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Troubleshooting
Day Camera
Problem
Camera will not register
with the Wireless System
Controller
No camera picture
P
oor picture quality
Motion events are
not
tr
iggered
Audio problems
Wireles
s Door/Wind
Problem
LED does not light up
Wireless System Controller
does not recognize the
sensor during discovery
Events are not triggered.
Sensor continually sends
an event
Solution
•
Ensure that the Wireless System Controller is powered and online.
•
Ensure that you are pressing the Discovery button.
•
Reposition the camera closer to the Wireless System Controller.
•
Try a hard reset by holding down the Discovery bu
camera.
•
Ensure that the Wireless System Controller is powered and onlin
•
Ensure that you have the proper camera selected.
•
Reposition the camera closer to the Wireless System Controller.
•
Ensure that you are using the proper power supply.
•
Make sure the proper
(Motorola homesight™ User Guide).
•
Make sure your camera viewing area has proper lighting.
•
Try another location.
•
Select other operating channels on other 2.4 GHz devices. See the homesigh
User Guide for details.
•
Be sure there is no conflict with your WiFi network. See the homesight User
Guide for details.
•
Ensure that the camera is not positioned behind glass
triggered by changes in heat. Any material such as gl
the camera from detecting heat changes (movement).
•
Ensure that the camera head is positioned properly.
•
Make sure the speaker volume is turned up when playing back the video clip.
•
Make sure the sound is within
•
Does the computer have a sound card and are the speakers activated and loud
enough?
ow Sens
or
Solution
•
Ensure the batteries are properly inserted with the correct polarity.
•
Ensure you are using fully charged AAA batteries.
•
Ensure sensor is powered. Position the sensor in closer proximity to your
Wireless System Controller and try again. Ensure there are no other wirele
devices interfering with the sensor. The sensor transmits on the 418
frequency.
•
Ensure that the sensor registered with your Wireless System Controller.
•
Ensure that you have the proper settings configured for the sensor.
•
Ensure that you have the proper settings configured for the sensor. For
example, confirm you have armed the sensor.
•
The sensor can be configured so that it can send an event when the contacts
are closed or when they are opened.
camera quality settings are configured when viewing
the microphone range (6–10 feet).
8
tton while turnin
g on the
e.
.
The motion sensor is
ass that "insulates" keeps
ss
MHz
t
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