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Epson TM-L100 User Manual

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User's Manual
M00148300 EN

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Summary of Contents for Epson TM-L100

  • Page 1 User's Manual M00148300 EN...

  • Page 2: Table Of Contents

    TM-L100 User's Manual Contents Contents Before Using the Printer Troubleshooting Important Safety Information....3 About the QR Code Label....38 Safety Precautions.

  • Page 3: Before Using The Printer

    TM-L100 User's Manual Before Using the Printer Before Using the Printer Important Safety Information The symbols shown below are used in this manual in order to ensure safety and proper use of this product and to prevent danger to you and other persons, and property damage.

  • Page 4: Checking Items Included With The Printer

    TM-L100 User's Manual Before Using the Printer Checking Items Included with the Printer The following items are included with the printer. If any item is damaged or missing, contact qualified service personnel. Other items may be included depending on the printer model.
  • Page 5 TM-L100 User's Manual Before Using the Printer ❏ AC adapter ❏ AC cable *The AC cable may not be included depending on the printer model. ❏ Manuals...

  • Page 6: Part Names

    TM-L100 User's Manual Part Names Part Names Top/Front/Rear Panel LED The LED lights indicate printer status. Cover open lever Operate this lever to open the roll paper cover. Feed button Press this button once to feed the roll paper for one line. Hold down this button to continue feeding the roll paper.

  • Page 7: Panel Led

    TM-L100 User's Manual Part Names Panel LED The following table describes meaning of each LED light. See the link below for more details. “Meanings of LED Indications” on page 38 The LED lights displayed on the printer differ depending on the interface installed on the printer.

  • Page 8: Connectors

    TM-L100 User's Manual Part Names Connectors The on-board connectors vary depending on the printer model. “Interface” on page 46 Ethernet connector Connects the 10BASE-T/100BASE-TX LAN cable. Serial connector Connects a serial cable. Power supply connector Connects the DC cable for the AC adapter.
  • Page 9 TM-L100 User's Manual Part Names USB connector (USB-A - Connects a USB cable for connecting to a tablet computer. Device Charging) Enables data communication with the tablet while charging it. The USB connector color is white Power supply connector Connects the DC cable for the AC adapter.

  • Page 10: Setup

    TM-L100 User's Manual Setup Setup Opening/Closing the Roll Paper Cover Pinch either the left or right cover open lever to open the roll paper cover.

  • Page 11: Removing/Attaching The Rear Cover

    TM-L100 User's Manual Setup Removing/Attaching the Rear Cover Pull up the cutout portion of the cover to remove the cover.

  • Page 12: Placing The Printer

    TM-L100 User's Manual Setup Placing the Printer The printer can be placed vertically or horizontally. For printing on some types of label paper, vertical installation is recommended. ❏ Vertical installation ❏ Horizontal installation CAUTION: ❏ Place the printer on a flat surface.

  • Page 13: Placing The Printer Vertically

    TM-L100 User's Manual Setup Placing the Printer Vertically Attach the included four rubber feet and two pieces of fixing tape to the bottom of the printer. Lay the printer on its side. Remove the release paper from the rubber feet.

  • Page 14: Placing The Printer Horizontally

    TM-L100 User's Manual Setup Lay the printer on its side. Remove the release paper from one side of the fixing tape. Attach the fixing tape to the two positions. Remove the other release paper from the fixing tape. Place the printer on the installation surface, and then hold the printer down to secure it.
  • Page 15 TM-L100 User's Manual Setup Remove the release paper from the rubber feet. Attach the rubber feet to the four positions on the bottom of the printer. Place the printer.

  • Page 16: Changing The Paper Width

    TM-L100 User's Manual Setup Changing the Paper Width The printer allows you to use three widths roll paper. The factory default setting is to use 58 mm width roll paper. Attach 58-mm width roll paper guide No roll paper guide...

  • Page 17: Using 58 Mm Wide Roll Paper

    ❏ When you turn the printer on, the printer automatically changes the paper width setting to 80 mm. It is not necessary to change the setting by using TM-L100 Utility or other software. ❏ How to attach the 58-mm width roll paper guide...

  • Page 18: Using 40 Mm Wide Roll Paper

    Tilt the guide and insert its protrusion into the groove inside the printer, and then fit it into place. The pin on the printer fits into the positioning hole in the guide. By using TM-L100 Utility, change the paper width setting of the printer to 40 mm. For more details, see the TM-L100 Technical Reference Guide.
  • Page 19 TM-L100 User's Manual Setup Remove the roll paper guide by pulling its tab up and toward you.

  • Page 20: Connecting To Power Source

    TM-L100 User's Manual Setup Connecting to Power Source Connect the AC adapter to supply power to the printer. WARNING: ❏ Be sure to use the specified AC adapter PS-190 (Model: M368A) only. Using another AC adapter may result in causing fire or shock.
  • Page 21 TM-L100 User's Manual Setup Connect the DC cable of the AC adapter to the power supply connector. If you need to connect interface cables, skip next steps and go to “Connecting Interface Cables” on page Note: How to disconnect the DC cable Make sure that the AC cable is not connected, and then hold the arrow-printed portion of the connector to pull it straight out.
  • Page 22 TM-L100 User's Manual Setup Attach the rear cover. Pull out the DC cable through the cutout of the rear cover. Connect the AC cable plug to a power outlet. WARNING: Should a fault ever occur, immediately turn off the power to the printer and unplug the AC cable from the socket.

  • Page 23: Connecting Interface Cables

    TM-L100 User's Manual Setup Connecting Interface Cables Connect interface cables of a computer or peripheral devices to the connectors on the rear of the printer. The on-board connectors vary depending on the printer model. “Interface” on page 46 Lay the printer on its side.
  • Page 24 TM-L100 User's Manual Setup By attaching the included locking wire saddle and pass the cable through the hook, you can prevent the cable from being unplugged. Attach the rear cover. Pull out the Interface cable through the cutout of the rear cover.
  • Page 25 TM-L100 User's Manual Setup WARNING: Should a fault ever occur, immediately turn off the power to the printer and unplug the AC cable from the socket.

  • Page 26: Basic Operations

    TM-L100 User's Manual Basic Operations Basic Operations Turning the Power On/Off Use the power button to turn the printer on or off. Turning the Power On Hold down the power button until the power LED turns on, then release the button.

  • Page 27: Installing Or Replacing The Roll Paper

    TM-L100 User's Manual Basic Operations Installing or Replacing the Roll Paper Follow the steps below to install or replace the roll paper. CAUTION: ❏ Make sure you use a specified roll paper type. ❏ Make sure to turn on the printer before loading or replacing the roll paper.
  • Page 28 TM-L100 User's Manual Basic Operations Install the roll paper in the correct direction. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it. CAUTION: ❏ Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

  • Page 29: For Horizontally Placed Printer

    TM-L100 User's Manual Basic Operations Pull out some paper, and close the roll paper cover. When the printer power is on, the roll paper is automatically cut. For Horizontally Placed Printer Turn on the printer. Open the roll paper cover.
  • Page 30 TM-L100 User's Manual Basic Operations Install the roll paper in the correct direction. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it. CAUTION: ❏ Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.
  • Page 31 TM-L100 User's Manual Basic Operations Pull out some paper, and close the roll paper cover. When the printer power is on, the roll paper is automatically cut.

  • Page 32: Cleaning

    TM-L100 User's Manual Cleaning Cleaning Cleaning the Printer Case If the exterior surface is noticeably dirty, follow the steps below to clean it. Turn off the printer. Disconnect the AC cable from the power outlet. Wipe off the dirt with a dry or slightly damp cloth.

  • Page 33: Cleaning The Inside Of The Printer

    TM-L100 User's Manual Cleaning Cleaning the Inside of the Printer If paper dust or glue from the roll paper accumulates inside the printer, it may cause poor printing, erratic paper feeding or cutting, or paper jamming. Please clean the inside of the printer when it becomes noticeably dirty.

  • Page 34: Paper Exit Area

    TM-L100 User's Manual Cleaning CAUTION: ❏ After printing, the thermal head and its surroundings can be very hot. Be careful not to touch it and to let it cool before you clean it. ❏ Do not damage the thermal head by touching it with your fingers or any hard object.

  • Page 35: Side Surfaces Of The Roll Paper Holder

    TM-L100 User's Manual Cleaning Side Surfaces of the Roll Paper Holder If there is glue on the side surfaces of the roll paper holder or of the paper guides, wipe it off with a cloth moistened with an alcohol solvent (ethanol or IPA).
  • Page 36 TM-L100 User's Manual Cleaning CAUTION: Do not use alcohol solvents to clean areas other than those specified. Doing so may damage or break the parts made of plastic and rubber.

  • Page 37: Platen Roller And Its Surroundings

    TM-L100 User's Manual Cleaning Platen Roller and Its Surroundings Wipe off paper dust or glue with a slightly damp cloth. If paper dust or glue has attached to the black mark sensor, blow it off or wipe it off with a slightly damp cloth.

  • Page 38: Troubleshooting

    TM-L100 User's Manual Troubleshooting Troubleshooting About the QR Code Label By scanning the QR code on the label attached to the inner side of the rear cover, you can quickly access the troubleshooting information described in this chapter. Meanings of LED Indications The LED lights on the printer indicate printer status and communication status.
  • Page 39 The Error LED flashes during five seconds after a device is charged. connected, and then turns off. *About the error codes The error codes can be checked on TM-L100 Utility. When contacting qualified service personnel for help, inform the personnel of the error code to troubleshoot the problem quickly.

  • Page 40: Ethernet Connection Status (When Connected With An Ethernet Cable)

    TM-L100 User's Manual Troubleshooting Ethernet Connection Status (When connected with an Ethernet cable) : Ignore the LED lights shown with this icon in the table. Panel LED Printer status The printer is connected to Ethernet. The printer is not connected to Ethernet (IP address has not been acquired).

  • Page 41: Other Problems

    TM-L100 User's Manual Troubleshooting Panel LED Printer status The printer is not connected via Bluetooth. The printer is waiting to be paired with another device. Other Problems ❏ If your printout is faint, see “Printout is Faint” on page ❏ If none of the LED lights turn on, check whether the power supply cable is correctly connected to the printer...

  • Page 42: Printout Is Faint

    TM-L100 User's Manual Troubleshooting Printout is Faint If your print out is faint or banding appears as shown below, the thermal print head may be stained badly. Clean the thermal print head and check that the problem is solved. “Thermal Head” on page 33 Cannot Print If you cannot print even though an error has not occurred, perform a self-test to check if printing is possible.

  • Page 43: When The Roll Paper Jams

    TM-L100 User's Manual Troubleshooting When the Roll Paper Jams When a paper jam occurs, never pull out the paper with too much force. Open the roll paper cover and remove the jammed paper. WARNING: Do not touch the thermal head and its surroundings. After printing, the thermal head and its surroundings can be very hot.

  • Page 44: When The Roll Paper Cover Does Not Open

    TM-L100 User's Manual Troubleshooting When the Roll Paper Cover does Not Open The roll paper cover will not open until the auto cutter blade returns to its standard position. Turn off the printer and back on. If you still cannot open the roll paper cover, follow the procedure below to return the auto cutter blade to its standard position.
  • Page 45 TM-L100 User's Manual Troubleshooting Open the roll paper cover, and remove jammed paper. Close the roll paper cover. Attach the top cover.

  • Page 46: Appendix

    TM-L100 User's Manual Appendix Appendix Specifications Printing method Thermal line printing Roll paper Width 80 mm (3.15“) 79.5 mm ± 0.5 mm (3.13" ± 0.02") 58 mm (2.28“) 57.5 mm ± 0.5 mm (2.26" ± 0.02") 40 mm (1.57“) 39.5 mm ± 0.5 mm (3.13" ± 0.02") Diameter Up to 102 mm (4.02“)

  • Page 47: Power Supply

    TM-L100 User's Manual Appendix USB Type-A USB 2.0 Full speed USB Type-B USB 2.0 Full speed USB Type-A (Device USB 2.0 compliant Charging) Bluetooth Bluetooth 3.0 (EDR is supported) Drawer kick Wi-Fi Connect the optional wireless LAN unit to the USB Type-A connector.

  • Page 48: Altitude

    TM-L100 User's Manual Appendix Altitude 3,000 m or less Overall dimensions (W x D x H) Vertical installation: 140 x 148.5 x 207 mm (5.51 x 5.85 x 8.15") Horizontal installation: 140 x 205 x 151 mm (5.51 x 8.07 x 5.94")

  • Page 49: Restriction Of Use

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure...
  • Page 50 TM-L100 User's Manual Appendix All other trademarks are the property of their respective owners and used for identification purpose only.

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