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Washing machine
WG44B20G0
en
User manual and installation instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WG44B20G0

  • Page 1 Washing machine WG44B20G0 User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Futher information and explanations are available online: Table of contents 1 Safety ...........  4 6 Before using for the first time ..  20 1.1 General information.... 4 6.1 Starting an empty washing cycle ........ 20 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 7 Display ........  21 1.4 Safe installation ......
  • Page 3 20 Transportation, storage and 13.13 Unloading the laundry .. 35 disposal ........  54 13.14 Put the appliance into 20.1 Removing the appliance .. 54 standby mode .....  35 20.2 Inserting the transit bolts.. 54 14 Childproof lock......  35 20.3 Using the appliance again .. 54 14.1 Activating the childproof 20.4 Disposing of old appliance ...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
  • Page 12: Installation And Connection

    en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 31 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
  • Page 13 Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
  • Page 14: Connecting The Appliance

    en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transport locks to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
  • Page 15: Aligning The Appliance

    Installation and connection en Water outlet connection types 4.6 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.
  • Page 16: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 14 pump → Page 41 Door...
  • Page 18: Control Panel

    en Familiarising yourself with your appliance Measuring aid for liquid deter- gent → "Inserting the measuring aid for liquid detergent", Page 33 Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash and soaking 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
  • Page 19 Familiarising yourself with your appliance en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted in col- briefly press +Optionen again. our on the display. Adjusting the display of additional ATTENTION! buttons Pressing on the display with force You can adjust the buttons that are may cause damage.
  • Page 20: Starting An Empty Washing

    en first time Pour washing powder into com- Changing a setting value partment II. If you activate certain settings, the display shows selection buttons and you can change the setting value. Press the selection buttons ▶ → Page 24. The display shows the setting value.
  • Page 21 Display en 7 Display The display shows the current settings, options or relevant information. Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app. Example: Display Display Designation More information...
  • Page 22 en Display Display Designation More information Steaming Programme status Saving the pro- Save a programme. gramme → "Buttons", Page 26 Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 35 Additional rinse...
  • Page 23 Display en Display Designation More information Wi-Fi ¡ Lights up: The appliance is connected to your home network. ¡ Flashes: The appliance is trying to con- nect to your home network. → "Home Connect ", Page 36 Foam detection The appliance has detected too much system foam.
  • Page 24 en Buttons 8 Buttons Some buttons are hidden for a re- Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the The selection of programme settings...
  • Page 25 Buttons en Button Selection More information - 1400 Adjust the spin speed or activate (Spin Speed) (Rinse Hold). Set spin speed in rpm. is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
  • Page 26 en Buttons Button Selection More information Extra spülen (Ex- ¡ Activate Activate or deactivate an additional tra Rinse) rinse cycle. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. Wasser Plus (Wa- ¡ Activate Wash with more water. ter Plus) Recommended for particularly sensit- ¡...
  • Page 27 Programmes en 9 Programmes Notes ¡ The laundry's care labels provide you with additional information on pro- gramme selection. ¡ Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
  • Page 28 en Programmes Programme Description Max. load (kg) Schnell/Mix Wash items made from cotton, linen, or synthetic or (Mixed Fabrics) blended fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Fein/Seide Wash delicate, washable items made from silk, vis- (Delicate/Silk) cose and synthetic fabrics.
  • Page 29 Programmes en Programme Description Max. load (kg) Note: Your appliance must be connected to your home network and registered in your Home Con- nect app. → "Home Connect ", Page 36 Hygiene Wash hard-wearing items made from cotton, linen or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements.
  • Page 30: Laundry

    en Programmes Programme Description Max. load (kg) ¡ The laundry is not washed or cleaned. Do not use any detergent or cleaning products. ¡ The steam is hot and may cause damage to cer- tain fabrics or fabric types. The programme is therefore not suitable for out- door clothing or items made from silk or wool, such as jumpers.
  • Page 31: Preparing The Laundry

    Accessories en 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 55. Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx.
  • Page 32: Detergents And Care

    en Detergents and care products Note: The lighting for the drum goes 12 Detergents and care out automatically. products 13.2 Setting a programme The manufacturer's instructions for use and dosage can be found on the Turn the programme selector and set the required programme. packaging.
  • Page 33: Saving The Programme Settings

    operation en Note: The programme settings are 13.6 Inserting the measuring not saved permanently for the pro- aid for liquid detergent gramme. If you order the measuring aid as an 13.4 Saving the programme accessory, you must use the measur- ing aid. settings Pull out the detergent drawer. You can save your individual pro- Press down on the insert and re- gramme settings as favourites.
  • Page 34: Adding Detergent And Care Product

    en operation Slide the measuring aid forwards. 13.9 Starting the programme Requirement: A programme is set. → "Setting a programme", Page 32 Press ▶ a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows the programme duration or the programme end time.
  • Page 35: Resuming The Programme When The Programme Status Is Rinse Hold

    Childproof lock en – If the water level is high, start Wipe the rubber gasket dry and re- the Schleudern programme or move any foreign objects. select a suitable programme for draining. → "Programmes", Page 27 Remove the laundry. → "Unloading the laundry", Page 35 13.12 Resuming the pro- gramme when the pro- gramme status is Rinse...
  • Page 36: Home Connect

    en Home Connect So that the programme currently 15.1 Setting up the running is not cancelled, the pro- Home Connect app gramme selector must be set to the initial programme. Install the Home Connect app on goes out in the display. your mobile device. Home Connect 15 Home Connect This appliance is network-capable.
  • Page 37: Home Connect Menu

    Home Connect en 15.3 Home Connect menu 15.5 Deactivating Wi-Fi on the appliance The Home Connect menu contains all of the Home Connect settings. Requirements ¡ The Home Connect menu is called Calling up the Home Connect menu → "Calling up the Home Connect Press and hold Fernstart  for at ▶ menu", Page 37 least 3 seconds.
  • Page 38: Remote Diagnostics

    en Home Connect Press Fernstart  . This initial registration prepares the ▶ Home Connect functions for use and lights up and the ap- a Fernstart  is only required when you want to pliance is enabled for remote start use the Home Connect functions for via the Home Connect app.
  • Page 39: Basic Settings

    Basic settings en 16 Basic settings You can configure the basic settings for your appliance to meet your needs. 16.1 Overview of the basic settings Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
  • Page 40: Changing The Basic Set- Tings

    en Programme counter 16.2 Changing the basic set- 18 Cleaning and servi- tings cing Requirement: The display shows all To keep your appliance working effi- additional buttons. ciently for a long time, it is important → "Displaying or hiding additional but- to clean and maintain it carefully. tons", Page 19 To call up the basic settings, 18.1 Cleaning the drum...
  • Page 41: Cleaning The Drain Pump

    Cleaning and servicing en Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
  • Page 42 en Cleaning and servicing Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 43 Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 41 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
  • Page 44: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Insert and close the service flap. Remove any blockages from the intake opening. 18.4 Cleaning the intake Note: Do not use any sharp or poin- opening in the rubber ted objects. gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
  • Page 45: Troubleshooting

    Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
  • Page 47 Troubleshooting en Fault Cause and troubleshooting "E:35 / -10" Call the after-sales service. ▶ → "Customer Service", Page 55 Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 48 en Troubleshooting Fault Cause and troubleshooting The programme does Remove any trapped laundry. ▶ not start. The door cannot is activated. be opened. Continue the programme by selecting Schleudern ▶ or Abpumpen and pressing → "Resuming the programme when the programme status is Rinse Hold", Page 35 The temperature is too high.
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Reduce the amount of detergent for the next wash- ▶ ing. ing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting No water is visible in Water is below the visible area. the drum. Not a fault – no action required. ▶ Do not add any extra water to the appliance while it ▶ is operating. Drum jerks after the This is caused by an internal motor test.
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The spin programme Ensure that the drain pipe and water drain hose are ▶ does not start. not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib- uted.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting The spin result is not A low spin speed is selected. satisfactory. The laun- The next time you run a wash cycle, set a higher ▶ dry is too wet/too spin speed. damp. Start the Schleudern  programme. ▶...
  • Page 53 Troubleshooting en Fault Cause and troubleshooting No connection to the Reconnect the appliance to the home network. home network. → "Setting up Home Connect", Page 36 Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. → "Connecting the water inlet hose", Page 14 Tighten the screw connection.
  • Page 54: Emergency Release

    en Transportation, storage and disposal 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 41 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
  • Page 55: Disposing Of Old Appliance

    Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
  • Page 56: Aqua-Stop Guarantee

    en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
  • Page 57: Consumption Values

    Consumption values en 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indic- ative only and were determined in accordance with the applicable standard EN60456. Programme Load Pro-...
  • Page 58: Information Regarding Free And Open Source Software

    en Technical data You can find more information about Appliance depth 109.0 cm your model online at https:// with door open eprel.ec.europa.eu/ . This web ad- Weight 82.3 kg dress is linked to the official EU Maximum load 9.0 kg EPREL product database. Please then follow the instructions on Mains voltage 220-240 V,...
  • Page 59: Declaration Of Conformity

    A detailed Declaration of Conformity can be found online at siemens- 24 Declaration of Con- home.bsh-group.com/uk/ among the formity additional documents on the product page for your appliance.
  • Page 60 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001778067* 9001778067 (021212)

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