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Motorola V60v User Manual

Motorola v60v: user guide
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  • Page 3 PCS Service www.sprintpcs.com Copyright © 2004 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the diamond logo design, and all other Sprint marks referenced herein are trademarks of Sprint Communications Company L.P. All other trademarks are the property of their respective owners.
  • Page 4 1-800-461-4575 (Canada) www.motorola.com (United States) www.motorola.ca (Canada) MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2004. Software Copyright Notice...

  • Page 5: Table Of Contents

    Table of Contents Safety and General Information ..... . I How to Use This Guide ......i Getting Advanced Phone and Service Information .
  • Page 6 Who is Covered? ........62 What Will Motorola Do? ....... 62 How to Obtain Warranty Service or Other Information .

  • Page 7: Safety And General Information

    Your Motorola phone is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
  • Page 8 Motorola may exceed RF energy exposure guidelines. If you do not use one of the body-worn accessories approved or supplied by Motorola, and are not using the phone held in the normal use position, ensure the phone and its antenna are at least 1/16 inch (1.5 centimeters) from your body when transmitting.
  • Page 9 RF Energy Interference/Compatibility Nearly every electronic device is susceptible to RF Note: energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your phone may cause interference. Facilities Turn off your phone in any facility where posted notices instruct you to do so.
  • Page 10 Responsible driving best practices may be found in the “Wireless Phone Safety Tips” at the end of this manual and at the Motorola website: Operational Warnings For Vehicles With an Air Bag Do not place a phone in the area over an air bag or in the air bag deployment area.
  • Page 11 (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Use only Motorola original batteries and chargers.
  • Page 12 Your battery or phone may contain symbols, defined as follows: Symbol Important safety information will follow. Your battery or phone should not be disposed of in a fire. Your battery or phone may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
  • Page 13 eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions: Do not play or use a flashing-lights feature if you are tired or need sleep. Take a minimum of a 15-minute break hourly. Play in a room in which all lights are on.
  • Page 14 VIII...

  • Page 15: How To Use This Guide

    How to Use This Guide Thank you for choosing PCS Service from Sprint. Sprint has the most complete, all-digital wireless network in the nation. Depend on it. With PCS Service, we give you what you really want from a wireless service provider - clear calls, easy-to-understand service plans, and self-servicing options for managing your account.

  • Page 16: Getting Advanced Phone And Service Information

    Getting Advanced Phone and Service Information This guide covers your phone’s basic features and services. To learn how to use all the advanced features of your phone and service, visit your account management page with your PCS Phone Number and password. There, under the “My Phone & Plan”...

  • Page 17: Getting Started

    Getting Started Activating and Using PCS Service...
  • Page 18 Have these things ready before you call to activate your PCS Service •Your PCS Phone (Make sure it’s fully charged) •Your Social Security number •Your driver’s license number •Your Electronic Serial Number (also known as ESN; refer to step 4 on page 4 to locate the number) •The city and state where your phone will primarily be used •A pen...
  • Page 19 PCS Service), you can get a sub-account www.sprintpcs.com password at My Account Password is: _________________________ You’ll create your voicemail password when you set up your voicemail. My Voicemail Password is:_________________________ Note: The V60v does not currently support Vision services. www.sprintpcs.com and to use when...
  • Page 20 Finding your phone’s ESN The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. If you set up service using your PCS Phone, the network automatically communicates the ESN to Sprint. You’ll only need this number when you’re calling Sprint to set up your service from a phone other than your new PCS Phone.
  • Page 21 Follow these easy steps to continue enjoying your new PCS Service: •Keep track of your minutes Dial .from your PCS Phone (normal airtime usage charges will apply) or sign on to www.sprintpcs.com have currently used within your service plan. •Make payments If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on.
  • Page 22 •The first time your service has been turned off, you will be connected to PCS Customer Solutions, where you may speak with a live PCS Clear Pay Program Specialist for further details and to pay your balance to get your service turned back on.

  • Page 23: Understanding Your Pcs Service Plan

    Understanding your PCS Service Plan Use the following forms to record your PCS Service Plan and to familiarize yourself with its features and options. PCS Free & Clear Plans Monthly Service Charge ..$__________ Anytime Minutes .
  • Page 24 PCS Advantage Agreement I have agreed to a PCS Advantage Agreement. ___ One-year agreement ___ Two-year agreement I have opted not to sign a PCS Advantage Agreement. $______ Monthly fee Note: Your agreement for wireless service with Sprint is made up of the service plan you choose and the Terms and Conditions of Service that can be found on page 34 of this guide.

  • Page 25: Pcs Service Areas

    PCS Service Areas Only Sprint built the largest all-digital, all-PCS nationwide network with advanced multimedia services reaching more than 240 million people for clarity you can see and hear. To find out where you can use your new phone, check out the most up-to-date coverage maps at www.sprintpcs.com Quick, easy options to manage your...
  • Page 26 Find out about PCS Products and Services Learn how to set up your voicemail And more •Use your PCS Phone – press Once connected, you can: Access a summary of your service plan Find out the number of minutes remaining in your plan for the current invoice cycle Access information about your most recent invoice Find out when your last payment was received...

  • Page 27: Basics Of Your Pcs Phone

    Basics of Your PCS Phone...

  • Page 28: Your New Pcs Phone

    Your New PCS Phone 1. Soft Keys 2. Volume Keys 3. Talk Key 4. Navigation Key 5. Message Key 6. Smart Key 14. External Display 7. Earpiece 12. Main Display 11. Status Light 10. Voice Key 9. End (Power) 8. Back Key 7.

  • Page 29: Your Phone's Features

    Your Phone’s Features Soft Keys (Left and Right): Perform functions identified by the left or right display prompt. Volume Keys: Adjust earpiece and ringer volume, mute the incoming call alert, and scroll up or down through menus and lists. Talk Key: Place calls, answer calls, and view the recently dialed calls list.
  • Page 30 Main Display: Displays the phone’s main menu, features, and modes. Earpiece: Hear the caller’s voice and voice prompts. External Display: When the flip is closed, the external display shows the phone status. The external display clears when you open the flip.

  • Page 31: Turning Your Phone On And Off

    Turning Your Phone On and Off Turning Your Phone On Press for two seconds. (The phone will display “Searching for Service” until it locates a signal, then it will automatically enter standby mode - the phone’s idle state. At this point, you’re ready to begin making and receiving calls.) Turning Your Phone Off Press...

  • Page 32: Using The Battery And Charger

    Using the Battery and Charger Installing and Removing the Battery Remove the battery from its protective clear plastic case. If the phone’s battery door is already in place, push down on the battery door release latch and lift the battery door off of the phone. Insert the battery, printed arrow down, into the battery compartment.

  • Page 33: Making And Answering Calls

    Making and Answering Calls Making Calls Make sure your phone is on. Enter a phone number. (If you make a mistake while dialing, press Press and hold Press When you’re finished, press Answering Calls Make sure your phone is on. (If your phone is off, incoming calls go to your voicemail.) When your phone rings and/or vibrates, press When you’re finished, press...

  • Page 34: Entering Text

    Entering Text Your PCS Phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are required to enter text (for example, when entering a Phone Book entry or when using the phone’s messaging features). To activate a text mode, press entry screen and select the text mode from the Entry Method menu: When you display a screen where you can enter text,...

  • Page 35: Controlling Your Roaming Experience

    Controlling Your Roaming Experience Your phone is dual band/tri mode, which means you can make and receive calls while on the enhanced Sprint Nationwide PCS Network and you can also roam on other analog and 1900 and 800 MHz digital networks where we’ve implemented roaming agreements with other carriers.

  • Page 36: Call Guard

    Call Guard Call Guard reminds you when you are making or receiving a roaming call and requires you to take additional steps before placing or answering roaming calls. These additional steps are not required when you make or receive calls while on the Sprint Nationwide PCS Network, or if your PCS Service Plan includes roaming.

  • Page 37: Using Your Phone Book

    Using Your Phone Book Saving Phone Numbers Enter a phone number. (Save) or press Press Choose “New Entry” or “Existing Entry”. Press (OK) or Use the through the type of number that you want, and then press next item. Use the through the speed dial number that you want, and then press to the next item.

  • Page 38: Finding Phone Numbers

    To store the entry, press displayed.) Finding Phone Numbers Press Select Phone Book and press Select Find Name and press Enter the name or part of the name. (All matched entries will be displayed.) Use the navigation key to select the entry and press Press To display the internal Phone Book entry that contains the phone number and to display the details...

  • Page 39: Changing Your Phone's Settings

    Changing Your Phone’s Settings You can customize many of your phone’s functions, from display and sounds to messaging and security, through the Settings menu. Below are just a few examples of how to navigate and use the Settings menu. Changing the Greeting (Menu) or Press Select Settings and press...

  • Page 40: Adjusting Volume During A Conversation

    Adjusting Volume During a Conversation Press the volume keys on the side of your phone during the call. TTY Use With PCS Service From Sprint A TTY (also known as a TDD or Text Telephone), is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.
  • Page 41 Important Sprint recommends that TTY users make emergency calls by other means including Telecommunications Notice: Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs) rendering some communications unintelligible.

  • Page 42: Sending And Receiving Messages

    Sending and Receiving Messages Setting Up Your Voicemail Press and hold Follow the system prompts to create your pass code and record your greeting. Retrieving Your Voicemail Messages Press and hold Accessing Your Voicemail From Another Phone Dial your PCS Phone Number. Press Enter your pass code.

  • Page 43: Pcs Service Features

    PCS Service Features Call Waiting To respond to an incoming call while you’re on a call: Put your first call on hold and answer the second call, by pressing again.) - or - End your first call and answer the incoming call by pressing , followed by Call Forwarding...

  • Page 44: Pcs Voice Commandsm

    To place a three-way call: Enter a number you wish to call and press Once you have established the connection, dial the second number you wish to call and press puts the first call on hold and dials the second number.) When you’re connected to the second party, press once more to begin your three-way call.
  • Page 45 Making a call with PCS Voice Command Press . (You’ll hear a tone followed by the prompt “Ready.”) After the prompt, say “Call” and the name of the person or the number you want to call. (Your request will be repeated and you will be asked to verify.) Say “Yes”...

  • Page 46: Your Phone's Special Features

    Your Phone’s Special Features Datebook Your Scheduler helps organize your time and reminds you of important events. Alarm This option allows you to set the alarm to ring at a specific time when your phone is switched on. You can set one or more alarms.

  • Page 47: Accessories For Your Phone

    Accessories for Your Phone Standard Battery Provides up to 150 minutes of continuous talk time or up to 103 hours of continuous standby time. Vehicle Power Adapter This charging option enables you to power your phone and charge the battery at the same time. Plugs into any vehicle charging port.

  • Page 49: Terms & Conditions

    Terms & Conditions...

  • Page 50: Terms And Conditions & Warranty Information

    Terms and Conditions & Warranty Information Terms and Conditions of Services (Effective as of November 2003 until replaced) Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services. The terms and conditions included with your PCS Phone may not be the most current version.
  • Page 51 changes. If we change a material term of the Agreement and that change has a material adverse effect on you, you may terminate the Agreement without an early termination fee by calling 1-888-211- 4727 within 30 days after the invoice date of the first invoice your receive after the changes go into effect.
  • Page 52 charges for Services and is your Service Plan until that Service Plan is changed, you switch to a different Service Plan, or your Services terminate. Based on your credit rating or other factors, we may require that you make a deposit, prepayment, or a series of deposits or prepayments, or be subject to an account spending limit, before Services are activated or maintained.
  • Page 53 Termination. General. Regardless of whether you have a Non-Term or a Term Service Plan, we may terminate or suspend Services to you without liability if: (1) you breach any provision of this Agreement (including if you fail to pay any charges for Services); or (2) you fail to pay any charges due us for equipment or otherwise.
  • Page 54 Phone Activation Fee. You may be required to pay a non-refundable phone activation fee when you activate a new Number, have us switch a Number to a different phone, have your current Number changed, we activate a different phone on your existing account or your Service Plan says so.
  • Page 55 charges. You cannot receive incoming calls while using third generation services. Data usage will be measured in kilobytes and will be rounded up to the next whole kilobyte. Kilobyte usage will be rounded up to the next full cent. Rounding up will occur at the end of each separate session or each clock hour (at the top of each hour), if the session spans more than 1 clock hour.
  • Page 56 regard to third-party Premium Services. In certain instances, subject to the terms of the content purchased, we may delete premium and non- premium items downloaded to available storage areas (e.g., your vault), including any pictures, games and other content. We may limit the amount of Premium Services you may purchase in a specific timeframe (month, week, day, or other time period).
  • Page 57 Voice Command feature. Airtime and applicable long distance charges for a call completed from your Number using the Voice Command feature begin when you press or activate the TALK or similar key(s) and end when your call is terminated by hitting the END key or by returning to the Voice Command platform.
  • Page 58 including attorneys' fees and expenses, the fees of any collection agency and court costs. If we act as an invoicing agent for a third-party service provider, payments received are first applied to amounts due and owing to us and any remaining amounts are applied to sums due and owing to the third-party service provider.
  • Page 59 any past due balance and the minimum amount by any method authorized by Sprint. Contact PCS Customer Service Solutions for information about authorized methods of making these payments. We may charge you a fee for calls that involve our live customer care services.
  • Page 60 during that period, we may charge a servicing fee against the deposit balance. Any money held during this one-year period will not accrue interest for your benefit. You forfeit any portion of the money left after the one-year period. Wireless Web and Voice Portal Services. Wireless Web Services are part of the Services that can be obtained through Sprint.
  • Page 61 document. Any tax exemption applies only from the date we receive a valid tax-exempt document. We also invoice you for fees that we collect and remit to the government such as Universal Service, and for surcharges that we collect and keep to pay for the costs of complying with government mandates such as number pooling and portability, and Enhanced 911 service.
  • Page 62 You are responsible for all charges for Services provided to the Number for the lost or stolen equipment before you notify us of the loss or theft. We will deactivate Services to the Number upon notification to us of any loss or theft. You may be required to provide evidence of the loss or theft (for example, a police report or sworn statement).
  • Page 63 answering agency. Therefore, a TTY device should not be relied on for 911 calls. Pay-Per-Call Service. We will not complete calls from your Number to 900, 976 and similar numbers for pay-per-call services. International Calling. You may be limited in the international destinations that you can call with Services.
  • Page 64 h) any interruption or failure of 911 or E911 emergency services or identification of the Number, address or name associated with any person accessing or attempting to access emergency services from your phone; i) the installation or repair of any products or equipment by parties who are not our authorized employees or agents;...
  • Page 65 ATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD, MISREPRE- SENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION.
  • Page 66 the other party's costs and expenses incurred in seeking such stay or compelling arbitration, including attorney's fees. Notices. You may get our current address for written notice by calling PCS Customer Service Solutions. Written notice to you is sent to your last known address in our invoicing records.

  • Page 67: Consumer Information On Wireless Phones From The Fda

    Consumer Information on Wireless Phones from the FDA The U.S. Food and Drug Administration (FDA) provides consumer information on wireless phones at: http://www.fda.gov/cellphones/qa.html Following are safety-related questions and answers discussed at this web site. Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones.
  • Page 68 or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radio frequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.
  • Page 69 FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones.
  • Page 70 wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world.
  • Page 71 What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radio frequency energy (RF), the measures described above would apply to children and teenagers using wireless phones.
  • Page 72 requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit. Do wireless phone accessories that claim to shield the head from RF radiation work? Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks.

  • Page 73: Specific Absorption Rate Data

    Specific Absorption Rate Data The model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 74 The standard incorporates a substantial margin of safety to give addition- al protection for the public and to account for any variations in measure- ments. 2. The SAR information includes the Motorola testing protocol, assess- ment procedure, and measurement uncertainty range for this product. http://www.cwta.ca...

  • Page 75: Motorola Limited Warranty For The United States And Canada

    Motorola Limited Warranty for the United States and Canada What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate...
  • Page 76 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or...
  • Page 77 Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;...

  • Page 78: Who Is Covered

    This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre- owned or new Products, Accessories or parts.

  • Page 79: What Other Limitations Are There

    EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE...
  • Page 80 Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.

  • Page 81: Product Registration

    Online Product Registration: http://www.motorola.com/warranty Product registration is an important step toward enjoying your new Motorola phone. Registering helps us facilitate warranty service, and permits us to contact you should your phone require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage.

  • Page 82: Wireless: The New Recyclable

    Wireless: The New Recyclable Your wireless phone can be recycled. Recycling your wireless phone reduces the amount of waste disposed in landfills and allows recycled materials to be incorporated into new products. The Cellular Telecommunications Industry Association (CTIA) and its members encourage consumers to recycle their phones and have taken steps to promote the collection and environmentally sound recycling of end-of- life wireless devices.

  • Page 83: Wireless Phone

    1 Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call...
  • Page 84 2 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original™ hands-free accessories available today. 3 Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road.
  • Page 85 and suspend conversations which have the potential to divert your attention away from the road. 8 Use your wireless phone to call for help. Dial 9- 1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.* 9 Use your wireless phone to help others in emergencies.
  • Page 86 Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For more information, please call 1-888-901-SAFE or visit the CTIA Web site at...
  • Page 87 Note...
  • Page 88 Note...

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