Table of Contents
Advertisement
global_main.book.book Page 19 Monday, January 2, 2023 3:53 PM
TROUBLESHOOTING
Before Calling for Service
Repairs should be performed by a licensed technician only. Improper repair may result in considerable
danger to you and others. However, some minor problems can be resolved as in the table below:
If a problem is not solved, please contact an LG Electronics Customer Information Centre.
Parts and Features
Symptoms
The hob cannot be
turned on.
The control panel is
unresponsive.
The control panel is
difficult to operate.
The glass is becoming
scratched and marked.
The LED does not come
on when unit is
plugged in.
Possible Cause & Solution
No power
• Make sure the hob is connected to the power supply and that it is switched
on. Check whether there is a power outage in your home or area. If you've
checked everything and the problem persists, call a qualified technician.
The buttons are locked.
• Unlock the buttons. See section 'Locking the Buttons' for instructions.
There may be a slight film of water over the buttons or you may be using
the tip of your finger when touching the buttons.
• Make sure the control panel area is dry and use the ball of your finger
when touching the buttons,
Rough-edged cookware
• Use cookware with flat and smooth bases. See 'Choosing the Right
Cookware'.
Unsuitable, abrasive scourer or cleaning products being used.
• See 'MAINTENANCE'.
No power supplied.
• Check to see if plug is secured tightly in outlet and that outlet is working.
TROUBLESHOOTING
19
Advertisement
Table of Contents
