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Internal Use Only Website http://biz.lgservice.com DVD Micro Hi-Fi System SERVICE MANUAL MODEL: FB165DAB (FB165DAB, FBS166V) CAUTION BEFORE SERVICING THE UNIT, READ THE “SAFETY PRECAUTIONS” IN THIS MANUAL. P/NO : AFN75496302 APRIL, 2011...
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CONTENTS SECTION 1 ..SUMMARY SECTION 2 ..CABINET & MAIN CHASSIS SECTION 3 ..ELECTRICAL SECTION 4 ..REPLACEMENT PARTS LIST...
SERVICING PRECAUTIONS NOTES REGARDING HANDLING OF THE PICK-UP 1. Notes for transport and storage 1) The pick-up should always be left in its conductive bag until immediately prior to use. 2) The pick-up should never be subjected to external pressure or impact. Storage in conductive bag Drop impact 2.
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NOTES REGARDING COMPACT DISC PLAYER REPAIRS 1. Preparations 1) Compact disc players incorporate a great many ICs as well as the pick-up (laser diode). These components are sensitive to, and easily affected by, static electricity. If such static electricity is high voltage, components can be damaged, and for that reason components should be handled with care.
ESD PRECAUTIONS Electrostatically Sensitive Devices (ESD) Some semiconductor (solid state) devices can be damaged easily by static electricity. Such components commonly are called Electrostatically Sensitive Devices (ESD). Examples of typical ESD devices are integrated circuits and some field-effect transistors and semiconductor chip components. The following techniques should be used to help reduce the incidence of component damage caused by static electricity.
FIRMWARE UPGRADE 1. MPEG 1) Copy rmware to USB (Do not change le name). Ex) LG_FB166LD1_1011290.rom 2) Change function to DVD/CD by pressing input key, and wait until home menu is shown. 3) Inset USB device which includes rmware. 4) Firmware is detected automatically and then, shows blue screen in TV. If home menu is maintained after inserting USB, press music Icon.
EEPROM OPTION SETTING 1) Change function to DVD/CD by pressing input key, and wait until home menu is shown. - Do not insert disc or USB at the set. 2) Press "PAUSE 1 4 7 2" in order. 3) and then, option setting menu is displayed. You can see 10 bytes option value.
SPECIFICATIONS • GENERAL Power requirements 200 - 240 V ~ 50/ 60 Hz Power consumption 55 W Dimensions (W x H x D) 135 x 285 x 280.5 mm without foot Net Weight (Approx.) 2.8 kg Operating temperature 41 °F to 95 °F (5 °C to 35 °C) Operating humidity 5 % to 90 % •...
DIGITAL DISPLAY & MEDIA TRAINING MASTER Objective: To provide clear and concise guidelines for customer service agents to handle calls on box goods calls. 1. DISTORTED PICTURE 1-1. Lines on Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using What cables is to connect the DVD to the TV and if connected properly.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-2. Ghost Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. What cables is the customer Refer to OM for connections.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-3. Rolling Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. What cables is the customer Refer to OM for connections.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-4. Shaky Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. What cables is the customer Refer to OM for connections.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-5. Blurry Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. What cables is the customer Refer to OM for connections.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 2. NO PICTURE 2-1. Black Screen The entire screen is black. Make sure the customer did not select 480I resolution in the menu Does the DVD on-screen of the MICRO System if using HDMI connections. Change resolution on menu appear? upconversion MICRO System by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-2. Blue Screen The entire screen is a solid blue color. Make sure the customer did not select 480I resolution in the menu Does the DVD on-screen of the MICRO System if using HDMI connections. Change resolution on menu appear? upconversion MICRO System by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-3. Snowy Screen A snowy picture is when black and white dots are all over the screen. Make sure the customer did not select 480I resolution in the menu Does the DVD on-screen of the MICRO System if using HDMI connections. Change resolution on menu appear? upconversion MICRO System by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-4. No Signal A “no signal” message appears on the screen of the display. Make sure the customer did not select 480I resolution in the menu Does the DVD on-screen of the MICRO System if using HDMI connections. Change resolution on menu appear? upconversion MICRO System by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-5. Invalid Format or Format Not Supported Customer’s using an DVI, or HDMI cable connection need to set Is the customer using a the resolution on the product above 480I. HDMI, digital cable connection? DVI connections can not process a 480I resolution.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 3. PICTURE COLOR 3-1. No Color The video displays no color and only shows in black and white. Determine what cables the customer is using to connect the DVD What cables is the customer to the TV and if connected properly.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 3-2. Poor Color The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to a screen. Determine what cables the customer is using to connect the DVD to What cables is the customer the TV and if connected properly.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 4. NOISE/AUDIO PROBLEMS 4-1. No Audio The customer is not able to get audio. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 4-2. Distorted Audio The audio sounds muffled, scratchy, or the audio skips. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 4-3. Humming/Clicking Noise The unit is making a humming noise or a clicking noise. DVDs make a slight hum when playing discs. Does the noise only A clicking noise or a noise interfering with audio may indicate a problem. happen when a disc Try multiple discs.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 5. MISCELLANEOUS 5-1. No Power The unit will not turn on. Is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall. Does the unit turn on See if the unit will turn on when the power button the unit is pressed.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-2. Disc Error The unit displays “disc error” when a disc is inserted into the MICRO System. Is the disc inserted into Make sure the disc has been inserted into the MICRO System properly. the MICRO System properly? The HTS can not read a disc inserted into the unit upside down.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-3. Unit Locks Up Unit does not respond to any commands. If the unit will turn on or off with the button on the unit, Does the unit respond to troubleshoot the remote control. Please refer to the buttons on the unit? Remote Control Not Working call flow.
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Please refer to the OM for instructions on how to program remote to TV. Customer wants to program a remote Does the customer want to other than Zenith or LG, the customer will need to contact program their remote? the manufacturer of the remote control. Codes do not work, remote is not compatible.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-6. Will Not Play Disc The unit will not play a disc when a disc is inserted into the HTS. Is the disc inserted into Make sure the disc has been inserted into the MICRO System properly. the MICRO System properly? The HTS can not read a disc inserted into the unit upside down.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-7. Disc Freezes or Skips The audio and video freeze and skip during play back of a DVD disc. Is the disc inserted into Make sure the disc has been inserted into the MICRO System properly. the MICRO System properly? The HTS can not read a disc inserted into the unit upside down.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-8. Can Access Menu, but Not Play a Movie The disc menu is displayed but the disc will not play. Go into the system information screen of the MICRO System. Check the system information To access this menu, bring up the main menu.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-10. Aspect Ratio The customer has bars on the top and bottom of the screen, the left and right of the screen, or both. A full screen movie played on a wide screen TV will have bars Is the movie on the left and right side of the TV.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-11. My Unit Won’t Upconvert The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p. Ask the customer to press stop to stop the disc from playing. Is the disc Ask the customer to press the resolution button to change the resolution.
ONE POINT REPAIR GUIDE 1. NO POWER PROBLEM No power problem occurs when you power on the unit. 1-1. Solution Replace X100, IC101, IC103. 1-2. How to troubleshoot (Countermeasure) 1) Check X100(Crystal). If it does not oscillate, change X100. 2) Check IC103(Reset IC). IF its output voltage is not more than +2.7 V, change IC103.
ONE POINT REPAIR GUIDE 2. SPEAKER NO AUDIO OUTPUT No audio output problem occurs when you power on the unit. 2-1. Solution Reassemble AMP IC heat-sink, replace IC101. 2-2. How to troubleshoot (Countermeasure) 1) Reassemble AMP IC heat-sink (heat-sink screw must be assembled tightly). 2) Still NG, please check CN902 Pin1(12 V), Pin 2, 3 (25 V) 3) If it is not appear Vcc, change SMPS board assembly.
ONE POINT REPAIR GUIDE 3. USB NO DETECT When USB insert, USB no detect on the unit. 3-1. Solution Replace IC350. 3-2. How to troubleshoot (Countermeasure) 1) Please check IC350. Pin3 : 5 V 2) If it is not OK, replace IC350. 3-3.
ONE POINT REPAIR GUIDE 4. NO BOOTING When you turn on unit, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 4-1. Solution Replace X500. 4-2. How to troubleshoot (Countermeasure) 1) Please check the soldering status of 27 MHz crystal (X500). 2) Please check the frequency of 27 MHz crystal (X500).
ELECTRICAL TROUBLESHOOTING GUIDE 1. POWER (SMPS) Power (SMPS) Check the fuse Replace the fuse. F901. Check the DC V of C901 Check BD901, LF901, LF902. if DC V is over 400 V. Check the DC V of C912,C920,C914 Check IC901, IC954. Replace IC901, IC954.
ELECTRICAL TROUBLESHOOTING GUIDE 2. P-SENS -COM, P-SENS Check Pin5,6 of CN901 if DC V is Check power circuit troubleshooting. over 6.2V. 3. VKK CHECK VKK check Check Check power circuit troubleshooting. Pin14 of CN901 if DC V is over -31V. 3-31...
ELECTRICAL TROUBLESHOOTING GUIDE 4. -COM PART CHECK-1 -com part check-1 Refer to Check P-SENS (CN001_Pin1,2) SMPS troubleshooting. Check Check both Check the Periphery of If input voltage of IC100 is end voltage of IC100 IC100(AZ7027). over 3.7 V. (AZ7027). Check if IC100 of output voltage Replace Check voltage of IC101 Pin4.
ELECTRICAL TROUBLESHOOTING GUIDE 7. TOUCH PART CHECK Touch part check Check the FFC cable IC302 Pin28 voltage 3.3 V OK? or refer to SMPS part. Check TOUCH_IRQ signal(IC302 Pin11). When you touch pad, it is ‘Low’. Replace IC302. When you non-touch pad, it’s ‘High’. Check the connection, TOUCH_DAT,CLK signal OK? or replace IC101.
ELECTRICAL TROUBLESHOOTING GUIDE 10. VIDEO PART CHECK Video part check IC201 Check or replace IC500. Pin1,2,3,4 video signal IC201 Replace IC201. Pin11,12,13,14 signal Check Replace the cable. external cable If it’s still NG, check display device(TV or monitor). 3-37...
DETAILS AND WAVEFORMS ON SYSTEM TEST AND DEBUGGING 1. SYSTEM 27 MHz CLOCK,RESET,FLASH R/W SIGNAL 1) MT1389FE/GH main clock is at 27 MHz(X500) IC500 FIG 1-1 2) MT1389FE/GH reset is high active. 3.3 V 1.2 V DVD_RESET IC500 FIG 1-2 IC500 3-39...
6. SERVO OPEN/CLOSE SIGNAL 1) Tray open/close waveform 2) Tray close waveform OPENSW OPENSW CLOSESW CLOSESW OPEN OPEN CLOSE CLOSE FIG 3-1 FIG 3-2 3) Tray open waveform OPENSW CLOSESW OPEN CLOSE FIG 3-3 3-44...
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4) SLED CONTROL RELATED SIGNAL (NO DISC CONDITION) M-STBY FIG 4-1 26 27 3-45...
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5) LENS CONTROL RELATED SIGNAL(NO DISC CONDITION) FIG 5-1 29 30 6) LASER POWER CONTROL RELATED SIGNAL(NO DISC CONDITION) IC500 DVDLD CDLD FIG 6-1 3-46...
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7) DISC TYPE JUDGEMENT WAVEFORMS PU_DET IC400 FIG 7-1 (DVD) IC500 PU_DET FIG 7-2 (DVD) 35 : This signal can see using special debug program 3-47...
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PU_DET IC400 FIG 7-3 (CD) IC500 PU_DET FIG 7-4 (CD) 38 : This signal can see using special debug program 3-48...
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8) FOCUS ON WAVEFORMS IC500 PU_DET FIG 8-1 (DVD) 40 : This signal can see using special debug program PU_DET FIG 8-2 (CD) 42 43 3-49...
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9) SPINDLE CONTROL WAVEFORMS (NO DISC CONDITION) SPIND FIG 9-1 3-50...
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10) TRACKING CONTROL RELATED SIGNAL(System checking) IC500 PU_DET PU_DET FIG 10-1(DVD) 47 : This signal can see using special debug program PU_DET PU_DET FIG 10-2(CD) 3-51...