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Television
Getting Started [1]
Remote control [2]
Remote control buttons [3]
Remote control buttons [4]
Connecting terminal [5]
How the LEDs light up [6]
Home menu [7]
Selecting inputs [8]
Performing acoustic auto calibration [9]
Accessibility features [10]
Useful features [11]
Searching for content/operating the TV with your voice [12]
Using the remote control microphone [13]
Using the built-in MIC on the TV (only TVs with a built-in MIC) [14]
Enjoying preferred apps [15]
Installing apps [16]
Finding the remote control (only models supplied with a buzzer built-in remote
control) [17]
Enjoying safe apps and video streaming services (Security and restrictions)
[18]
Enjoying the Camera and Microphone Unit (BRAVIA CAM supported models
only) [19]
Watching TV [20]
Watching TV programmes [21]
Understanding the information banner icons [22]
Using the programme guide [23]
Configuring channel settings [24]
Receiving digital broadcasts [25]
Receiving satellite broadcasts [26]
Sorting or editing the channels [27]

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Table of Contents
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Summary of Contents for Sony BRAVIA XR65X95LU

  • Page 1 Television Getting Started [1] Remote control [2] Remote control buttons [3] Remote control buttons [4] Connecting terminal [5] How the LEDs light up [6] Home menu [7] Selecting inputs [8] Performing acoustic auto calibration [9] Accessibility features [10] Useful features [11] Searching for content/operating the TV with your voice [12] Using the remote control microphone [13] Using the built-in MIC on the TV (only TVs with a built-in MIC) [14]...
  • Page 2 Using the TV menu [28] Using interactive broadcast TV services [29] Useful features when watching TV [30] Changing the picture and sound quality to your preferences [31] Adjusting the picture quality [32] Adjusting the sound quality [33] “Sound” advanced settings [34] Advanced auto volume [35] Balance [36] Recording TV Programmes [37]...
  • Page 3 Computer video signal specifications [64] Audio system (such as an AV receiver or sound bar) [65] Outputting audio from an audio system [66] Connecting an audio system [67] Adjusting an audio system [68] Using the TV as a centre speaker (only models with TV centre speaker mode) [69] Pass-through audio formats supported with eARC [70] Accessing audio system settings [71] Video game consoles [72]...
  • Page 4 Using the Quick Settings [98] Using the Eco Dashboard [99] Channels & Inputs [100] Display & Sound [101] Network and Internet [102] Accounts and sign-in [103] Privacy [104] Apps [105] System [106] Remotes and accessories [107] Help and feedback [108] Timers &...
  • Page 5 Some digital channels are missing. [130] Sound [131] No sound but good picture. [132] No audio or low audio with a home theatre system. [133] You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. [134] You are concerned about a delay between the picture and sound.
  • Page 6: Remote Control Buttons

    Index/Other [164] Index [165] About the Help Guide [166] Help Guide structure [167] Specifications [168] Support Site [169] Keeping the TV updated [170] Trademark information [171] Getting Started Remote control This section describes remote control buttons. Connecting terminal How the LEDs light up Home menu Selecting inputs Performing acoustic auto calibration...
  • Page 7 The supplied remote control, button layout, button names and available features vary depending on your model/country/region. Click a button on the image of the remote control to display a description. (Power) Turns on or switches to standby/networked standby mode. Switch to a TV channel or input and display the TV menu. For details, refer to Using the TV menu page.
  • Page 8 Ask Google for a little help on the big screen. Press the Google Assistant (or MIC) button on the remote to get started. For details, refer to Using the remote control microphone page. Google Assistant is not available in certain languages/countries/regions. (Mute) Mute the sound.
  • Page 9 (Info/Text reveal) Display information. Switch to a TV channel or input and display the TV menu. For details, refer to Using the TV menu page. (Power) Turns on or switches to standby/networked standby mode. (Subtitle setting) Turn subtitles on or off (when the feature is available). AUDIO Select multilingual source sound or dual sound for the programme currently being viewed (depending on programme source).
  • Page 10: Connecting Terminal

    Display a menu on the TV to use button functions that are not on the remote control on the screen. +/- (Volume) Adjust the volume. (Jump) Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected.
  • Page 11 Terminal Description Note Connecting a large USB device may interfere with other devices connected next to it. In such a case, connect it to the another USB input. USB HDD REC Connects to the USB HDD device or Digital still camera/Camcorder/USB storage media.
  • Page 12 Terminal Description Note 4K 100 Hz support depends on your country/region. HDMI IN (4K 120 Hz) If you use an HDMI device that supports video output in 4K 100/120 ™ Hz, connect the Ultra High Speed HDMI Cable, and follow the instructions displayed on the screen to set the [HDMI signal format] of the HDMI IN port.
  • Page 13 Terminal Description (Satellite input) Connects to satellite input. Connection steps: SUB. → MAIN → Antenna. For SUB. jack, connect only when you are using twin tuner mode except for Single Cable Distribution EN50494 (depends on model). Connect to a Router. Connect to the Internet using a LAN cable.
  • Page 14 Terminal Description Before connecting cables, disconnect the AC power cord (mains lead) of both the TV and AV receiver. If you do not use the CENTER SPEAKER IN terminal or the S- CENTER SPEAKER IN input, change the following setting to prevent noise from the speakers.
  • Page 15 (A) (B) (B) (A) (A) Voice function LED (On the left side or centre right at the bottom of the TV. Only TVs with a built-in MIC. ) (B) Operational response LED (In the centre at the bottom of the TV.) The built-in MIC may not be available depending on your region/model/language.
  • Page 16 When the Built-in MIC switch is on, it turns “on” in amber. (only TVs with a built-in MIC ) The built-in MIC may not be available depending on your region/model/language. Related topics Using the built-in MIC on the TV (only TVs with a built-in MIC) You want to disable the LED so that it does not light up or blink.
  • Page 17 (B) The Home Menu when a Google Account is not setup on the TV Setting up a Google Account and enjoying the TV If you connect the TV to the Internet and setup a Google Account, you can install desired apps on the TV and enjoy Internet videos and use your voice to search for content.
  • Page 18: Selecting Inputs

    For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting [8] Getting Started Selecting inputs To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or to watch TV after such use, you will need to switch the input.
  • Page 19 You can switch to TV broadcasting by simply pressing the TV button on the remote control. [9] Getting Started Performing acoustic auto calibration You can correct the audio to the best acoustics for your viewing environment by using the remote control microphone to measure a test sound from the TV. (This setting may not be available depending on the model.) Models that support acoustic auto calibration have the following setting.
  • Page 20: Accessibility Features

    Measure by following the on-screen instructions. The acoustics will be corrected automatically based on the measurement results of your watching environment. Hint Acoustic auto calibration may fail in the following cases. If the remote control is moved during measurement If there are sounds other than the test sound (such as noise) during measurement [10] Getting Started Accessibility features This TV has accessibility features in [Accessibility] such as a text-to-speech function for on-...
  • Page 21: Useful Features

    To use text-to-speech with the Help Guide, view the Help Guide from the Sony support website using a computer or smartphone. For more information about accessibility, please visit the Sony support website. https://www.sony.net/A11y.GoogleTV/ [11] Useful features Searching for content/operating the TV with your voice...
  • Page 22 Speak into the microphone while pressing and holding the Google Assistant or MIC button. Speech examples may be displayed depending on your model. Search results are displayed when you speak into the microphone. Hint If you press the Google Assistant or MIC button on the remote control and say “Voice hints”, information about how to speak and available voice commands will be displayed.
  • Page 23 MIC) The built-in MIC on the TV may not be available depending on your region/country/language. For details about languages that support the built-in MIC on the TV feature, refer to the following Sony support website. https://www.sony.net/tv-hf/aep/ Hint The URL is subject to change without notice.
  • Page 24 (A) (B) (B) (A) (A) The voice function LED is located at the bottom just left of centre or centre right of the TV. (B) The LED located at the bottom centre of the TV lights up amber when hands-free operation is available.
  • Page 25: Installing Apps

    The TV's built-in MIC may pick up sound from the surroundings and respond unintentionally. You can use [Built-in MIC sensitivity] to change the mic sensitivity. Press the (Quick Settings) button on the remote control, and select the following in order. [Settings] —...
  • Page 26 Press the HOME/ (HOME) button, and from [Search] on the Home screen, say something like “Search for <app name> apps” to search for apps you want to install. Alternatively, select the input field and use the on-screen keyboard. Select an app from the search results and install it. Hint If the app search does not produce the desired results, say “Google Play Store”, and try searching for the app on the Google Play Store screen.
  • Page 27 Finding the remote control (only models supplied with a buzzer built-in remote control) The remote control supplied with the TV has a feature that allows you to find the remote control by playing a sound from a built-in buzzer when you cannot find it, such as when you do not remember where you left it (for example, under a cushion or hidden under a newspaper), or when you are watching a movie in a dark room.
  • Page 28 To find a remote control using the TV's built-in MIC, the TV must be on (in some languages, you can find a remote control using the TV's built-in MIC even if the TV is off). If your TV is connected to the Internet and you have set a Google Account, the find feature using the TV's built-in MIC will be enabled.
  • Page 29 To restrict apps (password lock feature) Set to restrict children from using apps such as internet browsers. Set restrictions in [Parental controls] . If this is set, you will be required to input the PIN when starting an app. Press the (Quick Settings) button on the remote control, and select the following in order.
  • Page 30 To restrict usage time of the TV Set to restrict the time in which children use the TV. Press the (Quick Settings) button on the remote control, and select the following in order. [Settings] — [System] — [Parental controls] — [Screen time] Set or input the PIN.
  • Page 31 To easily remove the supplied Camera and Microphone Unit, twist it slightly as shown in the figure below. Hint For the optional Camera and Microphone Unit (CMU-BC1), attach it to the TV by following the instructions in the manual supplied with CMU-BC1. Note You may need to update the TV software to use the features of the Camera and Microphone Unit.
  • Page 32 Adjusts the balance so it sounds as if you are viewing from the front of the TV even if you are actually not. [Proximity Alert] Notifies you if the TV viewing distance is too close. You must input your PIN to enable this feature. When enabled, it will be set at 1 m (3 ft.) (default).
  • Page 33: Watching Tv Programmes

    Watching TV programmes Useful features when watching TV Changing the picture and sound quality to your preferences [21] Watching TV Watching TV programmes Understanding the information banner icons Using the programme guide Configuring channel settings Using the TV menu Using interactive broadcast TV services [22] Watching TV programmes | Watching TV programmes Understanding the information banner icons When changing the channel, an information banner appears briefly.
  • Page 34: Using The Programme Guide

    Using the programme guide You can quickly find your preferred programmes. Press the GUIDE/ (Guide) button to display the digital programme guide. Select a programme to watch. The details of the programme are displayed. Select [View] to watch the programme. Hint (TV box control compatible models only) If you perform the [TV box control setup] setting in [TV box setup] under [External inputs], you can display the programme guide...
  • Page 35 Follow the on-screen instructions to tune in all available digital channels and store them in the TV. To change the tuning range Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel setup] — [Advanced settings] — [Tuning range] —...
  • Page 36: Using The Tv Menu

    [27] Configuring channel settings | Configuring channel settings | Configuring channel settings Sorting or editing the channels You can sort the channel display according to your preferred order. Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel list edit]. If multiple items are displayed, select the one you want to edit.
  • Page 37 Note The displayed screen and menus may vary depending on what you are watching and your model/country/region. Press the TV button while watching a TV broadcast. The TV menu is displayed at the bottom of the screen. Move the focus left or right and select the programme you want to watch. If you move the focus down and select [TV settings] or [Remote control], options available while you are watching will be displayed.
  • Page 38: To Display Text Information

    [29] Watching TV programmes | Watching TV programmes Using interactive broadcast TV services To display text information You can view text and text-based graphical information, including national news, weather information, and TV schedules. You can browse for information that interests you, and then select what information you want to display by entering a number.
  • Page 39: Adjusting The Picture Quality

    Parental lock Use [Parental controls] to set parental restrictions. For details, refer to System. (Subtitle setting) You can press the MENU button on the remote control to enable subtitles. Picture quality/sound quality adjustment Adjust the picture quality and sound quality according to your preferences. For details, refer to Display &...
  • Page 40 Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. You can change the following settings. Picture Adjust the picture settings such as Brightness, Colour, and Hue. Basic You can set the following. Picture mode Change the picture quality according to the content you are watching such as movies or sports.
  • Page 41 Refines moving images. Increases the number of image frames to display videos smoothly. If you select [Custom], you can adjust [Smoothness] and [Clearness]. Film mode Optimises picture quality based on video content, such as movies and computer graphics. Smoothly reproduces the motion of filmed images (images recorded at 24 frames per second) such as movies.
  • Page 42: Adjusting The Sound Quality

    Adjust the viewable screen area. Screen position Adjust the vertical and horizontal screen position. Vertical size Stretch the picture vertically. [33] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences Adjusting the sound quality You can configure various settings related to the TV’s sound such as sound quality and sound mode.
  • Page 43 Sound customisation Adjust the sound quality for each sound mode in models with Sound mode. For details, refer to “Sound” advanced settings. Volume level Adjust the sound level of current input. For details, refer to “Sound” advanced settings. Advanced auto volume Keeps the volume level constant for all programmes and inputs.
  • Page 44 To connect the TV and an eARC supported device, use an eARC-supporting HDMI cable . To connect an eARC supported device, refer to Connecting an audio system. ™ Sony's Premium High Speed HDMI Cable(s) is recommended. Digital audio out Configure the output method when outputting digital audio. This setting is available only when [Speakers] is set to [Audio system].
  • Page 45 Hint Dolby Digital Plus is high quality surround sound processed by Dolby's acoustic technology. Pass through mode Output audio signals to an audio system without decoding. To use pass through mode as the connection method, refer to Connecting an audio system. Related topics “Sound”...
  • Page 46 Setting Description Surround Virtually reproduce realistic surround sound. Surround effect Adjust the surround sound effect. Equaliser Adjust sound based on different frequencies. Voice Zoom Emphasise voice. Dialogue enhancer Emphasise voice when [Sound mode] is set to [Dolby Audio]. [Volume level] Setting Description Volume offset...
  • Page 47 watch at a constant volume level. To enable this feature, press the (Quick Settings) button on the remote control, then select the following settings. [Settings] — [Display & Sound] — [Sound] — [Advanced auto volume] Note The effect varies depending on your model/country/region, settings, broadcast, and input signal.
  • Page 48: Recording Tv Programmes

    The effect varies depending on your model/country/region, settings, and installation environment. [37] Recording TV Programmes Recording to a USB HDD device Watching/deleting recorded content Understanding the symbols displayed in the recorded title list [38] Recording TV Programmes Recording to a USB HDD device Registering a USB HDD device Timer recording Information about using a USB HDD device for recording...
  • Page 49 (B) USB cable (not supplied) Connect a USB HDD device to the USB port (blue) labelled “HDD REC” on your TV. Turn the USB HDD device on. Wait until the screen [USB drive connected] is displayed. If the message does not appear you can manually register the USB HDD device from the Settings menu.
  • Page 50: Timer Recording

    Information about using a USB HDD device for recording [40] Recording to a USB HDD device | Recording to a USB HDD device Timer recording This function is only available in limited regions/countries/TV models. USB HDD recording models have [Recording device setup] in [Settings] — [Channels & Inputs].
  • Page 51 Hint Up to 32 timer settings can be created. If the recording fails, the reason will be listed in [Recording error list]. Select [Recording error list] in [Timer list/Timer settings]. In the programme guide, you can move the focus to the desired programme and press the MENU button to display the Control menu, and select the [Rec].
  • Page 52: To Delete Recorded Content

    If the TV is subjected to impact during USB HDD recording, noise may occur in the recorded content. In no event shall Sony be liable for recording failure or any damage or loss of recorded content caused or associated with the TV’s malfunction, signal interference, or any other problem.
  • Page 53: Usb Devices

    For information about the meaning of the symbols in the recorded title list, see Understanding the symbols displayed in the recorded title list. [43] Recording TV Programmes Understanding the symbols displayed in the recorded title list This function is only available in limited regions/countries/TV models. :Unviewed recording :Protected recording :Currently recording...
  • Page 54: Connecting A Usb Device

    Supported files and formats [46] USB devices | USB devices Playing content stored on a USB device To record programmes to a USB storage device or watch recorded programmes, see Recording TV Programmes. Connecting a USB device Connect a USB storage device to the USB port of the TV to enjoy photo, music, and video files stored on the device.
  • Page 55 It may take a while to display a photo, depending on the file and/or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
  • Page 56 Supported files and formats [48] USB devices | USB devices Supported files and formats Photos Music Videos Audio sampling rates (for videos) External subtitles [49] Supported files and formats | Supported files and formats | Supported files and formats Photos Use case : USB / Home Network File Format Extension...
  • Page 57 Extension: *.mp4 / *.m4a Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 3gpp Extension: *.3gp / *.3g2 Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k Extension: *.wma...
  • Page 58 Extension: *.mp3 Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k MP2.5L3 8k / 11.025k / 12k Extension: *.wav Description Sampling Rate 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k Extension: *.flac Description Sampling Rate...
  • Page 59 Videos Use case : USB / Home Network MPEG1 (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec Audio Max. / Min. Max. Frame Rate (Profile@Level) Codec Resolution MPEG1 MPEG1L2 1920x1080 / 1920x1080@30fps / QCIF (176x144) 1280x720@60fps MPEG2PS (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec Max.
  • Page 60 Subtitle Type : External Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution AVC / H.264 MPEG1L1 / 1920x1080 / 1920x1080@60fps BP@L3, MP@L4.2, MPEG1L2 / AAC- QCIF HP@L4.2 LC / HE-AAC v1 / (176x144) HE-AAC v2 / AC3 / E-AC3 MP4 (*.mp4) Subtitle Type : External...
  • Page 61 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution Main10@L5.1 AAC v2 / AC3 / (176x144) AC4 / E-AC3 This line includes the XAVC S format use case. The maximum supported bitrate for XAVC S is 100 Mbps. avi (*.avi) Subtitle Type : External Video Codec...
  • Page 62 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution Xvid DTS core / AC3 / 1920x1080 / 1920x1080@30fps / AAC-LC / E-AC3 / QCIF 1280x720@60fps HE-AAC v1 / HE- (176x144) AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis AVC / H.264 DTS core / AC3 /...
  • Page 63 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution MPEG1L1 / MPEG1L2 / Vorbis AVC / H.264 DTS core / AC3 / 3840x2160 / 3840x2160@60p / BP@L5.2, AAC-LC / E-AC3 / QCIF 1920x1080@120fps MP@L5.2, HE-AAC v1 / HE- (176x144) HP@L5.2 AAC v2...
  • Page 64 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution AVC / H.264 AAC-LC / HE-AAC 1920x1080 / 1920x1080@60fps BP@L3, v1 / HE-AAC v2 / QCIF MP@L4.2, AC3 / E-AC3 / (176x144) HP@L4.2 MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE)
  • Page 65 Video Codec Audio Max. / Min. Max. Frame Rate (Profile@Level) Codec Resolution VP9 Profile 0, Profile Vorbis 3840x2160 / 3840x2160@60fps QCIF (176x144) Other supported files and formats Photos Music Audio sampling rates (for videos) External subtitles [52] Supported files and formats | Supported files and formats | Supported files and formats Audio sampling rates (for videos) Audio Codec Sampling Rate...
  • Page 66: External Subtitles

    Audio Codec Sampling Rate PCM (U8) PCM (S16LE) 11.025k / 16k / 44.1k PCM (S16BE) 11.025k / 16k / 44.1k Other supported files and formats Photos Music Videos External subtitles [53] Supported files and formats | Supported files and formats | Supported files and formats External subtitles Use case : USB File Format...
  • Page 67: Connecting A Blu-Ray Or Dvd Player

    [55] Blu-ray and DVD players | Blu-ray and DVD players Connecting a Blu-ray or DVD player Connect a Blu-ray/DVD player to the TV. Use a connection method below based on the terminals available on your TV. Note The available terminals depend your model/region/country. Hint You can also connect a TV box in the same way as a Blu-ray/DVD player.
  • Page 68 (A) Blu-ray/DVD player (same as connecting a TV box) (B) Analogue Extension cable (supplied) (C) RCA Cable (not supplied) Whether the Analogue Extension cable is supplied depends on your model/region/country. Cable that connects to the video input jack The 3.5 mm jack of the Analogue Extension Cable has 4 poles. (B) (C) (D) (E) (A) 3.5 mm (B) Left for Audio signal.
  • Page 69 [56] Blu-ray and DVD players | Blu-ray and DVD players Watching Blu-ray and DVD discs You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV. Turn on the connected Blu-ray/DVD player. Press the (Input select) button repeatedly to select the connected Blu- ray/DVD player.
  • Page 70 Connect the TV box to the TV. Connect it to the input on your TV. For details, refer to the Connecting a Blu-ray or DVD player page. [59] TV box | TV box How to control the TV box using the TV remote control TV box control compatible models have [TV box setup] in [Settings] —...
  • Page 71: Using Chromecast Built-In

    Chromecast built-in™ or AirPlay allows you to display (cast) your favourite websites and app screens on your mobile device directly to the TV. Using Chromecast built-in Connect a mobile device such as a smartphone or tablet to the same home network that the TV is connected to.
  • Page 72: To Connect A Computer

    on-screen instructions to setup Apple HomeKit. Available operations vary depending on the version of the app and software. If you select [On (Powered on by apps)] in [Remote start], you can turn on the TV with apps on a mobile device such as an iPhone or iPad. Note An internet connection is required to use AirPlay.
  • Page 73 To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.
  • Page 74 (A) Digital still camera (B) Camcorder (C) HDMI cable (not supplied) ™ Be sure to use an authorised Premium High Speed HDMI Cable(s) bearing the HDMI logo. To view content stored on a digital still camera/camcorder After connecting the digital still camera/camcorder, turn it on. Press the (Input select) button repeatedly to select the connected digital still camera/camcorder.
  • Page 75 (Resolution, Horizontal frequency/Vertical frequency) 640 x 480, 31.5 kHz/60 Hz 800 x 600, 37.9 kHz/60 Hz 1024 x 768, 48.4 kHz/60 Hz 1152 x 864, 67.5 kHz/75 Hz 1280 x 1024, 64.0 kHz/60 Hz 1600 x 900, 56.0 kHz/60 Hz 1680 x 1050, 65.3 kHz/60 Hz 1920 x 1080, 67.5 kHz/60 Hz 3840 x 2160, 67.5 kHz/30 Hz...
  • Page 76: Connecting An Audio System

    [66] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar) Outputting audio from an audio system You can connect audio systems such as AV receivers or sound bars to the TV. Select a connection method below according to the specifications of the audio system you want to connect.
  • Page 77 (B) HDMI cable (not supplied) ™ We recommend Sony's Premium High Speed HDMI Cable(s). To connect a sound bar via HDMI, see “HDMI connection”. If you connect the TV to a sound bar via HDMI, you can use the following features.
  • Page 78 (C) Digital optical cable (not supplied) ™ We recommend Sony's Premium High Speed HDMI Cable(s). To connect an audio amp via HDMI, see “HDMI connection”. To connect an audio amp with a digital optical cable, see “Digital optical cable connection”.
  • Page 79 Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Auto]. Select [Speakers] — [Audio system]. Enable the audio system’s eARC feature. Refer to the instruction manual of the device. Adjusting an audio system Note You cannot select [eARC mode] if the text-to-speech function for on-screen text within...
  • Page 80 (A) AV receiver or Sound bar (B) Optical audio cable (not supplied) Adjusting an audio system Hint For more information, please visit the Sony support website. Support Site Related topics No sound but good picture. No audio or low audio with a home theatre system.
  • Page 81 After connecting the TV to your audio system, press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system]. Turn on the connected audio system, then adjust the volume. If you connect a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV’s remote control.
  • Page 82 Models with a TV centre speaker mode have CENTER SPEAKER IN terminals or S- CENTER SPEAKER IN terminals on the back of the TV. On TVs with S-CENTER SPEAKER IN input, you can use the TV as a centre speaker in the following cases.
  • Page 83 (A) AV receiver (B) Speaker cable (not supplied) Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal of the TV. When connecting, make sure to twist the ends of the speaker cable and insert them into the connection terminals of the TV and AV receiver.
  • Page 84 When a sound bar is connected, centre audio is output from both the TV and sound bar, allowing you to enjoy both impactful sound from the sound bar and natural conversations. (A) TV centre speaker mode cable (supplied with sound bars that have S-CENTER OUT terminals) Note Even when connecting a sound bar with an S-CENTER OUT terminal, it must be...
  • Page 85 Note Audio system settings are displayed only for supported models. For information about supported models, refer to the support site. https://www.sony.net/hav_faq The settings that are displayed depend on the audio system model. Hint For settings that are not displayed by default, select a menu from (Edit).
  • Page 86 Connecting an audio system [72] Using the TV with Other Devices Video game consoles Connecting Connect an HDMI-supported video game console to your TV with an HDMI cable. (A) Video game console (B) HDMI cable (sold separately) Hint ™ A Premium High Speed HDMI Cable(s) is fine for general purposes, but if you want to connect a video game console that supports 4K 120Hz, use the HDMI cable included ™...
  • Page 87 Press the (Quick Settings) button on the remote control, and select the following in order. [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] Select the optimal format for your video game console. Hint If you connect a video game console that supports 4K 120 Hz video output, set to [Enhanced format (4K120, 8K)].
  • Page 88: Connecting A Bluetooth Device

    Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models only) If you connect the transmitter to the TV, you can use a neckband speaker or Sony brand headphones to experience 3D surround (spatial sound). For details, refer to the URL below.
  • Page 89 To pair the TV with a Bluetooth device Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers. Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] — [Display & Sound] — [Audio output]. Turn the Bluetooth device on and put it in pairing mode.
  • Page 90: Supported Bluetooth Profiles

    If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth. You can adjust the delay between the picture and sound with the A/V sync setting. (Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices.) Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] —...
  • Page 91 The TV supports the following profiles: HID (Human Interface Device Profile) HOGP (HID over GATT Profile) A2DP (Advanced Audio Distribution Profile) AVRCP (Audio/Video Remote Control Profile) SPP (Serial Port Profile) Related topics Connecting a Bluetooth device [78] Using the TV with Other Devices BRAVIA Sync-compatible devices BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices...
  • Page 92: Blu-Ray/Dvd Player

    Using features available for BRAVIA Sync- compatible devices To operate BRAVIA Sync-compatible devices from the TV, use the (Input select) button on the remote control to select the device you want to operate. Blu-ray/DVD player Automatically turns the TV on and switches the input to the connected Blu-ray/DVD player when the Blu-ray/DVD player starts to play.
  • Page 93 — [BRAVIA Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device. For details, refer to the instruction manual of the connected device.
  • Page 94 Using features available for BRAVIA Sync-compatible devices [82] Using the TV with Other Devices Viewing pictures in 4K from compatible devices Viewing pictures in 4K resolution Settings for viewing pictures through HDMI input with higher quality [83] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from compatible devices Viewing pictures in 4K resolution You can connect a digital still camera/camcorder that supports HDMI 4K output to HDMI IN of...
  • Page 95 Select the folder, and then select the file to play. To view pictures stored on a digital still camera/camcorder Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable. Press the (Input select) button repeatedly to select the connected device.
  • Page 96 To display a picture from a device connected to the HDMI input terminal in a higher quality HDMI format , set [HDMI signal format] in [External inputs]. Such as 8K, 4K 100/120 Hz, 4K 60p 4:2:0 10 bit, 4K 60p 4:4:4, or 4:2:2 HDMI signal format To change the HDMI signal format setting, press the (Quick Settings) button on the remote...
  • Page 97: Connecting To A Network

    BRAVIA Connectivity Guide Descriptions about connecting devices to the TV are also available on the Sony support website. Refer to it as necessary. https://www.sony.net/tv_connectivity_guide/ [86] Connecting to a Network Connecting to a network Home network features Viewing Internet content [87] Connecting to a Network...
  • Page 98 (B) Computer (C) Router (D) Modem (E) Internet Set up your LAN router. For details, refer to the instruction manual of your LAN router, or contact the person who set up the network (network administrator). Note It is strongly recommended for security purposes to connect your TV to the Internet via a router/modem that includes router functionality.
  • Page 99 Using Wi-Fi to connect the TV to the Internet/Network The built-in wireless LAN device allows you to access the Internet and enjoy the benefits of networking in a cable-free environment. (A) Computer (B) Wireless router (C) Modem (D) Internet Set up your wireless router. For details, refer to the instruction manual of your wireless router, or contact the person who set up the network (network administrator).
  • Page 100 If the above procedure does not deliver any improvement, change the setting of your wireless router to 5GHz, which may help improve the video streaming quality. The 5GHz band may not be supported depending on your region/country. If the 5GHz band is not supported, the TV can only connect to a wireless router using the 2.4GHz band.
  • Page 101 played back on the TV. Press the (Quick Settings) button on the remote control, then select [Settings] — [Network and Internet] — [Wi‑Fi Direct] — [Wi‑Fi Direct settings]. Select the TV name displayed on the TV screen with the Wi-Fi Direct device. If the device does not support Wi-Fi Direct, select the [Show Network (SSID)/Password].
  • Page 102 To deregister a device, select the device in the list to delete, then press the (Enter) button. Then, select [Yes] on the confirmation screen. To deregister all devices, select [Delete all] in the list, then [Yes] in the confirmation display. [92] Connecting to a Network Home network features Adjusting home network settings...
  • Page 103 To use the renderer function Connect the renderer device (TV), the server device (BD/DVD recorder), and the device that controls the server and renderer (smartphone) to the same network. You can use the smartphone to operate the TV within the same network. Press the (Quick Settings) button on the remote control, then select [Settings] —...
  • Page 104 You can enjoy content (photo/music/video files) stored on a network device located in another room, if you connect the TV to a home network via a router. (A) Computer (Server) (B) Router (C) Modem (D) Internet Connect the TV to your home network. Press the HOME/ (HOME) button, and select Apps from the Home menu, then select [Media Player].
  • Page 105 controller should also be renderer-compatible. (A) Digital still camera (Controller) (B) Router (C) Modem (D) Internet Connect the TV to your home network. Operate the controller to start playing the content on the TV screen. Related topics Adjusting home network settings [96] Connecting to a Network Viewing Internet content You can use video streaming services such as YouTube™...
  • Page 106: Using The Quick Settings

    System Date and time, Language, Sound, Accessibility, Parental controlsand LED indicator, etc. Remotes and accessories Remote control and Bluetooth settings. Help and feedback Provides help from Sony and Google. Timers & Clock On timer, Sleep timer, Alarm, Clock display, etc. [98] Settings...
  • Page 107 settings such as [Audio output] depending on the connected devices. You can also display [Settings] from [Quick Settings]. Note The menus displayed in the TV settings vary depending on your model/region/country. Press the (Quick Settings) button on the remote control. Move the focus to change a setting or select it.
  • Page 108: Available Options

    Press the (Quick Settings) button on the remote control, and select [Eco Dashboard]. In the displayed menu, move the focus left or right and select the desired setting. Related topics Using the Quick Settings [100] Settings Channels & Inputs Press the (Quick Settings) button on the remote control, then select [Settings] —...
  • Page 109: Display And Sound

    [Preferences (Channels)] Configures [Subtitle settings] and [Audio settings (Broadcast)]. [Info banner] Display programme information when channel is changed. [External inputs] Configures the settings of the external inputs and BRAVIA Sync. For details about BRAVIA Sync, refer to BRAVIA Sync-compatible devices. [Recording device setup] Configures the settings of USB HDD devices for recording.
  • Page 110: Network And Internet

    Configures selection settings related to speakers. [Expert panel settings](only models equipped with an OLED panel) Use when setting [Pixel shift] or manually performing [Panel refresh]. For details, refer to OLED panel (only models equipped with an OLED panel). [102] Settings Network and Internet Configures settings for such things as wireless LANs, wired LANs, and home networks.
  • Page 111 [105] Settings Apps Allows you to configure or uninstall apps, or clear the cache. Related topics Installing apps [106] Settings System Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — the desired option. Note Depending on the settings of the TV, some options may not be displayed or available.
  • Page 112 Changes the settings related to data storage. [Ambient mode] Configures what is displayed on the screen when the TV is not operated after a certain amount of time while displaying content other than broadcasts and videos. [Power and energy] Configures the settings related to saving energy and the startup TV screen. [Cast] Configures the operation permissions when casting from an external device.
  • Page 113 Remote control Using the remote control microphone [108] Settings Help and feedback Help from Sony can be displayed here. If a Google Account is set on the TV, you can also give Google feedback. [109] Settings Timers & Clock In Timers & Clock, you can set the On timer, Sleep timer, Alarm, and Clock display.
  • Page 114: Troubleshooting

    Select Timers & Clock and press the Enter button. Timers & Clock is added. To configure settings for Timers & Clock Press the (Input select) button on the remote control and select the following. [Timers & Clock] — the desired setting Available options [On timer] Turns on the TV to the desired channel or input at a preset time.
  • Page 115: Start Here

    [111] Troubleshooting Start here Self diagnostics Software updates If a full reset (restart) of the TV is required Frequently Asked Questions for Troubleshooting [112] Start here | Start here Self diagnostics Check if the TV is working properly. Press (Input select) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help].
  • Page 116 Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV. To check for software updates automatically Press (Input select) on the remote control and select [Help].
  • Page 117: Power Reset

    If you have trouble such as the picture not displaying on the screen or the remote control not working, reset the TV with the following procedure. If the problem persists, try the factory reset procedure below. If an external USB device is connected to the TV, disconnect the USB device from the TV before resetting.
  • Page 118 [115] Start here | Start here Frequently Asked Questions for Troubleshooting For troubleshooting information, you can also refer to “Frequently Asked Questions” in our support site below. http://www.sony.net/androidtv-faq/ [116] Troubleshooting Picture (quality)/screen No colour/Dark picture/Colour is not correct/Picture is too bright.
  • Page 119 Press the (Quick Settings) button on the remote control, and check [Brightness] and [Power saving] on the Quick Settings screen. You cannot set [Brightness] when [Power saving] is set to [High]. Change the [Power saving] setting. Note Picture quality depends on the signal and content. The picture quality may improve if you change it in [Picture] under [Settings].
  • Page 120 Disable [LNA] to improve picture reception. ([LNA] may not be available depending on your situation/region/country.) Perform [AFT] to improve picture for analogue reception. (Availability of [Analogue] and its options may vary depending on the region/country/situation.) [119] Picture (quality)/screen | Picture (quality)/screen High resolution HDR pictures are not displayed.
  • Page 121 If the whole image or part of the image remains still, the screen will gradually become darker to reduce image retention. This is a feature to protect the panel, and is not a malfunction. [122] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) The message [Panel refresh did not finish] is displayed.
  • Page 122 To reduce image retention, we recommend that you turn off the TV on a daily basis for more than four hours using the remote control or the power button on the TV. Note Manually perform panel refresh only when image retention is particularly noticeable. Avoid performing it more than once a year because it may affect the usable life of the panel.
  • Page 123: Broadcast Reception

    To watch streaming content, connect the TV to the Internet. Hint For more information, please visit the Sony support website. Support Site Related topics Using Wi-Fi to connect the TV to the Internet/Network...
  • Page 124 Upgrade to a higher gain antenna (aerial). Related topics Check these things first to troubleshoot your TV reception. Some digital channels are missing. [129] Broadcast reception | Broadcast reception You cannot view satellite channels. Ask a local installer if satellite services are provided in your area. Check the satellite cable connection.
  • Page 125 You can run [Auto tuning] after moving to a new residence, changing service providers, or to search for newly launched channels. Configuring automatic service updates We recommend that [Auto service update] is enabled to allow new digital services to be added automatically as they become available.
  • Page 126 No sound but good picture. Check the antenna (aerial)/cable connection. Connect the TV to the AC power (mains), and press the power button on the TV or the remote control. Check the volume control. Press (Mute) or (Volume) + button to cancel muting. Press the (Quick Settings) button, then select [Audio output] —...
  • Page 127 Connecting an audio system [134] Sound | Sound You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. To output sound from both the headphones/Bluetooth audio device and TV speakers The TV cannot output sound from both the headphones or Bluetooth audio device and the TV speakers at the same time.
  • Page 128 If a specific audio system is connected with an HDMI cable You can adjust the output timing of the picture and sound. For details about supported models, refer to the support site. Support Site Related topics Adjusting the AV sync setting Adjusting an audio system [136] Sound | Sound No TV sounds such as operation sound or audio...
  • Page 129 [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system] Enable the audio system’s eARC feature. Related topics Connecting an audio system [138] Sound | Sound You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). Check if the Built-in MIC Switch is on.
  • Page 130 Hint The solution varies depending on the network status check. For solutions based on each issue, see “Frequently Asked Questions” on the Sony Support Site. Note If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and configurations.
  • Page 131: Remote Control/Accessories

    Try using apps later. The app content provider’s server may be out of service. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable...
  • Page 132 Check if the TV is working properly Press the power button on the TV to determine if the problem is with the remote control or not. For the location of the power button, refer to the Reference Guide/Setup Guide supplied with the TV. If the TV is not working, try resetting it.
  • Page 133: Reset The Remote Control

    If you cannot operate the TV with the supplied remote control, select the above in order until [Connect a new remote] using another Sony TV's remote control, and then try connecting again with the supplied remote control. Depending on your model, a Bluetooth remote control is supplied and already paired with the TV.
  • Page 134 If the problem persists, refer to If a full reset (restart) of the TV is required and Frequently Asked Questions for Troubleshooting pages. Note When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or the TV.
  • Page 135 control. The batteries in the remote control may be depleted. Replace them with new ones or turn off the TV using the power button on the TV. You can press and hold the power button on the TV to turn it off. Note The location of the power button on the TV varies depending on your model/country/region.
  • Page 136 The screen may have been turned off due to [Sleep timer] settings. Check the [Duration] setting of [On timer]. If the time set in [Turn off TV after] elapses, the power turns off automatically. To check the settings, press the (Quick Settings) button on the remote control and select the following in order.
  • Page 137: Connected Devices

    Press the power button on the TV and check if the TV turns on. For the location of the power button, refer to the Reference Guide/Setup Guide. If the TV turns on with this procedure, there may be a problem with the remote control. Refer to the following topic.
  • Page 138 Check the cable connection between the device and TV. Press the (Input select) button to display the list of inputs, then select the desired input. Correctly insert the USB device. Make sure that the USB device has been properly formatted. Operation is not guaranteed for all USB devices.
  • Page 139 You cannot turn off the TV box using the TV's remote control. TV box control compatible models have [TV box setup] in [Settings] — [Channels & Inputs] — [External inputs]. [156] Connected devices | Connected devices An external device (such as a TV box) cannot be controlled using the TV's remote control.
  • Page 140: Usb Hdd Recording

    When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth communication may deteriorate. Related topics Bluetooth devices [158] Troubleshooting USB HDD recording You cannot use a USB HDD device. The USB HDD device cannot be registered. [159] USB HDD recording | USB HDD recording You cannot use a USB HDD device.
  • Page 141 The USB HDD device cannot be registered. Check if the USB HDD device is connected to the USB port (blue) indicated as “HDD REC”. If the USB HDD device is properly connected to the blue USB port, register it for recording again because it is already registered as a device for purposes other than recording (such as storage).
  • Page 142 Reboot the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the TV. If the problem persists, disconnect the AC power cord, and contact Sony Customer Support with the number of times the Operational response LED flashes.
  • Page 143 Keeping the TV updated Trademark information [165] Index/Other Index TV programmes GUIDE/ (Guide) Recording Interactive broadcasts Channel setup Satellite broadcasts Parental lock Picture/display 4K pictures Language HOME menu Expert panel settings Picture Pixel shift Date and time Panel refresh Sound/voice Voice search, using Sound Remote control...
  • Page 144: External Devices

    External devices USB storage devices, recording with Computers Blu-ray/DVD players, connecting Digital cameras, camcorders USB memory devices, etc. Audio systems Apps YouTube™ Netflix File playback Computers Digital cameras, camcorders Supported files and formats Other Restart System software update Accessibility Eco Dashboard [166] Index/Other About the Help Guide This Help Guide explains how to use this TV.
  • Page 145 There are two versions of the Help Guide: the built-in version and the online version. The online Help Guide includes the latest information. The online Help Guide is automatically displayed when the TV is connected to the internet, otherwise the built-in Help Guide is displayed. Help Guide structure For details about the structure of the Help Guide, see the Help Guide structure page.
  • Page 146: Getting Started

    Getting Started Remote control Connecting terminal How the LEDs light up Home menu Selecting inputs Performing acoustic auto calibration Accessibility features Useful features Searching for content/operating the TV with your voice Enjoying preferred apps Finding the remote control (only models supplied with a buzzer built-in remote control) Enjoying safe apps and video streaming services (Security and restrictions) Enjoying the Camera and Microphone Unit (BRAVIA CAM supported models only) Watching TV...
  • Page 147 Bluetooth devices BRAVIA Sync-compatible devices Viewing pictures in 4K from compatible devices BRAVIA Connectivity Guide Connecting to a Network Connecting to a network Home network features Viewing Internet content Settings Using the Quick Settings Using the Eco Dashboard Channels & Inputs Display &...
  • Page 148: Specifications

    Related topics Computer video signal specifications [169] Index/Other Support Site For the latest information and Online Help Guide, please visit the Sony support website: https://www.sony.eu/support/ [170] Index/Other Keeping the TV updated The TV acquires data such as programme guides while it is in standby/networked standby mode.
  • Page 149 ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. Covered by one or more claims of the HEVC patents listed at patentlist.accessadvance.com.
  • Page 150 LIV is a trademark or registered mark of Culver Max Entertainment Pvt. Ltd. (formerly known as Sony Pictures Networks India Pvt. Ltd.). BRAVIA and BRAVIA XR are trademarks or registered marks of Sony Group Corporation or its affiliates. All other trademarks are the property of their respective owners.

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