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Model WHES40
Model WHES44
How to install, operate
and maintain your Demand
Controlled Water Softener
PRODUCT REGISTRATION
AND WARRANTY EXTENSION
Please register your product on
whirlpoolwatersolutions.com
See warranty page for
extended warranty details.
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
1-866-986-3223
whirlpoolwatersolutions.com
or visit
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, typically located on
the rim below the salt lid hinges.
Systems tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI/CAN Standard 372.
Systems tested and certified by the Water Quality
Association against CSA B483.1.
®
Manufactured and warranted by
Water Channel Partners
1890 Woodlane Drive
Woodbury, MN 55125
7392319 (Rev. C 9/13/23)

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Summary of Contents for Whirlpool WHES44

  • Page 1 ® Model WHES40 Model WHES44 How to install, operate and maintain your Demand Controlled Water Softener PRODUCT REGISTRATION AND WARRANTY EXTENSION Please register your product on whirlpoolwatersolutions.com See warranty page for extended warranty details. If you have any questions or concerns when...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Page Specifications & Performance Claims ............3 Water Softener Safety .
  • Page 3: Specifications & Performance Claims

    Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener's capacity. Model WHES40 Model WHES44 Model Code L40P L44P 17,300 @ 3.4 lbs...
  • Page 4: Water Softener Safety

    Water Softener Safety Your safety and the safety of others are very important. We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER”...
  • Page 5: Inspect Shipment

    Inspect Shipment The parts required to assemble and install the water Remove and discard (or recycle) all packing materials. softener are included with the unit. Thoroughly check To avoid the loss of small parts, we suggest you keep the water softener for possible shipping damage and the small parts in the parts bag until you are ready to parts loss.
  • Page 6: Installation Requirements

    Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an All plumbing must be completed in accordance with installation location for the water softener. national, state, and local plumbing codes. = Do not locate the water softener where freezing In the state of Massachusetts: The Commonwealth temperatures occur.
  • Page 7 Installation Requirements VALVE DRAIN REQUIREMENTS 1/4" NPT Thread Barbs for 3/8" Using the flexible drain hose (included), measure and I.D. Tubing cut to the length needed. Flexible drain hose is not Hose Clamp allowed in all localities (check your plumbing codes). If local codes do not allow the use of a flexible drain Drain Hose hose, a rigid valve drain run must be used.
  • Page 8: Installation Instructions

    Installation Instructions TYPICAL INSTALLATION To Outside Soft Faucets Water Clips Hard Water Water Softener Pipes Valve Plug-in Power Supply Outlet 1" NPT Sweat Adaptors (not Inlet Controller included) Valve Drain Overflow Elbow Drain Elbow Lubricated O-rings Single Salt Storage Bypass Valve Tank Overflow Valve Drain Hose*...
  • Page 9 Installation Instructions TURN OFF WATER SUPPLY Top Cover Salt Lid 1. Close the main water supply valve, located near the Brine Tank well pump or water meter. Overflow 2. Open all faucets to drain all water from house pipes. Grommet NOTE: Be sure not to drain water from the water Brine Tank heater, as damage to the water heater...
  • Page 10 Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water Electrical Shock Hazard softener valve inlet side.
  • Page 11 Installation Instructions TEST FOR LEAKS ADD WATER AND SALT TO THE SALT STOR AGE TANK To prevent air pressure in the water softener and plumbing system, complete the following steps in order: 1. Fully open two or more softened cold water faucets Excessive Weight Hazard close to the water softener, located downstream Use two or more people to move and lift salt...
  • Page 12: Programming The Water Softener

    (“L40P” for Model WHES40 or operate as follows: “L44P” for Model WHES44) and a software version number (example: J3.9), are briefly shown in the Light flashing slowly, along with the salt level display.
  • Page 13 Programming the Water Softener SET WATER HARDNESS NUMBER Salt Type allows you to choose between sodium chloride (NaCl), which is regular softener salt, or 1. Press the PROGRAM button once again to display potassium chloride (KCl), which is an alternative to a flashing “25”...
  • Page 14: Controller Features

    Controller Features RECHARGE SET SALT LEVEL The RECHARGE button is used to initiate an The water softener has a salt monitor indicator light to immediate recharge. remind you to add salt to the storage tank. 1. Press and hold the RECHARGE button until the NOTE: You must set salt level each time salt is added words “RECHARGE”, “SERVICE”...
  • Page 15 Controller Features POWER OUTAGE MEMORY 2. Press the UP or DOWN buttons to set ON or OFF. When set to ON, the efficiency icon will be If electrical power to the water softener is lost, displayed in the lower left hand corner of the “memory”...
  • Page 16: Routine Maintenance

    Lift the brinewell cover and pour in the entire 16 oz. water faucet immediately downstream of the softener bottle of Whirlpool Water Softener Cleanser. Press ® until water tastes, smells, and appears normal.
  • Page 17 Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Open the salt lid and check the salt storage level A clean nozzle & venturi (See Figure 34) is a necessity frequently. If the water softener uses all the salt before for the water softener to work properly.
  • Page 18 Routine Maintenance PROTECT THE WATER SOFTENER FROM FREEZING If the softener is installed where it could freeze (summer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the softener: 1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank.
  • Page 19 Troubleshooting Guide PROBLEM CAUSE CORRECTION No soft water 1. No salt in the storage tank. Refill with salt and then use RECHARGE NOW feature. No soft water & dis- 1. Power supply unplugged at wall outlet, or Check for loss of power and correct. Reset electronic play is blank power cable disconnected from back of elec - controls and then use RECHARGE NOW feature.
  • Page 20: Troubleshooting

    Use the following procedures to advance the water model code (“L40P” for Model WHES40 or “L44P” softener through the regeneration cycles to check for Model WHES44) shows in the display. This operation. code identifies the softener model. If an incorrect...
  • Page 21 Troubleshooting RESETTING TO FACTORY DEFAULTS 2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A To reset the electronic controller to its factory default slow flow of water to the drain will begin. Verify for all settings (time, hardness, etc.): brine draw from the brine tank by shining a flashlight into the brinewell and observing a...
  • Page 22: Wiring Schematic

    Wiring Schematic Back of Electronic Controller (PWA) Power Tank Position/ Light Turbine Motor Power Supply 120 V AC Valve 24 V DC 60 Hz Motor Tank Position Light Switch Turbine Sensor FIG. 40...
  • Page 23 Notes...
  • Page 24: Exploded View & Parts List

    Softener Exploded View Valve Assembly See Pages 26 & 27 for parts...
  • Page 25 á Retainer Clip (2 req.) (includes Key Nos. 21-23) 7161849 Repl. Resin Tank, 9" x 40", WHES40 Grommet á 7247996 Repl. Resin Tank, 10" x 40", WHES44 á Adaptor Elbow 0502272 Resin, 1 cu. ft. Hose Clamp á 7391290 Brine Tank...
  • Page 26 Valve Exploded View Wear Strip Seal Cross-section View...
  • Page 27 Valve Parts List Part No. Description Part No. Description Motor, Cam & Gear Kit, 3/4" 7337571 O-Ring, 15/16" x 1-3/16", pack of 4 – 7384683 (includes Key Nos. 50-52) Turbine & Support Assembly, Motor – 7113040 including 2 O-Rings (See Key No. á...
  • Page 28: Warranty

    ® The factory warranty for your water softener is shown below. The one year full warranty period on parts and labor can be extended to five (5) years from the date of purchase if you use Whirlpool WHE-WSC Water Softener ®...

This manual is also suitable for:

Whes40L40pL44p

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