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Motorola APX 2500 User Manual

Motorola APX 2500 User Manual

Apx two-way radios, apx mobile o2 control head
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APX TWO-WAY RADIOS
APX 1500, APX 2500, APX 4500, APX 4500Li, APX 5500, APX 6500, APX 6500Li,
APX 7500, APX 8500
APX MOBILE O2
CONTROL HEAD USER
GUIDE
MAY 2020
*68012006035*
68012006035-EM
©
2020 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola APX 2500

  • Page 1 APX TWO-WAY RADIOS APX 1500, APX 2500, APX 4500, APX 4500Li, APX 5500, APX 6500, APX 6500Li, APX 7500, APX 8500 APX MOBILE O2 CONTROL HEAD USER GUIDE MAY 2020 *68012006035* 68012006035-EM © 2020 Motorola Solutions, Inc. All rights reserved...

  • Page 2: Table Of Contents

    68012006035-EM Contents Contents List of Tables....................... 9 Software Version.......................10 Chapter 1: Read Me First..................11 1.1 Notations Used in This Manual....................11 1.2 Radio Care..........................11 1.2.1 Cleaning the External Surface of the Radio.............12 1.3 Additional Performance Enhancement.................. 12 1.3.1 ASTRO 25 Enhanced Data..................12 1.3.2 Dynamic System Resilience..................
  • Page 3 68012006035-EM Contents Chapter 5: General Radio Operation............... 33 5.1 Selecting a Zone........................33 5.2 Selecting a Radio Channel....................33 5.3 Receiving and Responding to a Radio Call................33 5.3.1 Receiving and Responding to a Talkgroup Call............34 5.3.2 Receiving and Responding to a Private Call (Trunking Only)........34 5.3.3 Receiving and Responding to a Telephone Call (Trunking Only)......
  • Page 4 68012006035-EM Contents 6.3.5 Methods of Contact Editing in a Call List..............48 6.3.5.1 Editing an Entry Alias................. 48 6.3.5.2 Editing as Entry ID..................49 6.3.5.3 Editing a Call Type..................49 6.4 Scan Lists..........................49 6.4.1 Intelligent Priority Scan.................... 50 6.4.2 Viewing a Scan List....................50 6.4.3 Editing the Scan List....................
  • Page 5 68012006035-EM Contents 6.9.1 Selecting or Changing the ARS Mode..............62 6.9.2 User Login Feature....................62 6.9.2.1 Logging In as a User.................. 63 6.9.2.2 Logging Out....................64 6.10 Text Messaging Service...................... 64 6.10.1 Accessing the Messaging Features............... 64 6.10.2 Composing and Sending a New Text Message.............65 6.10.3 Sending a Quick Text Message................
  • Page 6 68012006035-EM Contents 6.13.1 Radio Stun......................78 6.13.1.1 Using Radio Stun..................78 6.13.2 Radio Kill........................79 6.13.2.1 Using Remote Kill to Kill Another Radio...........79 6.13.2.2 Using Direct Kill to Kill Your Own Radio...........80 6.14 Radio Inhibit.........................80 6.15 Global Positioning System/Global Navigation Satellite System...........80 6.15.1 GPS Performance Enhancement................80 6.15.2 The Outdoor Location Feature (Using GPS)............80 6.15.3 Location Format.....................
  • Page 7 68012006035-EM Contents 6.19 Voice Announcement ......................92 6.20 Site Selectable Alerts (ASTRO 25 Trunking)...............92 6.20.1 Sending SSA Notification to Single Site..............93 6.20.2 Sending SSA Notification to Single Site by Manual Entry........93 6.20.3 Sending SSA Notification to All Sites..............94 6.20.4 Sending SSA Notification to All Available Sites............. 95 6.20.5 Stopping SSA Notification of a Single Site.............95 6.20.6 Stopping SSA Notification of a Single Site by Manual Entry........96 6.20.7 Stopping SSA Notification of All Sites..............96...
  • Page 8 Declaration of Compliance for the Use of Distress and Safety Frequencies......118 Technical Parameters for Interfacing External Data Sources............118 Limited Warranty.....................119 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS........... 119 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........119 II. GENERAL PROVISIONS:..................... 120 III.

  • Page 9: List Of Tables

    68012006035-EM List of Tables List of Tables Table 1: O2 Control Head and Microphone....................17 Table 2: Text Entry Modes........................19 Table 3: Keypad Characters........................19 Table 4: LED Indications........................25 Table 5: TMS Status Icons........................28 Table 6: Call Type Icons.........................29 Table 7: ViQi Virtual Partner Queries.....................

  • Page 10: Software Version

    68012006035-EM Software Version Software Version All the features described in the following sections are supported by the software version R21.00.00 or later. Accessing the Radio Information to determine the software version of your radio. Contact your system administrator for more details of all the supported features.

  • Page 11: Chapter 1: Read Me First

    68012006035-EM Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.

  • Page 12: Cleaning The External Surface Of The Radio

    68012006035-EM Chapter 1: Read Me First 1.2.1 Cleaning the External Surface of the Radio Prerequisites: CAUTION: Do not use solvents to clean your radio. Spirits may permanently damage the radio housing. Do not submerge the radio in detergent solution. Procedure: 1 Combine 1 teaspoon of mild dishwashing detergent to 1 gallon of water (0.5% solution).

  • Page 13: Crosstalk Prevention

    1.3.7 P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS) that provides low-cost portable radio coverage in areas where only mobile radio coverage is available and portable radio coverage is either intermittent or non-existent.

  • Page 14: Conventional Talkgroup And Radio Scan Enhancements

    68012006035-EM Chapter 1: Read Me First 1.3.8 Conventional Talkgroup and Radio Scan Enhancements Enhancements have been made to the Conventional Talkgroup at the system to improve the Scan feature operation significantly when multiple agencies are using a single conventional radio frequency channel.

  • Page 15: Chapter 2: Preparing Your Radio For Use

    68012006035-EM Preparing Your Radio for Use Chapter 2 Preparing Your Radio for Use This section provides simple instructions to prepare your radio for use. Turning On the Radio Procedure: 1 Press and hold the Power Button to power on the radio. After a short time, the red, yellow, and green LEDs light up.

  • Page 16: Validating Compatibility During Power Up

    68012006035-EM Chapter 2: Preparing Your Radio for Use 2 To decrease the volume, rotate this knob counterclockwise. The display shows volume bars and volume level when you change the volume. Validating Compatibility During Power Up The radio validates and updates the software and hardware of your control head(s) during power-up. During validation, the display shows Maintenance Mode Remote Device promptly followed by other maintenance statuses.

  • Page 17: Chapter 3: Radio Controls

    68012006035-EM Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. O2 Control Head and Microphone NOTICE: The microphone is not part of the radio. It is an optional accessory. Table 1: O2 Control Head and Microphone Number Description Accessory Port (Microphone)
  • Page 18 68012006035-EM Chapter 3: Radio Controls Number Description Press and hold to toggle between day and night mode. Home Button Press to return to the Home screen. Multi-Function Knob (MFK) This button is preprogrammed to support a primary and secondary feature function or as a single function Volume knob.

  • Page 19: Keypad

    68012006035-EM Chapter 3: Radio Controls Number Description Cancel Button Press to cancel the current operation and return to the previous screen. Navigation Button (Microphone) Use these buttons for list scrolling and navigating around the menu hierarchy. Keypad Use the keypad to enter alphanumeric text on your radio. Your radio uses icons to indicate the selected text entry mode.

  • Page 20: Next Button

    68012006035-EM Chapter 3: Radio Controls Mode Output Uppercase D E F Lowercase d e f Hexadecimal 3 D E F 4 key Numeric Uppercase G H I Lowercase g h i 5 key Numeric Uppercase J K L Lowercase j k l 6 key Numeric Uppercase...

  • Page 21: Programmable Features

    68012006035-EM Chapter 3: Radio Controls Programmable Features Your system administrator can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press. Some functions can also be programmed to the radio switches. 3.4.1 Assignable Radio Functions Auxiliary...
  • Page 22 68012006035-EM Chapter 3: Radio Controls Phone Allows you to make and receive calls similar to standard phone calls. Private Call (Trunking Only) Allows a call from one individual radio to another. Private Line Defeat (Conventional Only) Overrides any coded squelch (DPL or PL) that is preprogrammed to a channel. Priority Dispatch Allows you to call the dispatcher on a different talkgroup.

  • Page 23: Assignable Settings Or Utility Functions

    68012006035-EM Chapter 3: Radio Controls Virtual Partner Enables the Virtual Partner feature and allows you to perform queries using ViQi. Zone Down Toggles downward through the zones in the radio. Zone Select Allows selection from a list of zones. Zone Up Toggles upward through the zones in the radio.
  • Page 24 68012006035-EM Chapter 3: Radio Controls Yelp Toggles the external yelp alert tone on and off.

  • Page 25: Chapter 4: Status Indicators

    68012006035-EM Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. LED Indications The Status LED shows the operational status of your radio. Table 4: LED Indications Indication Status Solid red Radio is transmitting. Double blinking red Radio is transmitting an emergency alarm or call.
  • Page 26 68012006035-EM Chapter 4: Status Indicators Icon Description The number of bars displayed represents the received signal strength for the current site (trunking only). The more stripes in the icon, the stronger the signal. The radio has roamed to and is currently registered to a foreign system.
  • Page 27 68012006035-EM Chapter 4: Status Indicators Icon Description Feature is enabled and GPS signal is available. Blinking Feature is enabled, but no GPS signal is available. User Login Indicator (IP Packet Data) User is associated with the radio. Blinking Device registration or user registration with the server failed due to an invalid username or pin.

  • Page 28: Tms Status Icons

    68012006035-EM Chapter 4: Status Indicators Icon Description The radio is receiving and transmitting LTE signal with ARS user logged in. ARS user login failed while in LTE system. Blinking ® The radio Wi-Fi network is connected. The number of bars dis- played represents the signal strength of the Wi-Fi signal.

  • Page 29: Call Type Icons

    68012006035-EM Chapter 4: Status Indicators Call Type Icons When you make or receive a call, or view selected call lists, call icons appear on the radio main display to indicate the different call types associated with an alias or ID. Table 6: Call Type Icons Icon Description...

  • Page 30: Intelligent Lighting Indicators

    68012006035-EM Chapter 4: Status Indicators Intelligent Lighting Indicators This feature temporarily changes the display backlight color and the alert text background color of the radio to help signal that a radio event has occurred. Backlight and Notification When Bar Color Orange Emergency Alerts The radio initiates an emergency alarm or call.
  • Page 31 68012006035-EM Chapter 4: Status Indicators You Hear Tone Name When Sound simi- System Busy When the PTT button is pressed, indicates transmission lar to a tele- fail because all system radio channels are in use. Re- phone busy lease the PTT button and wait for callback. signal A series of Automatic Call Back...
  • Page 32 68012006035-EM Chapter 4: Status Indicators You Hear Tone Name When Single, Valid Key When you press a valid key, or you enter a feature con- short, high- figuration state, or you are receiving or transmitting in pitched the clear mode on secure models (with TX Clear Alert tone Tones enabled).

  • Page 33: Chapter 5: General Radio Operation

    68012006035-EM General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel.

  • Page 34: Receiving And Responding To A Talkgroup Call

    68012006035-EM Chapter 5: General Radio Operation Red LED Yellow LED Green LED The radio shows different indicators based on the system the radio is configured. • The LED lights up solid red while the radio is transmitting. • In conventional mode, the LED lights up solid yellow when the radio is receiving a transmission. •...

  • Page 35: Receiving And Responding To A Telephone Call (Trunking Only)

    68012006035-EM Chapter 5: General Radio Operation 2 Press and hold the PTT button to talk. Release the PTT button to listen. 3 Press to hang up and return to the Home screen. NOTICE: If you press the PTT button before pressing the Menu Select button directly below Resp, your conversation is broadcasted to all members of the talkgroup.

  • Page 36: Making A Private Call (Trunking Only)

    68012006035-EM Chapter 5: General Radio Operation • For Trunking system, the LED lights up solid red. 4 Speak clearly into the microphone. 5 Release the PTT button to listen. 5.4.2 Making a Private Call (Trunking Only) When and where to use: This feature allows you to send an individual Call Alert or page if there is no answer from the target radio.

  • Page 37: Switching Between Repeater Or Direct Operation Button

    68012006035-EM Chapter 5: General Radio Operation 2 To select the required ID, perform one of the following actions: • Press the Menu Select button directly below Cnts to scroll through and select the required • Press the Menu Select button directly below List to go to the first number of the call list. •...

  • Page 38: Monitoring Conventional Mode

    68012006035-EM Chapter 5: General Radio Operation b. Press the PTT button. c. If you hear two, short, high-pitched tones, or if you hear no tone and the indicator lights steadily, then proceed with your message. d. Release the PTT button to receive transmission. If you are not in the range of the system, you may hear a continuous low-pitched tone and the display shows Out of range.

  • Page 39: Chapter 6: Advanced Features

    68012006035-EM Advanced Features Chapter 6 Advanced Features This chapter explains the operations of the features available in your radio. ViQi ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio, Remote Speaker Microphone (RSM), or compatible mobile microphone.

  • Page 40: Using Viqi Virtual Partner

    68012006035-EM Chapter 6: Advanced Features Query Examples NOTICE: You can use variations such as <Vehicle Identification Number>, <VIN>, and <Vehicle Number>. 6.1.1 Using ViQi Virtual Partner Prerequisites: See ViQi on page 39 for the queries supported by this feature. Procedure: 1 Press and hold the assigned ViQi button.

  • Page 41: Selective Call (Astro Conventional Only)

    68012006035-EM Chapter 6: Advanced Features 6.2.2 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy. 6.2.2.1 Receiving a Selective Call When and where to use: When you receive a Selective Call, you hear two alert tones and the yellow LED illuminates while the green LED blinks.

  • Page 42: Talkgroup Call Feature (Conventional Only)

    68012006035-EM Chapter 6: Advanced Features 6.2.3 Talkgroup Call Feature (Conventional Only) This feature allows you to define a group of conventional system users so that they can share the use of a conventional channel. NOTICE: Encryption keys are associated to talkgroups. When talkgroups are associated, encryption keys are changed by changing the active talkgroup.

  • Page 43: Making A Priority Dispatch Calls

    68012006035-EM Chapter 6: Advanced Features If no acknowledgment is received, you hear a low-pitched tone and the display shows No acknowledge. 4 Press to return to the Home screen. No traffic is heard on trunked channels while Status Call is selected. If the radio detects no Status Call activity for six seconds, an alert tone sounds until you press or the PTT button.

  • Page 44: Requesting A Reprogram (Trunking Only)

    68012006035-EM Chapter 6: Advanced Features Select Disabled Select-disabled radios cannot change channels while dynamically regrouped. The radio is forced to remain on the dynamic-regrouping channel. The Scan and Private Call features are unavailable when your radio is Select Disabled. 6.2.6.2 Requesting a Reprogram (Trunking Only) This feature allows you to notify the dispatcher when you want a new dynamic regrouping assignment.

  • Page 45: Saving A Channel In The Dynamic Zone From List Selection

    68012006035-EM Chapter 6: Advanced Features If you have selected Exit without selecting any Dynamic Zone Channels list, the display returns to Home screen without any changes. 6.2.7.2 Saving a Channel in the Dynamic Zone from List Selection Prerequisites: To perform this operation, the radio must be in the Dynamic Zone. Procedure: or to ZnPr.

  • Page 46: Making A Private Call From Contacts

    68012006035-EM Chapter 6: Advanced Features Also, each entry, depending on context (conventional, trunking, or phone), associates with one or more of the following types of calls: • Phone Call • Private Call • Selective Call • Call Alert Each entry within Contacts contains the following information: •...

  • Page 47: Adding A New Contact Entry

    68012006035-EM Chapter 6: Advanced Features 6.3.2 Adding a New Contact Entry Procedure: or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to [New Contact] and press the Menu Select button directly below Sel . The display shows Name.

  • Page 48: Adding A Contact To A Call List

    68012006035-EM Chapter 6: Advanced Features 6.3.4 Adding a Contact to a Call List Procedure: or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to add and press the Menu Select button directly below Optn . to Add to CallLst or Add to PhonLst and press the Menu Select button directly below Sel .

  • Page 49: Editing As Entry Id

    68012006035-EM Chapter 6: Advanced Features 6.3.5.2 Editing as Entry ID Procedure: or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to edit and press the Menu Select button directly below Optn . to Edit and press the Menu Select button directly below Sel .

  • Page 50: Intelligent Priority Scan

    68012006035-EM Chapter 6: Advanced Features A maximum of 200 Scan Lists can be programmed in your radio. These lists must be preprogrammed by a qualified radio technician. 6.4.1 Intelligent Priority Scan Intelligent Priority Scan feature allows you to add or delete conventional channels and trunking talkgroups from multiple system into the priority scan lists.

  • Page 51: Changing The Scan List Status

    68012006035-EM Chapter 6: Advanced Features 6.4.4 Changing the Scan List Status Procedure: 1 Long press the preprogrammed Scan side button. to the member you want to edit. 3 Perform one of the following actions: • Press the Select button once to add the currently displayed channel to the scan list. •...

  • Page 52: Turning Scan On While Disregarding The Squelch Code (Conventional Channels Only)

    68012006035-EM Chapter 6: Advanced Features • Press the preprogrammed Scan button to initiate or stop scan. • or to Scan and press the Menu Select button directly below Scan. If the scan is enabled, the display shows Scan on and the scan status icon. If the scan is disabled, the display shows Scan Off.

  • Page 53: Restoring Priorities In A Scan List

    68012006035-EM Chapter 6: Advanced Features While the radio is scanning, the dynamic priority change feature allows you to temporarily change any channel in a scan list (except for the Priority-One channel) to the Priority-Two channel. This change remains in effect until scan is turned off. Scan then reverts to the preprogrammed (original) setting.

  • Page 54: Receiving A Call Alert Page

    68012006035-EM Chapter 6: Advanced Features 6.6.1 Receiving a Call Alert Page When and where to use: When you receive a Call Alert page, you hear four repeating alert tones and the LED blinks green. If Call Alert Tone Auto Reset is enabled, you hear one alert tone and the LED blinks green.

  • Page 55: Enabling And Disabling In-Call User Alert

    68012006035-EM Chapter 6: Advanced Features or to Call . b. Press the Menu Select button directly below Call . to select the alias or ID, and press the PTT button to initiate the call. If the target radio does not respond after a preprogrammed period, the display shows Send page?.

  • Page 56: Initiating A Quick Call Ii Transmission

    68012006035-EM Chapter 6: Advanced Features 6.7.1 Initiating a Quick Call II Transmission Prerequisites: The broadcasting or transmitting radio must be pre-programmed to see the tone in the Quick Call II tone list. The receiving radio must also be pre-programmed to decode the tone to broadcast.

  • Page 57: Emergency Keep-Alive

    68012006035-EM Chapter 6: Advanced Features If... Then... If you change to a channel/mode with no Emer- the following occurs: gency capability while in Emergency operation, • The display shows No emergency. • A continuous low-pitched tone sounds until you select a valid Emergency channel/mode or until you disable the Emergency opera- tion.

  • Page 58: Sending An Emergency Alarm

    68012006035-EM Chapter 6: Advanced Features • Radio Accy No-Dot Button (Purple) and accessory Orange button. • Accessory 1-Dot Button and radio Emergency button. • Accessory 1-Dot Button and accessory Orange button. 6.8.5 Sending an Emergency Alarm When and where to use: This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher.

  • Page 59: Sending An Emergency Alarm With Emergency Call

    68012006035-EM Chapter 6: Advanced Features Follow the procedure to send Emergency Call with hot mic on your radio. Procedure: 1 Press the preprogrammed Emergency button. One of the following scenarios occurs: • The display shows Emergency on the current zone and channel. A tone sounds and the LED blinks red momentarily.

  • Page 60: Sending A Silent Emergency Alarm

    68012006035-EM Chapter 6: Advanced Features The radio exits Emergency Alarm and enters the Emergency Call state when one of the following scenarios occur: • You receive the dispatcher acknowledgment. The display shows Ack received. • You receive no acknowledgment. The display shows No acknowledge. If unsuccessful, a tone sounds to indicate that the selected channel does not support emergency and rejects to launch emergency mode.

  • Page 61: Detecting Impact

    68012006035-EM Chapter 6: Advanced Features • Pressing the PTT button, the Clr menu button, or the preprogrammed Clear button when the radio displays the Impact Detected display alert, exits the Impact Detected condition. 6.8.11.1 Detecting Impact Procedure: 1 Radio detects the impact on the vehicle and the impact event meets or exceeds the predefined threshold.

  • Page 62: Selecting Or Changing The Ars Mode

    68012006035-EM Chapter 6: Advanced Features 6.9.1 Selecting or Changing the ARS Mode When and where to use: The following methods are options on how to select or change the ARS Mode. The result of all the methods is the same. You can use the options interchangeably depending on your preference and the programmed functions.

  • Page 63: Logging In As A User

    68012006035-EM Chapter 6: Advanced Features NOTICE: Valid characters for a username entry are capital letters (A–Z), small letters (a–z), numbers (0–9), symbols (*, #, -, /), and the space character. The maximum length for a username is eight characters. Usernames are not case-sensitive in server mode but are case-sensitive in non-server mode.

  • Page 64: Logging Out

    68012006035-EM Chapter 6: Advanced Features NOTICE: To cancel the login process and return to the initial user login screen, press the Menu Select button directly below Cncl. 6.9.2.2 Logging Out Prerequisites: Once the data application registration is completed, you can log out. When and where to use: NOTICE: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder.

  • Page 65: Composing And Sending A New Text Message

    68012006035-EM Chapter 6: Advanced Features 3 Press the Menu Select button directly below TMS to access the TMS feature screen. to scroll through the main menu options. 6.10.2 Composing and Sending a New Text Message Procedure: or to TMS. 2 Press the Menu Select button directly below TMS to access the TMS feature screen. 3 Perform one of the following actions: •...
  • Page 66 68012006035-EM Chapter 6: Advanced Features Each Quick Text message has a maximum length of 50 characters. Procedure: 1 Perform one of the following actions: • To access this feature using the preprogrammed button, press the preprogrammed Quick Text button and proceed to step •...

  • Page 67: Priority Status And Request Reply Of A New Text Message

    68012006035-EM Chapter 6: Advanced Features 6.10.4 Priority Status and Request Reply of a New Text Message Before sending your message, you can append a priority status and/or a request reply to your message. 6.10.4.1 Appending a Priority Status to a Text Message Prerequisites: Ensure that an outgoing message is composed to allow you to perform this procedure.

  • Page 68: Appending A Priority Status And A Reply Request To A Text Message

    68012006035-EM Chapter 6: Advanced Features Procedure: 1 Press the Menu Select button directly below Optn . to RqRp and press the Menu Select button directly below RqRp to remove the reply status icon. The display shows the normal message icon on the label bar. 6.10.4.5 Appending a Priority Status and a Reply Request to a Text Message Prerequisites: Ensure that an outgoing message is composed to allow you to perform this procedure.

  • Page 69: Viewing A Text Message From The Inbox

    68012006035-EM Chapter 6: Advanced Features When the new message icon appears and the display shows momentary New msg, press the Menu Select button directly below TMS to access the Inbox. The display shows a list of aliases or IDs, with the sender of the latest received message on top. 6.10.4.8 Viewing a Text Message from the Inbox When and where to use: The Inbox can hold up to 30 messages.

  • Page 70: Accessing The Drafts Folder

    68012006035-EM Chapter 6: Advanced Features • to List and press the Menu Select button directly below Sel for a predefined message. • to scroll through the list of predefined messages and press the Menu Select button directly below Sel to select the required message. One of the following scenarios occurs: •...
  • Page 71 68012006035-EM Chapter 6: Advanced Features 6.10.4.11.1 Viewing a Sent Text Message Procedure: 1 Perform one of the following actions: • Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen. • to TMS and press the Menu Select button directly below TMS to access the TMS feature screen.

  • Page 72: Deleting Text Messages

    68012006035-EM Chapter 6: Advanced Features 6.10.4.12 Deleting Text Messages Procedure: 1 From the Inbox, Draft, or Sent screen, to scroll through the messages. 2 Press the Menu Select button directly below Del to view the delete options. 3 Perform one of the following actions: •...

  • Page 73: Managing Encryption

    68012006035-EM Chapter 6: Advanced Features 6.11.3 Managing Encryption This chapter explains the encryption feature on your radio. 6.11.3.1 Loading Encryption Keys Prerequisites: • Refer to the Key Variable Loader (KVL) manual for equipment connections and setup. Procedure: 1 Attach the KVL to your radio. The display shows Keyloading and all other radio functions, except for power down, backlight, and volume, are locked out.

  • Page 74: Selecting Keysets

    68012006035-EM Chapter 6: Advanced Features 2 Press the Menu Select button directly below Key. The display shows the last user-selected and stored encryption key, and the available menu selections. If the Multi-system Over-the-Air Rekeying feature is in use, the list of keys displayed is only for the current secure profile of the selected channel.

  • Page 75: Requesting An Over-The-Air Rekey

    6.11.3.7 MDC OTAR (Conventional Only) This feature allows you to view or define the Motorola Data Communications (MDC) Over-the-Air Rekeying (OTAR) features. It is applied only when operating in secure encrypted mode. In addition to Rekey Requests, OTAR transmissions include Delayed Acknowledgments, and Power-up Acknowledgments.

  • Page 76: Infinite Ukek Retention

    68012006035-EM Chapter 6: Advanced Features 6.11.3.8 Infinite UKEK Retention This feature enables Unique Key Encryption Key (UKEK) to be permanently stored in the radio even when all the encryption keys are erased. Without this UKEK key, the radio cannot be rekeyed over the air.

  • Page 77: Enabling Or Disabling Radio Lock (Secure Radios Only)

    68012006035-EM Chapter 6: Advanced Features 6.12.1 Enabling or Disabling Radio Lock (Secure Radios Only) Procedure: or to LogF. 2 Press the Menu Select button directly below LogF. One of the following results occur: • The display shows Pswd enabled, indicating that the radio lock feature is enabled. •...

  • Page 78: Radio Stun And Kill

    68012006035-EM Chapter 6: Advanced Features 4 Press the Menu Select button directly below Sel . 5 Enter the old password. 6 Press the Menu Select button directly below OK . 7 Enter the new password. 8 Press the Menu Select button directly below OK . 9 Re-enter the new password.

  • Page 79: Radio Kill

    68012006035-EM Chapter 6: Advanced Features If the receiving radio does not have encryption key to decrypt the received encrypted command, your radio display shows Dec fail. If the receiving radio is powered off or already killed, your radio display shows No Ack. Once the receiving radio received the command, its screen locked and request for password.

  • Page 80: Using Direct Kill To Kill Your Own Radio

    68012006035-EM Chapter 6: Advanced Features 6.13.2.2 Using Direct Kill to Kill Your Own Radio When and where to use: Direct Kill allows you to make your own radio inoperable. Procedure: Press and hold the programmable button (2-dot) on the keypad microphone then press the Orange button until the display turns blank and becomes inoperable.

  • Page 81: Location Format

    68012006035-EM Chapter 6: Advanced Features The radio also stores four preprogrammed waypoints. These coordinates cannot be deleted. The following table shows the differences between programmable waypoints and preprogrammed waypoints. Programmable Waypoints Preprogrammed Waypoints User-configurable location coordinates. Fixed location coordinates: • Home •...

  • Page 82: Turning Off Gps

    68012006035-EM Chapter 6: Advanced Features 5 To obtain a new location fix, press the Menu Select button directly below Rfsh. The top line temporarily displays Please wait while the new location is being determined. While the new location is being determined, the location signal can be a solid or blinking icon. Once the location coordinates are fixed, the display shows the current latitude.

  • Page 83: Viewing A Saved Waypoint

    68012006035-EM Chapter 6: Advanced Features 4 Press the Menu Select button directly below OK once you are done. One of the following scenarios occur: • The display shows Saved as <Waypoint name>. • The display shows Saved as Home. • The display shows Saved as Dest..

  • Page 84: Editing The Coordinates Of A Waypoint

    68012006035-EM Chapter 6: Advanced Features 7 The display shows <Waypoint name> Updated and the radio returns to the Waypoints main screen. 8 Perform one of the following actions: • Press the Menu Select button directly below Back to return to the previous screen. •...

  • Page 85: Deleting A Single Saved Waypoint

    68012006035-EM Chapter 6: Advanced Features • The display shows [Destination] Updated and the radio returns to the Waypoints main screen. 6.15.10 Deleting a Single Saved Waypoint Prerequisites: Ensure your radio shows the current location on the screen. Procedure: 1 Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel .

  • Page 86: Location Feature In Emergency Mode

    68012006035-EM Chapter 6: Advanced Features Procedure: 1 Press the Menu Select button directly below Optn. to Dist frm here and press the Menu Select button directly below Sel . The display shows a list of waypoints. to the required waypoint and press the Menu Select button directly below Sel . The display shows the distance and bearing from the current to the selected coordinates.

  • Page 87: Mission Critical Geofence (Astro 25 Trunking)

    68012006035-EM Chapter 6: Advanced Features 6.16 Mission Critical Geofence (ASTRO 25 Trunking) This feature allows the radio to use the GPS receiver to determine its location at frequent intervals and evaluate if the radio is within the Geofence area in real time. Geofence is a virtual perimeter based on the GPS to define a geographical area on earth.

  • Page 88: Mission Critical Geofence

    68012006035-EM Chapter 6: Advanced Features 6.16.2 Mission Critical Geofence This feature allows the radio to use the GPS receiver to determine radio location at frequent intervals and evaluate if the radio is within the Geofence area in real time Check with your dealer or qualified technician to program the geofence coordinates and actions. 6.16.3 Entering Mission Critical Geofence When and where to use:...

  • Page 89: Out-Of-Range Radio

    Contact your system administrator for more information. Your radio can connect through a fixed Wi-Fi access point in buildings or in-vehicle Broadband modem such as the following modems: • Motorola Solutions VML750 • Sierra Wireless MP70 •...

  • Page 90: Site Trunking Feature

    68012006035-EM Chapter 6: Advanced Features Under normal conditions, a SmartZone-enabled radio functions invisibly to the operator. However, the operator does have some manual controls on the Control Head–the RSSI menu entry. This button can be used to check, or change, the SmartZone operation. 6.17.5 Site Trunking Feature If the Zone Controller loses communication with any site, that site reverts to site trunking.

  • Page 91: Trunked Announcement

    68012006035-EM Chapter 6: Advanced Features • Press and hold down the preprogrammed Site Search button. • Press and hold down the Menu Select button directly below RSSI. When the radio finds a new site, it returns to the Home screen. 6.17.9 Trunked Announcement The announcement capability allows you to make announcements to the entire user group, monitor...

  • Page 92: Using Emergency Power Up

    68012006035-EM Chapter 6: Advanced Features Required This option allows you to turn on the radio only if ignition is present. The radio turns off either through a Power button press or when the ignition is lost. If the radio turns off due to ignition being removed, it automatically turns on when the ignition is present.

  • Page 93: Sending Ssa Notification To Single Site

    68012006035-EM Chapter 6: Advanced Features NOTICE: The alert alias, alert tone, and alert period is configured in the Customer Programming Software. Contact your system administrator for more information. When mixing SSA with received voice audio, the SSA alert is reduced in volume to ensure that the voice message is still heard clearly.

  • Page 94: Sending Ssa Notification To All Sites

    68012006035-EM Chapter 6: Advanced Features to [SiteID Entry] to send alert through the manual entry. Press the Menu Select button directly below Edit. The display shows the Enter SiteID screen. 5 Key in the desired Site ID and press the Menu Select button directly below OK. If a correct Site ID is entered, the display shows the Select Alert screen.

  • Page 95: Sending Ssa Notification To All Available Sites

    68012006035-EM Chapter 6: Advanced Features 6 To return to the Home screen, press the Menu Select button directly below Exit. If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias> with the intelligent lighting at Home screen. 6.20.4 Sending SSA Notification to All Available Sites Procedure:...

  • Page 96: Stopping Ssa Notification Of A Single Site By Manual Entry

    68012006035-EM Chapter 6: Advanced Features If the site does not exist, the display shows <Site Alias>does not exist. 5 To return to the Home screen, press the Menu Select button directly below Exit. The SSA Alert for the designated site stops. 6.20.6 Stopping SSA Notification of a Single Site by Manual Entry Procedure:...

  • Page 97: Stopping Ssa Notification Of All Available Sites

    68012006035-EM Chapter 6: Advanced Features If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed. If the request is successful, the display shows Req successful. If one or more sites are not available, the display shows Not all sites available. Repeat step 5 To return to the Home screen, press the Menu Select button directly below Exit.

  • Page 98: Low Voltage Threshold Warning

    68012006035-EM Chapter 6: Advanced Features With Channel Change on Off-Hook enabled, when the Hub is placed off-hook and radio switch happens, the new selected radio moves to the target channel zone of its off-hook state. The new unselected radio reverts to the last user selected channel before the off-hook state. The Off-Hook State for Multiple Radios Setup When multiple control heads are connected, the states of these Hubs reflect the state of the active control head(s).

  • Page 99: Selecting Wifi Network

    68012006035-EM Chapter 6: Advanced Features 6.23.2 Selecting WiFi Network This feature allows you to view and select the available WiFi network. Procedure: 1 Press the Menu Select button directly below WiFi to enter WiFi screen. 2 Press the Menu Select button directly below On to turn on the WiFi. Radio starts searching for available network.

  • Page 100: Utilities

    68012006035-EM Chapter 6: Advanced Features 6.24 Utilities This chapter explains the operations of the utility functions available in your radio. 6.24.1 Viewing Recent Calls When and where to use: This feature allows you to view the recent incoming and outgoing call information of the following call types: •...

  • Page 101: Selecting A Radio Profile

    68012006035-EM Chapter 6: Advanced Features b. Press the Menu Select button directly below Pwr. The display shows Low power and the low power icon or the display shows High power and the high power icon. 6.24.3 Selecting a Radio Profile When and where to use: This feature allows you to manually switch the visual and audio settings of the radio.

  • Page 102: Turning The Keypad Tones On Or Off

    68012006035-EM Chapter 6: Advanced Features 6.24.5 Turning the Keypad Tones On or Off When and where to use: You can enable and disable keypad tones as needed. Procedure: • Turning the tones on or off using the preprogrammed Keypad Mute button: a.

  • Page 103: Conventional Squelch Operation

    68012006035-EM Chapter 6: Advanced Features 2 Release the PTT button. The timer resets. 3 To re-transmit, press the PTT button. The time-out timer restarts and the LED lights up solid red. 6.24.8 Conventional Squelch Operation This feature filters out unwanted calls with low signal strength or channels that have a higher than normal background noise.

  • Page 104: Using The Pl Defeat Feature

    68012006035-EM Chapter 6: Advanced Features 6.24.9 Using the PL Defeat Feature This feature allows you to override any coded squelch that preprogrammed to a channel. The radio also unmutes to any digital activity on a digital channel. When this feature is active, the Carrier Squelch status indicator is displayed.

  • Page 105: Transmit Inhibit

    68012006035-EM Chapter 6: Advanced Features 6.24.12 Transmit Inhibit This feature allows you to stops all transmission including voice and data. The radio can receive messages but not able to reply the acknowledgment request of the received message. This feature is available for APCO 25 trunking, Type II trunking and Conventional operations for all APX radios.

  • Page 106: Instant Recall

    68012006035-EM Chapter 6: Advanced Features 6.24.13 Instant Recall This feature allows you to save the last received call and playback the recorded call. 6.24.13.1 Saving and Playback Calls When and where to use: Perform one of the following to save and play back the recorded calls. You can use the options interchangeably depending on your preference and the programmed functions.

  • Page 107: External Alarms (Horn And Lights)

    68012006035-EM Chapter 6: Advanced Features b. Short press the preprogrammed Record Playback button again to skip to the next saved call. If there is only a single saved call, the playback skips to the end of the call. Radio auto playback the most recent incoming call followed by saved calls in chronological order.

  • Page 108: Changing The Selected Alarms

    68012006035-EM Chapter 6: Advanced Features 6.24.14.3 Changing the Selected Alarms Procedure: 1 Press the Menu Select button directly below H/L until the display shows the required alarm. 2 Perform one of the following actions: • Press the Menu Select button directly below H+L to turn on both horn and lights. •...
  • Page 109 68012006035-EM Chapter 6: Advanced Features • Press the PTT button or any control head button other than the Menu Select button directly below H/L to turn off the external alarm(s). The external alarm(s) is turned off and automatically rearmed so that when you exit the entry, the external alarm(s) will automatically turn on.

  • Page 110: Chapter 7: Accessories

    68012006035-EM Chapter 7: Accessories Chapter 7 Accessories Not all accessories are FCC certified to operate with all radio models and/or bandsplits. Refer to the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.

  • Page 111: Legal And Compliance Statement

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

  • Page 112: Declaration Of Conformity

    This declaration is applicable to your radio only if your radio is labeled with the following FCC logo. Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that APX Mobile conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d),...

  • Page 113: Important Safety Information

    For a list of Motorola Solutions-approved antennas and other accessories, visit: http://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void your authority to operate this device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.

  • Page 114: Canada Licensing Information

    Canada Licensing Information Notice to Users (Industry Canada) The operation of your Motorola Solutions radio is subject to the Radiocommunications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.

  • Page 115: Maritime Radio Use In The Vhf Frequency Range

    68012006035-EM Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.”...

  • Page 116: Table 9: Vhf Marine Channel List

    68012006035-EM Maritime Radio Use in the VHF Frequency Range in the semiduplex mode on the two frequency channels specified in the table below. NOTICE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 117 68012006035-EM Maritime Radio Use in the VHF Frequency Range 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575...

  • Page 118: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    68012006035-EM Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.

  • Page 119: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 120: Ii. General Provisions

    68012006035-EM Limited Warranty made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods. II. GENERAL PROVISIONS: This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product.

  • Page 121: Vi. Patent And Software Provisions

    1 that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,...

  • Page 122: Vii. Governing Law

    This Warranty is governed by the laws of the State of Illinois, U.S.A. VIII. For Australia Only This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria.

  • Page 123: Glossary

    ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. AUX CH Auxiliary Control Head.
  • Page 124 68012006035-EM Glossary Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data- communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater. Frequencies are shared with other users without the aid of a central controller to assign communications channels.
  • Page 125 An electronic device that lights up when current is passed through it. MCHB Millennium Control Head Board. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio.
  • Page 126 68012006035-EM Glossary Page A one-way alert with audio and/or display messages. Personality A set of unique features specific to a radio. Personal Identification Number. Preprogrammed A software feature that has been activated by a qualified radio technician. Private (Conversation) Call A feature that lets you have a private conversation with another radio user in the group.
  • Page 127 68012006035-EM Glossary Standby An operating condition whereby the radio’s speaker is muted but still continues to receive data. Status Calls Pre-defined text messages that allow the user to send a conditional message without talking. Tactical/non-revert The user will talk on the channel that was selected before the radio entered the emergency state. TalkAround Bypassing a repeater and talking directly to another unit for local unit-to-unit communications.

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