Dell P6524QT User Manual
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Dell P6524QT User Manual

Dell P6524QT User Manual

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Dell P6524QT
User's Guide
Model: P6524QT
Regulatory model: P6524QTt

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Summary of Contents for Dell P6524QT

  • Page 1 Dell P6524QT User’s Guide Model: P6524QT Regulatory model: P6524QTt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions........5 About your display ........6 Package contents Product features Identifying parts and controls...
  • Page 4 Setting the maximum resolution Dell web management for displays Troubleshooting ........64...

  • Page 5: Safety Instructions

    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.

  • Page 6: About Your Display

    Package contents Your display ships with the following components. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features may not be available in certain countries.
  • Page 7 Stylus x 2 Remote control holder Wire Saddle x 3 Camera Wire Saddle x 3 Stylus nib x 2 Power cable (varies by country) Power cable for connecting Optiplex system to display (see Optiplex (Optional)) USB 3.1 upstream cable (enables the USB ports on the display) DP cable (DP to DP) About your display...

  • Page 8: Product Features

    • Quick Setup Guide Product features The Dell P6524QT display has an active matrix, thin film transistor (TFT), liquid crystal display (LCD), and LED backlight. The display features include: • 163.906 cm (64.53 in.) active area display (Measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.

  • Page 9: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Screen drop down touch key IR Lens Power on/off button Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. OSD Launcher touch key (For more information, see Operating the Display)

  • Page 10: Back View

    Use to hold a Micro Form Factor Optiplex Serial number, Service Tag label, and Website Refer to this label if you need to contact Dell for technical support. Barcode, serial number, and Service Tag label Regulatory label List of approved regulatory labels.

  • Page 11: Side View

    Side view Label Description HDMI 1 connector HDMI 2 connector Connect your computer with HDMI cable. HDMI 3 connector DP connector Connect your computer with DP cable. USB Type-C/ Connect to your computer using the USB Type-C DisplayPort cable. The USB Type-C port offer the fastest transfer rate USB 3.1 and the alternate mode with DP 1.2 support the maximum resolution of 3840 x 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.
  • Page 12 USB 3.1 upstream Connect the USB cable that comes with your display ports (3) to the computer. Once this cable is connected, you can use the USB downstream connectors on the display and the touch screen function on the display. NOTE: Refer to section on “Input sources and USB pairing”.

  • Page 13: Bottom View

    Bottom view Label Description 1, 2 Speakers Power on/off button About your display...

  • Page 14: Display Specifications

    Display specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 163.906 cm (64.53 in.) Active Area Horizontal 1428.5 mm (56.24 in.) Vertical 803.5 mm (31.63 in.) Area 1147799.75 mm (1778.87 in.

  • Page 15: Touch

    Touch Type InGlass Touch Technology Input Method Finger and stylus Interface USB HID Compliant Up to 20 points touch Touch point Up to 4 pens NOTE: Touch Pen and Eraser differentiation ready (functionality subject to application). Support OS Version Touch Pen Eraser Windows 7 Pro and Ultimate...

  • Page 16: Speaker Specifications

    Note that touch sensor input accuracy is defined relative to the active touch area as defined in the reference drawing. The overall system accuracy, of touch co-ordinates relative to display co-ordinates, is directly affected by integration assembly tolerances. Speaker specifications Speaker rated power 2 x 20 W Frequency Response...

  • Page 17: Electrical Specifications

    2560 x 1440 88.8 60.0 241.5 3840 x 2160 65.68 30.0 262.75 3840 x 2160 133.313 60.0 533.25 Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support Input voltage/ frequency/ 100-240 VAC / 50 or 60 Hz ±...

  • Page 18: Physical Characteristics

    Physical characteristics • DP connector Connector type • USB Type-C connector • HDMI connector • Audio line-out • USB 3.1 connector • RJ-45 connector • RS232 connector Signal cable type (in-box) DP, 3 m cable HDMI, 3 m cable USB 3.1, 3 m cable USB Type-C, 1.8 m cable Dimensions Height...

  • Page 19: Environmental Characteristics

    Environmental characteristics Compliant Standards • ENERGY STAR certified Monitor. • EPEAT registered where applicable. EPEAT registration varies by country. https://www.epeat.net for registration status by country. • RoHS Compliant. • BFR/PVC Free monitor (excluding external cables). • Arsenic-Free glass and Mercury-Free for the panel only. Temperature Operating C to 40...

  • Page 20: Pin Assignments

    Pin assignments DP connector Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1/(GND) CONFIG2/(GND) AUX CH (p) DP_Cable Detect AUX CH (n) Hot Plug Detect +3.3 V DP_PWR About your display...
  • Page 21 USB Type-C port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About your display...
  • Page 22 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 23 RS232 connector Pin number 9-pin side of the connected signal cable Not Used Not Used Not Used Not Used Not Used Not Used About your display...
  • Page 24 RJ-45 connector Pin number 12-pin side of the connected signal cable LED2_Y+ LED2_Y- LED2_G+ LED2_G- About your display...
  • Page 25 Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.1 upstream • 4 USB 3.1 downstream (1 USB charging port) NOTE: The display’s USB ports work only when the display is on or in the standby mode.

  • Page 26: Plug-And-Play

    During the LCD display manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Display Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. Maintenance guidelines...

  • Page 27: Setting Up The Display

    Setting up the display Connecting your display WARNING: Before you begin any of the procedures in this section, follow Safety Instructions. To connect your display to the computer: 1. Turn off your computer. 2. Connect the HDMI/DP/USB Type-C/USB cable from your display to the computer.

  • Page 28: External Pc Connection

    • Slide Optiplex holder back into display. External PC connection Connecting the USB cable NOTE: Refer to section on input source and USB pairing. Connecting the HDMI cable HDMI HDMI Setting up the display...
  • Page 29 Connecting the DP cable Connecting the USB Type-C cable USB Type-C USB Type-C Setting up the display...

  • Page 30: Connecting The Optiplex

    Connecting the optiplex Connecting the HDMI cable USB 1 HDMI 1 Connecting the DP cable USB 3 Setting up the display...

  • Page 31: Cable Management For Third-Party Webcam With Optiplex (Optional)

    Cable management for third-party webcam with OptiPlex (Optional) NOTE: Cable management clips are provided in the accessory box, you may use them to mange the cable(s) of a third party webcam or other external devices. Artworks below show the suggested mounting locations for cable clips and a third-party webcam with OptiPlex.
  • Page 32 Bottom mount – Clip location suggestion Setting up the display...

  • Page 33: Wall Mounting

    • Do not attempt to wall mount the Touch Display by yourself. It should be installed by qualified installers. • Recommended Wall Mount for this Display can be found in the Dell support website at dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of the product.

  • Page 34: Remote Control

    Remote control 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness - Press to decrease the Brightness. 8.

  • Page 35: Inserting The Batteries In The Remote Control

    Inserting the batteries in the remote control The remote control is powered by two 1.5 V AAA batteries. To install or replace batteries: Press and then slide the cover to open it. Align the batteries according to the (+) and (–) indications inside the battery compartment. Replace the cover.

  • Page 36: Operating Range Of The Remote Control

    Operating range of the remote control Point the top of the remote control toward the LCD display’s remote sensor during button operation. Use the remote control within a distance of about 7 m from remote control sensor or at a horizontal and vertical angle of within 30 within a distance of about 7 m.

  • Page 37: Magnet Warning Statement

    Magnet warning statement Avoid interference with pacemakers. Maintain a minimum of 15 cm (6 in.) between product and pacemakers to avoid potential interference, as recommended by manufacturers and the independent research group. If you have any reason to suspect that your product is interfering with a pacemaker or other medical device, distancing the stylus away immediately and contact the manufacturer of the pacemaker or medical device for guidance.

  • Page 38: Stylus Writing Nib And Erase Nib

    Stylus writing nib and Erase nib The smaller diameter tip is meant for writing on the display screen. Hold the stylus similar as to how one would hold a white board marker. • Pen-Palm distance: The distance between the pen tip and the closest part of the palm is 30 mm.

  • Page 39: Replacing The Stylus Nib

    The bigger diameter tip is recognized as an erasing feature, it works similar to how a pencil with an eraser end functions. Replacing the stylus nib When the smaller diameter tip shows signs of wear and tear it can be replaced by unscrewing the front tip.

  • Page 40: Operating The Display

    Operating the display Turning on the display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates Standby Mode. Touch OSD launcher This display comes with a touch OSD functionalities. Press the OSD launcher touch key to access the functionalities.

  • Page 41: Using The Touch Control Launcher

    Using the touch control launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. The following table describes the touch control icons: Touch Control icons Description...

  • Page 42: Using The Osd Lock Function

    Using the OSD lock function 1. Press the OSD launcher touch key. 2. Touch and hold for 5 seconds. you can see following select option: Dell 65 Monitor Select Option: The following table describes the touch control icons: Options Description Use this icon to lock OSD menu function.

  • Page 43: Using The On-Screen Display (Osd) Menu

    3. Touch and hold for 5 seconds, touch to unlock. Dell 65 Monitor Select Option: Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear.

  • Page 44: Touch Osd Control

    Use the Back icon to go back to the previous menu. Back Touch OSD control Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell 65 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight (Minimum 0;...
  • Page 45 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are be connected to your display. Dell 65 Monitor Brightness/Contrast USB Type-C Input Source Color HDMI 1 HDMI 2 Display Audio...
  • Page 46 Icon Menu and Description Submenus Color Use the Color menu to adjust the color setting mode. Dell 65 Monitor Brightness/Contrast Input Source Color Preset Modes Standard Input Color Format Display Audio Reset Color Menu Personalize Others Preset When you select Preset Modes, you can choose Standard, Modes ComfortView, Color Temp.
  • Page 47 • RGB: Select this option if your display is connected to a computer (or DVD player) using the HDMI, DP or USB Type-C cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 65 Monitor Brightness/Contrast Input Source Color Preset Modes...
  • Page 48 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Dell 65 Monitor Brightness/Contrast Input Source Color Aspect Ratio Wide 16:9 Display Sharpness Audio Reset Display Menu Personalize Others Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3 or 5:4.
  • Page 49 Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 65 Monitor Brightness/Contrast Input Source Language English Color...
  • Page 50 Icon Menu and Description Submenus Personalize Dell 65 Monitor Brightness/Contrast Power Button LED On in On Mode Input Source USB-A Charging O in Standby Mode Color USB-C Charging O in O Mode Fast Wakeup Display Screen Drop Down Level Audio...
  • Page 51 Menu and Description Submenus Wake On Select On to turn on this feature. Touch Reset Restores shortcut keys to factory defaults. Persona- lization Other Dell 65 Monitor Display Info Brightness/Contrast DDC/CI Input Source HDMI CEC LCD Conditioning Color Firmware Display M2T101...
  • Page 52 Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your display. Dell 65 Monitor Brightness/Contrast Display Info Input Source DDC/CI...
  • Page 53 Reset Others Restores other settings, such as DDC/CI, to factory defaults. Factory Restores all preset values to the factory default settings. Reset These are also the settings for ENERGY STAR tests. ® Dell 65 Monitor Display Info Brightness/Contrast DDC/CI Input Source HDMI CEC Color...

  • Page 54: Osd Warning Messages

    OSD warning messages When the display does not support a particular resolution mode, you can see the following message: Dell 65 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840 x 2160, 60Hz or any other monitor listed timing as per the monitor specifications.
  • Page 55 Select OSD items of On in Standby Mode in Personalize feature, the following message will appear: Dell 65 Monitor Changing to this setting (without symbol) will Increase power consumption,Do you want to continue? P6524QT If adjust the Brightness level above the default level over 75%, the following message will...
  • Page 56 Dell 65 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P6524QT P6524QT Dell 65 Monitor No HDMI 2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P6524QT P6524QT Dell 65 Monitor No HDMI 3 Cable The display will go into Standby Mode in 4 minutes.
  • Page 57 Dell 65 Monitor No USB Type-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P6524QT P6524QT Troubleshooting for more information. Operating the display...

  • Page 58: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •...

  • Page 59: Dell Web Management For Displays

    4 seconds. To access the Dell Display Web Management tool you need to set the IP Addresses for your computer and the display. 1. Press the Menu key on the remote control to display the IP Address of the display, or by navigating to OSD Menu >...
  • Page 60 2. In the computer’s IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Configure notebook IP Address to Monitor IP Address 10.0.50.101...
  • Page 61 3. The Home page opens: Dell P6524QT Dell P6524QT 4. Click Network Settings tab to see the network settings. Dell P6524QT Operating the display...
  • Page 62 5. Click Monitor Control to see the display’s status. 6. Click Firmware Update. You can download the latest drivers from the Dell Support website at www.dell.com/support. Upgrade firmware page and wait for 30 seconds. P6524QT Operating the display...
  • Page 63 Finished. Click on button to proceed after 8 seconds. 7. Click Security to set a password. 8. Click Crestron to control interface Configures the setting of Crestron control system devices. ® Item Description Box IP Configures the IP address of the control system. Box Port Configures the IP ID of the control system.

  • Page 64: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 65 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.
  • Page 65 Dell 65 Monitor No HDMI 3 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P6524QT P6524QT Dell 65 Monitor No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P6524QT P6524QT Dell 65 Monitor No USB Type-C Cable The display will go into Standby Mode in 4 minutes.

  • Page 66: Built-In Diagnostics

    Built-in diagnostics Your display has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card. To run the built-in diagnostics: 1. Make sure that the screen is clean (no dust particles on the surface of the screen).

  • Page 67: Common Problems

    LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Display Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Troubleshooting...
  • Page 68 • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Display Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors. Brightness Picture too dim •...

  • Page 69: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform display self-test. color • Ensure that the video cable connecting the display to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.
  • Page 70 USB Type-C connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB Type-C cable is not damaged.

  • Page 71: Touchscreen Problems

    • Check if the maximum power consumption of charging charging device is over 90 W. when using • Ensure that you use only Dell approved adapter USB Type-C or the adapter that comes with the product. connection to • Ensure that the USB Type-C cable is not computer, damaged.

  • Page 72: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your display is turned ON. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 73: Ethernet Problems

    Ethernet problems Specific What You Possible Solutions Symptoms Experience Ethernet not Dell Web • Ensure that the Network cable connecting the working Management Display is properly secured. for Displays • Touch the icon 5 on the screen for 4 seconds...

  • Page 74: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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