VIEWS AND OTHER PARTS 3-1. KDL-32W600D Place the TV set facing downwards on a stable, level surface before disassembly and • 3-1-1. Disassembly, Exploded View assembly of parts. • and shaded parts are critical for safety. Replace only with part number specified.
  • Page 127 2023/12/21 04:58:58 (GMT+09:00) 3-1. KDL-32W600D 3-1-1. Disassembly, Exploded View REF. DESCRIPTION PART NO. STAND, BASE ASSY (2S TPZ) 4-578-914-01 • AC ADAPTOR(45W) 1-493-145-11 • CORD SET, POWER-SUPPLY 1-846-425-13 • LABEL, UNDER TERMINAL (TPZ) 4-580-097-41 • LABEL, SIDE WALL (TPZ) 4-580-738-01 • UNDER COVER (2S TPZ) A 4-579-060-01 •...
  • Page 128 2023/12/21 04:58:58 (GMT+09:00) 3-1. KDL-32W600D 3-1-2. Screws Description Part No SCREW, +PSW M3X6 4-472-518-11 SCREW, +PSW M3X8 (BLACK) 2-580-592-01 SCREW +BVTP 3X10 TYPE2 IT-3 7-685-647-79 SCREW, +PSW M3X6 W12 4-256-393-02 SYS SET...
  • Page 129 2023/12/21 04:58:58 (GMT+09:00) 3-1. KDL-32W600D 3-1-3. Connectors REF. DESCRIPTION PART NO. REMARKS. FLEXIBLE FLAT CABLE 30P (BM11) 1-849-268-11 CN8601(BBA/BBE)-(SOURCE BOARD) (1) • FLEXIBLE FLAT CABLE 5P (BM11) 1-849-270-11 CN9900(BBA/BBE)-(WIFI) (1) • CN9901(BBA/BBE)-CN100(HCY)-CN1(Side HARNESS ASSY 1-910-805-60 key) / CN4001(BBA/BBE)-SP(1) • SYS SET...
  • Page 130 2023/12/21 04:58:58 (GMT+09:00) 3-1. KDL-32W600D 3-1-4. Other Parts REF. DESCRIPTION PART NO. ATTACHMENT, WALL MOUNT (TPZ) A * 4-580-630-01 • MINI PLUG VIDEO ADAPTER 1-849-276-11 • CLAMPER, CABLE 4-262-708-04 • MANUAL, INSTRUCTION * 4-584-787-11 • TAPE (3M 1350FB-1)15MMX66M BLK 7-600-031-97 • TAPE (3M 1350FW-1)15MMX66M WHT 7-600-031-96 •...
  • Page 131 2023/12/21 04:58:58 (GMT+09:00) Sony EMCS (Malaysia) Sdn. Bhd. English HES-M 9-888-190-U1 © 2023.11 SYS SET...

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