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B-4
Diagnostics
Table B-2
Diagnostic Main Menu Fields
Field
Description
Error Codes
A sequence of LED flashes communicates errors when they occur. The Error Code
field displays the code for the active error when appropriate.
Connected State
The state of the set-top is connected or disconnected. The connected state of the
set-top is set by a DCT-operations connect or disconnect message. The OSD displays
DISCONNECTED when the set-top is in the disconnected state and CONNECTED
when it is in the connected state.
Platform ID
A 16-bit hexadecimal number used to differentiate between digital platform images in
the field. It is also called the ROM ID.
Family ID
A hexadecimal number that indicates the set-top manufacturer and product family.
Model ID
A hexadecimal number that indicates the set-top model.
Remod Channel
The Remod Channel number can be 3 or 4 (NA systems). The output port
configuration displays the configuration of the set-top output or re-modulated (remod)
port. The output port/remod port is the interface from the set-top to the subscriber TV.
Time Zone
Indicates the time zone offset (in minutes) relative to GMT.
DS Entry Time
Indicates the daylight savings entry time.
DS Exit Time
Indicates the daylight savings exit time.
Current GPS Time
Indicates the current time.
Error Codes
A sequence of LED flashes communicates errors when errors occur. Error! Reference source
not found. lists the error codes, associated flash sequences, causes, and remedies:
Table B-3
Error codes
Initialization Status Errors
Code
Flash Sequence
E 00
None; no error condition exists
E 01
LED flashes on and off
MSG
E 02
Repeating series of two
LED flashes, separated by a
pause
E 03
Repeating series of three
LED flashes, separated by a
pause
E 04
Repeating series of four
LED flashes, separated by a
pause
DCT1700 Installation Manual
Cause
Indicates normal condition after
initialization
The set-top did not receive a
connect message
Init Error
MSG
DRAM error
MSG
DP-SRAM error
MSG
Remedy
Not applicable
Restore out-of-band signal
Send a connect message
The set-top needs a power
cycle to recover
Not used at this time
Not used at this time
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