Trouble Shooting; Customer Service; E Number And Fd Number - Bosch BID830NC0 Instruction Manual

3Trouble shooting

M alfunctions often have simple explanations. Please read the following notes before calling the after-sales service:
T r o u b l e s h o o t i n g
The crockery or food stays cold.
The crockery or food does not get warm enough.
The operating indicator light is flashing.
The indicator light is flashing quickly when the warming
drawer is closed.
The operating indicator light does not light up.
The fuse in the fuse box blows.

4Customer service

O ur after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.

E number and FD number

When calling us, please give the full product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
To save time, you can make a note of the number of
your appliance and the telephone number of the after-
sales service in the space below, should it be required.
E no.
O
After-sales service
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Check whether:
■
■
■
It may be that:
■
■
Check whether the drawer is completely closed.
Call the after-sales service.
The indicator light is defective. Consult the after-sales service.
Pull out the mains plug and consult the after-sales service.
FD no.
The appliance is switched on
There is a power cut
The drawer is completely closed
The crockery or food has not been warmed for long enough
The drawer was open for a long time
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8979
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Trouble shooting
en
15