Sharp Actius PC-AV18P Operation Manual page 117

Question: Why the drive does not open?
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Confirm the optical drive unit is correctly installed to your computer.
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Confirm your computer is turned on.
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When your computer is turned off, insert a fine rod into the drive tray ejection hole.
Question: Why can't I read data from a disk or play files?
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Confirm your computer is turned on.
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Confirm the disk is inserted correctly.
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Confirm the drive and file names are correct.
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Confirm the disk is not stained or scratched.
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Confirm the disk or files are supported.
Question: Why doesn't a DVD video play smoothly?
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Ensure to use AC power.
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Power management may be working. Disable it.
Question: Why isn't the optical drive recognized?
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If your computer is turned on with a certain DVD video inserted in the drive, the
drive may not be recognized. In this case, turn off your computer and open the disk
tray by the way on Question: Why does not the drive open? on the previous page.
Remove the DVD video from the drive; then turn on your computer again.
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