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MAINTENANCE
The radiotelephone has been factory aligned and tested
to specification before shipment. Under normal
circumstances, the radiotelephone will operate in
accordance with these operating instructions. All
adjustable trimmers, coils and resistors in the
radiotelephone were preset at the factory. They should
only be readjusted by a qualified technician who is
familiar with this radiotelephone and has the necessary
test equipment. Attempting service or alignment without
factory authorization can void the radiotelephone
warranty.
When operated properly, the radiotelephone will provide
years of service without requiring further realignment.
The information in this section gives some general
service procedures requiring little or no test equipment.
SERVICE
if it is ever necessary to return the equipment to your
Deaier or Service Center for repair, pack the
radiotelephone in its original box and packing material.
Include a full description of the problems experienced.
Include both your telephone number and fax number (if
available) along with your name and address in case
the service technician needs to call for further
explanation while investigating the problem. Don't
return accessory items unless you feel they are directly
related to the service problem.
You may return the radiotelephone for service to the
authorized KENWOOD Dealer from whom you
purchased it or any authorized KENWOOD service
center. A copy of the service report will be returned with
the radiotelephone. Please do not send subassemblies
or printed circuit boards. Send the complete
radiotelephone.
Tag all returned items with your name for identification.
Please mention the model and serial number of the
radiotelephone in any communication regarding the
problem.
SERVICE NOTE
If you desire to correspond on a technical or operational
problem, please make your note short, complete, and to
the point. Help us help you by providing the following:
1 Model and serial number of equipment
2 Question or problem you are having
3 Other equipment in your station pertaining to the
problem
Meter readings
5 Other related information (Menu setup, mode,
frequency, button sequence to induce malfunction,
etc.)
CAUTION:
Do not pack the equipment in crushed newspapers for
shipment! Extensive damage may result during rough handling or
shipping.
Note:
@
Record the date of purchase, serial number and Dealer from
whom the radiotelephone was purchased.
@
For your own information, retain a written record of any
maintenance performed on the radiotelephone.
@
When claiming warranty service, please include a photocopy of
the bill of sale, or other proof-of-purchase showing the date of
sale.
CLEANING
The buttons, controls and case of the radiotelephone
are likely to become soiled after extended use. Remove
the controls from the radiotelephone and clean them
with a neutral detergent and warm water. Use a neutral
detergent (no strong chemicals) and a damp cloth to
clean the case.
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