Page 2: Table Of Contents
Front View and Back View ..........................9 Control Panel Overview ..........................10 How to Enter Text on Your Machine ......................12 Access Brother Utilities (Windows) ......................13 Uninstall the Software and Drivers (Windows) ................... 15 Access Brother iPrint&Scan (Windows/Mac) ....................16 Input/Output Port Locations on Your Machine .....................
Page 3 Home > Table of Contents Configure Network Details Using the Control Panel................58 Wireless Network Settings ........................... 59 Use the Wireless Network ........................60 ® Use Wi-Fi Direct ..........................74 Enable/Disable Wireless LAN ......................78 Print the WLAN Report........................79 Network Features............................
Page 4 Home > Table of Contents ™ Mopria Print Service ..........................141 Brother Mobile Connect ..........................142 Troubleshooting ..........................143 Error and Maintenance Messages ......................144 Paper Jams ..............................148 Clear Paper Jams..........................149 Paper is Jammed in the Paper Tray ....................150 Paper is Jammed in the Back of the Machine ..................
Page 5 Home > Table of Contents Specifications ............................. 227 Supplies ..............................231 Environmental and Compliance Information ....................232 Information Regarding Recycled Paper ................... 233 Availability of Service Parts ......................234 Chemical Substances (EU REACH)....................235 Brother Help and Customer Support......................236...
Page 6: Before You Use Your Machine
Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Trademarks • Open Source Licensing • Copyright and License • Important Notes...
Page 7: Definitions Of Notes
Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.
Page 8: Trademarks
Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. Each company whose software title is mentioned in this manual has a Software Licence Agreement specific to its proprietary programs.
Page 9: Open Source Licensing
Before You Use Your Machine > Open Source Licensing Open Source Licensing This product includes open source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com/manuals. Related Information • Before You Use Your Machine...
Page 10: Copyright And License
Before You Use Your Machine > Copyright and License Copyright and License ©2023 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Page 11: Important Notes
> Important Notes Important Notes • Check support.brother.com/downloads for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com/downloads for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available.
Page 12: Introduction To Your Machine
• Before Using Your Machine • Front View and Back View • Control Panel Overview • How to Enter Text on Your Machine • Access Brother Utilities (Windows) • Access Brother iPrint&Scan (Windows/Mac) • Input/Output Port Locations on Your Machine...
Page 13: Before Using Your Machine
Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface cable is physically secure. Firewall (Windows) If your computer is protected by a firewall and you are unable to network print, you may need to configure the firewall settings.
Page 14: Front View And Back View
Home > Introduction to Your Machine > Front View and Back View Front View and Back View Front View Back View 1. Control panel 2. Face-down output tray support flap 3. Face-down output tray 4. Paper tray 5. Manual feed slot cover 6.
Page 15: Control Panel Overview
When the Wi-Fi light is on, your Brother machine is connected to a wireless access point. When the Wi-Fi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Page 16 4. Menu Buttons Press to store your machine settings. After you change a setting, the machine returns to the previous menu level. Back • Press to go back one level in the menu. • Press to select the previous digit when entering numbers. a or b ( + or -) •...
Page 17: How To Enter Text On Your Machine
Home > Introduction to Your Machine > How to Enter Text on Your Machine How to Enter Text on Your Machine When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform. •...
Page 18: Access Brother Utilities (Windows)
Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
Page 19 Related Information • Introduction to Your Machine • Uninstall the Software and Drivers (Windows)
Page 20: Uninstall The Software And Drivers (Windows)
• Windows Server 2012 Tap or click (Brother Utilities) either on the Start screen or the desktop. 2. Select your model from the drop-down list (if it is not already selected). 3. Click Tools in the left navigation bar. •...
Page 21: Access Brother Iprint&Scan (Windows/Mac)
This function is not available in countries subject to applicable export regulations. • To download the latest version: For Windows: Go to your model's Downloads page at support.brother.com/downloads, and then download and install Brother iPrint&Scan. For Mac: Download and install Brother iPrint&Scan from the Apple App Store.
Page 22: Input/Output Port Locations On Your Machine
2. USB port When connecting the USB or network cable, follow the instructions in the software/driver installer. To install driver and software necessary for operating your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information • Introduction to Your Machine...
Page 23: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper...
Page 24: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot • Load and Print on Thick Paper and Labels Using the Manual Feed Slot •...
Page 25: Load Paper In The Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • If, when the Check Paper setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type, change these settings, if needed, following the LCD instructions.
Page 26 Related Information • Load Paper • Change Machine Settings to Print on Preprinted Paper Using the Paper Tray...
Page 27 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Change Machine Settings to Print on Preprinted Paper Using the Paper Tray Change Machine Settings to Print on Preprinted Paper Using the Paper Tray When you use preprinted paper for 2-sided printing, change the machine's settings. •...
Page 28: Load And Print Plain Paper, Thin Paper, Recycled Paper And Bond Paper In The Manual Feed Slot
Home > Paper Handling > Load Paper > Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 29: Load And Print On Thick Paper And Labels Using The Manual Feed Slot
Home > Paper Handling > Load Paper > Load and Print on Thick Paper and Labels Using the Manual Feed Slot Load and Print on Thick Paper and Labels Using the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 30 Related Information • Load Paper...
Page 31: Load And Print On Envelopes In The Manual Feed Slot
Home > Paper Handling > Load Paper > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot Before loading, press the corners and sides of the envelopes to make them as flat as possible. When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 32 • Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. •...
Page 33: Paper Settings
Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Print a Document (Windows)
Page 34: Change The Paper Size And Paper Type
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of paper you load in the tray, you must also change the Paper Size and Paper Type settings on the LCD.
Page 35: Change The Check Paper Setting
Home > Paper Handling > Paper Settings > Change the Check Paper Setting Change the Check Paper Setting When the Check Paper setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
Page 36: Unprintable Area
Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.
Page 37: Recommended Print Media
Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table. Paper Type Item Plain Paper Xerox Premier TCF 80 g/m Xerox Business 80 g/m Recycled Paper Steinbeis Evolution White 80 g/m Labels...
Page 38: Using Special Paper
• that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...
Page 39: Print
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Load and Print on Envelopes in the Manual Feed Slot • Print an Email Attachment • Change Print Settings Using the Control Panel •...
Page 40: Print From Your Computer (Windows)
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Document (Windows) • Print on Both Sides of the Paper (Windows) • Change the Default Print Settings (Windows) • Print Settings (Windows) • Monitor the Status of the Machine from Your Computer (Windows)
Page 41: Print A Document (Windows)
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows) Print a Document (Windows) When you change an application's print settings, the changes apply only to documents printed with that application. • 2-sided printing may be the default depending on your model. For 1-sided printing, turn off the 2-sided printing settings in the printer driver.
Page 42 10. Click the 2-sided / Booklet drop-down list, and then select the option you want. 11. Change other printer settings, if needed. 12. Click OK. 13. Complete your print operation. Related Information • Print from Your Computer (Windows) Related Topics: •...
Page 43: Print On Both Sides Of The Paper (Windows)
Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper (Windows) Print on Both Sides of the Paper (Windows) Select A4 sized paper when using the automatic 2-sided printing function. • Make sure the back cover is closed. •...
Page 44 Option for Portrait Description Long Edge (Left) Long Edge (Right) Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom)
Page 45 Option for Landscape Description Short Edge (Right) Short Edge (Left) 7. Select the Binding Offset checkbox to specify the offset for binding in inches or millimetres. 8. Click OK. 9. Change other printer settings, if needed. 10. Do one of the following: •...
Page 46: Change The Default Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes apply only to documents printed with that application. To change print settings for all Windows applications, you must configure the printer driver properties.
Page 47: Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) • When you change an application's print settings, the changes apply only to documents printed with that application. For more information, see Related Information: Print a Document (Windows). •...
Page 48 copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed. 4. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Page 49 8. 2-sided / Booklet Select this option to print on both sides of the paper, or print a document in booklet format using 2-sided printing. 2-sided Settings Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation.
Page 50 2. Reverse Print Select this option to rotate the printed image 180 degrees. 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4.
Page 51: Monitor The Status Of The Machine From Your Computer (Windows)
Double-click the icon in the task tray. Launch (Brother Utilities), and then click the drop-down list and select your model's name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the support website.
Page 52: Print From Your Computer (Mac)
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint...
Page 53: Print Using Airprint
Home > Print > Print from Your Computer (Mac) > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
Page 54: Load And Print On Envelopes In The Manual Feed Slot
Home > Print > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot Before loading, press the corners and sides of the envelopes to make them as flat as possible. When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 55 • Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. •...
Page 56: Print An Email Attachment
Home > Print > Print an Email Attachment Print an Email Attachment You can print files by emailing them to your Brother machine. • Make sure Web Based Management is set to On. For more information, see Related Information. •...
Page 57: Change Print Settings Using The Control Panel
Home > Print > Change Print Settings Using the Control Panel Change Print Settings Using the Control Panel Select the type of document you want to print. 1. Press a or b to display the [Printer] option, and then press OK. 2.
Page 58: Cancel A Print Job
Home > Print > Cancel a Print Job Cancel a Print Job On the machine's control panel, press and hold Go for about two seconds to cancel the current print job. To cancel multiple print jobs, press and hold Go for six seconds. Related Information •...
Page 59: Test Print
Home > Print > Test Print Test Print If there are problems with print quality, follow these instructions to do a test print: 1. Press a or b to display the [Printer] option, and then press OK. 2. Press a or b to display the [Print Options] option, and then press OK. 3.
Page 60: Network
Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features...
Page 61: Supported Basic Network Features
Home > Network > Supported Basic Network Features Supported Basic Network Features The machine supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...
Page 62: Configure Network Settings
Home > Network > Configure Network Settings Configure Network Settings • Configure Network Details Using the Control Panel • Change Machine Settings Using Web Based Management...
Page 63: Configure Network Details Using The Control Panel
Home > Network > Configure Network Settings > Configure Network Details Using the Control Panel Configure Network Details Using the Control Panel To configure the machine for your network, use the control panel's [Network] menu selections. • For information about the network settings you can configure using the control panel, see Related Information: Settings Tables.
Page 64: Wireless Network Settings
Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Print the WLAN Report...
Page 65: Use The Wireless Network
Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
Page 66 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...
Page 67 Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer 1. Download the installer from your model's Downloads page at support.brother.com/downloads. 2. Start the installer, and then follow the on-screen instructions. 3. Select Wireless Network Connection (Wi-Fi), and then click Next.
Page 68 WEP key. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key (Password) ready. We cannot assist you in locating this information.
Page 69 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information •...
Page 70 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information •...
Page 71 Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a ™ Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 72 If you use Windows 10 or Windows 11 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. 11. Select your machine and click Next.
Page 73 Related Topics: • Wireless LAN Report Error Codes...
Page 74 WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
Page 75 Enter the WPA key, and then press OK. Your Brother machine supports the use of the first WEP key only. 10. To apply the settings, select [Yes]. 11. The machine will attempt to connect to the wireless device you have selected.
Page 76 Encryption Mode User ID Password EAP-FAST/NONE TKIP EAP-FAST/MS-CHAPv2 TKIP EAP-FAST/GTC TKIP PEAP/MS-CHAPv2 TKIP PEAP/GTC TKIP EAP-TTLS/CHAP TKIP EAP-TTLS/MS-CHAP TKIP EAP-TTLS/MS-CHAPv2 TKIP EAP-TTLS/PAP TKIP EAP-TLS TKIP For example: Network Name (SSID) HELLO Authentication Method Encryption Mode User ID Password EAP-FAST/MS-CHAPv2 Brother 12345678...
Page 77 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install the drivers or the application necessary for operating your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information •...
Page 78 Related Topics: • Wireless LAN Report Error Codes...
Page 79: Use Wi-Fi Direct
® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Manually • Configure Wi-Fi Direct Network Using the Push Button Method...
Page 80 ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct > Wi-Fi Direct Overview Wi-Fi Direct Overview ® Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your machine without using a wireless router/access point. 1.
Page 81 ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually. 1.
Page 82 6. Do one of the following: • If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. • If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile device.
Page 83: Enable/Disable Wireless Lan
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN(Wi-Fi)] option, and then press OK. 3.
Page 84: Print The Wlan Report
Home > Network > Wireless Network Settings > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. 1. Press a or b to select the [Print Reports] option, and then press OK. 2.
Page 85 Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions...
Page 86 Error Code Problem and Recommended Solutions TS-05 The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again: • Confirm the Network Name (SSID) and Network Key (Password). •...
Page 87 How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1. The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.
Page 88: Network Features
Home > Network > Network Features Network Features • Enable/Disable Web Based Management Using the Control Panel • Print the Network Configuration Report • Reset the Network Settings to the Factory Settings • Change Machine Settings Using Web Based Management •...
Page 89: Enable/Disable Web Based Management Using The Control Panel
Home > Network > Network Features > Enable/Disable Web Based Management Using the Control Panel Enable/Disable Web Based Management Using the Control Panel 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [Web Based Mgmt] option, and then press OK. 3.
Page 90: Print The Network Configuration Report
Home > Network > Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • The Node Name appears on the Network Configuration Report. The default Node Name is "BRN123456abcdef"...
Page 91: Reset The Network Settings To The Factory Settings
Home > Network > Network Features > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings Use your machine's control panel to reset the machine's network settings to its default factory settings. This resets all information except the administrator password.
Page 92: Security
Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use SNMPv3 • Use IEEE 802.1x Authentication • Send an Email Securely • Lock the Machine Settings from the Control Panel •...
Page 93: Before Using Network Security Features
Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Page 94: Disable Unnecessary Protocols
If the left navigation bar is not visible, start navigating from 5. Clear any unnecessary protocol checkboxes to disable them. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. Related Information • Before Using Network Security Features...
Page 95: Configure Certificates For Device Security
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
Page 96: Supported Security Certificate Features
Home > Security > Configure Certificates for Device Security > Supported Security Certificate Features Supported Security Certificate Features Your machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
Page 97: How To Create And Install A Certificate
Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 98: Create A Self-Signed Certificate
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address). For example: https://192.168.1.2 •...
Page 99: Create A Certificate Signing Request (Csr) And Install A Certificate From A Certificate Authority (Ca)
Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA) Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted Certificate Authority (CA) , you can store the certificate and private key on the machine and manage them by importing and exporting.
Page 100 Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 101 • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2012/2012 R2/2016/2019/2022, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
Page 102 Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a Certificate Authority (CA), follow the steps below to install it on the print server: Only a certificate issued with your machine's Certificate Signing Request (CSR) can be installed on your machine.
Page 103: Import And Export The Certificate And Private Key
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. •...
Page 104 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).
Page 105 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).
Page 106: Import And Export A Ca Certificate
> Configure Certificates for Device Security > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export, and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 107 Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).
Page 108 Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).
Page 109: Manage Multiple Certificates
In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.
Page 110: Use Ssl/Tls
Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS • Send an Email Securely...
Page 111: Introduction To Ssl/Tls
Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
Page 112 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. SSL is now used with additional applications, such as Telnet, printer, and FTP software, in order to become a universal solution for online security.
Page 113 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's most important benefit is that it can be used to print confidential data securely.
Page 114: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows Users as Administrators •...
Page 115 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
Page 116 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, use Web Based Management with the HTTPS protocol. •...
Page 117 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows Users as Administrators Install the Self-signed Certificate for Windows Users as Administrators • The following steps are for Microsoft Edge. If you use another web browser, refer to your web browser's documentation or online help for instructions on how to install certificates.
Page 118: Print Documents Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using IPPS • Configure a Certificate for SSL/TLS and Available Protocols • Configure Certificates for Device Security...
Page 119 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using IPPS Print Documents Using IPPS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).
Page 120: Use Snmpv3
Home > Security > Use SNMPv3 Use SNMPv3 • Manage Your Network Machine Securely Using SNMPv3...
Page 121: Manage Your Network Machine Securely Using Snmpv3
Home > Security > Use SNMPv3 > Manage Your Network Machine Securely Using SNMPv3 Manage Your Network Machine Securely Using SNMPv3 The Simple Network Management Protocol version 3 (SNMPv3) provides user authentication and data encryption to manage network devices securely. 1.
Page 122: Use Ieee 802.1X Authentication
Home > Security > Use IEEE 802.1x Authentication Use IEEE 802.1x Authentication • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser) • IEEE 802.1x Authentication Methods...
Page 123: What Is Ieee 802.1X Authentication
> What Is IEEE 802.1x Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard that limits access from unauthorised network devices. Your Brother machine sends an authentication request to a RADIUS server (Authentication server) through your access point or hub.
Page 124: Configure Ieee 802.1X Authentication For A Wired Or Wireless Network Using Web Based Management (Web Browser)
Home > Security > Use IEEE 802.1x Authentication > Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser) •...
Page 125 Select one of the following verification methods from the Server Certificate Verification drop-down list: Option Description No Verification The server certificate can always be trusted. The verification is not performed. CA Cert. The verification method to check the CA reliability of the server certificate, using the CA certificate issued by the CA that signed the server certificate.
Page 126: Ieee 802.1X Authentication Methods
Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. Your Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 127: Send An Email Securely
Home > Security > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
Page 128: Configure Email Sending Using Web Based Management
Home > Security > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS. 1.
Page 129: Send An Email With User Authentication
Home > Security > Send an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Your machine sends emails via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can send email notifications and email reports using user authentication.
Page 130: Send An Email Securely Using Ssl/Tls
Home > Security > Send an Email Securely > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your machine supports SSL/TLS communication methods. To use an email server that is using SSL/TLS communication, you must configure the following settings. We recommend using Web Based Management to configure SSL/TLS.
Page 131: Lock The Machine Settings From The Control Panel
Lock the Machine Settings from the Control Panel Before turning the machine's Setting Lock on, write down and save your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...
Page 132: Setting Lock Overview
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
Page 133 Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password 1. Press a or b to display the [General Setup] option, and then press OK. 2.
Page 134 Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password 1. Press a or b to display the [General Setup] option, and then press OK. 2.
Page 135 Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On 1. Press a or b to display the [General Setup] option, and then press OK. 2.
Page 136: Use Global Network Detection Features
Home > Security > Use Global Network Detection Features Use Global Network Detection Features When you use your machine on a private network, use the Global Network Detection feature to avoid a risk from unexpected attacks from the global network. •...
Page 137: Enable Global Ip Address Detection
Home > Security > Use Global Network Detection Features > Enable Global IP Address Detection Enable Global IP Address Detection Use this feature to check your machine's IP address. When your machine is assigned to a global IP address, an alert is displayed on the machine.
Page 138: Block Communications From The Global Network
Home > Security > Use Global Network Detection Features > Block Communications from the Global Network Block Communications from the Global Network When you enable this feature, it limits receiving jobs from devices with global IP addresses 1. Press a or b to select the [Network] option, and then press OK. 2.
Page 139: Mobile Connect
Home > Mobile Connect Mobile Connect • AirPrint • ™ Mopria Print Service • Brother Mobile Connect...
Page 140: Airprint
Home > Mobile Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint...
Page 141: Airprint Overview
Home > Mobile Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages, and documents from your iPad, iPhone, iPod touch, and Mac computer without the need to install a driver.
Page 142: Before Using Airprint (Macos)
Home > Mobile Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Do one of the following: • macOS v13 Select System Settings from the Apple menu. •...
Page 143: Print Using Airprint
Home > Mobile Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
Page 144 Home > Mobile Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.
Page 145 Home > Mobile Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.
Page 146: Mopria ™ Print Service
™ Home > Mobile Connect > Mopria Print Service ™ Mopria Print Service ™ ™ Mopria Print Service is a print feature on Android mobile devices developed ™ by the Mopria Alliance . With this service, you can connect to the same network as your machine and print without additional setup.
Page 147: Brother Mobile Connect
• For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch: Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS device. Download and install Brother Mobile Connect from the App Store.
Page 148: Troubleshooting
Use this section to resolve typical problems you may encounter when using your machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer. If you need additional help, visit support.brother.com. First, check the following: •...
Page 149: Error And Maintenance Messages
• If the problem continues, contact Brother customer service or your local Brother dealer. Cartridge Error The toner cartridge is not installed Remove the toner cartridge and drum unit correctly.
Page 150 Error Message Cause Action Drum ! The corona wire on the drum unit Clean the corona wire on the drum unit. must be cleaned. See Related Information: Clean the Corona Wire. If the problem continues, replace the drum unit with a new one. The drum unit or the toner Remove the drum unit, remove the toner cartridge and drum unit assembly...
Page 151 Error Message Cause Action No Paper T1 The machine cannot feed paper Do one of the following: from the indicated paper tray. • Refill paper in the paper tray indicated on the LCD. Make sure the paper guides are set to the correct size. •...
Page 152 Related Topics: • Replace Supplies • Replace the Toner Cartridge • Replace the Drum Unit • Reset the Drum Counter • Clean the Corona Wire...
Page 153: Paper Jams
Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray, fan and straighten the stack when you are adding new paper. This helps prevent paper jams. • Clear Paper Jams • Paper is Jammed in the Paper Tray •...
Page 154: Clear Paper Jams
Home > Troubleshooting > Paper Jams > Clear Paper Jams Clear Paper Jams If paper is jammed or multiple sheets of paper are fed together frequently, do the following: • Clean the paper pick-up rollers and the separator pad of paper trays. See Related Information: Clean the Paper Pick-up Rollers.
Page 155: Paper Is Jammed In The Paper Tray
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
Page 156: Paper Is Jammed In The Back Of The Machine
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back of the machine (Jam Rear), do the following: 1.
Page 157 5. Close the fuser cover. If you print on envelopes, pull down the green envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...
Page 158: Paper Is Jammed Inside The Machine
Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.
Page 159: Paper Is Jammed In The 2-Sided Tray
Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1.
Page 160 7. Pull the blue tabs at the left and right sides towards you to release the fuser cover. If the green envelope levers inside the back cover are pulled down to the envelope position, lift these levers to the original position before pulling the blue tabs down. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
Page 161: Printing Problems
Home > Troubleshooting > Printing Problems Printing Problems If, after reading the information in this table, you still need help, see the latest troubleshooting tips at support.brother.com/faqs. Difficulties Suggestions No printout Check the machine is not in Power Off mode.
Page 162 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
Page 163 Difficulties Suggestions using. This is usually done in the Page Setup or Document Setup menu of your application. Print position is misaligned with the preprinted objects. Adjust the print position using the Print Position setting for each paper tray. Related Information •...
Page 164: Improve The Print Quality
Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
Page 165 Examples of poor print quality Recommendation • The fuser unit may be contaminated. Contact Brother customer service. • Make sure the media type setting in the driver matches the type of paper you are using. ABCDEFGH • Clean the drum unit.
Page 166 Replace the drum unit with a new drum unit. • The fuser unit may be contaminated. Contact Brother customer service. • Make sure there is no foreign material, such as a torn piece of paper, sticky notes or dust, inside the...
Page 167 Examples of poor print quality Recommendation • Make sure the paper or other print media is loaded correctly in the paper tray and the guides are not too F G H A B C D E tight or too loose against the paper stack. h i j k a b c d e f g A B C D...
Page 168 Examples of poor print quality Recommendation • Make sure the two green levers inside the back cover are pulled down to the envelope position when you print envelopes. After you have finished printing, reset the levers back to their original position. Pull up the levers until they stop.
Page 169: Network Problems
Home > Troubleshooting > Network Problems Network Problems • Error Messages • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network...
Page 170: Error Messages
• Move the mobile device closer to your Brother machine. Fail mobile device cannot • Move your Brother machine and the mobile device to an communicate during the Wi-Fi obstruction-free area. Direct network configuration. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.
Page 171: Use The Network Connection Repair Tool (Windows)
> Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer.
Page 172: Check Your Machine's Network Settings
Home > Troubleshooting > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report...
Page 173: If You Are Having Difficulty With Your Machine's Network
If You Are Having Difficulty with Your Machine's Network If you think there is a problem with your machine's network environment, check the following topics. You can correct most problems yourself. If you need additional help, visit support.brother.com/faqs. • I Cannot Complete the Wireless Network Setup Configuration •...
Page 174 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a Group Owner. Your Brother machine is Move your Brother machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
Page 175 Wi-Fi Direct settings again. Brother machine still cannot • If you are using your Brother machine as a client, confirm how complete the Wi-Fi Direct many devices are allowed on the current Wi-Fi Direct network, configuration.
Page 176 Verify that both the IP addresses and Subnet Masks of your computer and the address. Brother machine are correct and located on the same network. For more information about how to verify the IP address and the Subnet Mask, ask your network administrator.
Page 177 Related Information • If You Are Having Difficulty with Your Machine's Network Related Topics: • Print the WLAN Report • Wireless LAN Report Error Codes • Use the Network Connection Repair Tool (Windows) • I Want to Check that My Network Devices are Working Correctly...
Page 178 Report or the Printer Settings page. Check that you can "ping" the Ping the Brother machine from your computer using the IP address or the node name Brother machine from your in the Windows command prompt or Mac Terminal application: computer.
Page 179: Airprint Problems
Home > Troubleshooting > AirPrint Problems AirPrint Problems Difficulties Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Make sure your machine and your mobile device or Mac are connected to the same network. Move your mobile device closer to the wireless access point/router, or to your machine.
Page 180: Other Problems
(Windows) If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
Page 181: Check The Machine Information
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's serial number and firmware version. 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select one of the following options: Option Description Check your machine's serial number.
Page 182: Update Your Machine's Firmware
Home > Troubleshooting > Update Your Machine's Firmware Update Your Machine's Firmware To keep your machine performance up to date, check support.brother.com/downloads for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available. Related Information •...
Page 183: Reset Functions
Home > Troubleshooting > Reset Functions Reset Functions • Machine Reset • Network Reset • Factory Reset...
Page 184: Machine Reset
Home > Troubleshooting > Reset Functions > Machine Reset Machine Reset Use the Machine Reset function to reset the machine's settings to the factory settings. The network settings and the security settings will not be reset by the Machine Reset function. 1.
Page 185: Network Reset
Home > Troubleshooting > Reset Functions > Network Reset Network Reset Use the Network Reset function to restore the machine's network settings back to its default factory settings (includes IP Address information, except the administrator password). Unplug all the interface cables before you perform a Network Reset. 1.
Page 186: Factory Reset
Home > Troubleshooting > Reset Functions > Factory Reset Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. 1. Press a or b to select the following: a.
Page 187: Routine Maintenance
Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Check the Remaining Part Life • Pack and Ship Your Machine...
Page 188: Replace Supplies
Brother collection and recycling program. If your local Brother office does not have the collection program yet, or you choose not to return your used supply, discard the used supply according to local regulations, keeping it separate from domestic waste.
Page 189 Related Topics: • Error and Maintenance Messages...
Page 190: Replace The Toner Cartridge
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
Page 191 Although not all non-genuine supplies may cause quality issues, it is possible that some may adversely affect print quality or cause machine malfunction. Brother may charge for repairing your machine if it is proven that non-genuine supplies caused the damage, even if the machine is still covered by the warranty.
Page 192 Related Topics: • Error and Maintenance Messages • Improve the Print Quality...
Page 193: Replace The Drum Unit
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
Page 194 Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner, and other materials in the paper path. In designing this product, Brother decided to use the number of rotations of the drum as a reasonable determinant of the drum life. When a drum reaches the factory- established rotation limit corresponding to the rated page yield, the product’s LCD will advise you to...
Page 195 • Reset the Drum Counter...
Page 196: Reset The Drum Counter
Home > Routine Maintenance > Replace Supplies > Reset the Drum Counter Reset the Drum Counter When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps: IMPORTANT DO NOT reset the drum counter unless you are replacing the drum unit. 1.
Page 197: Clean The Machine
Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Page 198: Clean The Corona Wire
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire Clean the Corona Wire If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire. 1. Open the front cover. 2.
Page 199: Clean The Drum Unit
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Clean the Drum Unit If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. 1.
Page 200 9. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 10. Rotate the wheel at the end of the drum unit while pushing the shaded part, as shown in the illustration, to find the mark or foreign material.
Page 201 14. Press to turn the machine on. Related Information • Clean the Machine Related Topics: • Improve the Print Quality...
Page 202: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. Before starting the cleaning procedure, see Related Information: Clean the Machine. If you have paper feed problems, clean the pick-up rollers as follows: 1.
Page 203: Check The Remaining Part Life
Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life 1. Press a or b to select the following: a. Select [Machine Info.]. Press OK. b. Select [Parts Life]. Press OK. 2. Press a or b to select the machine part you want to check, and then press OK. The LCD displays the approximate remaining part life.
Page 204: Pack And Ship Your Machine
Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier. 1.
Page 205 4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the original packing material as shown. (The original packing material may differ depending on your country.) The illustrations may differ from the actual packing materials. The materials vary depending on your model. 5.
Page 206: Machine Settings
Home > Machine Settings Machine Settings Customise settings and features to make your machine a more efficient work tool. • Check Your Machine's Password • Change Machine Settings from the Control Panel • Print a List of Printer Settings • Change Machine Settings Using Web Based Management...
Page 207: Check Your Machine's Password
Home > Machine Settings > Check Your Machine's Password Check Your Machine's Password If prompted to enter a password, check the following information: >> Find the Default Password >> Change the Password >> Reset the Password Find the Default Password The default password to manage this machine's settings is located on the back of the machine and marked "Pwd".
Page 208: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Menu Table (for LCD Models)
Page 209: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Reduce Toner Consumption • Reduce Printing Noise •...
Page 210 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode.
Page 211 The Deep Sleep Mode setting cannot be disabled due to environmental considerations. Applicable Models Machine's Control Panel in Deep Conditions That Will Wake the Sleep Mode Machine HL-B2180DW The LCD displays Deep Sleep. • The machine receives a job. • Someone presses a button on the control panel.
Page 212 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Auto Power Off Mode Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically.
Page 213 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter.
Page 214 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
Page 215 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.
Page 216: Menu Table (For Lcd Models)
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) Menu Table (for LCD Models) • Access Menus and Change Your Machine's Settings • Settings Tables...
Page 217 Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Use the control panel to access the machine's menus and change various settings. 1.
Page 218 Use these tables to understand the various menus and options that you will use to set your preferences on the machine. >> [General Setup] >> [Printer] >> [Network] (HL-B2180DW) >> [Print Reports] >> [Machine Info.] >> [Initial Setup] [General Setup]...
Page 219 Allow the machine to print any remaining data automatically. HP LaserJet Font No. Set the font number. This menu appears if a soft font is installed on your Brother machine. Font Pitch Set the font pitch. (Available only for certain fonts.) Font Point Set the font size.
Page 220 Set the number of lines on each page. Tray Command Select this setting if a tray mismatch appears when you use the HP drivers. Reset Printer Restore the machine settings to the factory settings. [Network] (HL-B2180DW) Level 3 Level 4 Level 5 Level 6...
Page 221 Level 3 Level 4 Level 5 Level 6 Descriptions WLAN(Wi-Fi) TCP/IP WINS Select the WINS configuration mode. Config WINS Primary Specify the IP address of the primary WINS Server server. Secondary Specify the IP address of the secondary WINS server. DNS Server Primary Specify the IP address of the primary DNS...
Page 222 Level 3 Level 4 Level 5 Level 6 Descriptions Wi-Fi Direct Status Info. When your machine acts as Group Owner, the LCD always displays Strong. Channel Display the channel in use when the Status is G/O Active or Client Active. Speed Display the connection speed when the Status is G/O Active or Client Active.
Page 223 [Initial Setup] Level 3 Level 4 Description Reset Machine Reset Restore all the machine's settings that you have changed, such as Paper Type. Network Reset Restore the machine's network settings back to the factory settings, except the administrator password. Factory Reset Reset the machine and restore the printer settings (including command settings) to the factory settings.
Page 224: Print A List Of Printer Settings
Home > Machine Settings > Print a List of Printer Settings Print a List of Printer Settings 1. Press a or b to display the [Print Reports] option, and then press OK. 2. Press a or b to display the [Printer Settings] option, and then press OK. 3.
Page 225: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...
Page 226: What Is Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 227: Access Web Based Management
You can also find the default password in the Network Configuration Report. >> Access Web Based Management from your Web Browser >> Access Web Based Management from Brother iPrint&Scan (Windows/Mac) >> Access Web Based Management from Brother Utilities (Windows) Access Web Based Management from your Web Browser 1.
Page 228 In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 229 • Use SSL/TLS...
Page 230: Change The Login Password Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Change the Login Password Using Web Based Management Change the Login Password Using Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
Page 231: Appendix
Home > Appendix Appendix • Specifications • Supplies • Environmental and Compliance Information • Brother Help and Customer Support...
Page 232: Specifications
Home > Appendix > Specifications Specifications >> General Specifications >> Print Media Specifications >> Printer Specifications >> Interface Specifications >> Supported Protocols and Security Features >> Computer Requirements Specifications General Specifications Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard 128 MB Machine display...
Page 233 Humidity Operating 20% to 80% (without condensation) Storage 35% to 85% (without condensation) Print Media Specifications Paper Input Paper Tray Paper Type Plain Paper, Thin Paper, Recycled Paper, Thick Paper (Standard) Paper Size A4, Letter, B5 (JIS), B5 (ISO), A5, A5 (Long Edge), B6 (JIS), A6, Executive, 16K (195x270 mm), A4 Short (270mm Paper) Paper Weight...
Page 234 The print speed may be slower when the machine is connected by wireless LAN. These print speeds are for 1-sided printing and measured in accordance with ISO/IEC 24734. From Ready mode and standard tray. Interface Specifications Type: USB Type-B receptacle Version: USB 2.0 High-Speed Use a USB 2.0 interface cable that is no more than 2 metres long.
Page 235 For the latest driver updates, go to your model's Downloads page at support.brother.com. For the latest supported OS, go to your model's Supported OS page at support.brother.com/os. All trademarks, brand and product names are the property of their respective companies.
Page 236: Supplies
Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original or contact your local Brother dealer. Supply product codes vary by country and region. Toner Cartridge Supply Product Codes...
Page 237: Environmental And Compliance Information
Home > Appendix > Environmental and Compliance Information Environmental and Compliance Information • Information Regarding Recycled Paper • Availability of Service Parts • Chemical Substances (EU REACH)
Page 238: Information Regarding Recycled Paper
Recycled paper is of the same quality as paper made from original forest sources. Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes. The imaging equipment supplied by Brother is suitable for using with recycled paper meeting the EN 12281:2002 standard.
Page 239: Availability Of Service Parts
> Availability of Service Parts Availability of Service Parts Brother warrants that service parts will be available for at least seven years after the last date we place models on the market. To obtain service parts, contact your Brother supplier or dealer.
Page 240: Chemical Substances (Eu Reach)
Home > Appendix > Environmental and Compliance Information > Chemical Substances (EU REACH) Chemical Substances (EU REACH) Information concerning chemical substances within our products required for the REACH Regulation can be found at https://www.brother.eu/reach. Related Information • Environmental and Compliance Information...
Page 241: Brother Help And Customer Support
Brother product. Further product and support information is available from your local Brother office website. Visit www.brother.com to find the contact details for your local Brother office and to register your new product. Related Information •...
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