Page 2: Table Of Contents
Load Receipts, Clippings, Photos, and Other Documents ..............38 Scan..............................40 Before Scanning............................41 Scan Using the Scan Functions on Your Brother Machine ................42 Save Scanned Documents on Your Computer................... 43 Save Scanned Documents Using Scan to Workflow Function ............45 Save Scanned Documents to a USB Flash Drive ................
Page 3 Home > Table of Contents Scan from Your Computer (Mac)........................88 Scan Using Brother iPrint&Scan (Mac) ....................89 Scan Using TWAIN-Compliant Applications (Mac)................90 Scan Using Apple Image Capture (ICA Driver) .................. 93 Using AirPrint Scanning ........................97 Network .............................. 100 Supported Basic Network Features ......................
Page 4 Setting Lock Overview........................171 Brother iPrint&Scan for Windows and Mac ..................174 Brother iPrint&Scan Overview........................175 Configure Scan to Workflow Settings Using Brother iPrint&Scan.............. 176 Troubleshooting ..........................177 Error and Maintenance Messages ......................178 Error and Maintenance Indications ......................181 Document Jam ............................
Page 5: Before You Use Your Brother Machine
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Note...
Page 6: Definitions Of Notes
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.
Page 7: Trademarks
Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. Android, Google Drive, Google Play and Google Chrome are trademarks of Google LLC.
Page 8: Open Source Licensing Remarks
Home > Before You Use Your Brother Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com/manuals. Related Information •...
Page 9: Copyright And License
Home > Before You Use Your Brother Machine > Copyright and License Copyright and License ©2021 Brother Industries, Ltd. All rights reserved. Related Information • Before You Use Your Brother Machine...
Page 10: Important Note
Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • When replacing or disposing of your machine, Brother strongly recommends resetting it to its factory settings to remove all personal information. •...
Page 11: Introduction To Your Brother Machine
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • About This Machine • Set Up Your Scanner • Control Panel Overview • Touchscreen LCD Overview • Enter Text on Your Brother Machine • Access Brother Utilities (Windows)
Page 12: About This Machine
Home > Introduction to Your Brother Machine > About This Machine About This Machine 1. Document Stopper 2. Extendable Output Tray 3. Front Cover 4. Touchscreen LCD (ADS-3300W) 5. Front Cover Release Tab 6. Paper Guides 7. Extendable Automatic Document Feeder (ADF) 8.
Page 13: Set Up Your Scanner
Home > Introduction to Your Brother Machine > Set Up Your Scanner Set Up Your Scanner 1. Attach the ADF firmly until it locks into place. 2. Pull the Extendable Tray from the ADF. 3. Extend the Output Tray to match the length of the document pages.
Page 14 4. Lift and unfold the Document Stopper (1). CAUTION Do not use the ADF as a handle to carry the scanner. Related Information • Introduction to Your Brother Machine...
Page 15: Control Panel Overview
(Scan to USB) Press to scan to a USB flash drive. (Scan to PC) Press to scan to the computer. Install a scanning application (for example, Brother iPrint&Scan) and configure the settings within the application before scanning from the machine. ADS-3300W (Back)
Page 16 Press to stop or cancel your current action and return to Ready Mode. 5. Touchscreen LCD Access the menus and options by pressing the touchscreen. Related Information • Introduction to Your Brother Machine Related Topics: • Scan to FTP •...
Page 17: Touchscreen Lcd Overview
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: ADS-3300W Home Screens There are three Home screens that you can access by pressing d or c. The following screens display the machine’s status when the machine is idle:...
Page 18 Press to access the Scan to PC function. 2. [to Workflow] Press to access the Scan to Workflow function. Settings must be configured in iPrint&Scan in advance. 3. [to Network] Press to access the Scan to Network function. (Wireless Status) Each icon in the following table shows the wireless network status: •...
Page 19 Press to access the WS Scan function. This product adopts the font of ARPHIC TECHNOLOGY CO., LTD. Auto Start Scan The Auto Start Scan feature allows you to start scanning automatically as soon a document is placed in the ADF. To use Auto Start Scan, you must first create an Auto Start Scan Shortcut and then enable the Auto Start Scan setting in General Setup: 1.
Page 20 Related Information • Introduction to Your Brother Machine...
Page 21: Enter Text On Your Brother Machine
> Enter Text on Your Brother Machine Enter Text on Your Brother Machine Related Models: ADS-3300W When you must enter text on your Brother machine, a keyboard appears on the touchscreen. • The characters that are available may differ depending on your country.
Page 22: Access Brother Utilities (Windows)
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
Page 23: Uninstall The Brother Software And Drivers (Windows)
• Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers.
Page 24: Paper Handling
Home > Paper Handling Paper Handling • Document Specifications • Load Documents...
Page 25: Document Specifications
Home > Paper Handling > Document Specifications Document Specifications • Acceptable Documents • Unacceptable Documents • Carrier Sheet Recommendations • Notes for Using Carrier Sheets...
Page 26: Acceptable Documents
Home > Paper Handling > Document Specifications > Acceptable Documents Acceptable Documents Do not load documents of varying page thickness or paper quality at the same time. Standard Paper Width 2.0 in. to 8.5 in. (50.8 mm to 215.9 mm) Length 2.0 in.
Page 27: Unacceptable Documents
• The surface of the document may be damaged when scanning glossy papers such as photographs. • The damage caused by using any unacceptable documents with your Brother machine may not be covered under warranty. Related Information •...
Page 28 Home > Paper Handling > Document Specifications > Unacceptable Documents > Document Areas That Should Not Be Perforated Document Areas That Should Not Be Perforated Avoid perforating or punching holes in the shaded area shown in the illustration. Doing so will cause a scanning error.
Page 29 Home > Paper Handling > Document Specifications > Unacceptable Documents > Scan a Mixed Batch Scan a Mixed Batch The following conditions apply when scanning a mixed batch of documents with different paper weights, friction coefficients, or sizes. Make sure to test a few sheets first to check if the documents can be scanned. Paper direction Align the direction of the paper fiber with the feed direction.
Page 30 Related Information • Unacceptable Documents...
Page 31: Carrier Sheet Recommendations
Home > Paper Handling > Document Specifications > Carrier Sheet Recommendations Carrier Sheet Recommendations Brother recommends using a optional Carrier Sheet to scan the following documents: • Documents with a carbon sheet attached • Documents written in pencil • Documents narrower than 2.0 in. (50.8 mm) •...
Page 32: Notes For Using Carrier Sheets
Do not leave documents in the Carrier Sheet for extended periods of time; the printing on the documents may bleed through onto the Carrier Sheet. • If you use any of the Unacceptable Documents and damage your Brother machine, it may not be covered under warranty. Related Information •...
Page 33: Load Documents
Home > Paper Handling > Load Documents Load Documents The ADF can hold multiple pages and feeds each sheet individually. Use 20 lb (80 g/㎡) paper and always fan the pages before placing them in the ADF. IMPORTANT • Make sure documents with ink or correction fluid are completely dry. •...
Page 34: Load Standard Size Documents
Home > Paper Handling > Load Documents > Load Standard Size Documents Load Standard Size Documents 1. Gently adjust the Paper Guides (1) to fit the width of your document. 2. Fan the pages several times along both the long edge and the short edge. 3.
Page 35 Related Information • Load Documents...
Page 36: Load Business Cards
Home > Paper Handling > Load Documents > Load Business Cards Load Business Cards 1. Gently adjust the Paper Guides (1) to fit the width of your document. 2. Place the card, face down, top edge first in the ADF between the Paper Guides until you feel it touch the inside of the machine.
Page 37: Load A Plastic Card
Home > Paper Handling > Load Documents > Load a Plastic Card Load a Plastic Card 1. Gently adjust the Paper Guides (1) to fit the width of your document. 2. Place the card, face down, top edge first in the ADF between the Paper Guides until you feel it touch the inside of the machine.
Page 38: Load Documents Longer Than Standard Size
Home > Paper Handling > Load Documents > Load Documents Longer than Standard Size Load Documents Longer than Standard Size Make sure documents with ink or correction fluid are completely dry. 1. Gently adjust the Paper Guides (1) to fit the width of your document. 2.
Page 39 Related Information • Load Documents...
Page 40: Load Non-Standard Size Documents
A Carrier Sheet is required when scanning documents of irregular size. The Carrier Sheet is not included with your machine and must be ordered separately. For more information, visit your local Brother website or contact your local Brother dealer. 1. Fold your document in half, as shown, and insert it into the optional Carrier Sheet.
Page 41 3. Place the Carrier Sheet in the ADF between the Paper Guides until you feel it touch the inside of the machine. To reduce the white space in the center of a scanned page, position the folded edge of the original document close to the edge of the Carrier Sheet.
Page 42: Load Receipts, Clippings, Photos, And Other Documents
A Carrier Sheet is required when scanning documents of irregular size. The Carrier Sheet is not included with your machine and must be ordered separately. For more information, visit your local Brother website or contact your local Brother dealer. 1. Insert the document into the optional Carrier Sheet.
Page 43 3. Place the Carrier Sheet in the ADF between the Paper Guides until you feel it touch the inside of the machine. Related Information • Load Documents...
Page 44: Scan
Home > Scan Scan • Before Scanning • Scan Using the Scan Functions on Your Brother Machine • Scan from Your Computer (Windows) • Scan from Your Computer (Mac)
Page 45: Before Scanning
Application Features Available Operating System How to Access (OS) Windows Mac Mobile Brother iPrint&Scan Allows you to perform basic For Windows: Go to scanning and use advanced scan your model's workflows. Downloads page at support.brother.com. For Mac: Go to the App Store.
Page 46: Scan Using The Scan Functions On Your Brother Machine
Home > Scan > Scan Using the Scan Functions on Your Brother Machine Scan Using the Scan Functions on Your Brother Machine • Save Scanned Documents on Your Computer • Save Scanned Documents Using Scan to Workflow Function • Save Scanned Documents to a USB Flash Drive •...
Page 47: Save Scanned Documents On Your Computer
Your Computer Save Scanned Documents on Your Computer >> ADS-3100 >> ADS-3300W ADS-3100 Use Brother iPrint&Scan to change scan settings, such as resolution, file size or color setting. • Windows Go to your model's Downloads page at support.brother.com to download the latest application.
Page 48 Related Topics: • Change Scan Settings Using Brother iPrint&Scan...
Page 49: Save Scanned Documents Using Scan To Workflow Function
Using Scan to Workflow Function Save Scanned Documents Using Scan to Workflow Function Related Models: ADS-3300W It is necessary to set up the Scan to Workflow settings using Brother iPrint&Scan (for Windows and Mac) in advance. 1. Load your document.
Page 50: Save Scanned Documents To A Usb Flash Drive
Click Tools in the left navigation bar, and then click Remote Setup. • In the Finder menu bar, click Go > Applications > Brother, select your model name, and then double- click the Brother Remote Setup icon. If the Discover Devices dialog box appears, select your model name and then click Connect.
Page 51 3. Click OK to close the Remote Setup window. 4. Insert a USB flash drive into the machine. 5. Load your document. 6. Press (Scan to USB) on the control panel. The machine starts scanning, and then the scanned data is saved on the USB flash drive. ADS-3300W 1.
Page 52 4. Press [OK]. 5. Press [Start]. The machine starts scanning, and then the scanned data is saved on the USB flash drive. Related Information • Scan Using the Scan Functions on Your Brother Machine Related Topics: • Access Web Based Management...
Page 53: Send Scanned Data To An Email Recipient
Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Send Scanned Data to an Email Recipient Send Scanned Data to an Email Recipient Related Models: ADS-3300W Send scanned data directly from your machine to an email recipient without using a computer. This function allows your machine to scan documents and send them to an email address without your machine being connected to a computer.
Page 54 Factory Reset To save the settings as a shortcut, press [Save as Shortcut]. 6. Press [OK]. 7. Press [Start]. The machine starts scanning. Related Information • Scan Using the Scan Functions on Your Brother Machine • Use TX Verification Mail...
Page 55 • This Brother machine cannot receive email messages. To use the TX Verification feature, you must redirect the return notification to a different email address. Configure the email address using Web Based Management. Access Web Based Management, go to the navigation menu, and then click E- mail >...
Page 56: Set Up The Address Book
Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Set Up the Address Book Set Up the Address Book Related Models: ADS-3300W The Address Book feature lets you select an email address to send the scanned data directly.
Page 57 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Set Up the Address Book > Register an Email Address Using Web Based Management Register an Email Address Using Web Based Management Related Models: ADS-3300W You can register up to 300 email addresses and enter a name for each address.
Page 58: Scan To Ftp
Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to FTP Scan to FTP Related Models: ADS-3300W Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations.
Page 59 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Related Models: ADS-3300W Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location.
Page 60 Option Description Document Size Select your document size from the list. This is necessary to make sure the scanned file is the correct size. Margin Settings Adjust your document's margins. File Size Select your file size. Skip Blank Page Select the On option to remove blank pages of the document from the scanning results.
Page 61 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server Related Models: ADS-3300W 1. Load your document. 2. Press d or c to display [to FTP/SFTP], and press it.
Page 62: Scan To Ssh Server (Sftp)
Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to SSH Server (SFTP) Scan to SSH Server (SFTP) Related Models: ADS-3300W Uses the Secure Shell Protocol to establish a private and safe data stream when scanning documents to a network destination.
Page 63 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to SSH Server (SFTP) > Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile Related Models: ADS-3300W Set up a Scan to SFTP Profile to scan and upload scanned data directly to an SFTP location.
Page 64 Option Description Quality Select a quality setting. When Auto is selected, you can adjust the detection level of color from the Auto Color detect adjust drop- down list. File Type Select the file type you want to use for the scanned document. Document Size Select your document size from the list.
Page 65 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to SSH Server (SFTP) > Create a Client Key Pair Using Web Based Management Create a Client Key Pair Using Web Based Management Related Models: ADS-3300W 1.
Page 66 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to SSH Server (SFTP) > Export a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management Related Models: ADS-3300W 1.
Page 67 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to SSH Server (SFTP) > Import a Server Public Key Using Web Based Management Import a Server Public Key Using Web Based Management Related Models: ADS-3300W 1.
Page 68 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to SSH Server (SFTP) > Upload Scanned Data to an SFTP Server Upload Scanned Data to an SFTP Server Related Models: ADS-3300W 1. Load your document.
Page 69: Scan To Network
Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to Network Scan to Network Related Models: ADS-3300W Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to Network destinations.
Page 70 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to Network > Set up a Scan to Network Profile Set up a Scan to Network Profile Related Models: ADS-3300W Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server.
Page 71 Option Description Document Separation Split a scanned image. When multiple documents have been scanned, you can split up and save documents separately by using this function. You can also set the number of pages to split a document by. Color/Gray TIFF Compression Select the compression TIFF file type for a color/gray document.
Page 72 Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Scan to Network > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server Related Models: ADS-3300W 1. Load your document. 2. Press d or c to display [to Network], and press it.
Page 73: Web Services For Scanning On Your Network (Windows 7, Windows 8.1 And Windows 10)
Web Services for Scanning on Your Network (Windows 7, Windows 8.1 and Windows 10) Related Models: ADS-3300W The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services. •...
Page 74 Make sure you have installed the Brother software and drivers. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices. •...
Page 75 Your Network (Windows 7, Windows 8.1 and Windows 10) > Scan Using Web Services from the Brother Machine (Windows 7, Windows 8.1 and Windows 10) Scan Using Web Services from the Brother Machine (Windows 7, Windows 8.1 and Windows 10) Related Models: ADS-3300W If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD.
Page 76 The Scan Profiles dialog box appears. 3. Select the scan profile you want to use. 4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button.
Page 77: Change Scan Settings Using Brother Iprint&Scan
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 78: Restrict Scan Functions From External Devices
Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Restrict Scan Functions from External Devices Restrict Scan Functions from External Devices Related Models: ADS-3300W This feature allows you to restrict scan functions from external devices.
Page 79: Scan From Your Computer (Windows)
> Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application.
Page 80: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications
5. From the available Scanners list, select TWAIN: TW-Brother ADS-XXXXX or TWAIN: TW-Brother ADS- XXXXX LAN (where XXXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has "WIA" as the prefix.
Page 81 9. Adjust the settings in the Scanner Setup dialog box, if needed. 10. Click the Document Size drop-down list, and then select your document size. 11. Click PreScan to preview your image and crop unwanted portions before scanning. 12. Click Start. The machine starts scanning.
Page 82 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) • Note that the item names and assignable values will vary depending on the machine. •...
Page 83 • Auto Automatically detects whether the document uses color and generates a scanned image of it. For documents that mix color and black and white pages, color pages will be scanned in Color mode, while black and white pages will be scanned in Black & White mode. •...
Page 84 • Detect End of Page (ADF) Detects the end of page and automatically adjusts the size of a page when the length of the document is shorter than the Document Size selected. • Margin Settings This feature allows you to add or remove a specific margin (from -0.12 in. to 0.12 in. (-3 mm to 3 mm)) at the edge of the image.
Page 85 Make the characters of the original sharper. Moire Reduction Reduce the moiré pattern, or cross-hatching, in a scanned image. Vertical Streak Reduction Reduce the vertical streaks in a scanned image. The following items can be selected when scanning color or gray images: Color Tone Adjustment Edge Emphasis •...
Page 86 Select this option to scan additional documents using the same settings when a scan has been completed. It is useful when you are scanning more documents than the ADF can hold or when you are scanning several documents at once. (ADS-3100) Auto is available only when using the USB connection. • Additional Functions...
Page 87 Barcode Detection The machine reads the barcode printed on the scanned image. Specify the barcode type and detection area. • Barcode Detection is available when Layout is Off. • To scan and read barcodes, use a third-party application. The TWAIN driver alone cannot convert barcodes into data.
Page 88: Scan Using Windows Fax And Scan
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan Scan Using Windows Fax and Scan Windows Fax and Scan application is another option that you can use for scanning. Windows Fax and Scan uses the WIA scanner driver. 1.
Page 89 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Feeder (Scan one side) or Feeder (Scan both sides) option from the Source drop-down list.
Page 90 set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas.
Page 91: Scan Using Brother Iprint&Scan (Windows)
Click (Start) > All Programs > Brother iPrint&Scan. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine. 3. Click the Scan icon, and then follow the on-screen instructions to scan your documents.
Page 92: Scan From Your Computer (Mac)
> Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application. •...
Page 93: Scan Using Brother Iprint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
Page 94: Scan Using Twain-Compliant Applications (Mac)
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) Scan Using TWAIN-Compliant Applications (Mac) You can scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. 1. Load your document. 2.
Page 95 Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) The options and settings available vary depending on the machine. 1. Resolution Select a scanning resolution from the Resolution pop-up menu. Higher resolutions produce a finer scanned image but consume more memory and increase transfer time.
Page 96 3. Document Size Select the exact size of your document from a selection of preset scan sizes. If you select Custom, you can specify the document size. 4. Adjust Image Click the Adjust Image button for adjusting the image. • Brightness Set the Brightness level by moving the slider to the right or left to lighten or darken the image.If the scanned image is too light, set a lower brightness level and scan the document again.
Page 97: Scan Using Apple Image Capture (Ica Driver)
Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver) Scan Using Apple Image Capture (ICA Driver) Related Models: ADS-3100 Download and install the ICA driver at support.brother.com. You can also scan directly using the Image Capture application. Related Information •...
Page 98 Scan Using Apple Image Capture (ICA Driver) > Scan Using Apple Image Capture Scan Using Apple Image Capture Related Models: ADS-3100 1. Launch the Image Capture application. 2. Select the machine from the list on the left side of the screen. 3. Load your document.
Page 99 Scan Using Apple Image Capture (ICA Driver) > ICA Driver Settings ICA Driver Settings Related Models: ADS-3100 To adjust image capture settings, click Show Details. Item names and assignable values may vary depending on the machine. 1. Kind Allows you to select from Color, Black&White, or Text.
Page 100 9. Combine into single document Allows you to scan a document as one item and save it as one file when selecting PDF or TIFF for the file format. 10. Image Correction Depending on the Kind option selected, it allows you to configure the following settings: Kind Configurable Settings Color...
Page 101: Using Airprint Scanning
Home > Scan > Scan from Your Computer (Mac) > Using AirPrint Scanning Using AirPrint Scanning Related Models: ADS-3300W • Before Using AirPrint Scanning • Scan Using AirPrint Scanning...
Page 102 To use this feature, make sure your machine has the latest firmware. To check for the latest firmware upgrade, visit support.brother.com. • Make sure your Brother machine and Mac are connected either wirelessly or via a USB cable. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners.
Page 103 Scanning Scan Using AirPrint Scanning Related Models: ADS-3300W Before scanning, make sure your Brother machine is in the scanner list on your Mac. 1. Load your document. 2. Select System Preferences from the Apple menu. 3. Click Printers & Scanners.
Page 104: Network
Home > Network Network Related Models: ADS-3300W • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools...
Page 105: Supported Basic Network Features
• Network BRAdmin Light is available as a download from your model's Downloads page at support.brother.com. The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd". We recommend immediately changing the default password to protect your machine from unauthorized access.
Page 106: Configure Network Settings
Home > Network > Configure Network Settings Configure Network Settings Related Models: ADS-3300W • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...
Page 107: Configure Network Settings Using The Control Panel
Related Models: ADS-3300W To configure the machine for your network, use the control panel's [Network] menu selections. You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings. 1. Press [Settings] > [Network].
Page 108: Wireless Network Settings
Home > Network > Wireless Network Settings Wireless Network Settings Related Models: ADS-3300W • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Wireless LAN Error Codes...
Page 109: Use The Wireless Network
Wireless Network Settings > Use the Wireless Network Use the Wireless Network Related Models: ADS-3300W • Before Configuring Your Brother Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
Page 110 Ethernet for faster data transfer, or USB for the fastest throughput speed. • Although the Brother machine can be used in both a wired and wireless network, only one connection method can be used at a time. •...
Page 111 Related Models: ADS-3300W >> Windows >> Mac Windows 1. Download the installer from your model's Downloads page at support.brother.com. 2. Follow the on-screen instructions. 3. Select Wireless Network Connection (Wi-Fi), and then click Next. 4. Follow the on-screen instructions. You have completed the wireless network setup.
Page 112 All iOS or iPadOS supported devices including iPhone, iPad and iPod touch Download and install Brother Mobile Connect from the App Store. 2. Start Brother Mobile Connect, and then follow the on-screen instructions to connect your mobile device to your Brother machine.
Page 113 12345 If your router uses WEP encryption, enter the Network Key (Password) used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [Find Wi-Fi Network].
Page 114 Press [OK], and then your machine automatically tries to connect to your wireless network. If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your machine, go to your model's Downloads page at support.brother.com. Related Information •...
Page 115 Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a ™ Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 116 10. Click Close. If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your machine, go to your model's Downloads page at support.brother.com. Related Information •...
Page 117: Use Wi-Fi Direct
® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct Related Models: ADS-3300W • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure Your Wi-Fi Direct Network Manually •...
Page 118 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1. Mobile device 2. Your Brother machine You can use Wi-Fi Direct with both a wired and a wireless network connection at the same time.
Page 119 Wi-Fi Direct function on (for more information, see your mobile device's user's guide). Press [OK] on your Brother machine. 3. When your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. When your mobile device connects successfully, the machine displays [Connected].
Page 120 ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: ADS-3300W If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually. 1.
Page 121: Enable/Disable Wireless Lan
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN Related Models: ADS-3300W 1. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [WLAN Enable]. 2. Do one of the following: • To enable Wi-Fi, select [On]. • To disable Wi-Fi, select [Off].
Page 122: Wireless Lan Error Codes
Home > Network > Wireless Network Settings > Wireless LAN Error Codes Wireless LAN Error Codes Related Models: ADS-3300W If the LCD displays an error message, locate the message in the table and use the recommended solution to correct the error. Error Code Problem and Recommended Solutions TS-01...
Page 123 Error Code Problem and Recommended Solutions TS-05 The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again: • Confirm the Network Name (SSID) and Network Key (Password). •...
Page 124 How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1. The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.
Page 125: Network Features
Home > Network > Network Features Network Features Related Models: ADS-3300W • Synchronize Time with the SNTP Server Using Web Based Management • Reset the Network Settings to Factory Default...
Page 126: Synchronize Time With The Sntp Server Using Web Based Management
Home > Network > Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management Related Models: ADS-3300W The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server.
Page 127 Home > Network > Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Related Models: ADS-3300W Configure the date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries.
Page 128 , if the navigation menu is not shown on the left side of the screen. 5. Select the SNTP checkbox to activate the settings. 6. Click Submit. 7. Click Yes to restart your Brother machine. 8. Next to the SNTP checkbox, click Advanced Settings and configure your settings as needed. Option...
Page 129 Related Information • Synchronize Time with the SNTP Server Using Web Based Management Related Topics: • Access Web Based Management...
Page 130: Reset The Network Settings To Factory Default
Home > Network > Network Features > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default Related Models: ADS-3300W You can use your machine's control panel or Web Based Management to reset the machine's network settings to its default factory settings.
Page 131: Brother Management Tools
Home > Network > Brother Management Tools Brother Management Tools Related Models: ADS-3300W Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools. Related Information •...
Page 132: Security
Home > Security Security Related Models: ADS-3300W • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use SNMPv3 • Use IEEE 802.1x Authentication for a Wired or a Wireless Network • Use Secure Function Lock 3.0 •...
Page 133: Before Using Network Security Features
Home > Security > Before Using Network Security Features Before Using Network Security Features Related Models: ADS-3300W Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
Page 134: Configure Certificates For Device Security
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security Related Models: ADS-3300W You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
Page 135: Supported Security Certificate Features
The following security certificate features can be used with the machine: • SSL/TLS communication • IEEE 802.1x authentication The Brother machine supports the following: • Pre-installed certificate Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS communication without creating or installing a different certificate.
Page 136: Step By Step Guide For Creating And Installing A Certificate
Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 137: Create A Self-Signed Certificate
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: ADS-3300W 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 138: Create Csr And Install A Certificate From A Certificate Authority (Ca)
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) Related Models: ADS-3300W If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Page 139 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) Related Models: ADS-3300W A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 140 Related Information • Create CSR and Install a Certificate from a Certificate Authority (CA) Related Topics: • Access Web Based Management...
Page 141 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine Related Models: ADS-3300W When you receive a certificate from a CA, follow the steps below to install it into the scan server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 142: Import And Export The Certificate And Private Key
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Related Models: ADS-3300W Store the certificate and private key on your machine and manage them by importing and exporting them. •...
Page 143 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key Related Models: ADS-3300W 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 144 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key Related Models: ADS-3300W 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 145: Import And Export A Ca Certificate
Configure Certificates for Device Security > Import and Export a CA Certificate Import and Export a CA Certificate Related Models: ADS-3300W You can import, export, and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 146 Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate Related Models: ADS-3300W 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 147 Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate Related Models: ADS-3300W 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 148: Manage Multiple Certificates
In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.
Page 149: Use Ssl/Tls
Home > Security > Use SSL/TLS Use SSL/TLS Related Models: ADS-3300W • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely Using SSL/TLS...
Page 150: Introduction To Ssl/Tls
Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Related Models: ADS-3300W Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a scan job, sent over a network, so anyone trying to capture it will not be able to read it.
Page 151 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS Related Models: ADS-3300W SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
Page 152 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS Related Models: ADS-3300W The primary benefit of using SSL/TLS is to guarantee secure scanning over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to scan confidential data securely.
Page 153: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS Related Models: ADS-3300W • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS •...
Page 154 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Related Models: ADS-3300W Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
Page 155 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS Related Models: ADS-3300W To manage your network machine securely, you must use management utilities with security protocols. •...
Page 156 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights Related Models: ADS-3300W The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
Page 157 6. Click Certificate error, and then click View certificates. 7. Click Install Certificate…. 8. When the Certificate Import Wizard appears, click Next. 9. Select Place all certificates in the following store, and then click Browse…. 10. Select Trusted Root Certification Authorities, and then click OK. 11.
Page 158: Use Snmpv3
Home > Security > Use SNMPv3 Use SNMPv3 Related Models: ADS-3300W • Manage Your Network Machine Securely Using SNMPv3...
Page 159: Manage Your Network Machine Securely Using Snmpv3
The scan server uses version 1 and version 2c of the SNMP protocol. You can use all read-write Brother applications in this mode. However, it is not secure since it will not authenticate access the user, and data will not be encrypted.
Page 160 Related Topics: • Access Web Based Management...
Page 161: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network Related Models: ADS-3300W • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 162: What Is Ieee 802.1X Authentication
IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
Page 163: Configure Ieee 802.1X Authentication For A Wired Or A Wireless Network Using Web Based Management (Web Browser)
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Related Models: ADS-3300W •...
Page 164 Option Description CA Cert. + ServerID The verification method to check the common name value of the server certificate, in addition to the CA reliability of the server certificate. 7. When finished with configuration, click Submit. Related Information • Use IEEE 802.1x Authentication for a Wired or a Wireless Network Related Topics: •...
Page 165: Ieee 802.1X Authentication Methods
ID and password. EAP-TTLS provides mutual authentication between the server and the client. Your Brother machine supports only MS-CHAPv2 as an internal authentication method. EAP-TLS Extensible Authentication Protocol-Transport Layer Security (EAP-TLS) requires digital certificate authentication both at a client and an authentication server.
Page 166: Use Secure Function Lock 3.0
Home > Security > Use Secure Function Lock 3.0 Use Secure Function Lock 3.0 Related Models: ADS-3300W • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management • Configure Public Mode for Secure Function Lock 3.0...
Page 167: Before Using Secure Function Lock 3.0
Carefully write down your password. If you forget it, you will have to reset the password stored in the machine. For more information about how to reset the password, contact Brother Customer Service. •...
Page 168: Configure Secure Function Lock 3.0 Using Web Based Management
Home > Security > Use Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management Related Models: ADS-3300W 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 169: Configure Public Mode For Secure Function Lock 3.0
Home > Security > Use Secure Function Lock 3.0 > Configure Public Mode for Secure Function Lock 3.0 Configure Public Mode for Secure Function Lock 3.0 Related Models: ADS-3300W Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users. Public users will not need to enter a password to access the features made available through Public Mode settings.
Page 170: Send An Email Securely
Home > Security > Send an Email Securely Send an Email Securely Related Models: ADS-3300W • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
Page 171: Configure Email Sending Using Web Based Management
Home > Security > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management Related Models: ADS-3300W We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
Page 172: Send An Email With User Authentication
Home > Security > Send an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Related Models: ADS-3300W Your machine supports the SMTP-AUTH method to send email via an email server that requires user authentication.
Page 173: Send An Email Securely Using Ssl/Tls
Home > Security > Send an Email Securely > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Related Models: ADS-3300W Your machine supports SSL/TLS communication methods. To use an email server that is using SSL/TLS communication, you must configure the following settings. We recommend using Web Based Management to configure SSL/TLS.
Page 174: Lock The Machine Settings From The Control Panel
Related Models: ADS-3300W Before turning on the machine's Setting Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service. •...
Page 175: Setting Lock Overview
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview Setting Lock Overview Related Models: ADS-3300W Use the Setting Lock feature to block unauthorized access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. Remote Setup will not launch when Setting Lock is set to On.
Page 176 Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Set or Change the Setting Lock Password Set or Change the Setting Lock Password Related Models: ADS-3300W 1. Press [Settings] > [General Setup] > [Setting Lock]. To change the password, press [Settings] >...
Page 177 Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Turn Setting Lock On or Off Turn Setting Lock On or Off Related Models: ADS-3300W Use the Setting Lock feature to block unauthorized access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password.
Page 178: Brother Iprint&Scan For Windows And Mac
Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview • Configure Scan to Workflow Settings Using Brother iPrint&Scan...
Page 179: Brother Iprint&Scan Overview
Use Brother iPrint&Scan for Windows and Mac to scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. You can use it to scan documents and check your machine’s status. The actual screen may differ depending on the version of the application.
Page 180: Configure Scan To Workflow Settings Using Brother Iprint&Scan
Download and install the iPrint&Scan Push Scan Tool at support.brother.com. Default settings have been configured for scanning from the machine. In the Brother iPrint&Scan home screen, click Machine Scan Settings > Select folder..., and save where applicable. Complete the process by following the on-screen instructions.
Page 181: Troubleshooting
Home > Troubleshooting Troubleshooting • Error and Maintenance Messages • Error and Maintenance Indications • Document Jam • If You Are Having Difficulty with Your Machine • Check the Serial Number • Reset Your Brother Machine...
Page 182: Error And Maintenance Messages
The most common error and maintenance messages are shown in the table below. You can correct most errors and clear routine maintenance messages yourself. If you need further information, go to your model's FAQs & Troubleshooting page at support.brother.com. Error Message...
Page 183 Error Message Cause Action See Related Information: Use Secure Function Lock 3.0. Insufficient USB The inserted USB flash drive is full. Press Close, and then do one of the Storage following: • Delete unused files or folders from the USB flash drive, and then try again. •...
Page 184 Replace the Roller Kit • Set up a Scan to Network Profile • Set up a Scan to FTP Profile • Set up a Scan to SFTP Profile • Document Jam • Configure Scan to Workflow Settings Using Brother iPrint&Scan...
Page 185: Error And Maintenance Indications
Error and Maintenance Indications Related Models: ADS-3100 The LED indications on the control panel are explained in this table. If there is an error that you cannot clear yourself, contact your Brother dealer or Brother Customer Service. Error Indicator Power Indicator Description The LED is off.
Page 186 If the Pick Up Roller or Brake Roller have been exceeded their usage limit, replace them and then reset the Roller Counter using Remote Setup. See Related Information: Replace the Roller Kit . For more information about errors, check your machine’s status in Brother iPrint&Scan (for Windows and Mac). Related Information •...
Page 187: Document Jam
Home > Troubleshooting > Document Jam Document Jam Documents can jam in the ADF unit if they are not inserted or fed correctly, if they are too long, or if multiple pages are fed at the same time (multifeed). 1. Remove any paper from the ADF that is not jammed. 2.
Page 188 Make sure the maximum number of pages is appropriate for your document. When using long paper, to avoid a paper jam, you must select the Long Paper option from the Document Size menu. Related Information • Troubleshooting Related Topics: • Error and Maintenance Indications •...
Page 189: If You Are Having Difficulty With Your Machine
You can correct most problems yourself. If you think there is a problem with your machine, check the topics below. If you need additional help, visit support.brother.com for the latest FAQs & Troubleshooting tips. Using non-Brother supplies may affect the scan quality, hardware performance, and machine reliability. • Scanning and Other Problems •...
Page 190: Scanning And Other Problems
Cause Suggestions TWAIN or WIA errors The TWAIN or WIA driver has not Make sure the Brother TWAIN or WIA driver is appear when starting to been selected as the primary source selected as the primary source in your scanning scan.
Page 191 Difficulties Cause Suggestions The document was not Paper dust has accumulated on the Clean the Brake Roller and Pick Up Roller. See fed. surface of the Pick Up Roller or Brake Related Information: Clean the Scanner and Roller. Rollers. Too many documents are loaded in Make sure you do not exceed the ADF's capacity.
Page 192 (Shortcut 21) are incorrect. (Shortcut 21). (ADS-3300W) Cannot Scan to The Scan to Workflow settings are not Configure the settings using Brother iPrint&Scan Workflow from the configured within Brother iPrint&Scan (for Windows and Mac). machine. (for Windows and Mac).
Page 193 Install the scanner driver. USB interface. Related Information • If You Are Having Difficulty with Your Machine Related Topics: • Clean the Scanner and Rollers • Use Secure Function Lock 3.0 • Acceptable Documents • Configure Scan to Workflow Settings Using Brother iPrint&Scan...
Page 194: Airprint Scanning Problems
AirPrint Scanning Problems Related Models: ADS-3300W Difficulty Suggestions My Brother machine is not displayed in the scanner list. Make sure your Brother machine is turned on. Make sure your machine and your Mac are correctly connected to the same network.
Page 195: Network Problems
If You Cannot Complete the Wireless Network Setup Configuration • Your Scanner Cannot Be Detected on the Network During Installation • Your Brother Machine Cannot Scan over the Network • If You Want to Check that Your Network Devices are Working Correctly...
Page 196 Brother machine or the mobile device. If you have checked and Turn your Brother machine off and back on. Then try to configure the Wi-Fi Direct tried all of the actions, but Wi-Fi Direct settings again.
Page 197 Related Information • Network Problems...
Page 198 The privacy separator on your Wi-Fi router may be enabled. Disable the privacy separator. Your Brother machine is placed Place your Brother machine within about 3.3 feet (1 meter) of the Wireless too far from the Wireless access access point/router when you configure the wireless network settings.
Page 199 • If You Want to Check that Your Network Devices are Working Correctly...
Page 200 Scan to Network Profile from Web Based Management. authentication, Network scanning cannot be used. If you have checked and tried all of the actions, but your machine still cannot scan, uninstall the Brother software and drivers and reinstall them.
Page 201 Related Information • Network Problems Related Topics: • Your Scanner Cannot Be Detected on the Network During Installation • If You Want to Check that Your Network Devices are Working Correctly...
Page 202 LCD displays Connection Failed, ask your network administrator if your IP address is valid. Check that you can "ping" the Ping the Brother machine from your computer using the IP address or the node name Brother machine from your in the Windows command prompt or Mac Terminal application: computer.
Page 203: Check The Serial Number
Click Tools in the left navigation bar, and then click Remote Setup. • In the Finder menu bar, click Go > Applications > Brother, select your model name, and then double- click the Brother Remote Setup icon. If the Discover Devices dialog box appears, select your model name and then click Connect.
Page 204 Related Information • Troubleshooting Related Topics: • Access Web Based Management...
Page 205: Reset Your Brother Machine
Click Tools in the left navigation bar, and then click Remote Setup. • In the Finder menu bar, click Go > Applications > Brother, select your model name, and then double- click the Brother Remote Setup icon. If the Discover Devices dialog box appears, select your model name and then click Connect.
Page 206: Routine Maintenance
Home > Routine Maintenance Routine Maintenance • Clean Your Brother Machine • Replace Supplies • Pack and Ship Your Brother Machine...
Page 207: Clean Your Brother Machine
Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Outside of the Machine • Clean the Scanner and Rollers...
Page 208: Clean The Outside Of The Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine 1. Press and hold to turn off the machine. 2. Wipe the Control Panel with a dry, soft, lint-free cloth to remove dust.
Page 209: Clean The Scanner And Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner and Rollers Clean the Scanner and Rollers A spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the scanner and rollers if a vertical line appears in the scanned data or if areas are missing in the scanned data.
Page 210 5. Press the upper left side of the Brake Roller Cover downward and pull it down. 6. Hold the Brake Roller shaft and pull it toward you, and then remove the Brake Roller by pulling it out and to the right. 7.
Page 211 After the glass strip is cleaned, the scanned sample shows a vertical vertical line is gone. line. Related Information • Clean Your Brother Machine Related Topics: • Error and Maintenance Indications • Document Jam •...
Page 212: Replace Supplies
Home > Routine Maintenance > Replace Supplies Replace Supplies • Replacement Supplies and Optional Accessories • Check Replacement Cycles for Your Supplies • Replace the Roller Kit...
Page 213: Replacement Supplies And Optional Accessories
These parts are available through Brother retailers. If you cannot find the part you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order parts directly from Brother. Visit us online for a complete selection of the Brother parts and supplies that are available for purchase.
Page 214: Check Replacement Cycles For Your Supplies
Click Tools in the left navigation bar, and then click Remote Setup. • In the Finder menu bar, click Go > Applications > Brother, select your model name, and then double- click the Brother Remote Setup icon. If the Discover Devices dialog box appears, select your model name and then click Connect.
Page 215 The LCD displays [Roller Count]. If the LCD indicates that it is time to replace the Pick Up Roller, we recommend ordering the replacement Roller Kit so that you have it available. Related Information • Replace Supplies Related Topics: • Access Web Based Management...
Page 216: Replace The Roller Kit
Home > Routine Maintenance > Replace Supplies > Replace the Roller Kit Replace the Roller Kit Your machine is equipped with a scan counter that automatically counts how many times the machine has scanned. After approximately 100,000 scans, you may need to replace the Roller Kit. After replacing the rollers, reset the Usage Counter so that the machine starts counting from 0.
Page 217 4. Remove both Pick Up Rollers. 5. Fit the new Lower Pick Up Roller into the opening, and then slide it to the left onto the shaft. 6. Fit the new Upper Pick Up Roller into the opening, and then slide it to the left onto the shaft. 7.
Page 218 8. Turn the machine around, as shown. CAUTION Some areas of the machine can cause injury if the Front Cover (shaded area shown) is closed with force. Be careful when placing your hand in or near the shaded area. 9. Press the upper left side of the Brake Roller Cover downward and pull it down. 10.
Page 219 (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup. In the Finder menu bar, click Go > Applications > Brother, select your model name, and then double-click the Brother Remote Setup icon.
Page 220 c. When the LCD displays a confirmation message, press [Yes]. d. Press Related Information • Replace Supplies Related Topics: • Error and Maintenance Indications...
Page 221: Pack And Ship Your Brother Machine
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
Page 222 (The original packing material may differ depending on your country.) If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all the separate parts (for example: power cord) and printed materials to use with your “Exchange”...
Page 223: Machine Settings
Home > Machine Settings Machine Settings • Change Machine Settings from the Control Panel • Change Machine Settings from Your Computer...
Page 224: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel Related Models: ADS-3300W • In the Event of Power Failure (Memory Storage) • Change the General Settings from the Control Panel •...
Page 225: In The Event Of Power Failure (Memory Storage)
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) Related Models: ADS-3300W • Your menu settings are stored permanently and, in the event of a power failure, will not be lost. •...
Page 226: Change The General Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel > Change the General Settings from the Control Panel Change the General Settings from the Control Panel Related Models: ADS-3300W Purpose Operation Description Adjust the LCD Backlight Brightness Adjust the brightness of the LCD Settings >...
Page 227 Purpose Operation Description Display scan results Set the LCD to display how many Settings > General Setup > pages are scanned and how many Display Scan Result are skipped. Turn the Auto Start Scan Mode On Scanning starts automatically using Settings >...
Page 228: Save Your Favorite Settings As A Shortcut
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Related Models: ADS-3300W • Add Shortcuts • Change or Delete Shortcuts...
Page 229 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts Related Models: ADS-3300W Use the Shortcuts feature to create shortcuts for frequently used operations, such as Scan to USB, Scan to Email Server, Scan to Network, and Scan to FTP/SFTP.
Page 230 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Change or Delete Shortcuts Change or Delete Shortcuts Related Models: ADS-3300W 1. Press [Settings] > [Shortcut Settings], and select the Shortcut you want to change. 2.
Page 231: Change Machine Settings From Your Computer
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup...
Page 232: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Related Models: ADS-3300W • What is Web Based Management? • Access Web Based Management •...
Page 233 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Related Models: ADS-3300W Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 234 In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 235 After configuring the settings, click Logout. Start from Brother Utilities (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click Tools in the left navigation bar, and then click Machine Settings.
Page 236 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management Related Models: ADS-3300W The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
Page 237: Change The Machine Settings Using Remote Setup
The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
Page 238 > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) Remote Setup (Windows) • Set Up the Brother Machine Using Remote Setup (Windows) • Change the General Settings Using Remote Setup...
Page 239 Set Up the Brother Machine Using Remote Setup (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.
Page 240 Related Information • Remote Setup (Windows) Related Topics: • Access Web Based Management...
Page 241 Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Change the General Settings Using Remote Setup Change the General Settings Using Remote Setup Purpose Operation (Windows/Mac) Description Set the Date and Time General Setup >...
Page 242 > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) • Set Up the Brother Machine Using Remote Setup (Mac) • Change the General Settings Using Remote Setup...
Page 243 Set Up the Brother Machine Using Remote Setup (Mac) Download and install the Remote Setup at support.brother.com. 1. In the Finder menu bar, click Go > Applications > Brother, select your model name, and then double-click the Brother Remote Setup icon.
Page 244 Apply Click to upload data to the machine without exiting the Remote Setup Program. All Devices Click to return to the device selection screen. 3. When finished, click OK. Related Information • Remote Setup (Mac) Related Topics: • Access Web Based Management...
Page 245 Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Change the General Settings Using Remote Setup Change the General Settings Using Remote Setup Purpose Operation (Windows/Mac) Description Set the Date and Time General Setup >...
Page 246: Appendix
Home > Appendix Appendix • Specifications • Brother Help and Customer Support...
Page 247: Specifications
(Typical outline view) * : 11.79 in. (299.5 mm) ** : 11.41 in. (290.0 mm) *** : 24.81 in. (630.4 mm) Weights ADS-3100: 5.7 lb (2.60 kg) ADS-3300W: 5.9 lb (2.68 kg) Temperature Operating 41°F to 95°F (5°C to 35°C)
Page 248 Gray Scale 256 levels Max. Speed For detailed specifications, visit www.brother.com. For the latest driver updates for the version of macOS you are using, visit support.brother.com. Direct Scan Feature (Scan to USB) Specifications Compatible Media USB flash drive Interface Interface USB 2.0 Hi Speed...
Page 249 Third-party USB ports are not supported. Network Specifications (ADS-3300W) You can connect your machine to a network for Network Scanning. Also included is Brother BRAdmin Light Network Management software. WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES), WPA3-SAE (AES) Wireless Network Security...
Page 250 14SE supports Windows 7 SP1, Windows 8.1 and Windows 10. ™ Kofax Power PDF supports Windows 7 SP1, Windows 8.1 and Windows 10. For the latest driver updates, visit support.brother.com. All trademarks, brand and product names are property of their respective companies. ADS-3300W only ADS-3300W only Related Information •...
Page 251: Brother Help And Customer Support
For the location of a Brother authorized service center, visit www.brother.ca/support. Ordering Accessories and Supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother.
Page 252 Related Information • Appendix...
Page 253 USA/CAN Version A...

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