LG 43UP751C User Manual
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LG 43UP751C User Manual

LG 43UP751C User Manual

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  • Page 2: Table Of Contents

    Contents Getting Started with LG webOS TV ..................
  • Page 3 ..................Content Recommendation .
  • Page 4 ..................Troubleshooting LG Account Issues .

  • Page 5: Getting Started With Lg Webos Tv

    Getting Started with LG webOS TV Home Tutorial Using the Home Feature of the LG webOS TV You can open the Home screen by pressing the button on your remote control. Roll the Wheel (OK) button on the Magic Remote to scroll through the menu. You can open apps and content or use various features of the smart TV.

  • Page 6: Manage Home

    You must log in to your LG account to get personalized content recommendations. You must connect to the network to use the recommendation feature. You can run, move, and delete the apps installed on your TV. App List Top Picks For You...

  • Page 7: Live Tv Preparation

    Enters the Edit Contents List mode. You can directly edit the order of the content list displayed in Home. Reset App Order : Resets the order of items in the app list. Delete Usage Data : It resets the content view history and the app usage history. If you reset them, it takes some time to receive recommendations for contents again.
  • Page 8 Connecting to the Network If you configure settings for the network, you can use various services such as online contents and applications. Setting a Wired Network Connect the LAN port of the TV and the router using a LAN cable. The router should be connected to the Internet beforehand.
  • Page 9 Resetting the router may cause network connection problems. In this case, the router will operate normally if you turn it off and disconnect the TV, and then reconnect and turn it on. LG Electronics is not responsible for network connectivity or operation failure due to problems such as equipment failure or disconnected lines.

  • Page 10: Managing Your Lg Account

    You can receive customised recommendations and utilise various app services with your Account. Account, you can sign up for LG membership with an email address. Alternatively, you can create and log in to an LG membership using the ID and password of an external service account. Select General System LG Account.

  • Page 11: About User Guide

    General System LG Account to log in. About User Guide About User Guide For information on each feature of the LG webOS TV, consult the User Guide available on the TV. You can check the description of the associated User Guide...
  • Page 12 The previously registered remote control is deregistered and then registered again. Unregistering Magic Remote If you have multiple LG Smart TVs and want to register the Magic Remote currently in use to another TV, you must unregister the previous one.

  • Page 13: Using The Magic Remote

    Using the Magic Remote Using the Remote Control Button Briefly press or press and hold remote control button to access various functions. For buttons with , please long-press (hold for more than a second). Quick Help : Launch ● LIST : Checking the saved programmes.
  • Page 14 If you shake the Magic Remote left and right or turn its wheel while pointing it at the TV, a pointer will appear on the TV screen. If you move the remote control to the direction you want, the pointer follows the movement.
  • Page 15 For buttons with , please long-press (hold for more than a second). Quick Help : Launch ● LIST : Checking the saved programmes. ● LIST Guide : Launch : The QUICK ACCESS edit screen appears. ● : Display the additional buttons on the remote control. ●...

  • Page 16: Using Tv Functions Through Speech

    then re-appear. The pointer will disappear if you press the up, down, left or right buttons, and the remote will work as a conventional remote. If the pointer is not responding smoothly, you can reset the pointer by moving it to the edge of the screen.
  • Page 17 Some models may not be supported. Location Your must correspond to the language for exact search results. Some functions may not be available if your location settings and language settings are different. General System Language Menu You can change the language in Language The languages available for voice recognition features may be changed in accordance with Service Operation Policy.

  • Page 18: Speech To Text

    volume). To achieve accurate recognition of your speech, you must pronounce words in a slow and accurate manner at an appropriate voice volume at a distance of about 10 cm away from the Magic Remote’s microphone. If your speech is not recognised properly, speech recognition may operate differently than you originally intended.
  • Page 19 If there are words similar to that which you spoke out loud, you may see a list of multiple results as shown below. If you do not get the results you want, press RETRY to try again. Select a result and it will be displayed on the text box. Cautions When Using Speech to Text Check the network connection before using the Speech to Text function.

  • Page 20: Control Your Tv With Your Voice With Google Assistant

    Language . To temporarily switch to another speech recognition language, press the button in the voice recognition information display window. You can only use this function to agree to voice recognition terms. The Speech to Text rate may vary depending on the user’s characteristics (voice, pronunciation, intonation and speed) and the environment (noise and TV volume).

  • Page 21: To View More Features Of The Remote Control

    Press the (Amazon Alexa) button on the remote control to access the settings and help information for Amazon Alexa. Different services may run in countries where Amazon Alexa is not supported. Service operation and supported countries may change in accordance with Amazon’s policies.

  • Page 22: Using Universal Remote Control

    More Actions The types of buttons appearing on the vary, depending on the region and the type of connected device. Using Universal Remote Control Automatically Setting the Universal Remote Control When you set up the universal remote control, you can control the peripherals (Blu- ray/DVD player, home theater, set-top box, etc.) with the Magic Remote rather than using their dedicated remote controls.

  • Page 23: Launching Apps Through Quick Access

    When changing settings on a device, make sure it is powered on first. To set up a universal remote control with the latest information, connect to the network and accept the User Agreements. The manual setting feature for universal remote control is not supported for a game console.

  • Page 24: Connecting To Simplink (Hdmi-Cec)

    Selecting a number that has already been registered allows deregistering it. When you select a number that has not been registered, items that can be registered will be shown. An item that has been registered to a different number is indicated with a check mark. You can view a brief instruction for this function.

  • Page 25: Shortcuts To Accessibility

    on the external device. Use of any product other than those specified may cause problems during operation. ® To use SIMPLINK, you need to use a high-speed HDMI cable with CEC (Consumer ® Electronics Control) function. The High-Speed HDMI cable has the pin 13 for enabling information exchange between devices.

  • Page 26: Connecting An Input Device To Usb

    Connect your keyboard to the USB port. You can enter text with the connected keyboard device. It is not possible to enter text on some screens. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech K360, Logitech K400, Logitech K750, LG Electronics MKS-1200 You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.

  • Page 27: Enjoy Live Tv

    Controller, Logitech F310, Logitech F510, Logitech F710, Logitech Rumblepad 2, Logitech Cordless Rumblepad 2, Logitech Dual Action Gamepad, SONY Playstation(R)3 Controller Connecting Bluetooth Input Devices You can connect and use devices such as a Bluetooth-enabled keyboard, mouse, or a gamepad with your TV. To see the details, click the Settings Devices External Devices Connect Bluetooth Controller...

  • Page 28: Viewing Guide

    TV Scheduler : You can enter the time and date of a programme to schedule watching or recording it at the set time. To see the details, click the Enjoy Live TV Using TV Scheduler User Guide Recordings : You can check the recordings stored in the storage device and play the recordings.

  • Page 29: Checking Programme Info

    Select each area to access the corresponding feature. You can view information on the programme and broadcaster. You can view information about the programme you are currently watching as well as the focused programme information. Select the button or the title of the desired programme. You can view more information on the programme and perform Watch Record...

  • Page 30: Who.where.what

    appears. You can move the banner's position by pressing the button on the remote control and selecting Change Banner Location. It displays the information about the programme you are watching. Select a programme banner to enter the detailed information pop-up to see the detailed programme information or run additional features related to the banner.
  • Page 31 Information may vary depending on the programme. Some models may not be supported. User Agreements You must connect to the network and agree to before you use it. Entering Who.Where.What? Method 1. Press the Wheel (OK) button on your remote control. Press Who.Where.What? on the programme banner.

  • Page 32: Live Playback

    Pressing the button allows you to share the address of the website containing the information through a text message, QR code, or the LG ThinQ app or send it to a smart device. To use the sharing feature, the smart device must have the latest version of the LG ThinQ app installed on it and must be connected to the TV.
  • Page 33 Input the USB HDD in the USB port. Press the button on the remote control and select Live Playback. Live Playback setting confirmation screen appears. Complete the settings and press the button. If only one USB storage device is connected, the settings screen may not appear and Live Playback may run.

  • Page 34: Recording

    Recording Using the Recording Functions You can record a television programme or a radio programme using the LG webOS TV recording feature. Using Instant Recording Connect a USB HDD or USB stick to a USB port. It is recommended that you record to a USB HDD.

  • Page 35: Using Tv Scheduler

    Because of the content protection technology used, the recorded video cannot be played on PCs or other TV models. Also, the video cannot be played if the TV’s video circuit is replaced. Do not remove the USB cable while recording. If you force your TV to power off while recording, the recorded content may not be saved.
  • Page 36 Using the TV Scheduler You can enter the time and date of a programme to schedule watching or recording it at the set time. Press on the remote control to select Live TV and view the live broadcast. Press the button on the remote control and select Scheduler.

  • Page 37: Playing Recorded Tv Programs

    Record Scheduled Recording may not be supported on some models. Scheduled recording does not guarantee exact recording time of the programme because the programme will be record as the information of broadcaster. Applies to Digital broadcasting. Manual Scheduling You can select the date, time and programme to watch or record the programmes. Live TV by pressing .
  • Page 38 You can view and play recordings stored on storage devices by using the Recordings app. Live TV by pressing . Press the button on the remote control and select Recordings. Launch Search You can apply settings, such as storage devices and sort options, for the content list. Closes the app.

  • Page 39: Watching Internet Channel (Lg Channels)

    You can set features such as Resume and the audio language that can be outputted. A list of recordings is shown below. The configurable items differ depending on model. Watching Internet Channel (LG Channels) Watching Internet Programme You can watch real-time broadcasts through this service over the Internet.

  • Page 40: Teletext

    While watching an Internet Programme, click the button on the Remote control. You can start the LG Channels Some content can cause a switch from Live TV app to a different app. Some Internet programmes may not support this service.
  • Page 41 (Programmes) / Button To select the preceding or following page. Some models may not be supported. Special Teletext Function Press the button on the remote control. Select Teletext Option. Select the Teletext menu. Index Select each index page. Time When viewing a TV programme, select this menu to display the time at the top right hand corner of the screen.

  • Page 42: Ci Information

    Sets Teletext language. In Digital Mode Only To Set Teletext Language Use the Teletext language function when two or more Teletext languages are broadcast. Press the button on the remote control. Select General System Language Primary Teletext Language/Secondary Teletext Language. In Digital Mode Only If Teletext data in a selected language is not broadcast, the default language will be displayed.

  • Page 43: Hbbtv

    An abnormal process of CAM (Conditional Access Module) may cause a bad picture. ● If the TV does not display any video and audio when CI+ CAM is connected, please ● contact to the Antenna/Cable/Satellite Service Operator. (Some models may not be supported.) While the TV supports paid broadcasting programmes based on the European standard ●...

  • Page 44: Apps And Content

    your broadcaster choses to support. Some models may not be supported. When Live Playback is in operation, HbbTV is disabled. While using HbbTV service, navigation keys and the Wheel (OK) button may be disabled if the Magic Remote’s pointer is activated on the screen. In this case, press the left, right, up and down keys in order to deactivate the pointer.
  • Page 45 Apps and Content Content Search User Guide To see the details, click the You can log in with your LG account and manage apps. Closes the app. To turn off the app from running in the background, press the button on the remote...
  • Page 46 Guide. Press the button on the Magic Remote. The Content Recommendation screen appears. When using a standard remote control, press the button on it. You can view more content by pressing the icon on the screen. Some models may not be supported. You must connect to the network to use the recommendation feature.
  • Page 47 Enter a search term. Shows recent searches. You can select one from the suggested keywords and proceed to search. You can browse content by genre. You must connect to the network to use the search feature. Search results may vary depending on the programme, region, network settings, and whether you have agreed to the terms and conditions.
  • Page 48 You can check and select the external device connected through the external input port or network. You can check and select the smart device connected with the LG ThinQ app. Connecting External Devices Connecting Smart Devices User Please refer to Guide for more information on the action.
  • Page 49 Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear. If you are in an area where the LG ThinQ app is not in service, LG ThinQ device connection will not be supported.
  • Page 50 Run the LG ThinQ app installed on your smart device. Follow the instructions from LG ThinQ app to connect your smart device to the TV. When your account information of LG ThinQ is linked to the TV, you can manage...
  • Page 51 The service may not offer depending on country. Controlling Your TV with the LG ThinQ App You can tap the buttons on your smart device’s screen to control the TV. When watching a broadcast, you can control the programme, volume, etc. or select the external input with voice commands instead of using the remote control.
  • Page 52 Your TV will be displayed in the list of available devices. Select your TV and request connection. Select Accept in the connection request popup window. After the connection is established, the TV will display the screen of the connected device. When you connect Screen Share for the first time, a popup will appear which allows you to...
  • Page 53 through the TV’s speakers. Turn the smart device’s Bluetooth on, then select the TV from the list of devices. The TV will be connected to the smart device. Bluetooth Device If the output speaker is set to or has a setup history, the TV may not be detected in the list of smart devices.
  • Page 54 any important files. Users are responsible for data management. The manufacturer bears no responsibility. Press the button on the remote control. To remove the USB storage device, press the Eject button, which appears at the top when you focus on the USB storage device you want to remove.
  • Page 55 You can select a device connected to your TV. Displayed only when music is playing. Press the to access the Play Music screen. Launch Search View Type : Selects a content display mode. Sort : Select the option to sort content. Group Music Artist...
  • Page 56 Shows the previous content. Starts the slide show. Shows the next content. Rotates photos. Enlarges or reduces the photo. 360-degree photos can be viewed in 360 degrees. Using the 360° VR Play on a normal photo may distort the image. Some models may not be supported.
  • Page 57 Plays or pauses the video. Shows the next video. You can change subtitle settings. Rotates videos. Fast-rewinds the video at higher speeds. You can do the settings related to play on repeat of the video. Fast-forwards the video at higher speeds. 360-degree videos can be viewed in 360 degrees.
  • Page 58 You can set the random play mode. You can set the repeat play mode. Lyrics are available for music files that provide them. In some music files, you can choose a lyric section and move the playback position. The lyrics feature is only supported on some devices. The lyrics may not be displayed in sync depending on the lyrics data in the music file.
  • Page 59 Select the “Turn on media streaming” button in the window that opens. Allow all of the “media streaming options”. Select “OK” to save the settings. Select the connected PC in the Home Dashboard app on the TV, and then select and play the file you want.

  • Page 60: Making The Most Of Smart Tv

    Connect Wireless (Windows 10) Click the Notification Centre icon on the taskbar on the PC screen and select Connect. Select the TV you want to connect to and request the connection. After the connection is established, the TV will display the screen of the connected It is recommended that you always update your device to be connected to your TV to the latest OS version for a reliable connection.

  • Page 61: Surfing The Internet On Tv

    Surfing the Internet on TV Using the Web Browser You can enter the website when you input the web address on the URL bar. If you input the search word, it will find the information about search word base on the search engine.
  • Page 62 Closes the app. Recommended Sites Most Visited Sites The new tab screen shows a list of Recommended Sites Settings Show If you do not want to be displayed, set Recommended Sites Recommended Sites may vary by country and is only available in certain countries. Web Browser app on your TV is a browser for TV, so it may work differently than the browser for your PC.
  • Page 63 LG Electronics headquarters (Korea). The submitted information will only be used to improve the Web Browser performance.

  • Page 64: Video Conferencing

    This function may not be available in some countries or models. Internet connection is required to use this feature. The camera for video conferences must be purchased separately. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech C920/C920s/C922 Pro/C922x/C925e/C930c/C930e For a detailed description of the camera’s functions, refer to the device's manual.

  • Page 65: Using Sports Alert

    To Use Magic Explorer You can run a search conveniently through various apps based on on-screen text or video information. Magic Explorer can be used if the pointer colour of the Magic Remote changes (e.g., to the ). Press and hold the Wheel (OK) button on the image if you are watching a broadcast, or on the text if you are using Guide, Settings,...

  • Page 66: Live Plus

    The match schedule or status may differ from actual ones depending on the circumstances of the data provider. Real-time alarm may not be available when using certain apps. This feature is available only when the network is connected. Some models may not be supported. Live Plus Using the Live Plus...
  • Page 67 Set of light-weight controls quickly and simply such as Picture Mode, Sound Out, Sleep Timer and so on. Press the button on the remote control. Picture Mode You can set Sound Mode You can set You can choose Sound Out Directs to the Game Optimiser settings.

  • Page 68: Picture

    General Game Optimiser When you connect a game console and run a game, Picture Select Mode Game Optimiser changed to , and is changed to . If Game Dashboard does not display, please check each setting. You can optimise the screen depending on the genre of the game. Real-time signals and the selected genre’s settings values are displayed.
  • Page 69 When You Use Normal Signals Vivid Sharpens the image by increasing the contrast, brightness and sharpness. Standard Displays the picture with natural contrast, brightness and sharpness levels. Basic Displays the picture in the manufacturer's basic setting which is optimized for normal viewing.
  • Page 70 FILMMAKER MODE Auto Start mode is entered, set Expert (Bright space, daytime) Expert (Dark space, night) This mode is suitable for movies, etc. viewed in a dark environment. Expert (Dark space, night) has lower color temperature than Expert (Bright space, daytime).
  • Page 71 Expert is an option that allows a picture quality expert to fine-tune the quality of the standard picture. Thus, it may not be effective for a normal picture. Select Mode Energy Saving Motion Eye Care change may modify settings and it Support Energy Saving can affect energy consumption.
  • Page 72 or shown in black, or both sides of the picture may flicker. Also, when selecting an item shown on the broadcast screen, the outline may not be aligned correctly. Depending on the input signal, the available screen sizes may be different. View Screen with Just Scan Picture Aspect Ratio Just Scan...
  • Page 73 Adjusts the contrast of the bright and dark areas of the picture. The closer to 100, the higher the contrast. Screen Brightness Adjusts the overall screen brightness. The closer to 100, the brighter the screen. You may use the Screen Brightness settings particularly to set the dark part of the image.
  • Page 74 Automatically adjusts brightness and reduces image blur based on image data to reduce eyestrain. Turning this option may increase energy consumption. Depending on the input signal or the selected picture mode, the available options may differ. The configurable items differ depending on model. Adjusting the Colour of an Picture Picture Advanced Settings Colour Colour Depth...
  • Page 75 Adjust the chroma/tint/luminance of the tone in the range of -30 to +30. White Balance The function to adjust each colour to be reproduced more accurately based on white allows you to adjust the overall colour tone of the screen to your preference. Colour Temperature You can set the colour to make the display look cooler or warmer.
  • Page 76 Method 10 Points Signal Level(%) 22 Points Signal Level(%) is set to Green Blue Adjust the color temperature of the selected point. Adjust the intensity of Red/Green/Blue in the range of -50 to 50. You can adjust respective values for the brightness selected in Point. Depending on the input signal or the selected picture mode, the available options may differ.
  • Page 77 Suitable the image quality of fast-moving pictures. : Turns off the TruMotion ● Cinematic Movement : Adjusts the shaking of the motion on the screen to make it ● feel like you are in a movie theatre. Natural : Sets images with a lot of motions to look natural and clear. ●...

  • Page 78: Sound

    To Use Reduce Blue light Feature Picture Advanced Settings Reduce Blue light The colour temperature will be adjusted to reduce eye fatigue. The colour temperature of your TV screen is adjusted. Turns off the Reduce Blue light. Some models may not be supported. Sound Select Mode Sound Select Mode...
  • Page 79 For some Bluetooth devices, the device volume can be controlled by selecting from the ● connection list. LG Sound Sync devices will automatically try to connect to the recently used devices ● when you turn the TV on. We recommend that you connect an LG audio device that supports LG Sound Sync, ●...
  • Page 80 For more information on the purchase of WiSA authorized products, check on www.wisaassociation.org. Mobile Device If you install the LG ThinQ app on a smart device and connect it to your TV, you can use the device as a speaker for the TV. Use Wired Speaker...
  • Page 81 You can connect an audio device that supports Optical to the optical digital audio output port to enjoy your TV’s sound in richer quality and greater convenience. Only available for models with an optical digital port. For some devices, you can adjust the volume using the TV remote control. HDMI(ARC) Device Sound from the TV can be output through an external audio device connected via a HDMI (ARC)
  • Page 82 Use TV Speaker Sound Out recommend using Depending on the type of your Bluetooth device, two devices may not be connected at the same time. Depending on the type of the Bluetooth device, the device may not connect correctly or an abnormal behavior may occur such as unsynchronized video and audio.
  • Page 83 Stand Select this if the TV is installed in stand-type. Wall-mounted Select this if the TV is installed in wall-mounted type. This setting is only available for Internal TV Speaker. Automatic Volume Adjustment Sound Advanced Settings Automatic Volume Adjustment If it is set to On, the volume will be automatically adjusted to a suitable level for each content you watch to help you enjoy watching more comfortably.
  • Page 84 By setting this feature to On, you can adjust the volume of the connected LG Sound Sync device using a TV remote control. If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the...
  • Page 85 sound bar will be turned on or off together when the TV is turned on or off. Setting Digital Sound Output Sound Advanced Settings Digital Sound Output You can configure the Digital Sound Output settings. Sound Sound Out Use Wired Speaker This setting is only available when Optical Out Device HDMI(ARC) Device...

  • Page 86: Ai Service

    Using eARC Supported Audio Device Sound Advanced Settings eARC Support eARC is a technology that can send and receive more sound information faster thanks to its wider bandwidth than that of the conventional ARC. You can enjoy TV sound with higher quality than ARC through a connected audio device.
  • Page 87 AI Acoustic Tuning General AI Service AI Acoustic Tuning With the AI Acoustic Tuning feature, you can detect the space where your TV is installed using your Magic Remote’s microphone to optimise the audio of your TV for your environment. Select Start New Sound Tuning to measure the space in which the TV is installed.

  • Page 88: Game Optimiser

    You can get content recommendation messages according to your content viewing history and app usage history. Alarm Who.Where.What? You can get recommendations for the information related to the broadcast you are watching. This feature may not be available in some countries. Smart Tips You can get an introduction to smart features you can use when watching TV or using an app.
  • Page 89 Sets up the features for an immersive experience when you play with a video game console. Press the button on the remote control. Select on the screen. Selecting turns on all related settings. It only works with HDMI inputs. Game Optimiser Sound Out When is set to...
  • Page 90 Sound AI Game Sound Optimises the sound for gameplay. Sound Select Mode Game When this feature is set to is changed to Optimiser This setting only applies to the internal speakers of the TV or HDMI (ARC) connected devices that support TV Sound Mode Share Input This reduces screen cracking and video lagging during game play.

  • Page 91: Programmes

    Move to the User Guide app. Programmes Automatically Setting Up Programme General Programmes Programme Tuning (Programme Tuning & Settings) Auto Tuning Automatically tunes the programmes. Select Country where the TV is used. Programme settings change depending on the country you choose. Initiate Auto Tuning.
  • Page 92 Network ID Unique identifier allocated for each user. Start Frequency (kHz) Enter a user-defined start frequency range. End Frequency (kHz) Enter a user-defined end frequency range. Set Satellite Setting You can add/delete/set the satellite you want. If the programme mode is set to Satellite Satellite Select your desired Satellite.
  • Page 93 When using DiSEqC, select one option from A~D/ToneA~B. If you use DiSEqC, Unicable and Motor Type are disabled. Unicable Select On to use Unicable and set the Unicable in the Unicable Settings menu. When Unicable is enabled, 22kHz Tone, DiSEqC, Motor Type are disabled.
  • Page 94 Go to 0 You can move the motor to Zero. USALS : Set your current location (Longitude/Latitude). To Use Manual Programme Tuning General Programmes Programme Tuning (Programme Tuning & Settings) Manual Tuning This function is for manually searching and saving programmes. For digital broadcasting, signal strength and signal quality can be checked.
  • Page 95 General Programmes Programme Tuning & Settings Programme List Update It updates the changed Programme List information by based on country broadcasting circumstance and satellite. It updates the Programme List when the TV is turned off. After updates, the Programme List may be changed. If not want, select Off. Some models may not be supported.
  • Page 96 Set the sorting option. Lock / Unlock : Lock the selected programmes or unlock the locked programmes. Skip / Restore : Set the selected programmes to be skipped when switching programmes, or disable the skipping option of the programmes previously set to be skipped.

  • Page 97: Network

    General Programmes Multi Feed You can watch the desired angle on the TV through the broadcast that filmed from various angles. Some models may not be supported. Learn More about HbbTV HbbTV (Hybrid Broadcast Broadband TV) is a new broadcasting standard that enables super-teletext type services, delivered by a broadcast TV programme, to be integrated or linked to online services delivered over broadband to a connected Smart TV.
  • Page 98 Edit The IPv6 setup does not support For more information on how to connect to the network, see Getting Started with LG webOS TV Connecting to the Network User Guide Setting a Wireless Network If you configure settings for the network, you can use various services such as online contents and applications.

  • Page 99: Devices

    Edit button. The IPv6 setup does not support Edit Getting Started with LG For more information on how to connect to the network, see webOS TV Connecting to the Network User Guide Devices...
  • Page 100 When a device you've connected before is turned on, it automatically connects to your TV. To disconnect the existing connection, click Disconnect. It is recommended that you use a product that has been tested for compatibility with LG TVs. Bluetooth Keyboard : LG Rolly Keyboard2 KBB-710, Arteck HB192, Logitech K480,...
  • Page 101 Bluetooth/Turn on via Bluetooth(Networked Standby Mode) is set to On, you can turn on your TV using an application that supports TV On With Mobile. The TV should be connected to a network. The TV and the device to be used should be connected to the same network. Turn on via Wi-Fi Turn on via Wi-Fi(Networked Standby Mode) feature must be...

  • Page 102: System

    YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:4:4 RGB 4:4:4 1) Supported when HDMI Deep Colour is set to 4K. HDMI IN You can only change the settings of the you are watching at the time. You can specify a different setting for each HDMI port. SIMPLINK (HDMI-CEC) You can conveniently control and use various multimedia devices connected through HDMI with the TV remote control.
  • Page 103 You can set the broadcast country on your TV. Postcode This function is used to set the broadcast location of the TV by entering your postcode. LG Services Country If you don’t set the Automatically, you can select the country manually. Weather Location Setting Please set your region to display the weather on the screen saver and, etc.
  • Page 104 General System Time & Timer You can check the time or configure related settings. Set Automatically The TV time is automatically set to the time of digital broadcasting information sent from the broadcasting station or the time sent from the server. Time Date Time Zone...
  • Page 105 Time : Set the time at which to turn the TV off. ● Timer Repeat None : Set the day of the week. Set the option to to operate the feature ● only once. Auto Power Off after 4 Hours If you do not press any button for 4 hours after the TV is turned on by a feature such Power On Timer, the TV will be turned off automatically.
  • Page 106 Notifications General System Additional Settings Notifications You can view all notifications from TV apps and LG service at the same time. You can view and delete each notification message. For notifications that support shortcuts, you can go directly to that app or website.
  • Page 107 You can check the details by selecting the desired item. If it supports shortcuts, you can launch the app. You can delete notifications. Closes the app. To turn off the app from running in the background, press the button on the remote Quit App control and select Home Settings...
  • Page 108 You can set the pointer speed and size you want while it is on the screen. Tracking Speed Sets the pointer speed. Pointer Size Selects the pointer size. Advertisement General System Additional Settings Advertisement If your TV is connected to the Internet, webOS may use a frequency capping cookie to keep track of the number of times an ad is shown on your TV.

  • Page 109: Accessibility

    After reset, the TV will automatically turn off and on. Safety Reset to Initial Settings is set to , you should type the password to Do not turn off the power during initialization. Reset to Initial Settings We recommend that you reset the TV to before you sell it or transfer it to a third party.
  • Page 110 screen and font colours to highlight the contrast between the light and dark areas. Grayscale General Accessibility Grayscale Change the colour of the menu on the screen to black and white tone to make its ambiguity very clear. Set to On. Invert Colours General Accessibility Invert Colours To enhance the visibility of the menus on the screen, you can invert and calibrate...

  • Page 111: Support

    Normal Selects default Audio. Audio Description For the visually impaired Selects the preferred default Audio combined with Visual Impaired Audio. Spoken Subtitle For the visually impaired, selects the preferred Visual Impaired Audio only. Any Supplementary Audio Displays all supplementary audio. Some models may not be supported.
  • Page 112 Check for Updates When checking for the latest update version, you can only perform updates if an update file of a later version is available. The TV automatically checks your software version but, if necessary, you can perform a manual check. The configurable items differ depending on model.
  • Page 113 Screen Off Screen is turned off and only sound is played. Press any button except the power and the volume buttons to turn the screen back on. Energy Saving Step If you use function, brightness of your TV will be affected. Screen Self-diagnosis Support Screen Self-diagnosis After running a test to verify that the image signal is output normally, you can select...

  • Page 114: Troubleshooting

    ● LG Remote Service You can get help for troubleshooting through the remote control. LG Remote Service, make sure to contact the LG Electronics Customer Service Center. This function may not be available in some countries or models. Quick Help...
  • Page 115 Issues Troubleshooting Power/Remote Control Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. I cannot turn on the TV. Please make sure your TV power plug is correctly connected to the outlet. If you are using a multi-outlet, check if it is working properly.
  • Page 116 The power turns off suddenly. Power Off Timer Check if is set. The TV will be turned off automatically if you do not press any buttons for 4 hours even after the TV is turned on at the time set by Reminder Power On Timer There is also a chance that the internal protection circuitry has activated because the...
  • Page 117 I cannot see some programmes. General Programmes Programme Tuning Programme Launch Tuning & Settings Auto Tuning If you are using a set-top box, consult its supplier. The screen is cut off. Picture Aspect Ratio Go to and change the The screen shakes after the momentary appearance of vertical/horizontal lines and net pattern.
  • Page 118 management office to have the signals checked. If you are using a set-top box, consult its supplier. When HDMI input is in use, a vertical solid line or colour blurring appears on the upper/lower/left/right edges of the screen. Picture Aspect Ratio Just Scan Just Scan Just Scan shows you the original image as it is.
  • Page 119 AV IN port is available in certain models only. ULTRA HD video does not display. With some HDMI cables, signals may not be received. Change the settings of the connected device to the supported signal. Troubleshooting Sound Issues Troubleshooting Sound Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product.
  • Page 120 The TV sound is not synchronized with the picture, or the sound sometimes breaks If this happens on only some of the programmes, it may be caused by the broadcasting company’s transmission signal. Please have your broadcasting services provider (wired/cable) diagnose the problem. Sound Advanced Settings If all programmes are out of sync, go to Match Screen and Sound...
  • Page 121 Check that the PC is properly connected to the TV. Turn the TV off and back on using the remote control. Restart the PC with the TV on. Make sure that the output resolution set on the PC is set to the HDMI-PC supported resolution of the TV.
  • Page 122 Check whether the files saved on your USB storage device can be read by the PC. Check that the file extension is supported. Change the filter to I see a message that says the file is not supported. Check that the file plays without any problems on the video player on a PC. (Check for file damage.) Check that the file extension is supported.
  • Page 123 Subtitles are not supported if you are playing video through an NAS unit. Consult your NAS manufacturer. My USB storage device is not recognised when connected. Check whether it is a USB storage device supported by the TV. Connecting External Devices Connecting USB User For more information, see Guide...
  • Page 124 off. Scheduled Recording does not function if the TV's power plug is unplugged. Troubleshooting Network Connection Issues Troubleshooting Network Connection Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. Before connecting to a wireless network, check the name and password of the Wi-Fi device to connect.
  • Page 125 Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or your Internet service provider. Troubleshooting LG Account Issues Troubleshooting LG Account Issues I’ve signed up for the membership on TV. Do I have to sign up again on the website (www.lgappstv.com)?
  • Page 126 Enter your email address on the find password page, and we'll send you a link to reset your password. You can also reset your password in LG Account Reset Password on the website (www.lgappstv.com).
  • Page 127 Troubleshooting Internet Browser Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. Some parts of a particular website are not visible when I am using the Internet. Web Browser supports only HTML5 media and not Flash Plug-in.
  • Page 128 Supported Photo File Formats File Format Format Resolution jpeg, jpg, jpe JPEG Minimum : 64 × 64 Maximum Normal Type : 15360 (W) × 8640 (H) Progressive Type : 1920 (W) × 1440 (H) Minimum : 64 × 64 Maximum : 5760 (W) × 5760 (H) Minimum : 64 ×...
  • Page 129 Supported External Subtitles smi, srt, sub (MicroDVD, SubViewer 1.0/2.0), ass, ssa, txt (TMPlayer), psb (PowerDivX), dcs (DLP Cinema) Supported Embedded Subtitles Format Matroska (mkv) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT MP4 : Timed Text Supported Video Codecs Extension Codec Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and...
  • Page 130 Estimation (Qpel) are not supported. ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160 Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be supported after a software upgrade.
  • Page 131 Only Window Media Audio V7 and later are supported. The AAC main profile is not supported. Video files created by some encoders may not be played. Video files in a different format than specified may not be played properly. Video files stored on a USB storage device that does not support High Speed may not be played properly.
  • Page 132 Sample freq. 8 kHz ~ 48 kHz Support Vorbis Channels mono, stereo Bit rate 128 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 kHz Support Channels up to 6 ch flac Bit rate Sample freq. 8 kHz ~ 96 kHz Support FLAC Channels...
  • Page 133 31.5 720 × 480p 31.46 59.94 31.5 720 × 576p 31.25 1280 × 720p 37.5 44.95 59.94 1920 × 1080i 28.12 33.71 59.94 33.75 1920 × 1080p 26.97 23.97 28.12 33.71 29.97 33.75 56.25 67.43 59.94...
  • Page 134 67.5 112.5 134.86 119.88 3840 × 2160p 53.94 23.97 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160p 53.94 23.97 56.25 67.43 29.97 67.5...
  • Page 135 112.5 134.86 59.94 Supported Resolution : HDMI-PC HDMI-PC Supported Mode Resolution Horizontal Frequency Vertical Frequency (kHz) (Hz) 640 × 350 31.46 70.09 720 × 400 31.46 70.08 640 × 480 31.46 59.94 800 × 600 37.87 60.31 1024 × 768 48.36 1152 ×...
  • Page 136 1920 × 1080 67.5 (Full HD, ULTRA HD, 8K models only) 1920 × 1080 134.86 119.88 (ULTRA HD, 8K models only) 2560 × 1440 88.78 59.95 (ULTRA HD 50/60 Hz models only) 2560 × 1440 182.99 119.99 (ULTRA HD 100/120 Hz, 8K 100/120 Hz models only) 3840 ×...
  • Page 137 4096 × 2160 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160 (ULTRA HD 100/120 Hz, 8K models only) 269.73 119.88 7680 × 4320 107.89 23.97 (8K models only) 131.87 29.97...
  • Page 138 The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners. Quickset...
  • Page 139 Apps on launcher bar are arranged in accordance with the yearly app usage (no. of app ● access) among LG Smart TV users by country. The arrangement can be customized as the way user wants. Once cursor is focused on a certain app, recommended content list of the service ●...
  • Page 140 Apps on Premium area are arranged in accordance with the yearly app usage (no. of ○ app access) among LG Smart TV users by country. No. of apps may vary from 7 to 20 by each year's platform and the arrangement cannot be customized.

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