Honeywell MS2431 Installation And User Manual
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Honeywell MS2431 Installation And User Manual

Honeywell MS2431 Installation And User Manual

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Summary of Contents for Honeywell MS2431

  • Page 1 For Help Call 1.800.241.6264 Honeywell MS2420 Stratos Manual More information available at POSMicro.com QUESTIONS? BULk DISCOUNTS SE HaBLa Ask the experts at POSMicro.com. ESpañOL FREE SHIPPING* 1.800.241.6264 Live Chat Now support@POSMicro.com Monday - Friday 6 AM to 5 PM Pacific Time...
  • Page 2 MS2421 / MS2422 / MS2431 Bar Code Scanner Installation and User’s Guide...
  • Page 3 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

  • Page 4: Table Of Contents

    MS2421/MS2431 Components ......................7 MS2421 Scanner Dimensions ........................ 8 MS2431 Scanner Dimensions ........................ 8 MS2421/MS2431 Connector Panel ......................9 MS2421/MS2431 Caution and Serial Number Labels ................10 MS2422 Components .......................... 11 MS2422 Dimensions ..........................12 MS2422 Connector Panel ........................12 MS2422 Caution and Serial Number Labels ..................
  • Page 5 Scanner Operation Scan Zone ............................31 Wake Activation Area (Photocell LED Output) ..................33 Changing the Wake Area Sensitivity Level ..................34 Audible Indicators ..........................35 Visual Indicators ..........................36 Failure Modes ............................37 Diagnostic Indicator Display; Error Codes .................... 38 Power Save Modes ..........................

  • Page 6: Manual Scope

    This guide provides information on the installation, setup and operation of the MS2421, MS2422, and MS2431 scanner only models. If the MS2421or MS2431 scanner has been integrated with a scale, please refer to the Scale Addendum for detailed instructions on the appropriate cable connections, communication specifications and calibration procedures required by the scale manufacturer and local Weights and Measures Authorities.

  • Page 7: Base Kit Components

    MS2xxx Stratos Series Configuration Addendum 00-05311 MS2421 / MS2422 / MS2431 Bar Code Scanner Installation and User’s Guide Guides also available for download at www.honeywellaidc.com. Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or call the customer service department.

  • Page 8: Replacement Parts

    Optional Accessories Part # Description AC to DC Power Transformer - Regulated Output: +5V @ 3.8A +12V @ 0.8A 46-00980-R 120V United States and Canada 46-00981-R 220V – 240V Continental European 46-00982-R 220V – 240V United Kingdom 46-00985-R 220V – 240V United Kingdom with 3 Amps fuse 46-00983-R 220V –...

  • Page 9: General Precautions

    General Precautions The following are some general precautions to remember when handling the MS2421/MS2422/MS2431 scanner. Do not turn the unit upside down with the platter in place. Figure 1 Do not press on the window in the platter or the vertical window frame.

  • Page 10: Design Specifications

    130 mm (5.12") MS2422 L x W x H: 353 mm (13.9") 292 mm (11.5") 130 mm (5.12") MS2431 L x W x H: 508 mm (20.0") 292 mm (11.5") 130 mm (5.12") Depth (Below Counter): 100 mm (3.9"), All Models MS2421: 7.20 kg (16 lbs.)

  • Page 11: Electrical

    Electrical Voltage Supply: 4A @ +5V / 0.8A @ +12V Operating: 11.9 Watts Power: Standby: 3.25 Watts Operating: 1.7A @ 5.2V / 0.2A @ 12V Current: Standby: 0.6A @ 5.2V / 0.07A @ 12V Current Limits on Integrated Scale and/or Do not exceed maximum current of 12V @ 0.7A / 5V @ 0.2A Scale Display: DC Transformers: Class I;...

  • Page 12: Base Model Characteristics

    Platter Support Bumpers (see page 45) Optional Product Weight Flip Up Bar / Platter Lift Handle (Option provided with scale ready MS2421-105x or MS2431-105x models only.) Diagnostic Indicator Display (see page 38 for Error Codes) DC Power, Scale, and EAS Connectors (see page 9)

  • Page 13: Ms2421 Scanner Dimensions

    MS2421 Scanner Dimensions Figure 6. MS2421 Dimensions MS2431 Scanner Dimensions Figure 7. MS2431 Dimensions...

  • Page 14: Ms2421/Ms2431Connector Panel

    MS2421/MS2431Connector Panel Figure 8. MS2421/MS2431 Connector Panel * Scale ready MS2421/MS2431 models supply additional connectors for scale and display communication cabling. The use of these connections is dependent on the specific manufacturer of the scale being integrated. Please refer to the custom Scale Installation Guide for detailed instructions on the appropriate cable hookups and calibration procedures for local Weights and Measures authorities.

  • Page 15: Ms2421/Ms2431 Caution And Serial Number Labels

    MS2421/MS2431 Caution and Serial Number Labels Figure 9. MS2421/MS2431 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance with applicable standards, all circuits connected to the imager must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.

  • Page 16: Ms2422 Components

    MS2422 Components Figure 10. MS2422 Components Item No. Description of Item Volume/Tone Multi-Function Button (see page 42) Blue LED Indicators (see page 36) Speaker (see page 35) Finger Recesses for Lifting (Located Under Platter) High Impact Window Frame / Vertical Window (Laser Aperture) Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window (Laser Aperture) Flow Direction Indicator...

  • Page 17: Ms2422 Dimensions

    MS2422 Dimensions Figure 11. MS2422 Dimensions MS2422 Connector Panel Figure 12. MS2422 Connectors Specifications are subject to change without notice.

  • Page 18: Ms2422 Caution And Serial Number Labels

    MS2422 Caution and Serial Number Labels Figure 13. MS2422 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance with applicable standards, all circuits connected to the imager must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1. To maintain compliance with standard CSA C22.2 No.

  • Page 20: Installation

    Ventilation and Spacing The MS2421/MS2422/MS2431 models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. The temperature surrounding the unit is recommended not to exceed 40°C (104°F). There should be adequate convection and minimal heat producing equipment in close proximity of the unit.

  • Page 21: Power Installation

    • The MS2421/MS2422/MS2431 can scan a bar code on five sides of a package. The packages should flow into the scan area that provides the maximum reading performance. No lifting or orientation of the items is necessary.

  • Page 22: Unpacking The Unit

    Unpacking the Unit 1. Make sure the shipping box is topside up before opening. 2. Remove the accessories box and check the box’s content for the following items. Product Manuals  Power Supply  Communication Cables  Remote Scale Display (Optional) ...

  • Page 23: Installing The Unit In The Counter

    Installing the Unit in the Counter MS2421 Mounting Diagram Figure 17. MS2421 Mounting Diagram Specifications are subject to change without notice.

  • Page 24: Ms2422 Mounting Diagram

    Installing the Unit in the Counter MS2422 Mounting Diagram Figure 18. MS2422 Mounting Diagram Specifications are subject to change without notice.

  • Page 25: Ms2431 Mounting Diagram (Two Point Support)

    Installing the Unit in the Counter MS2431 Mounting Diagram (Two Point Support) Figure 19. MS2431 Mounting Diagram, Two Point Support Specifications are subject to change without notice.

  • Page 26: Ms2431 Mounting Diagram (Three Point Support)

    Installing the Unit in the Counter MS2431 Mounting Diagram (Three Point Support) Figure 20. MS2431 Mounting Diagram, Three Point Support Specifications are subject to change without notice.

  • Page 27: Cable Installation (Interface Specific)

    Cable Installation (Interface Specific) RS232 The following steps describe how to properly install the cables for an RS232 application. The scanner must then be configured to match the host’s RS232 parameters. Cable installation alone does not guarantee that the scanner will communicate properly with the host system. Note: Configuration bar codes are located in the MetroSelect Configuration Guide (PN 00-02407x) and the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x).
  • Page 28 Cable Installation (Interface Specific) RS232 xx** Specifies international connection. See the Base Kit Components and Optional Accessories section of this guide for a complete listing. See power source caution statement on pages 10 or 13 of this manual. Figure 21. RS232 Interface Cable Installation Schematic...

  • Page 29: Full Speed Usb

    Codes: Dual Cable Scanner Configuration Bar Codes, IBM OEM Full Speed USB Communication Defaults and IBM OEM Full Speed USB Protocols. ** Applies only with MS2421/MS2431 non-scale scanner models. If a scale has been integrated into a scale ready MS2421/MS2431, the configuration bar code shown does not apply.

  • Page 30: Usb Serial Emulation Mode

    Cable Installation (Interface Specific) Full Speed USB Step 8 is for USB Serial Emulation Mode or Keyboard Emulation Mode only. 8. Configure the scanner for USB Serial Emulation Mode or USB Keyboard Emulation Mode by scanning the appropriate configuration bar codes in the USB section of the MetroSelect Configuration Guide (PN 00-02407x) under Low Speed USB.

  • Page 31: Rs485

    Cable Installation (Interface Specific) RS485 The following steps describe how to properly install the cables for an RS485 scanner application. The scanner must then be configured to match the host’s RS485 parameters. Cable installation alone does not guarantee that the scanner will communicate properly with the host system. Note: Configuration bar codes are located in the MetroSelect Configuration Guide (PN 00-02407x) and the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x).
  • Page 32 Cable Installation (Interface Specific) RS485 xx** Specifies international connection. See the Base Kit Components and Optional Accessories section of this guide for a complete listing. See power source caution statement on pages 10 or 13 of this manual. Figure 23. RS485 Cable Installation Schematic...

  • Page 33: Cable Installation (Secondary Honeywell Scanner)

    Cable Installation (Secondary Honeywell Scanner) The following steps describe how to properly install the cables between a secondary Honeywell scanner and the MS2421/MS2422/MS2431 scanner. The MS2421/MS2422/MS2431 and the secondary scanner must then be configured to communicate properly. Cable installation alone does not guarantee that the MS2421/MS2422/MS2431 scanner will communicate properly with the host system and secondary scanner.
  • Page 34 Cable Installation (Secondary Honeywell Scanner) † See Aux power notes on page 28 See power source caution statement on pages 10 or 13 of this manual. Figure 24. Secondary Scanner Cable Installation Schematic...

  • Page 35: Eas Deactivation

    SW1 & SW2 switches 1 and 6 set to ON All MS2421/MS2422/MS2431 models have a connector labeled EAS In on the bottom of the unit. An optional EAS cable (PN 52-52511 or 52-52556) available for purchase for connection between the Checkpoint device and the MS2421/MS2422/MS2431 scanner.

  • Page 36: Scanner Operation

    Scanner Operation Scan Zone Figure 27. Checker-Side (13 mil) Figure 28. Horizontal Left/Right (13 mil) Specifications are subject to change without notice. Typical scan zones shown.
  • Page 37 Scan Zone Figure 29. Horizontal Direct (13 mil) Figure 30. Vertical Direct (13 mil) Specifications are subject to change without notice. Typical Scan Zones shown.

  • Page 38: Wake Activation Area (Photocell Led Output)

    Wake Activation Area (Photocell LED Output) † The MS2421/MS2422/MS2431 scanner’s default power save mode is Dual Action Power Save Mode #2 (see page 41). This power save mode turns the laser OFF after a configured period of non-use then turns the motor OFF after thirty-minute intervals.

  • Page 39: Changing The Wake Area Sensitivity Level

    Wake Activation Area Sensitivity (Photocell LED Output Range) Changing the Wake Area Sensitivity Level (Photocell LED Range Adjust) The MS2400 Series bar code scanner wake area sensitivity level can be set to the end users preference by scanning one of the Photocell Sensitivity adjustment bar codes below. *Max Photocell Sensitivity This feature enables the MS24xx to...

  • Page 40: Audible Indicators

    Audible Indicators When in operation, the MS2421/MS2422/MS2431 scanner provides audible feedback that indicates the status of the unit and the current scan. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone) plus three volume settings. To change the tone or volume, refer to the Changing the Beeper Tone and Volume section of this manual.

  • Page 41: Visual Indicators

    Visual Indicators Blue LED is located near the bottom corner of the vertical output window. When the scanner is ON, the flashing or constant illumination of the LED indicates the status of the scanner and the current scan. No Blue LED The blue LED will not be illuminated if the scanner is not receiving power from the host or transformer.

  • Page 42: Failure Modes

    Failure Modes Flashing Blue and One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure. The scanner will try up to three times to correct the failure condition. If the laser subsystem continues to fail, that subsystem (horizontal or vertical) will be shut down and an error indication will be shown on the Diagnostic Indicator Display.

  • Page 43: Diagnostic Indicator Display; Error Codes

    If they do not agree, an interface error exists. Correct this problem by getting the proper hardware interface OR programming MS2421/MS2422/MS2431 configuration for the proper interface hardware attached. CONFIGURATION ERROR – The non-volatile configuration memory did not agree with the data last saved.
  • Page 44 Error Description Code COPROCESSOR COMMUNICATION ERROR – The main microprocessor is not communicating with the interface coprocessor. The interface coprocessor may be in a fault condition with the host or just not able to respond. This error may appear when the scanner is configured for USB or RS485 interface applications or during an attempt to update the interface software through the flash utility.
  • Page 45 Error Description Code LASER #2 (RIGHT HORIZONTAL) UNDERCURRENT WARNING – The laser in the right horizontal scanning subsystem is drawing too little current. The laser is probably not on. This could be the result of a loss of the required set point in memory. Have the unit checked at an authorized service center.

  • Page 46: Power Save Modes

    Power Save Modes The MS2421/MS2422/MS2431 bar code scanners have five configurable power save modes. Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes. 1. Blink Power Save Mode: Blinks the laser OFF & ON after a configured period of non-use.

  • Page 47: Beeper Options And Button Functions

    Beeper Options and Button Functions Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code. The new tone will be heard followed by a short pause. Two more new tones will be heard signifying the new setting has been stored in memory.

  • Page 48: Startup

    These tests are also performed on a periodic basis with the operator alerted to any failures. Configuration Mode All MS2421/MS2422/MS2431 bar code scanners have been configured at the factory with a set of default communication protocols. Since many host systems have unique formats and protocol requirements, a ®...

  • Page 50: Maintenance

    ** For MS2431, use the same points as shown for the MS2421 to install the platter. † If the platter on the MS2421/MS2431 is not equipped with a product weight roll bar / lift handle, it can be removed using the same method as shown for the MS2422.

  • Page 51: Daily Maintenance

    Daily Maintenance Smudges and dirt on the unit’s window can interfere with the unit’s performance. If the horizontal or vertical output windows require cleaning, use only a mild glass cleaner containing no ammonia. When cleaning the window, spray the cleaner onto a lint free, non-abrasive cleaning cloth then gently wipe the window clean.

  • Page 52: Troubleshooting

    Troubleshooting The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms. Symptom Possible Cause(s) Solution All Interfaces Check the transformer, outlet, and the power strip. No LED, beep, or No power is being supplied Make sure the power cable is plugged into the motor spin.
  • Page 53 Symptom Possible Cause(s) Solution All Interfaces The print quality of the bar code is suspect. Scanner beeps at The type of printer and/or the printer settings could be some bar codes and the problem. Check the character NOT for others of the length lock.
  • Page 54 The auxiliary input port’s data format must match the main output format of the secondary scanner. * Refer to the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) under Scanner Configuration Bar Codes: Auxiliary Port, Quick Start for a Secondary Honeywell Scanner.

  • Page 56: Scanner And Cable Terminations

    Scanner and Cable Terminations Scanner Pinout Connections The MS2421/MS2422/MS2431 scanner terminates to 10-pin modular jacks located on the bottom of the unit. The serial number label indicates the model number and interface of the scanner. DC Power Function Function EAS In...
  • Page 57 Scale Ready MS2421/MS2431 Models – Additional Pinout Connections There are four additional 10-pin modular jacks located on the bottom of the of the MS2421/MS2431 scanner models that may be used for an integrated scale application and the use of a remote display.

  • Page 58: Cable Connector Configurations

    The following cables are examples of some of the standard cables that may be shipped with the MS2421/MS2422/MS2431 bar code scanner. Please keep in mind that every application is unique and the cables received with the MS2421/MS2422/MS2431 scanner may be custom cables that are not shown below.
  • Page 59 10-Position Angled Modular Plug No Connect +5VDC – Transformer / Direct Shield Ground * This configuration cable was designed to be used with the MS2421/MS2422/MS2431 auxiliary connector only. ** All signals are referenced from the MS2421/MS2422/MS2431 scanner. † All signals are referenced from the auxiliary / secondary scanner.

  • Page 60: Regulatory Compliance

    Regulatory Compliance Safety ITE Equipment IEC 60950-1, EN 60950-1 Laser Laser Class 1: IEC 60825-1:1993+A1+A2, EN 60825-1:1994+A1+A2 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner.

  • Page 61: Emc

    Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note: Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 62 Standard Europeo Attenzione Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. Attention Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause d’interférences radio.

  • Page 64: Limited Warranty

    Limited Warranty Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any HII product which is (i) improperly installed or used;...

  • Page 66: Patents

    Patents For patent information, please refer to www.honeywellaidc.com/patents.

  • Page 68: Index

    Index flow............... 7, 11 frame ..............11 AC ............see power function ..........47, 51–54 application ............38 audible ..........see indicators AUX ............7, 49, 51 ground ............51–54 host ........... 35, 36, 43, 47–50 beep ..........see indicators blue LED ..........see indicators button indicators ............
  • Page 69 storage ............... 5 switch ............... 30 razzberry tone ......... 35, 36, 37 regulatory compliance ........55–56 repair ........... 37, 38, 39, 40, 59 test ..............43 RMA ..............59 tone ........... 7, 11, 35, 42 transformer........... see power troubleshooting ........... 47–50 safety .............

  • Page 70: Customer Support

    E-mail: hsmlasupport@honeywell.com Brazil Telephone: +55 (21) 3535-9100 Fax: +55 (21) 3535-9105 E-mail: brsuporte@honeywell.com Mexico Telephone: 01-800-HONEYWELL (01-800-466-3993) E-mail: soporte.hsm@honeywell.com Europe, Middle East, and Africa Telephone: +31 (0) 40 7999 393 Fax: +31 (0) 40 2425 672 E-mail: hsmeurosupport@honeywell.com Hong Kong...

  • Page 71: Product Service And Repair

    Product Service and Repair Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
  • Page 73 Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00-05311 Rev E 4/11...

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