Page 1
Electric Range User manual NE58K9850**, NE58K9852**...
Page 2
Anti-tip device WARNING Confirm that the Anti-Tip device is installed properly. Then, to verify that the Anti-Tip device is engaged, grasp the top rear edge of the To reduce the risk of tipping the range, the range must be secured range and carefully attempt to tilt it forward.
Page 3
Regulatory Notice 1. FCC Notice FCC STATEMENT: This equipment has been tested and found to comply within the CAUTION limits for a Class B digital device, pursuant to part 15 of the FCC FCC CAUTION: Any changes or modifications not expressly approved Rules.
Page 4
Regulatory Notice FCC RADIATION EXPOSURE STATEMENT: IC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set This equipment complies with IC RSS-102 radiation exposure limits forth for an uncontrolled environment. This equipment should be set forth for an uncontrolled environment. This equipment should installed and operated with a minimum distance of 20cm between be installed and operated with minimum distance 20cm between the radiator and your body.
Contents Important safety instructions Baking Convection baking Introducing your new range Convection roasting Broiling Overview Using the healthy cook feature What’s included with your range Using the smart control feature Dual Door ™ Using the keep warm feature Using the options function How to use the upper door Using the temp probe How to use the full door...
Make sure the machine is grounded to prevent electric shock. installing, maintaining, and operating your oven. Call a Samsung service center for help. Important safety symbols and precautions Note What the icons and signs in this user manual mean: These warning signs are here to prevent injury to you and others.
Page 7
STATE OF CALIFORNIA PROPOSITION Always disconnect the power to the appliance before servicing by removing the fuse or switching off the circuit breaker. 65 WARNING (US ONLY) • Do not enter the oven. WARNING : This product contains chemicals known to the State of •...
Page 8
Important safety instructions • If there is a fire in the oven during self-cleaning, turn the • Use only dry potholders. Placing moist or damp potholders oven off and wait for the fire to go out. Do not force the on hot surfaces may result in burns from steam.
Page 9
SURFACE COOKING UNITS • Be careful when placing spoons or other stirring utensils on the glass cooktop surface when it is in use. They may • Never leave surface units unattended at high heat settings. become hot and could cause burns. Boilovers cause smoking and greasy spillovers that may •...
Page 10
If your appliance • The range should not be placed on a base. is in need of repair, contact a Samsung authorized service center. Failure to follow these instructions may result in damage and void the warranty.
Page 11
CHILD SAFETY WARMING DRAWER • DO NOT TOUCH THE HEATING ELEMENT OR THE INTERIOR WARNING SURFACE OF THE DRAWER. These surfaces may be hot • This appliance is not intended for use by young children or infirm enough to burn. persons without the adequate supervision of a responsible adult.
Page 12
Important safety instructions • Do not leave paper products, plastics, canned food, or • Do not use the oven to dry newspapers. If overheated, combustible materials in the drawer. newspapers can catch on fire. • Never leave jars or cans of fat drippings in or near the •...
Page 13
• During use, the appliance becomes hot. • Clean only the parts listed in this manual in the self-clean Care should be taken to avoid touching heating elements cycle. Before self-cleaning the oven, remove the partition, inside the oven. rack, utensils, and any food. •...
Page 14
Important safety instructions GLASS/CERAMIC COOKING SURFACES CRITICAL INSTALLATION WARNINGS • DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. WARNING Surface units may be hot even though they are dark in color. • This appliance must be installed by a qualified technician or Areas near surface units may become hot enough to cause service company.
Page 15
This may result in electric shock or fire. • This appliance must be properly grounded. If the power cord is damaged, contact your nearest Samsung • Do not ground the appliance to a gas pipe, plastic water service center.
Page 16
• If materials inside the oven should ignite, keep the oven When a repair is needed, contact your nearest Samsung door closed, turn the oven off and disconnect the power service center.
Page 17
Do not open the door when the food in the oven is burning. foreign substances are inserted into any of these holes, If you open the door, it causes an inflow of oxygen and contact your product provider or nearest Samsung service may cause the food to ignite. center.
Page 18
Failing to do so may result in electric shock. If the door is damaged, do not use the appliance. Contact • Dishes and containers can become hot. Handle with care. a Samsung service center. • Hot foods and steam can cause burns. Carefully remove •...
Page 19
• Take care when heating liquids such as water or other • Do not put your face or body close to the appliance while beverages. cooking or when opening the door just after cooking. Make sure to stir during or after cooking. Take care that children do not come too close to the Avoid using a slippery container with a narrow neck.
Page 20
Important safety instructions • Do not use sealed containers. Remove seals and lids before • Take care not to hurt yourself when cleaning the appliance cooking. Sealed containers can explode due to the build up (externally or internally). of pressure even after the oven has been turned off. You may hurt yourself on the sharp edges of the •...
Gliding rack (1)* Recessed rack (1)* Partition (1)* Temp probe (1)* NOTE If you need an accessory marked with a *, you can buy it from the Samsung Contact Center (1-800-726-7864). 01 Oven control panel 02 Glass surface 03 Oven door (See page 29 for more information.)
Dual Door ™ Dual Door ™ This oven has a unique Dual Door™ that is hinged in the middle. If you have How to use the full door inserted the partition and divided the oven in two (so it is in twin mode), you only need to open the top half to access the upper cavity.
Before you begin Surface cooking Clean the oven thoroughly before using it for the first time. Then, remove the About surface cooking accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor.
Page 24
Surface cooking Location of the radiant surface elements and controls CAUTION The radiant control knobs operate the radiant surface elements on the cooktop as AFTER COOKING shown below. • Do not touch the surface units until they have cooled down. •...
Hot surface indicator How to set the appliance for surface cooking • Comes on when the unit is turned on or hot to the touch. CAUTION • Stays on even after the unit is turned off. • Glows until the unit is cooled to approximately 150 °F. •...
Page 26
Surface cooking Triple surface unit control knob (right front) Recommended settings The triple surface unit has 3 cooking sizes SETTING TYPE OF COOKING to select from so you can match the size of HIGH Starting most foods, bringing water to a boil, pan broiling the cooking area to the size of the cookware you are using.
To turn the warming center on, press the Warming Center On/Off pad. Using the proper cookware Select the power setting you want. Press the Warming Center Level pad once Using the right cookware can prevent many problems, such as uneven cooking or for 1, twice for 2, or three times for 3.
Surface cooking Choosing the proper cookware Protecting the cooktop What your cookware is made of determines how evenly and quickly heat is Cleaning transferred from the surface element to the pan bottom. • ALUMINUM - Excellent heat conductor. Some types of food will cause the •...
Operating the oven The oven control panel 10 WARMING DRAWER: Press to turn the warming drawer on or off. (Low, Mid, READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory 11 CONVECTION BAKE: Use to select the Convection bake function of the oven. use of your oven, become familiar with the various features and functions of the 12 CONVECTION ROAST: Use to select the Convection roast function of the single oven as described below.
Operating the oven Control panel display modes Setting the clock The clock must be set to the correct time of day for the automatic oven timing Sleep Mode functions to work properly. • The time of day cannot be changed during timed cooking, delay-timed Your control panel will remain in a sleep mode when not in use.
Control lockout Timed cooking Control lockout lets you lock the buttons on the touch pad so they cannot be In timed cooking, the oven turns on immediately and cooks for the length of time activated accidentally. you select. At the end of the cooking time, the oven turns off automatically. Control lockout can only be activated in standby mode.
Operating the oven Delay start Minimum and maximum settings In a delay timed cooking, the oven’s timer turns the oven on and off at times you All of the features listed in the table below have minimum and maximum time select in advance.
Twin cooking mode temperature setting ranges O = Available X = Unavailable UPPER OVEN When you use the upper and lower ovens at the same time, each oven has a LOWER OVEN Available function settings and temp. minimum and maximum amount of power available and consequently a minimum and maximum temperature setting.
Operating the oven Using the oven racks Oven rack positions with partition (twin mode) The upper oven has 2 rack positions (A, B). The lower oven has 4 rack positions (1-4). Oven rack positions (single mode) Recommended rack porition for cooking RACK POSITION TYPE OF FOOD Upper...
Page 35
Rack and Pan placement Before using the racks The oven has two racks. Centering the baking pans in the oven as Each rack has stops that need to be placed correctly on the supports. These stops much as possible will produce better results. will keep the rack from coming completely out.
Operating the oven Using the gliding rack Removing the Gliding rack • With the Gliding rack in the "Closed" The fully extendable Gliding Rack makes food preparation easier, especially when position and the oven off and cool, you are preparing heavier dishes. The Gliding Rack has 2 glide tracks that allow grasp the rack and frame and pull both you to extend the rack well out of the oven without touching the sides of the oven forward to remove.
Using the partition Tilt the partition up slightly and rest it on the slides on either side of the • To use twin mode operation, insert the partition. storage location. • You cannot use the Self-Clean or Steam-Clean functions when the partition is installed in the oven cavity.
Operating the oven Baking Convection baking The oven can be programmed to bake at any temperature from 175 °F to 550 °F. By using the convection bake feature, you Baking temperature and time will vary depending on the ingredients and the size will be able to cook faster.
How to set the oven for convection baking Convection roasting To use twin mode, insert the partition and the press UPPER or LOWER. If you Convection roasting is good for cooking large tender cuts of meat, uncovered. are using single mode (no partition), skip this step. Heat comes from the top heating element.
Operating the oven Broiling NOTE This oven is designed for CLOSED DOOR broiling. The oven door must be • Broiling is a method of cooking tender cuts of meat by direct heat under the broil closed during broiling. element of the oven. •...
Broiling Recommendation Guide Using the healthy cook feature The size, weight, thickness, starting temperature, and your doneness preference Healthy cook provides 6 different specialized cooking option. To use a healthy will affect broiling times. This guide is based on meats at refrigerator temperature. cook option, follow the instructions below.
Page 42
Operating the oven Specialized items CAUTION Baked potato • Do not use Bread proof when the oven temperature is above 125 ˚F. If Baked potato is specially designed to cook potatoes or sweet potatoes. temperature is above 125 ˚F, this mode won’t be able to use. Wait until the Grilled chicken oven cools down.
Using the smart control feature Using the keep warm feature Functions that can be operated from the Samsung smart home app may not work The keep warm feature will keep cooked food warm for serving up to 3 hours after smoothly if communication condition becomes poor or the product is installed in a cooking has finished.
Operating the oven Using the options function How to correct the oven temperature Press Options, and then 1 on the number pad. This function enables you to control various electronic control options. These Press Options to select higher or lower than the current temperature. options include temp adjust, temp unit, auto conversion, 12 hour or 24 hour time Enter the adjustment you want to make using the number pad.
Time of Day (12hr/24hr) Wi-Fi On/Off The oven control can be programmed to display time of day in the 12 hour or 24 You can turn the range’s Wi-Fi connection on or off. hour mode. How to turn the wi-fi on or off The oven has been preset at the factory to display in the 12 hour mode.
Page 46
Operating the oven How to use the Temp probe If you want to use the Cook time, Delay start, or Keep warm function, set each function. Push the tip of the temp probe into the meat as fully as possible, so that the Press START/SET.
Temp probe table Using the sabbath feature (For use on the Jewish Sabbath & Holidays) Type of Food Internal temperature For further assistance, guidelines for proper usage, and a complete list Rare 140-150 °F of models with the Sabbath feature, please visit the web at Beef / Lamb Medium 160-170 °F...
Using the warming drawer About the warming drawer Do not to attempt to activate any other program feature except BAKE while the Sabbath feature is active. ONLY the following key pads will function The warming drawer will keep hot, cooked correctly with the Sabbath feature on: Number, Bake, START/SET and OVEN foods warm.
Maintaining your appliance Turning the warming drawer on or off Self-cleaning Set the warming drawer to the heat level you want. This self-cleaning oven uses high temperatures (well above cooking temperatures) Press WARMING DRAWER once for low, twice for medium, or 3 times for high, to burn off leftover grease and residue completely or reduce them to a finely or 4 times for off.
Page 50
Maintaining your appliance Before a self-cleaning cycle How to run a self-cleaning cycle Select the length of time for the self-cleaning operation, eg. 3 hours. We recommend venting your kitchen • Press Self Clean once for a 3 hour clean time, twice for a 5 hour clean time, or with an open window or using a 3 times for a 2 hour clean time ventilation fan or hood during the self-...
After a self-cleaning cycle NOTE • You may notice some white ash in the oven. Wipe it up with a damp cloth If you press Steam Clean when the oven temperature is above 100˚F, Hot will after the oven cools. (If white spots remain, remove them with a soap-filled appear in the display.
For more difficult residue and built-up grease, apply a liquid detergent directly • • To order graphite lubricant., call Samsung customer care at 1-800-SAMSUNG onto the area and leave for 30 to 60 minutes. Wipe with a damp cloth and dry. (726-7864) or visit our homepage (www.samsung.com/us/support, www.
Page 53
To lubricate the slides Repeat for the right (front and back) slide mechanism of the rack. Remove the rack from the oven. See Open and close the rack several removing the gliding rack in the USING times to distribute the lubricant. THE GLIDING RACK section.
Maintaining your appliance Care and cleaning of the glass cooktop Removing heavy, burned-on residue Allow the cooktop to cool. Use a single-edge razor-blade scraper Normal daily use cleaning at approximately a 45° angle against Use only a ceramic cooktop cleaner. Other creams may not be as effective. the glass surface and scrape the soil.
Cleaning the cooktop seal Removing and re-installing the oven door To clean the seal around the edges of the glass, lay a wet cloth on it for a few How to remove the door minutes, then wipe clean with a nonabrasive You can remove the upper door the same way you remove the full door.
Maintaining your appliance How to re-install the door Removing and re-installing the warming drawer You can replace the upper door the same way you replace the full door. CAUTION Firmly grasp both sides of the door at the top. With the door at the same angle as the removal position, slide the indentation Turn the power OFF before removing the warming drawer.
How to re-install the warming drawer Changing the oven light Position the ends of the full-extension The oven light is a standard 40-watt appliance bulb. It will come on when the oven roller guide rails in the side rails of the door is open.
Troubleshooting Troubleshooting CONTROL DISPLAY Samsung works hard to ensure that you don’t have problems with your new Problem Possible cause Solution electric range. If you run into unexpected trouble, look first for a solution in the The display A fuse in your home may be Replace the fuse or reset the tables below.
Page 59
Problem Possible cause Solution Problem Possible cause Solution The surface The element will cycle on and This is normal operation, and Brown streaks Boilovers have been cooked Wait until the surface • unit frequently off to maintain the power not a system failure. Use the or specks.
Page 60
Troubleshooting OVEN Problem Possible cause Solution The oven The oven controls have not Refer to the section on using Problem Possible cause Solution smokes been set properly. the broiler starting on page The oven will The range is not completely Make sure the electrical excessively not turn on.
Page 61
Problem Possible cause Solution Problem Possible cause Solution Food does not The serving size may not be Refer to the cooking guide for Excessive There is excessive soiling in Press OFF. Open the windows broil properly. appropriate. serving sizes on page 41, and smoking during the oven.
Page 62
Troubleshooting Problem Possible cause Solution Problem Possible cause Solution Strong odor. An odor coming from the Operate the oven empty on Excessive There is liquid present in the Remove the liquid. insulation around the inside the bake setting at 400 °F for condensation drawer.
Information codes Displayed Possible cause Solution Code OVEN This code occurs if the PCB C-31 temperature rises abnormally Call for service Displayed high. Possible cause Solution Code -dC- This code appears if the Make sure the partition is This code occurs if the control partition is inserted or removed inserted properly, and then C-d0...
To receive in home service, the product must be unobstructed and accessible to the service agent. If service is not available Samsung may elect to provide transportation of the product to and from an authorized service center.
User Replaceable Parts may be sent to the customer for to the service agent. If service is not available Samsung may elect to provide unit repair. If necessary, a Service Engineer can be dispatched to perform service.
Page 66
Warranty (CANADA) SAMSUNG will repair or replace this product, at our option and at no charge EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS as stipulated herein, with new or reconditioned parts or products if found to PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL be defective during the limited warranty period specified above.
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. The following URL http://opensource.samsung.com/opensource/SimpleConnectTP/ seq/0 leads to the download page of the source code made available and open source license information as related to this product.
Page 68
How-to Videos and Live Shows * Requires reader to be installed on your smartphone Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance. QUESTIONS OR COMMENTS?