Motorola M900 User Manual

Bag phone
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Dear customer,
Motorola M900 Bag Phone was designed as a carry-case solution, which enables
clients in a variety of industries such as: Oil and Gas, Agriculture and Forestry to
stay connected while on the job or in the field. With its ease of portability, large,
widely spaced keypad, high resolution display, voice activation feature and all
round hands-free environments, the M900 Bag Phone is the more convenient way
to talk, work and travel.

Key Product Features

Stay connected no matter the circumstances. The M900 Bag Phone provides
extended power output support for high-level network coverage, internal
antenna for use in an office and on the move, or an optional external antenna
for use in vehicles and boats.
The M900 Bag Phone offers multiple power sources support, for use with a
cigarette lighter adaptor, wall socket charger or a rechargeable battery.
The M900 Bag Phone, together with Motorola's MPT program provides high-
speed data transmission such as E-mails, faxes and files.
The M900 Bag Phone provides the ability to access its functionality by
speaking to the phone in various languages. Voice activation features
include: name dialing, which enables you to speak a voice tag that you have
saved for a phonebook entry; number dialing, which lets you speak a phone
number for the M900 Bag Phone to dial; and voice activated menu access,
which allows you to browse to frequently used menu options by attaching
voice tags to them.
The M900 Bag Phone high quality hands-free operation enables you to
communicate in a more convenient way while in a traveling environment.
With its innovative noise and echo suppression, the M900 Bag Phone
provides natural sound quality and eliminates intrusive noise, allowing the
user to hear clearly and be heard without effort or interference.
The Bag Phone's enhanced illuminated graphic display is designed for easy
reading using 8 mm character height, with an adjustable backlight and
contrast display setting.
A well-spaced keypad with large, illuminated tactile keys makes it easier for
you to dial when mobile.
* Various phone features are network dependant.
** Specifications subject to change without prior notice.
Total Customer Satisfaction - i

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Summary of Contents for Motorola M900

  • Page 1: Key Product Features

    • The M900 Bag Phone offers multiple power sources support, for use with a cigarette lighter adaptor, wall socket charger or a rechargeable battery. •...
  • Page 2: Total Customer Satisfaction

    The Motorola products described in this manual, may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software.
  • Page 3: Welcome

    Welcome Welcome to the world of Motorola digital wireless Communications! We are pleased that you have decided to choose the Motorola M900 Bag Phone. DC Car Swivel External Adapter (CLA) Antenna Microphone Cable M900 Phone Handset Battery AC Wall adapter...
  • Page 4: Table Of Contents

    Table of Contents Total Customer Satisfaction ...ii Software Copyright Notice... ii Welcome...iii Table of Contents ...iv About This Guide...6 Getting Started ...6 The Bag ...6 The Handset ...10 Battery Compartment ...10 Swivel Antenna ...12 Inserting Your SIM Card...13 Turning Your Phone On ...13 Adjusting the Volume ...14 Making a Call ...14 Answering a Call ...16...
  • Page 5 Calling Features...42 Changing the Active Line ...42 Redialing a Number ...42 Using Caller ID ...42 Canceling an Incoming Call...42 Turning Off a Call Alert...43 Calling an Emergency Number...43 Dialing International Numbers ...43 Viewing the Received Calls or Dialed Calls List ...43 Returning an Unanswered Call...45 Using the Notepad ...45 Attaching a Number ...46...
  • Page 6: About This Guide

    This user guide introduces you to the components and features of your Bag Phone. Getting Started The Bag The Motorola M900 Bag Phone bag contains the bag phone set in a portable, easy to carry manner. 6 - About This Guide...
  • Page 7: Connector Panel

    The bag’s chassis contains the following elements: • Connector panel • LED and buzzer indicators Also attached to the bottom of the bag is an accessory pauch. Connector Panel The connector panel is used to connect various elements to the Phone Bag. These elements are: •...
  • Page 8 LED status Description Steady Green Working from CLA or AC power supply and not charging. Blinking Orange Charging and Green Blinking Red Low battery Blinking Green Supply voltage from back up battery Buzzer Beep type Description High pitch beep Low battery Medium pitch beep External Microphone connected or disconnected Low pitch beep...
  • Page 9 Safety Belt To Mount and firmly locate the bag when driving, the bag has two optional seat belt loops through which you can slide and lock your passenger’s seat safety belt. Getting Started - 9...
  • Page 10: The Handset

    End conversations via the PTT button on the handset. Note: If the handset is not hooked to the cradle, an incoming call will not be heard. Battery Compartment The Motorola M900 Bag Phone contains a Battery compartment for the backup battery. 10 - Getting Started...
  • Page 11 To replace a battery: Unzip the battery compartment zipper. Pull the battery out of its compartment and then out of its box. Disconnect the battery from its connector. Connect the new battery to the connector and replace it in its box and compartment.
  • Page 12: Swivel Antenna

    Swivel Antenna The Motorola M900 Bag Phone contains a swivel antenna. Before placing a call, or when unit is expecting a call: Open the bag’s cover. Straighten the antenna. 12 - Getting Started...
  • Page 13: Inserting Your Sim Card

    Inserting Your SIM Card Before turning on your M900 Bag Phone, insert the SIM card as shown below: After insertion, press the edge of the SIM card firmly with your finger to make sure it locks in place. Turning Your Phone On...
  • Page 14: Adjusting The Volume

    Press and hold down the Power key ( If necessary, enter your SIM card PIN code and press OK ( your SIM card. Note: If you enter an incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays SIM Blocked. If necessary, enter your 4-digit unlock code and press OK ( your phone.
  • Page 15 Note: Voice tags must be stored in the phonebook a single user's voice only (see page 50 for instructions on how to train your M900 Bag Phone to recognize your voice). Press the Voice Activation key ( The phone plays a voice message: Say name.
  • Page 16: Answering A Call

    SIM card, see page 39. If you do not know your phone number, contact your service provider. Selecting a Language The M900 Bag Phone recognizes several languages. Select the required language (if it is different from the default) before using any of the voice activation 16 - Getting Started...
  • Page 17 The M900 Bag Phone will then recognize the numbers that you speak (when using number dialing). Training must be done and voice activation commands must be spoken in the selected language (for more details, refer to page 49). Find the Feature >...
  • Page 18: Accessories

    Accessories External Microphone The M900 Bag Phone offers an external microphone for use in your car. To connect the external microphone: Connect the external microphone to the microphone connector located on the connector panel. Place the cable in the Velcro loop to make sure the connector won’t come out.
  • Page 19 CLA Power Adaptor The CLA power adaptor allows you to connect the M900 Bag Phone to your car’s cigarette lighter adaptor. To use the M900 Bag Phone with your car’s cigarette lighter adaptor, connect the adaptor to the DC socket in the Connector panel. Place the cable in the Velcro loop to make sure the connector DC jack won’t come out.
  • Page 20: Optional Accessories

    Optional Accessories Motorola advises use of original accessories of its manufacture. It is emphasized that the warranty provided for the phone is invalid in cases where the fault was caused by connection to equipment and/or devices that are not original or approved by Motorola for distribution (paragraph 6 of the warranty).
  • Page 21: Using The Phone

    Using The Phone This section introduces you to the many features of your Bag Phone’s M900 mobile phone. Voice Activation Key Name dialing, number dialing, Voice Activated Menu Access, VoiceNotes , answering and ending a call Left Soft Key Perform functions identified by left display prompt.
  • Page 22: Navigating To A Menu Feature

    Contact your service provider for more information about the availability of these features. Optional Accessories This label identifies a feature that requires an optional Motorola Original accessory available for purchase separately. Please contact your service provider for information about the availability and purchase of these devices.
  • Page 23: Learning To Use Your Phone

    Learning to Use Your Phone See page 21 for a basic phone diagram. Advanced Search To improve your user experience, Motorola is pleased to introduce a fast and easy-to-use search mechanism for the phonebook in your unit. To search for names: On the main screen, select the Phonebook menu (press Select or use the Main menu screen).
  • Page 24: Using The Display

    Using the Display The idle display (shown below) is the standard display when you are not on a call or using the menu. (menu) indicator at the bottom center of the display indicates you can press the menu key ( ) to display the main menu to see more features.
  • Page 25 The following status indicators can appear: Description Alert Style Indicator: Shows the alert style. The following status indicator is displayed: Signal Strength Indicator: Indicates the strength of your phone’s connection with the network. Strong You cannot make or answer calls when the “no signal” indicator displays. GPRS Indicator: Indicates that your phone is using a high- speed GPRS network connection ( data transfer speeds.
  • Page 26 Description Message or Entry Method Indicator: Indicates when you have an active Chat session, or when you have a new voice ( message waiting. When you enter a text message, a number here indicates how many more characters can fit in the message. Any time you enter text, an icon here indicates the entry method: Tap ( ), iTAP (...
  • Page 27: Using The 4-Way Navigation Key

    Use the Voice Activation key ( ) to answer incoming calls, make or end calls, speak numbers to the M900 Bag Phone for it to dial, use voice tags to make calls or access menu options and record VoiceNotes™. See page 49 for detailed information about voice activation.
  • Page 28: Using Menus

    Using Menus From the idle display, press to display the main menu. Selecting a Menu Feature From the idle display, select a menu feature as follows: Find the Feature > Recent Calls > Dialed Calls 28 - Learning to Use Your Phone...
  • Page 29: Selecting A Feature Option

    This example shows that from the idle display, you must press and select Recent Calls, then scroll to and select Dialed Calls to display the dialed calls list. Use up and down to scroll, and the left/right soft keys to perform the functions in the bottom left and right corners of the display.
  • Page 30: Menu Shortcuts

    Menu Shortcuts Adding Menu Shortcuts You can add a shortcut to many M900 Bag Phone menu features. Shortcuts give you the ability to quickly access frequently used menu options either by voice activation (by saying the voice tag you have assigned) or by manual navigation.
  • Page 31: Entering Text

    Entering Text Some features require you to enter information. The message center lets you compose and send text messages. A flashing cursor shows where text will appear: Using the Tap Method This is the standard method for entering text on your phone. Press a number key (one or more times) to select a letter, number, or symbol shown in the chart on page 32.
  • Page 32: Character Chart

    Tip: Press right to accept a word completion, or space. Press OK ( ) to store the text. In a text entry screen, press and hold any numeric key to switch between text and numeric entry methods. An indicator tells you which method is active (see page 26).
  • Page 33 Characters m n o 6 ñ ö ø ó ò ô õ ν ω p q r s 7 π ß ş σ t u v 8 θ ü ú ù û τ w x y z 9 ρ ξ ψ Press up and down to change text case;...
  • Page 34: Entering Words

    Using the iTAP™ Method iTAP™ software provides a predictive text entry method that lets you enter a word using one key press per letter. This can be faster than the Tap Method, because your phone combines the key presses into common words. For example, if you press combinations that match your key presses appear: If you want a different word, such as progress, continue pressing number keys to...
  • Page 35: Symbol Chart

    Using the Symbol Method In a text-entry screen, press > Entry Method > Entry Mode > and select Symbol. An indicator tells you which method is active (see page 26). Press number keys (one press per symbol) to show possible symbol combinations at the bottom of the display.
  • Page 36: Choosing A Text Entry Method

    Characters Enter a space Using the Numeric Method In a text entry screen, press and hold any numeric key to switch between text and numeric entry methods, or press > Entry Method and select Numeric. An indicator tells you which method is active (see page 26). Press keypad keys to enter the numbers you want.
  • Page 37: Locking Your Phone Manually

    A locked phone still rings for incoming calls or messages, but you must unlock it to answer. To use a locked phone, enter the unlock code. You can make emergency calls on your phone even when it is locked. See page 43.
  • Page 38: Changing A Code Or Password

    Changing a Code or Password Your 4-digit unlock code is originally set to 1234,and the 6-digit security code is originally set to 000000. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent others from accessing your personal information or modifying your phone settings.
  • Page 39: Setting Up Your Phone

    Setting Up Your Phone Storing Your Name and Phone Number To store or edit your name and phone number information on your SIM card: Find the Feature > Settings > Phone Status > My Tel. Number If you do not know your phone number, contact your service provider. To view your phone number from the idle display or during a call, see page 16.
  • Page 40: Setting Display Contrast

    Press CHANGE ( ) to change the alert style. up and down to select the item for which you want to change the alert style. Press CHANGE ( Scroll to the ring sound that you want to use for the alert. Press SELECT ( ) to select the style.
  • Page 41: Zooming In And Out

    Zooming In and Out Find the Feature > Settings > Other Settings > Initial Setup > Zoom To Zoon in and Zoom out you can also press hold Copying Phonebook Entries Phonebook entries are stored in the phone's memory or the SIM card according to the selections made when they were entered into the phonebook.
  • Page 42: Calling Features

    Calling Features For basic instructions on how to make and answer calls, see page 14. Changing the Active Line Change the active phone line to make and receive calls from your other phone number. Find the Feature > Settings > Phone Status >...
  • Page 43: Turning Off A Call Alert

    Press IGNORE ( ) to cancel the incoming call. Depending on your phone settings and the type of subscription you have, the call may be forwarded to another number, or the caller may hear a busy signal. Turning Off a Call Alert You can turn off your phone’s incoming call alert before answering the call: Press left or right turn off the alert.
  • Page 44 Press up or down to scroll to Received Calls or Dialed Calls. Press SELECT ( ) to select the list. Press to scroll to an entry. Note: means the call connected. Press to call the entry’s number. Note: Press and hold for 2 seconds to send the number as DTMF tones during a call.
  • Page 45: Returning An Unanswered Call

    Option Description Add Digits Add digits to the end of the selected number. Attach Number Attach another number from the phonebook or recent calls list to the end of the selected number. Talk then Fax Send a fax when the conversation is finished. Returning an Unanswered Call Your phone displays the following for unanswered calls: •...
  • Page 46: Attaching A Number

    Attaching a Number While dialing (with digits visible in the display): Press > Attach Number to attach a number from the phonebook or recent calls list to the end of the digits you entered. Calling with Speed Dial To manually speed dial a phonebook entry, in the idle display: •...
  • Page 47: Using Call Waiting

    Listening to a Voicemail Message Find the Feature > More > Messages > Voicemail Your phone calls your voicemail number. If no voicemail number is stored, the phone prompts you to store one. Using Call Waiting When you are on a call, an alert tone sounds to indicate that you have received a second call.
  • Page 48: Transferring A Call

    Transferring a Call While you are on a call, you can transfer the call to another phone by first talking to the person who answers the other phone, or by directly transferring the call. Announcing the Call Transfer Find the Feature >...
  • Page 49: Using Voice Activation

    Using Voice Activation You can enable the Voice Activation feature by pressing the Voice Activation key ), located on the top of the M900 Bag Phone. There are four voice activation options: • Name dialing Press the Voice Activation key once to enable the use of voice tags, or to answer or end a call while driving.
  • Page 50: Training

    Note: If you want to add a voice tag to a phonebook entry, that entry must be saved in the M900 Bag Phone 's memory and not on the SIM card. When you are recording a voice tag, you cannot make or receive any calls.
  • Page 51: Deleting Voice Tags

    Press CHANGE ( Scroll to Record. Press SELECT ( Press the Voice Activation key ( The phone plays a voice message: Say name. 10 Speak the desired voice tag. 11 Press the Voice Activation key ( The phone plays a voice message: Say name again. The voice tag is saved in the phonebook entry.
  • Page 52: Using The Voice Activated Menu Access

    Using the Voice Activated Menu Access You can add up to 9 navigational shortcuts to the M900 Bag Phone, which can be accessed by voice activation as well as through ordinary menu selection. Add a shortcut to a menu option (see page 30) and use the voice activation feature to access that option.
  • Page 53: Voicenotes

    VoiceNotes™ VoiceNotes™ are recorded messages up to one minute long that you can create either while the phone is idle or during a phone call. Recording a VoiceNote™ You can either record a VoiceNote™ while the phone is idle, or record the voice of a person to whom you are speaking during a call.
  • Page 54: Playing A Voicenote

    The list of previously recorded VoiceNotes™ is displayed on the M900 Bag Phone. You can select a VoiceNote™ and perform one of the following operations on it: • Play – plays the selected VoiceNote™. • Save – saves the selected VoiceNote™.
  • Page 55: Deleting Voicenotes

    Deleting VoiceNotes™ You can delete previously recorded VoiceNotes™. Find the Feature > Menu > More > Voice Records Select the desired VoiceNote™. Press to open the menu. Select DELETE to delete the selected VoiceNote™. Select DELETE ALL to delete all VoiceNotes™ in the list. VoiceNotes™...
  • Page 56: Phone Features

    Phone Features Main Menu This is the standard main menu layout. Menu organization and feature names may vary on your phone. Not all features may be available for all users. Phonebook • Copy Recent Calls • Received Calls • Dialed Calls •...
  • Page 57: Settings Menu

    Settings Menu Call Divert * • Voice Calls • Fax Calls • Data Calls • Cancel All • Divert Status Phone Status • My Tel. Number * • Credit Available • Active Line • Other Information In-Call Setup • In-Call Timer •...
  • Page 58: Feature Quick Reference

    Feature Quick Reference You can do more with your phone than make and receive phone calls! For example, you can: • Store frequently called numbers in the phonebook for easy dialing. • Organize your meetings and other events in the datebook. •...
  • Page 59: Message Features

    Message Features Option Description Send Message Send a text message: > More > Messages > Create Message To enter text, see page 31. Insert Pictures While composing a message: and Sounds > Insert Received Read received messages: Messages > More > Messages > Message Inbox Press to perform various operations on the selected message.
  • Page 60: Personalizing Features

    Option Description While entering the number: Store a PIN > Insert Pause, Wait, or ‘n’ Code in a Number Pause: Waits for the call to connect, then sends the remaining digit(s). If your network does not recognize the first pause character, try two (pp). Wait: Waits for the call to connect, then prompts you for confirmation before it sends the remaining digit(s).
  • Page 61: Menu Features

    Menu Features Option Description Language Set menu language: > Settings > Other Settings > Initial Setup > Language Master Reset Reset all options except unlock code, security code, lifetime timer: > Settings > Other Settings > Initial Setup > Master Reset Master Clear Reset all options except unlock code, security code, lifetime timer, clear all user settings and entries:...
  • Page 62: Call Monitoring Features

    Call Monitoring Features Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing the end key. This time includes busy signals and ringing. The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider.
  • Page 63: Network Features

    Network Features Option Description Network View network information and adjust network Settings settings: > Settings > Other Settings > Network Personal Organizer Features Option Description Add Datebook Add an event to the datebook: Event > Office Tools > Datebook > day >...
  • Page 64: News And Entertainment Features

    News and Entertainment Features Option Description Launch Start a micro-browser session: Micro-Browser > Web Access > Browser Web Sessions Select or create a Web session: > Web Access > Web Sessions 64 - Phone Features...
  • Page 65: Troubleshooting

    Troubleshooting Check these questions first if you have problems with your phone. If you need additional help, contact the Motorola Customer Call Center. Problem Solution Is your phone set up Press correctly? phone number, contact your service provider Does the handset have a Make sure that your antenna is fully extended.
  • Page 66 Problem Solution My phone asks for an The application you want is locked. If you do not unlock code when I try to know the unlock code, see page 38. open a feature. My phone does not ring. The ringer is set to low. Raise the volume using the VOL UP DOWN keys.
  • Page 67 Problem Solution My phone will not send Your phone sends commands and passwords as voicemail commands, DTMF tones. You can set your phone’s DTMF passwords, or other tones to be Long, Short, or Off. If you have trouble codes. sending numbers, try changing the DTMF setting: From the idle display, press: Press (some analog networks may not...
  • Page 68 Problem Solution My phone beeped when I You must be in an area with digital coverage. attached the data cable, Check your phone’s display for the digital signal but my data and fax indicator ( applications don’t work. support data or fax transmission. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case.
  • Page 69: Safety And General Information

    Exposure to Signals in the Radio Frequency Your M900 Bag Phone operates as a radio transmitter and receiver at low capacity. When the device is operating, it broadcasts and receives radio frequency (RF) signals.
  • Page 70: Antenna Care

    order to develop the protective standards. The planning of your telephone complies with these standards under normal conditions of use. Antenna Care Use only the original supplied antenna, or an approved replacement. Unauthorized or modified antenna could damage the phone and contravene instructions of local resources.
  • Page 71: Explosive Atmospheres

    Vehicles RF signals are liable to influence improperly installed electronic systems or systems in motorized vehicles that are inadequately protected. Consult your vehicle manufacturer or its representative. Make sure to always confer with the manufacturer of any item of equipment that you add to your vehicle. Facilities with Warning Signs Make sure to turn off your phone in any facility that posts warning signs requiring you to do so.
  • Page 72: Wireless Phone Safety Tips

    But an important responsibility accompanies the benefits of wireless phones, one that every user must uphold while using them. If you find it necessary to use your M900 Bag Phone while behind the wheel of a car, practice good common sense and remember the following tips: 1.
  • Page 73 8. Call assistance services, like towing services, or non-emergency assistance services. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call assistance services that provide assistance in non-emergency events.

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