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REPAIR GUIDE
NP950QED
NT950QED
English. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung NP950QED

  • Page 1 REPAIR GUIDE NP950QED NT950QED English. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Instructional Icons Software Update Samsung Update Samsung Recovery Windows recovery feature Q&A User Test Samsung PC Diagnostics Exploded View and Parts List Exploded View Parts List Disassembly and Assembly Tools for Disassembly and Assembly 20 Adhesives and Materials for Assembly...
  • Page 3 Table of Contents 29 Cables Remove Fan Remove 33 Main & Sub PBA Remove 35 Display Remove 36 Fingerprint Sensor Remove 38 Antenna Remove 40 Speaker Remove Touchpad Remove 43 Speaker Assembly 44 Antenna Assembly 46 Fingerprint Sensor Assembly 48 Touchpad Assembly Display Assembly 58 Main PBA Assembly 59 Sub PBA Assembly...
  • Page 4: Usage Notices

    Precautions for Repair Samsung is not liable for any damage or defect determined to be caused by repair by a non-authorized carrier, self repair or non-professional repair of the device. Samsung...
  • Page 5: Esd (Electrostatic Discharge) Precautions

    During assembly, check if there are any abnormalities before reattaching the Case • rear, and be careful not to damage the battery by hitting or denting it. If the battery is damaged, visit a Samsung Service Center. Before repairing your device, make sure its battery is fully discharged. •...
  • Page 6: Software Update

    Software Update Software Update Samsung Update Install and update Samsung apps and drivers on the computer. You can search for or download the BIOS, drivers, and apps over the internet. Keep the computer performing better and more stably with Samsung Update.
  • Page 7: Samsung Recovery

    Back up important data regularly before a problem occurs with the computer. The Samsung Recovery app may not be provided in models with less than 64 GB • of storage. If you cannot access the Samsung Recovery app, refer to Windows recovery feature.
  • Page 8 You can back up the factory default system or current system to an alternate internal drive or an external storage device. Select the Start button ( ) → All apps → Samsung Recovery → Back up computer. Select a drive to save the backed up data and select Start backup.
  • Page 9 Software Update Backing up user data You can back up data files and folders. Turn on the computer and press the F4 key several times before the Samsung logo appears. Select Back up user data. Select the files or folders to back up and choose a storage device to save the data to and then select Next →...
  • Page 10 Connect the new drive to the computer with an external hard drive connector. Select the Start button ( ) → All apps → Samsung Recovery. Select Create a factory state disk or Create a disk copy.
  • Page 11: Windows Recovery Feature

    Select the Start button ( ) → Settings → System → Recovery. Select Reset PC. Select Keep my files or Remove everything. After the system is recovered, select the Start button ( ) → All apps → Samsung Update to install the required Samsung apps. Q&A When experiencing problems with the computer, try these solutions.
  • Page 12 When recording protect mode is activated, the camera and microphone will not work. Select the Start button ( ) → All apps → Samsung Settings → Security and privacy and select the Block camera and mic switch to set it Off.
  • Page 13: User Test

    This app provides the diagnostic features to help you to quickly test the hardware components of Samsung PCs and easily check hardware issues. Your PC must run the default OS which is provided by Samsung PC. • Images and features may differ depending on the model and the app version.
  • Page 14 User Test Follow the on-screen instructions to proceed with the test. Some parts of test run automatically but some parts require your interaction. • The test screen and its method may vary depending on the diagnostic items. • There may be a problem with the system if you force stop the test while the test •...
  • Page 15: Exploded View And Parts List

    Exploded View and Parts List Exploded View and Parts List Exploded View...
  • Page 16: Parts List

    Exploded View and Parts List Parts List Number Name B0001 Case Rear B0009 RUBBER FOOT UP B0010 RUBBER FOOT DOWN B2001 ANTENNA-MAIN B2002 ANTENNA-AUX B2009 BRACKET POWER KEY I0005 I0009 BATTERY K9000 Display M2000 Sub PBA M3000 FAN-L M3004 FAN-R M3005 HEAT SINK M4004...
  • Page 17 Exploded View and Parts List Number Name W2050 TAPE ABSORBER-SSD W4000 SCREW-MACHINE W4002 SCREW-MACHINE W4005 SCREW-MACHINE W4033 SCREW-MACHINE W4034 SCREW-MACHINE W4035 SCREW-MACHINE...
  • Page 18: Disassembly And Assembly

    Disassembly and Assembly Disassembly and Assembly Tools for Disassembly and Assembly When repairing computers, you absolutely must wear protective equipment for your safety. Tool & Part Code Image Description Prevents accidents during repair Safety Goggles (protective equipment) Safety Gloves (ESD Prevents accidents during repair safe, cut-resistant) (protective equipment)
  • Page 19 Disassembly and Assembly Tool & Part Code Image Description Tool for disassembling the Case Suction Cup rear and other parts Tool for handling connectors, cables, and other parts ESD Safe Tweezers Because it is possible to and Round Tip damage parts or components Metal Tweezers when using sharp tweezers, use tweezers made with...
  • Page 20: Adhesives And Materials For Assembly

    Disassembly and Assembly Adhesives and Materials for Assembly The fasteners composition may vary depending on the repair parts, country, region, or carrier. Item Quantity Image Description Touchpad Film Film to set touchpad on Case front (Total 3 ea) BA81-19474A Touchpad Adhesive for adhesive touchpad and Case...
  • Page 21: Case Rear Remove

    Disassembly and Assembly Case Rear Remove Be sure to remove the Case rear while the computer is fixed on a flat surface. • It is possible to damage parts or components when using sharp metal tools. • Using the opening tool, remove the 4 rubber feet on the Case rear. Because it is possible to damage parts or components when using sharp tweezers, use tweezers made with plastic or rubber material.
  • Page 22 Disassembly and Assembly After attaching the suction cup on the middle of the Case rear, lift the suction cup up while separating the Case rear with the opening tool. It may be easier to place the suction cup in the center of the left edge of the Case rear, lift it up while separating the Case rear with the opening tool and repeat this for the center of the right edge.
  • Page 23: Battery Remove

    Disassembly and Assembly Battery Remove Using a cross-head screwdriver, remove the 2 screws and then remove the bracket. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 24 Disassembly and Assembly Using the tweezers, remove the Kapton tape and lift up the battery connector. When removing the connector with sharp tools, it is possible to damage the • battery connector. Be careful not to break the connector when removing it. •...
  • Page 25: Antenna Cable Remove

    Disassembly and Assembly Antenna Cable Remove Using the tweezers, hold the cable connector head and pull over to 90 degrees. (Main/Aux/Grip) Remove the Antenna cables. (Aux/Main/Grip) Be careful not to break the connector when removing it. • With the tweezers, hold the metal part of the antenna, not the cable, and lift it •...
  • Page 26 Disassembly and Assembly Remove the left speaker cable. Be careful not to break the connector when removing it. Remove the antenna cables from the guide clips and then remove the right speaker cable. Be careful not to break the connector when removing it. After you finish disassembling, refer to Antenna Cable Assembly for how to...
  • Page 27: Ssd Remove

    Disassembly and Assembly SSD Remove Use a cross-head screwdriver to remove the screw located on the first SSD, and then pull the first SSD horizontally out of the SSD socket to separate it. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 28 Disassembly and Assembly Use a cross-head screwdriver to remove the screw located on the Dummy SSD, and then pull the Dummy SSD horizontally out of the SSD socket to separate it. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 29: Cables Remove

    Disassembly and Assembly Cables Remove Using the opening tool, remove the Main to Sub FPC. Be careful not to break the connector when removing it. Remove the fingerprint power button. Open the lever of each connectors by using the opening tool, and then remove all cables and FPCs connected to main and sub PBA by using the tweezers.
  • Page 30 Disassembly and Assembly After you finish disassembling, refer to Cables Assembly for how to reassemble.
  • Page 31: Fan Remove

    Disassembly and Assembly Fan Remove Using a cross-head screwdriver, separate 3 screws on the left side of fan and a screw on the heat-sink and then remove the left side of fan. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 32 Disassembly and Assembly Using a cross-head screwdriver, separate 3 screws on the right side of fan and a screw on the heat-sink and then remove the right side of fan module. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 33: Main & Sub Pba Remove

    Disassembly and Assembly Main & Sub PBA Remove Use a cross-head screwdriver to remove the 4 screws located on the sub PBA and remove the sub PBA. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 34 Disassembly and Assembly Using a cross-head screwdriver, remove the 7 screws on the main PBA and remove the main PBA. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 35: Display Remove

    Disassembly and Assembly Display Remove Fully open the hinge 180 degrees and lay the device flat with the display facing downwards. Using a cross-head screwdriver, remove the 6 screws on the right and left hinges. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 36: Fingerprint Sensor Remove

    Disassembly and Assembly Fingerprint Sensor Remove Using a cross-head screwdriver, remove the 3 screws on the fingerprint sensor bracket. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 37 Disassembly and Assembly Using the tweezers, remove the fingerprint sensor module from the Case front. After you finish disassembling, refer to Fingerprint Sensor Assembly for how to reassemble.
  • Page 38: Antenna Remove

    Disassembly and Assembly Antenna Remove Remove a screw on the Main antenna by using a cross-head screwdriver, and then separate the Main antenna by using the tweezers. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 39 Disassembly and Assembly Remove a screw on the Aux antenna by using a cross-head screwdriver, and then separate the Aux antenna by using the tweezers. After you finish disassembling, refer to Antenna Assembly for how to reassemble.
  • Page 40: Speaker Remove

    Disassembly and Assembly Speaker Remove Using the tweezers, remove the left and right speaker. Left Right After you finish disassembling, refer to Speaker Assembly for how to reassemble.
  • Page 41: Touchpad Remove

    Disassembly and Assembly Touchpad Remove Using the tweezers, remove the yellow tape and disconnect the touchpad FFC cable from the connector. Be careful not to damage the near components. Keep the Kapton tape to reuse it.
  • Page 42 Disassembly and Assembly Pull 3 tapes heads on 3 sides to remove them. When removing the tape, pull with steady force to avoid breaking it. Remove the touchpad module by pushing the opposite side of the touchpad module by hand. After you finis disassembling, refer to Touchpad Assembly for how to reassemble.
  • Page 43: Speaker Assembly

    Disassembly and Assembly Speaker Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the left and right speaker to the right location following the guide poles on Case front.
  • Page 44: Antenna Assembly

    Disassembly and Assembly Antenna Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place Main antenna to the right location. Using a cross-head screwdriver, fasten a screw on the Main antenna. MAIN...
  • Page 45 Disassembly and Assembly Place Aux antenna to the right location. Using a cross-head screwdriver, fasten a screw on the Aux antenna.
  • Page 46: Fingerprint Sensor Assembly

    Disassembly and Assembly Fingerprint Sensor Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Using the tweezers, align the fingerprint sensor module on the Case front. Align the fingerprint sensor bracket with the guide pole on Case front by using the tweezers.
  • Page 47 Disassembly and Assembly Using a cross-head screwdriver, fasten the 3 screws to the fingerprint sensor bracket.
  • Page 48: Touchpad Assembly

    Disassembly and Assembly Touchpad Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Film jig is required to assemble the touchpad. Prepare the touchpad film jig including three films.
  • Page 49 Disassembly and Assembly Attach the touchpad removable tape (BA02-03447A) on the touchpad. Attach it to the touchpad following this picture with guide line. Please skip this step if the tape is attached to the touchpad you ordered.
  • Page 50 Disassembly and Assembly Attach touchpad removable tapes (BA02-03642A) in the middle of Case front touchpad area. Remove deformable paper (colored film) by using the tweezers. Please skip this step if you replace the Case front.
  • Page 51 Disassembly and Assembly Place the touchpad film jig (BA81-19474A) on the top, left/right of touchpad part of the Case front. Touchpad film jig is for making constant appropriate separation. Attach the tape to the each film jig not to move.
  • Page 52 Disassembly and Assembly Press and hold the touchpad using the suction cup. Remove deformable paper. (colored film)
  • Page 53 Disassembly and Assembly Place the touchpad to the Case front. Assemble the touchpad from the bottom side of the Case front to assemble two hooks first. Attach in line with up, down, left and right gap. Check the lower hooks of touchpad are assembled well to the Case front.
  • Page 54 Disassembly and Assembly Open the touchpad lever and insert touchpad cable and close the lever. Attach the yellow tape to the touchpad cable connector.
  • Page 55 Disassembly and Assembly Remove the touchpad film jig and tape. (3 ea)
  • Page 56 Disassembly and Assembly Check up, down, left and right gaps. (0.1-0.3 mm) Press the touchpad and make sure touchpad is attached well.
  • Page 57: Display Assembly

    Disassembly and Assembly Display Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the LCD assy to the Front assy as shown in the picture below and then insert the both hinges into the guide pole of Case front.
  • Page 58: Main Pba Assembly

    Disassembly and Assembly Main PBA Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the main PBA to the Case front in accordance with the guide pole of the Case front.
  • Page 59: Sub Pba Assembly

    Disassembly and Assembly Sub PBA Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the sub PBA to the Case front in accordance with the guide pole of the Case front.
  • Page 60: Fan Assembly

    Disassembly and Assembly Fan Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the right and left side of fan modules to the Case front and using a cross-head screwdriver, fasten the 8 screws on the both fans.
  • Page 61: Cables Assembly

    Disassembly and Assembly Cables Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Assemble the fingerprint power button. Open the lever of each connector by using the opening tool. Insert each cable into its connector by using the tweezers, and then and close levers.
  • Page 62 Disassembly and Assembly Using the tweezers, place the Main to Sub FPC in accordance with the guide line of Sub and Main PBA. Connect the FPC from Main to Sub side with pressing both side of FPC. Make sure that the connection is completed after pressing both side of FPC. Connect the SUB cable to the sub PBA and the MAIN cable to the main PBA.
  • Page 63: Ssd Assembly

    Disassembly and Assembly SSD Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. After placing the first SSD on the first SSD module socket, use a cross-head screwdriver to fasten the screw on the first SSD.
  • Page 64: Antenna Cable Assembly

    Disassembly and Assembly Antenna Cable Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Assemble the right and left antenna cables according to the routing path of antenna cable, and then assemble the right speaker connector.
  • Page 65 Disassembly and Assembly Example...
  • Page 66: Battery Assembly

    Disassembly and Assembly Battery Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the battery on the marked area on the Case front. Place the battery module on the Case front and then connect the battery cable.
  • Page 67 Disassembly and Assembly Place the bracket by using the tweezers, and then fasten 2 screws by using a cross-head screwdriver. Using a cross-head screwdriver, fasten the 4 screws on the battery.
  • Page 68: Case Rear Assembly

    Disassembly and Assembly Case Rear Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Align the Case rear with the Case front and press along the edges to assemble it. Using a cross-head screwdriver, fasten the 4 screws on the Case rear.
  • Page 69 Disassembly and Assembly Align the 4 rubber feet with the Case rear holes and press them to assemble them. Be sure to distinguish the types of rubber feet while assembling.
  • Page 70 This guide is a property of Samsung Electronics Co., Ltd. Any unauthorized use of guide can be punished under applicable international and/or domestic law. © Samsung Electronics Co., Ltd.

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