global_main.book.book Page 2 Monday, March 6, 2023 3:42 PM TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE ............ 5 Safety Messages....................5 WARNING ....................
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Extra Options and Functions ..............36 Customizing a Washing Programme...............36 Using Special Options..................36 Using Basic Options ...................37 Settings........................38 SMART FUNCTIONS LG ThinQ Application ................39 LG ThinQ Application Features.................39 Installing LG ThinQ Application and Connecting an LG Appliance ....39 Using the Appliance Remotely .................40...
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Page 4 Monday, March 6, 2023 3:42 PM RF Radiation Exposure Statement..............41 Open Source Software Notice Information ............41 Smart Diagnosis ..................41 Using LG ThinQ to Diagnose Issues..............41 Using Audible Diagnosis to Diagnose Issues ..........41 MAINTENANCE Cleaning After Every Wash..............43 What to Clean .....................43...
global_main.book.book Page 5 Monday, March 6, 2023 3:42 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
global_main.book.book Page 6 Monday, March 6, 2023 3:42 PM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
global_main.book.book Page 7 Monday, March 6, 2023 3:42 PM SAFETY INSTRUCTIONS with an extra amount of detergent before being dried in the appliance. • Never stop the appliance before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
global_main.book.book Page 8 Monday, March 6, 2023 3:42 PM SAFETY INSTRUCTIONS • Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 11 Monday, March 6, 2023 3:42 PM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
global_main.book.book Page 13 Monday, March 6, 2023 3:42 PM INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.
global_main.book.book Page 14 Monday, March 6, 2023 3:42 PM INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...
global_main.book.book Page 16 Monday, March 6, 2023 3:42 PM INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
• Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.
Two rubber seals are supplied with the water supply hose. They are used to prevent water leaks. • Additional anti-slip sheets are available at LG Connection to taps is sufficiently tight. Electronics service centre. • Do not use mechanical devices such as multi grips to tighten the water supply hose.
global_main.book.book Page 19 Monday, March 6, 2023 3:42 PM INSTALLATION Connecting the Hose to the Push the adapter onto the end of the tap so Water Tap that the rubber seal is connected to be watertight. Tighten the 4 fixing screws. Connecting Screw-Type Hose to Tap with Thread Screw the supply hose connector onto the water supply tap.
global_main.book.book Page 20 Monday, March 6, 2023 3:42 PM INSTALLATION Connecting the Hose to the Push the adapter onto the end of the tap so Appliance that the rubber seal is connected to be watertight. Tighten the 4 fixing screws and the Screw the supply hose to the water inlet valve on adapter ring plate.
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global_main.book.book Page 21 Monday, March 6, 2023 3:42 PM INSTALLATION • Securing the drain hose correctly will protect the floor from damage due to water leakage. 105 cm • If the drain hose is too long, do not force it back into the appliance.
global_main.book.book Page 22 Monday, March 6, 2023 3:42 PM OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 24 Monday, March 6, 2023 3:42 PM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. •...
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global_main.book.book Page 25 Monday, March 6, 2023 3:42 PM OPERATION Description lights up when the Wrinkle Care option is activated. lights up when the Rinse+ option is activated. lights up when the Pre Wash option is activated. lights up when the appliance is connected to Wi-Fi network at home. lights up when the programme starts and the door is locked.
global_main.book.book Page 26 Monday, March 6, 2023 3:42 PM OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels.
global_main.book.book Page 27 Monday, March 6, 2023 3:42 PM OPERATION detergents that are suitable for Drum (front • Minimum load: 1/3 of full load. load) type washers. • If too many suds occur, reduce the detergent amount. Using the Dispenser •...
global_main.book.book Page 28 Monday, March 6, 2023 3:42 PM OPERATION rinse cycle. Either powdered or liquid fabric NOTE softener may be used. • Pour fabric softener to the maximum fill line. • Do not put tablets into the dispenser. Pouring excessive fabric softener over the maximum fill line can cause it to dispense too early, which may stain the clothes.
global_main.book.book Page 29 Monday, March 6, 2023 3:42 PM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 95 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Cotton Eco 40 ℃ (Cold to 60 ℃) Max.
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global_main.book.book Page 30 Monday, March 6, 2023 3:42 PM OPERATION Steam Refresh Max. Load: 3 items Description Uses steam to help reduce wrinkles from dry clothes such as cotton, polyester blend shirts or blouses. • Clothes may be wet right after the programme is completed. Put the clothes on a hangar to dry out.
global_main.book.book Page 31 Monday, March 6, 2023 3:42 PM OPERATION • Neutral detergent is recommended. Extra Options *1 This option is automatically inserted in the programme and can not be deselected. NOTE • Rinse+ option can be selected for every washing programme in this table except the Dry Only and Steam Refresh programmes.
global_main.book.book Page 33 Monday, March 6, 2023 3:42 PM OPERATION Drying Programme Blankets and Duvets Check fabric care labels on blankets and duvets General Tips for Drying before using the drying programme. Some blankets and duvets may shrink by the heated air. Use the automatic programmes to dry most loads.
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global_main.book.book Page 34 Monday, March 6, 2023 3:42 PM OPERATION Using a Wash and Dry Function. Time 30/60/120 minutes ( & Change the drying time according to the maximum load. Prepare the clothes and load the drum. • Fabric Type: Cotton, towels •...
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global_main.book.book Page 35 Monday, March 6, 2023 3:42 PM OPERATION Press the Dry button repeatedly to toggle through the selections: • Normal ( ) - For general drying • Time 30/60/120 minutes - For timed drying • Iron ( ) - For damp drying items for ironing •...
global_main.book.book Page 36 Monday, March 6, 2023 3:42 PM OPERATION Extra Options and Add detergent. Functions You can use the extra options and functions to Select a washing programme. customize the programmes. Customizing a Washing Customize the washing programme (Temp., Programme Spin or Rinse+) as necessary.
global_main.book.book Page 37 Monday, March 6, 2023 3:42 PM OPERATION Press and hold the TurboClean and Dry NOTE buttons at the same time for 3 seconds. • Selecting this option will tumble the clothes briefly every few minutes for up to 30 minutes after the selected programme finishes.
global_main.book.book Page 38 Monday, March 6, 2023 3:42 PM OPERATION Unlocking the Control Panel Press the Start/Pause button. Turn on the power. NOTE • Except for LED of the Delay End button, all LEDs on the control panel will be turned off within 20 Press and hold the Delay End and Add Item minutes.
Page 39 Monday, March 6, 2023 3:42 PM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
Page 40 Monday, March 6, 2023 3:42 PM SMART FUNCTIONS • Smartphone user interface (UI) may vary Run the LG ThinQ application and sign in with depending on the mobile operating system (OS) your existing account or create an LG account and the manufacturer.
LG ThinQ application. RF Radiation Exposure • Launch the LG ThinQ application and select the Statement Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ This equipment shall be installed and used at a application.
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global_main.book.book Page 42 Monday, March 6, 2023 3:42 PM SMART FUNCTIONS • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed. After the data transfer is complete, the diagnosis will be displayed in the application. NOTE •...
global_main.book.book Page 43 Monday, March 6, 2023 3:42 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 44 Monday, March 6, 2023 3:42 PM MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue. The water inlet filter collects lime or any sediment that may be in water that is supplied to the •...
global_main.book.book Page 45 Monday, March 6, 2023 3:42 PM MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation.
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global_main.book.book Page 46 Monday, March 6, 2023 3:42 PM MAINTENANCE check for build-up of cleaning products once or twice a month. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops. • Then gently pull the drawer outward while pressing hard the disengage button.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
global_main.book.book Page 49 Monday, March 6, 2023 3:42 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound Heavy clothes may produce a thumping sound. This is usually normal. • If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes.
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global_main.book.book Page 50 Monday, March 6, 2023 3:42 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Door is open. operate. • Close the door and make sure that nothing is caught under the door preventing it from closing completely. Circuit breaker/fuse is tripped/blown.
global_main.book.book Page 51 Monday, March 6, 2023 3:42 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Kinked drain hose. drain water. • Ensure that the drain hose is not kinked. Drain located higher than 1 m above the floor. •...
global_main.book.book Page 52 Monday, March 6, 2023 3:42 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Clothes were not properly sorted. • Always wash dark colours separately from light colours and whites to prevent discoloration. • Never wash heavily soiled items with lightly soiled items. Wrinkling Appliance is not unloaded promptly.
• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
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global_main.book.book Page 54 Monday, March 6, 2023 3:42 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The router frequency is not 2.4 GHz. and smartphone are • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 not connected to the GHz and connect the appliance to the wireless router.