Sony CLIE PEG-SJ22 Troubleshooting Manual page 23

If you still cannot perform the HotSync
If you still have the HotSync
instructions in this manual, refer to the following.
Check whether there is an "Unknown device" in the
device manager of your computer
1
Right-click My Computer and click Properties from the displayed
menu.
System Properties
The
2
For Windows 2000 Professional/Windows XP, click the Hardware
tab.
3
Click the Device Manager tab.
4
Check whether there are devices that are marked with
Devices with the marks are not operating normally. Update the device
driver by contacting the manufacturer of the device.
You cannot perform the HotSync
you install the Palm™ Desktop for CLIÉ software in
your computer
If you perform the HotSync
other drivers may be installed.
Make sure that the Palm™ Desktop for CLIÉ software is installed first and then
perform the HotSync
before installing it, a malfunction may occur in your computer system.
Do not use a USB hub
If you connect the USB cable to your computer via a USB hub, you may not be
able to perform the HotSync
USB cable directly to the USB port of your computer.
Some computers have the USB hub function built into their internal circuitry.
Contact your computer manufacturer to check whether the USB port of your
computer is connected to an internal USB hub.
®
operation problems even after following the
screen is displayed.
®
operation before you install the CLIÉ drivers,
®
operation. If you perform the HotSync
®
operation properly. Make sure to connect the
®
operation
and
®
operation before
®
operation
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