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Other Information
Issues
A Mode Not Supported
message appears.
There is a plastic smell from
the product.
The product Signal
Information is unavailable in
the Self Diagnosis menu.
The product is tilted to the
side.
The channel menu is greyed
out (unavailable).
Your settings are lost after
5 minutes or every time the
product is turned off.
You have intermittent loss of
audio or video.
You see small particles when
you look closely at the edge
of the frame of the product.
The
PIP
menu is not available.
POP (product's internal
banner ad) appears on the
screen.
The product won't turn on.
Solutions and Explanations
Check the supported resolution of the product, and adjust the external device's
output resolution accordingly. Refer to the resolution settings of this manual.
This smell is normal and will dissipate over time.
This function is only available for digital channels the product receives from an Aerial
/ RF / Coax connection.
Remove the base stand from the product and reassemble it.
The
Channel
menu is only available when you select the product source.
If the product is in the
Store Demo
every 5 minutes. Change the settings from
using the
Setup
procedure. Select
MENU
→
System
→ Setup.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables. Make sure
the cables are flexible enough for long term use. If mounting the product to a wall,
we recommend using cables with 90 degree connectors.
This is part of the product's design and is not a defect.
PIP
functionality is available when you are using a TV, PC, AV, Component, HDMI1/DVI
or HDMI2 source.
Select
Home Use
under
Setup
Watch these troubleshooting on video at www.samsung.com
"
Some functions and pictures shown in this manual are available on specific
"
models only.
To keep your product in optimum condition, upgrade to the latest firmware on
"
the Samsung web site by USB (samsung.com → Support → Downloads).
Make sure the AC power cord is securely plugged in to the wall outlet and the
product.
Make sure the wall outlet is working.
Try pressing the
button on the product to make sure the problem is not the
P
remote. If the product turns on, refer to "Remote control does not work" below.
English - 76
mode, it will reset audio and picture settings
Store Demo
mode to
TV
in the
Source
using your remote, and go to
mode. For details, refer to the
Home Use
mode
Setup
Feature.
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