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Troubleshooting - Epson Moverio BT-100 Quick Start Manual

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3.
Select Turn on USB storage. Your computer recognizes
the microSD card as a removable drive.
4.
Do one of the following to access the microSD card
from your computer:
Windows®: Open My Computer, Computer, or
Windows Explorer. Then select the removable
drive icon.
Mac OS X: Select the removable drive icon on your
desktop.
5.
Drag the files you want to transfer to the desired folder
on the removable drive.
Caution: Do not disconnect the USB cable or remove the
microSD card while copying data or accessing a file. Otherwise,
the data could be corrupted.
6.
When done, do one of the following to eject the
removable drive.
Windows: Open My Computer, Computer, or
Windows Explorer. Then right-click the removable
drive, and select Eject.
Mac OS X: Drag the removable drive icon for your
Moverio from the desktop into the trash.
7.
Select Turn off USB storage on the Moverio screen.
8.
Disconnect the USB cable from the controller and your
computer.
9.
On the Moverio screen, select Gallery (for photos and
videos) or Music to view the files you transferred.

Troubleshooting

32GB microSD cards cannot be formatted using the
Moverio BT-100. If you need to format a 32GB microSD
card, format it on your computer using the FAT32 file
system. (A separate microSD card reader may be
required.)
Epson recommends using the included microSD card
or another microSD card between 4 and 8 GB when
updating the Moverio BT-100 firmware. Firmware
updates may not install correctly using 16GB or larger
microSD cards.
Where to get help
Manual
See the User's Guide for important safety information,
general setup and usage information, and troubleshooting
tips.
Help
Use the built-in help system by selecting Help from the
Home screen for basic and in depth usage instructions,
maintenance instructions, troubleshooting tips, and
specifications.
Telephone support services
To speak with a support specialist, call:
US: (562) 276-4394, 7
AM
through Friday
Canada: (905) 709-3839, 7
through Friday
Days and hours of support are subject to change without
notice. Toll or long distance charges may apply.
Internet support
Visit www.epson.com/moverio for usage tips,
recommended applications, and other helpful advice.
Visit www.epson.com/support/bt100 for solutions to
common problems. You can download firmware updates
and documentation, get FAQs and troubleshooting advice,
or e-mail Epson.
EPSON is a registered trademark, Moverio is a trademark, and EPSON
Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
General Notice: Other product names are for identification purposes only
and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
This information is subject to change without notice.
© 2012 Epson America, Inc. 3/12
Printed in: XXXXXX
to 5
, Pacific Time, Monday
PM
to 5
, Pacific Time, Monday
AM
PM
CPD-35526

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