Panasonic VB-44210G User Manual page 40

Chapter 2. Attendant Features
2. Check the DSS/BLF key for the extension. If the light is red, press the VM
Related Programming
• FF5 (Keys): FF Key Assignment for Extensions
• FF5 (Keys): FF Key Assignments for DSS Consoles
Considerations
• The VM key can be used with the Panasonic Voice Mail or with third-party
• Once an extension is connected to voice mail, pressing a DSS/BLF key
• If the Panasonic Voice Mail is used, the extension number is transmitted
• With Panasonic Voice Mail, most attendants use port group scheduling that
2-20
The incoming caller asks to be transferred to an extension number.
key followed by the DSS/BLF key.
The incoming caller is transferred to the extension's mailbox.
voice mail systems.
will transmit the extension number stored on the DSS/BLF key to the voice
mail system, regardless of what state the DSS/BLF key is in. In other
words, the extension number is transmitted whether the key is idle, ringing,
or busy.
Note: DSS/BLF keys on the DSS/72 always light red when an extension
is active; they do not flash red when an extension is ringing. The keys light
green when an extension is forwarded.
through the API link and DTMF digits. If a third-party voice mail is used,
the extension number is transmitted through DTMF digits only.
accesses a menu that asks for a mail box number. This port group
scheduling is used so attendants can quickly dial the mailbox numbers of
other users. To assign a personal VM key for an attendant using this port
group scheduling, use a speed dial number to store the voice mail
extension number, followed by an asterisk (*), followed by the password .
The asterisk causes Voice Mail to revert to the menu that connects the user
to his or her personal mailbox.
Note: If an attendant wants one VM key for a personal mailbox and one
for transferring to voice mail, the personal VM key must be assigned to the
lowest-numbered FF key.
For example, if DSS keys 60 and 61 are assigned as VM keys, key 60
should be used for the attendant's personal mailbox. If VM keys are
assigned to both the phone FF keys and the DSS keys, the lowest-numbered
FF key on the phone should be used for the attendant's personal mailbox. If
DBS Manual - Revised April 2000
Section 700 - Operation
DBS-2.3/9.2-700